Purpose

The Department of Financial Services’ INSURANCE RESPONSE UNIT Is coming to your neighborhood…

Staff from the New York State Department of Financial Services will be providing insurance assistance from its Mobile Command Center (MCC) at Senator Lanza's Hurricane Relief Center to help homeowners with:

 City, state and federal relief programs and how to get help.

 Questions about the insurance claims process in New York.

 Seeking resolution on your claims with your insurer or bank.

 Filing an official complaint against an insurer or bank.

Date: Thursday, February 28th

Time: 11 a.m. to 7 p.m.

Location: Senator Andrew Lanza’s Storm Relief Tent - Corner of Mansion Ave & Whitman Ave, Staten Island

Please come see us on Thursday if you need help with an insurance issue. Bring all relevant documents with you when you visit the MCC, such as correspondence with your insurer or bank. If you can’t visit the MCC in person you can always get help with insurance issues or file complaints via the NYS Disaster Relief site www.nyinsure.ny.gov or by calling the Disaster Relief Hotline at 1-800-339-1759 Mon to Fri, 8am to 8pm; Sat and Sun, 10am to 5pm.