Assembly Actions -
Lowercase Senate Actions - UPPERCASE |
|
---|---|
May 12, 2010 |
notice of committee consideration - withdrawn |
May 03, 2010 |
notice of committee consideration - requested |
Jan 06, 2010 |
referred to energy and telecommunications |
Apr 27, 2009 |
referred to energy and telecommunications |
Senate Bill S5252
2009-2010 Legislative Session
Sponsored By
(D, WF) Senate District
Archive: Last Bill Status - In Senate Committee Energy And Telecommunications Committee
- Introduced
-
- In Committee Assembly
- In Committee Senate
-
- On Floor Calendar Assembly
- On Floor Calendar Senate
-
- Passed Assembly
- Passed Senate
- Delivered to Governor
- Signed By Governor
Actions
2009-S5252 (ACTIVE) - Details
2009-S5252 (ACTIVE) - Sponsor Memo
BILL NUMBER: S5252 TITLE OF BILL : An act to amend the public service law, in relation to notification to utility customers of their right to direct access to public service commission complaint procedures without arbitration or court proceedings PURPOSE OR GENERAL IDEA OF BILL : To ensure that residential utility customers, including submetered customers, are provided annual notice of their right to access the Public Service Commission's complaint process. SUMMARY OF SPECIFIC PROVISIONS : -Amends subdivision 1 of section 43 of the public service law, as added by chapter 713 of the laws of 1981 to require the Public Service Commission to maintain regulations requiring municipalities and utilities annually notify all residential utility customers, including submetered customers, that the complaint handling procedures of the Commission can be invoked for an administrative determination of their complaint by telephone call, letter, online complaint form, or a visit to the office of the Commission; -Act taking effect on the ninetieth day after it becomes law. JUSTIFICATION : The Public Service Commission has long had primary jurisdiction over customer disputes regarding utility service, which
2009-S5252 (ACTIVE) - Bill Text download pdf
S T A T E O F N E W Y O R K ________________________________________________________________________ S. 5252 A. 7867 2009-2010 Regular Sessions S E N A T E - A S S E M B L Y April 27, 2009 ___________ IN SENATE -- Introduced by Sen. PERKINS -- read twice and ordered print- ed, and when printed to be committed to the Committee on Energy and Telecommunications IN ASSEMBLY -- Introduced by M. of A. KELLNER -- read once and referred to the Committee on Corporations, Authorities and Commissions AN ACT to amend the public service law, in relation to notification to utility customers of their right to direct access to public service commission complaint procedures without arbitration or court proceedings THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM- BLY, DO ENACT AS FOLLOWS: Section 1. Legislative findings and intent. The legislature hereby finds that some providers of residential utility service have created barriers to prompt resolution of customer complaints through the complaint adjudication functions of the public service commission. Some providers of electric service refer customers to private arbitration or judicial adjudication of utility customer complaints, contrary to the primary jurisdiction of the public service commission, creating barriers to the efficient and uniform enforcement and administration of the Home Energy Fair Practices Act. The legislature further finds that it is in the public interest to require the public service commission to notify all residential utility customers of their right to file complaints directly with the public service commission for administrative determi- nation without pursuing third party arbitration or judicial relief. S 2. Subdivision 1 of section 43 of the public service law, as added by chapter 713 of the laws of 1981, is amended to read as follows: 1. The commission shall maintain regulations for the handling of resi- dential customer complaints, which at a minimum shall require that each utility or municipality: (a) maintain procedures for prompt investi- gation of any complaint on a bill for gas or electric service rendered EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets [ ] is old law to be omitted. LBD11370-01-9
Comments
Open Legislation is a forum for New York State legislation. All comments are subject to review and community moderation is encouraged.
Comments deemed off-topic, commercial, campaign-related, self-promotional; or that contain profanity, hate or toxic speech; or that link to sites outside of the nysenate.gov domain are not permitted, and will not be published. Attempts to intimidate and silence contributors or deliberately deceive the public, including excessive or extraneous posting/posts, or coordinated activity, are prohibited and may result in the temporary or permanent banning of the user. Comment moderation is generally performed Monday through Friday. By contributing or voting you agree to the Terms of Participation and verify you are over 13.
Create an account. An account allows you to sign petitions with a single click, officially support or oppose key legislation, and follow issues, committees, and bills that matter to you. When you create an account, you agree to this platform's terms of participation.