Senate Bill S7089

Signed By Governor
2013-2014 Legislative Session

Enacts the metropolitan transit authority pledge to customers

download bill text pdf

Sponsored By

Archive: Last Bill Status Via A280 - Signed by Governor

  • Introduced
    • In Committee Assembly
    • In Committee Senate
    • On Floor Calendar Assembly
    • On Floor Calendar Senate
    • Passed Assembly
    • Passed Senate
  • Delivered to Governor
  • Signed By Governor

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2013-S7089 (ACTIVE) - Details

See Assembly Version of this Bill:
A280
Law Section:
Public Authorities Law
Laws Affected:
Add 1266-j, Pub Auth L
Versions Introduced in 2011-2012 Legislative Session:
A6663

2013-S7089 (ACTIVE) - Summary

Enacts the metropolitan transportation authority pledge to customers.

2013-S7089 (ACTIVE) - Sponsor Memo

2013-S7089 (ACTIVE) - Bill Text download pdf 

                            
                    S T A T E   O F   N E W   Y O R K
________________________________________________________________________

                                  7089

                            I N  S E N A T E

                             April 25, 2014
                               ___________

Introduced  by  Sen.  AVELLA -- read twice and ordered printed, and when
  printed to be committed to the Committee on Transportation

AN ACT to amend the public authorities law, in relation to enacting  the
  metropolitan transportation authority pledge to customers

  THE  PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:

  Section 1. The public authorities law  is  amended  by  adding  a  new
section 1266-j to read as follows:
  S  1266-J.  METROPOLITAN TRANSPORTATION AUTHORITY PLEDGE TO CUSTOMERS.
1. A METROPOLITAN TRANSPORTATION AUTHORITY PLEDGE TO CUSTOMERS SHALL  BE
CREATED AND ADOPTED BY THE METROPOLITAN TRANSPORTATION AUTHORITY. A COPY
OF  SUCH  PLEDGE  SHALL  BE  POSTED ON THE WEB SITE OF THE AUTHORITY AND
SHALL BE POSTED IN STATIONS WHERE THE AUTHORITY MAKES REGULAR  POSTINGS.
THE  AUTHORITY  SHALL  POST  THE  PLEDGE IN THE LANGUAGE OR LANGUAGES IT
DEEMS NECESSARY AND APPROPRIATE.
  2. THE METROPOLITAN TRANSPORTATION AUTHORITY PLEDGE TO CUSTOMERS SHALL
BE IN THE FORM AND MANNER AS PRESCRIBED BY THE  AUTHORITY,  INCLUDE  THE
CONTACT  INFORMATION  OF  THE AUTHORITY, AND INCLUDE, BUT NOT BE LIMITED
TO, THE FOLLOWING:
  (A) A DESCRIPTION OF THE AUTHORITY'S COMMITMENT TO  PROVIDE  SAFE  AND
RELIABLE SERVICES;
  (B)  A DESCRIPTION OF THE AUTHORITY'S COMMITMENT TO PROVIDE TIMELY AND
ACCURATE INFORMATION ON ITS SERVICES;
  (C) A COMMITMENT THAT EMPLOYEES WILL PROVIDE SERVICE  IN  A  COURTEOUS
MANNER;
  (D)  A  DESCRIPTION  OF  THE  AUTHORITY'S COMMITMENT TO MAINTAIN CLEAN
STATIONS, FACILITIES, SUBWAYS AND BUSES;
  (E) A DESCRIPTION OF THE AUTHORITY'S POLICIES WHEN IT COMES TO ARRANG-
ING ALTERNATIVE TRANSPORTATION WHEN SERVICE IS INTERRUPTED;
  (F) WHEN SERVICE IS INTERRUPTED,  A  DESCRIPTION  OF  THE  AUTHORITY'S
POLICIES  WHEN  IT  COMES  TO  CONSIDERING THE COMFORT OF INCONVENIENCED
CUSTOMERS;
  (G)  WHEN  SERVICE  IS  INTERRUPTED  DUE  TO  WEATHER  CONDITIONS,   A
DESCRIPTION OF THE AUTHORITY'S POLICIES ON NOTIFYING CUSTOMERS;

 EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                      [ ] is old law to be omitted.

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