A field force of more than 500 repair personnel, supported by hundreds of behind-the-scenes employees, is executing on a massive Central Hudson recovery mobilization following the rare October snowstorm that prompted New York Governor Andrew Cuomo to declare states of emergencies in all eight of the counties served by the utility.
During Sunday, almost half of the 156,000 customers first impacted by the storm regained their electricity, and utility officials predict appreciable progress on Monday, with service restored to nearly all customers by Wednesday night.
“During the first full day of recovery, we were able reenergize the homes and businesses of more than 71,000 of our customers, as we repaired the high-voltage backbone of our system,” said Central Hudson President James P. Laurito. “Our own crews have now been supplemented by resources from Long Island, Albany and Tennessee, and we expect to make more significant progress today as we tackle in excess of 1,500 repairs in local communities and neighborhoods.”
As of Monday morning, approximately 84,000 customers remained without electricity, concentrated largely in Dutchess (50,500), Orange (18,600), Putnam (3,800) and Ulster (12,000) counties, with additional outages scattered elsewhere in the utility’s service territory.
“In addition to working around the clock to restore service as quickly as we can, we are also doing our best to provide estimated restoration times as soon as they become available. We certainly appreciate how difficult and frustrating it is for families to be without electricity and to be uncertain as to when to expect it back,” said Laurito. “We’re grateful for our customers’ continued patience.”
Laurito reiterated the importance of staying away from downed lines, including those that might be entangled or hidden by fallen trees. “With Halloween trick-or-treating, we are especially concerned about the hundreds of locations where downed wires continue to present a danger. We are reminding customers to use extreme caution near downed trees that could potentially hide electric lines that may still be energized – or have become re-energized through restoration work. Treat every downed wire as a live wire. Do not take chances — stay far away from downed trees and limbs,” said Laurito.
Customers should call Central Hudson’s PowerLine at (845) 452-2700 or 1-800-527-2714 to report downed lines and/or their power condition, and they are encouraged to use the automated reporting system. Customers with access to a computer may also report their power condition via the utility’s website, www.CentralHudson.com, by using the StormCentral function.
Information regarding service restoration estimates, as it becomes available, as well as shelters, can be obtained by phone and on-line, and updates are posted on Facebook and Twitter. A mobile version of the utility’s website, including StormCentral, can be accessed by web-enabled cell phones and mobile devices at http://mobile.CentralHudson.com. Free Central Hudson mobile applications for Android-based and Apple devices are also available by logging ontowww.CentralHudson.com/mobileapp.