Heat & Hot Water Hotline Up and Running to Help New Yorkers Across the City Quickly Resolve Outages

 


    Heat & Hot Water Hotline - 212-669-7250


    Email -


     


    GetHelp@pubadvocate.nyc.gov


    Don’t Go Another Day Without Heat. Report it.

     




    Step 1:


    Contact your Landlord


    Allow your Building Management the Chance to Restore Heat


    Step 2:


    Call 3-1-1


    Record your complaint number and an HPD inspector will visit your building to issue violations or make boiler repairs.


    Step 3:


    Call Senator Lanza @ 718-984-4073


     


     


    Our Constituent Services Associates will work with you, the Public Advocate, your landlord and HPD to ensure heat is restored as quickly as possible.