Staten Islanders with questions about insurance claims can get answers from the city Department of Financial Services on Monday from 9 a.m. to 5 p.m. at the Stop & Shop in Eltingville.

Representatives will answer questions about homeowner, rental and business insurance coverage, and will also provide assistance in contacting providers.

Help is also available 24 hours a day by calling the storm hotline at 1-800-339-1759 or by visiting the Department's Web site.

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