Senator John Flanagan believes that one of the most important parts of his job as your Senator is helping district residents who need assistance with state problems or concerns.
Government procedures can be confusing and, in the age of automated answering systems, often frustrating. Caseworkers in Senator Flanagan's office are trained to assist constituents by cutting through a myriad of departments and phone numbers. They can direct people to the appropriate office, provide them with necessary instructions, phone numbers or materials, and/or find out the status of an application.
Below are some of the issues Senator Flanagan's office assists constituents with on a daily basis:
Problems with NYS Worker's Compensation
Issues Pertaining to NYS Department of Labor/Unemployment
NYS Department of Taxation and Finance concerns
NYS Department of Tranportation policies, procedures and projects
Matters involving the NYS Department of Insurance
The office is unable to intercede in any matter before any courts or matters involving federal, city, county or municipal government issue.
Constituents will sometimes request that the Senator "expedite" an application for services or benefits. While a caseworker can obtain information regarding the status of a constituents application or claim, the office has no authority to move one person's application ahead of others who are also waiting. However, if an emergency situation develops, a caseworker will communicate the circumstances to the agency and request that the agency take the appropriate actions.
Occasionally, a constituent will request that Senator Flanagan use his influence to overturn a decision made by a state agency. A caseworker is happy to assist constituents by forwarding information to the appropriate sources for consideration during the adjudication process but a Senate office does not have the authority to instruct any agency to approve or deny an application.
If you need assistance in dealing with a New York State government agency, please contact Senator Flanagan's district office at (631) 361-2154.
To help expedite your case, it is necessary for you to print out, complete and sign a Privacy Release Form authorizing Senator Flanagan's office to obtain any information needed to respond to your request for assistance.
Please fill out, print, sign and mail the release form below so Senator Flanagan's office can begin to work on your case:
CLICK ON THE FORM FOR A PRINTABLE COPY