FedEx has received reports that there has been an increase in fraudulent
emails claiming to come from FedEx. These messages typically have a
vague subject referencing a FedEx tracking, invoice or item number and
an attached zip file with 'FEDEXInvoice' in the file name that may
contain a computer virus. If you receive a message matching this
description do not open the attachment. Delete the email immediately.
A new variant of fraudulent emails is circulating including the subject
line "Shipping Information." This fraudulent email wants customers to
open a Microsoft(r) Word document for more information or click on a
"Print Receipt" link.
If you receive this message do not open the email or click on the
attachment or link. Please forward suspected fraudulent FedEx emails to
What is important to remember is that FedEx does not send unsolicited
emails to customers requesting information regarding packages, invoices,
account numbers, passwords or personal information.