Public Hearing - May 20, 2015

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       1      JOINT HEARING BEFORE THE NEW YORK STATE SENATE
              STANDING COMMITTEE ON CODES,
       2      STANDING COMMITTEE ON CONSUMER PROTECTION, AND
              STANDING COMMITTEE ON VETERANS, HOMELAND SECURITY,
       3      AND MILITARY AFFAIRS
              -----------------------------------------------------
       4
                                 PUBLIC HEARING:
       5
                   TO ADDRESS NEW YORK STATE’S CYBER SECURITY
       6      INFRASTRUCTURE, INCLUDING THE CHALLENGES, RISKS, AND
                  PROTOCOLS USED TO PROTECT STATE INFORMATION,
       7                 HARDWARE, SOFTWARE, AND SYSTEMS

       8      -----------------------------------------------------

       9                       Legislative Office Building
                               Hamilton Hearing Room B
      10                       181 State Street
                               Albany, New York  12247
      11
                               May 20, 2015
      12                       10:00 a.m. to 4:00 p.m.

      13
              PRESIDING:
      14
                 Senator Thomas D. Croci
      15         Chairman
                 NYS Senate Standing Committee on Veterans,
      16         Homeland Security, and Military Affairs

      17         Senator Michael F. Nozzolio
                 Chairman
      18         NYS Senate Standing Committee on Codes

      19         Senator Michael Venditto
                 Chairman
      20         NYS Senate Standing Committee on Consumer Protection

      21
              PRESENT:
      22
                 Senator Joseph P. Addabbo, Jr.
      23         Senator Simcha Felder
                 Senator Martin J. Golden
      24

      25







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       1
              SPEAKERS:                              PAGE   QUESTIONS
       2
              Jamie Brown                              14       23
       3      Director of Global Relations
              CA Technologies
       4
              Donald Freese                            49       60
       5      Director
              National Cyber Security Advisory Board
       6
              Dr. Peter Bloniarz                       76       87
       7      Executive Director
              New York State Cyber Security
       8           Advisory Board

       9      Richard Dewey                           112      120
              Executive Vice President
      10      New York Independent System Operator

      11

      12

      13

      14

      15

      16

      17

      18

      19

      20

      21

      22

      23

      24

      25







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       1

       2             SENATOR CROCI:  My name is Senator Tom Croci.

       3             I want to thank you all for joining us today.

       4             I'm the Chair of the New York State Senate

       5      Standing Committee on Veterans, Homeland Security,

       6      and Military Affairs.

       7             Welcome to our public hearing on cyber

       8      security.

       9             This is a joint public hearing today, in

      10      cooperation with my colleagues,

      11      Senator Mike Nozzolio, Chairman of the Standing

      12      Committee on Codes, and, Senator Michael Venditto,

      13      the Chairman of the Standing Committee on

      14      Consumer Protection.

      15             I'm also joined by my distinguished

      16      colleagues, Senator Marty Golden;

      17      Senator Joe Addabbo, who is the ranking minority

      18      member of the Committee on Homeland Security,

      19      Veterans, and Military Affairs.

      20             Senator Simcha Felder has also joined us

      21      today.

      22             And I would like to thank all of the staff

      23      and members who have come today to highlight the

      24      importance of what we're doing.

      25             Recently, ISIS put out a video on the web,







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       1      threatening a cyber attack on the United States.

       2             And this just underscores why we're here

       3      today, and why it's so important that the government

       4      talk about the issues facing our nation and our

       5      state.

       6             Simply put, we're public servants, and public

       7      safety in the protection of our people in the state

       8      of New York should be our mission focus.  Our

       9      critical infrastructure should also be a part of

      10      that focus.

      11             In our modern world, some of the most

      12      devastating weapons in this day and age aren't

      13      bullets and armed bombs, but they're electrons.

      14      And, certainly, the collective power of all the

      15      mobile devices that are in this room right now

      16      underscore just how critical those electrons could

      17      be if they were turned into a weapon.

      18             An indispensable link in our modern world is

      19      our computer networks, and they are systems that are

      20      interconnected more so every day.

      21             Cyber security and cyber threats are a

      22      critical challenge for our state's public

      23      protection.

      24             We're here, all my colleagues and I, to

      25      ensure that our state's cyber-security efforts are







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       1      up to, and are addressing, that challenge.

       2             This is one of a series of hearings that

       3      we'll -- that has been conducted, and will be

       4      conducted, by the Senate on this issue.

       5             Today's hearings will focus on what the

       6      State of New York should be doing as a governmental

       7      entity to address the challenges that we're all

       8      facing.

       9             We'll hear from four distinguished witnesses

      10      today, and I want to thank them all for joining us

      11      today.  They'll help our Committees continue to

      12      build our understanding of this complicated topic.

      13             Obviously, my colleagues and I are concerned

      14      about it, or we wouldn't be here.  We've invited

      15      many key leaders in both state departments and

      16      agencies.  We haven't heard from them as far as

      17      their attendance here today.  This heightens our

      18      concern, but we look forward to hearing from them in

      19      the future, and working with us on these important

      20      issues.

      21             Our cyber-security efforts in the state are

      22      of critical importance.  We are as large as many

      23      countries in this world.

      24             Over the past few years there have been

      25      questions raised, both at the national level and the







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       1      state level, about our preparedness in some of these

       2      areas, and that those questions also apply to

       3      New York State.

       4             In -- two years ago in the budget cycle, the

       5      Executive removed the cyber-security

       6      responsibilities from the control of the State

       7      Division of Homeland Security Emergency Services,

       8      and placed it under the control of the State Office

       9      of Technology Services.

      10             These and other questions are things that we

      11      should pursue, discuss, and make sure that this

      12      state is following the best practices that we have

      13      at the national level.

      14             This was -- this was a decision done, despite

      15      the fact that, certainly, the vision of

      16      Homeland Security Emergency Services has an

      17      excellent track record, a very highly professional

      18      track record, of working in keeping us safe in

      19      New York, and is currently very capably led by

      20      Commissioner John Melville.

      21             Today we seek to clarify precisely what our

      22      posture is, and we will continue to do so until we

      23      have a coherent posture that we believe well

      24      addresses the challenges we face.

      25             In addition to the previous public hearings,







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       1      budget hearings, we also passed in the Senate very

       2      important pieces of legislation, four, to improve

       3      New York's cyber-security protection, threat

       4      prevention, response, and recovery, and to properly

       5      assess the status of Executive Branch efforts in

       6      this area.

       7             I won't read all of the bills, but I will say

       8      that the bills include Senate 3405, which would

       9      require executive agencies responsible for cyber

      10      security to perform a comprehensive review of all

      11      cyber-security services every five years.

      12             It's always nice to have a benchmark of where

      13      you started, and where you are.

      14             In addition, Senate 3407 establishes the

      15      New York State Cyber-Security Initiative.  This bill

      16      would establish a New York law, a cyber-security

      17      initiative, very similar to that established by the

      18      federal government in 2013.

      19             Senate 3404 would create new crimes of cyber

      20      terrorism in the first and second degrees in the

      21      state of New York.

      22             And, finally, Senate 3406, which would create

      23      a new crime of criminal possession of

      24      computer-related materials in the first degree.

      25             We have to use any tools that we have at our







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       1      disposal to address the coming threat.

       2             And these important forums are just the

       3      beginning.  Along with Senator Nozzolio and

       4      Senator Venditto, and my other colleagues, our

       5      Committees are dedicated to achieving real results,

       6      something palpable, that we can have in place before

       7      it becomes a situation in our country and in our

       8      state that's unmanageable.

       9             I know that working with the departments and

      10      agencies, and certainly my colleagues, that we're

      11      all singularly focused on this vision.

      12             We're hopeful that in the days and the weeks

      13      ahead that the Executive Branch will share this

      14      vision and work with us towards this goal.

      15             This issue is too important, and until our

      16      state government -- all branches, departments, and

      17      agencies -- are acting under a coherent and unified

      18      approach, we will always remain at risk.

      19             I want to thank you very much, and I'll, at

      20      this point, turn it over to Senator Nozzolio.

      21             Senator.

      22             SENATOR NOZZOLIO:  Thank you very much.

      23             Thank you very much, Senator Croci.

      24             In the few short months that you have served

      25      in the State Senate, you have taken a very important







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       1      leadership role in ensuring our government -- our

       2      state government has in place the protocols

       3      necessary to protect the citizens of our state.

       4             And, as the government is entrusted by those

       5      citizens with very important data, as well as very

       6      important system information, that affects their

       7      lives, your efforts are exemplary in beginning the

       8      process of protection.

       9             Senator Venditto, also here only for a few

      10      months, but has already taken a very important role

      11      in ensuring that consumers in our state have the

      12      privacy protections necessary, and the reliance --

      13      when they do business with the commercial

      14      enterprises in this state, a reliance that those

      15      commercial enterprises will, in fact, protect their

      16      data and the data necessary.

      17             As the intersection of both of those

      18      objectives, as we look to the criminal-penalty

      19      section of our criminal codes, we also, the three of

      20      us in particular, are working to ensure that those

      21      who are victims of a cyber attack are not further

      22      victimized by the process; that we are looking in a

      23      lot of different areas to protect government,

      24      information, information that's in the custody of

      25      government.







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       1             And thank you the again, Senator Croci, for

       2      your leadership in that endeavor.

       3             The Attorney General of the State of New York

       4      has a measure that we are analyzing, that will take

       5      a lot of scrutiny.

       6             The scrutiny begins in our meetings that

       7      we've had with a lot of different individuals and

       8      enterprises over the past few months.  But we also

       9      will be using these hearings as an opportunity to

      10      look at various approaches on data security, in

      11      looking at it with a multitude of lenses, to ensure,

      12      again, I think the bottom line is that those who are

      13      injured aren't further victimized by a process.

      14             So, having said that, I welcome those who

      15      came, near and far, to testify today.

      16             This is the beginning of a very serious

      17      deliberation on a very serious issue; and,

      18      particularly, New York, which is an international

      19      hub of commerce and industry, has certainly -- has

      20      the important necessity to take a leadership role in

      21      this entire issue.

      22             So, thank you to my colleagues for their

      23      attention.

      24             SENATOR CROCI:  Thank you, Senator.

      25             Senator Venditto.







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       1             SENATOR VENDITTO:  Senator Croci, thank you

       2      so much for the introduction; and, of course, for

       3      your efforts in organizing today's event.

       4             And thank you, of course, to Senator Nozzolio

       5      for his ongoing efforts to keep us moving forward in

       6      this very, very important topic.

       7             Thank you to my fellow Senators for being

       8      here, everyone being present; and, of course, to our

       9      presenters, who we're very eager to hear from.

      10             You know, we're becoming more and more

      11      reliant on the Internet each and every day in our

      12      country, and rightfully so, as it provides many

      13      advantages to us.

      14             We do, however, want those who use the

      15      Internet, our consumers, to do so, and we want them

      16      to use it without any fear or anxiety of any threats

      17      that are out there.

      18             And that's the reason why we're assembled

      19      here today: to protect our consumers, to protect the

      20      residents of our state.

      21             I think we're taking a very important step in

      22      what is going to be a long journey, but I believe a

      23      successful journey, in making these good things

      24      happen.

      25             So without further ado, I'm hoping to hear







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       1      from our presenters.

       2             And, again, Senator Croci, thanks to you, and

       3      I'll kick it back to you now.

       4             SENATOR CROCI:  Thank you, Senator.

       5             And, Senator Golden.

       6             SENATOR GOLDEN:  I would like to thank

       7      Senator Croci as well for holding this hearing, and,

       8      of course, all of my colleagues here today.

       9             This is the first of two legislative events

      10      here in Albany.

      11             My office has had several conversations with

      12      people in the industry over the last several months,

      13      and I've introduced two bills for additional comment

      14      and discussion.

      15             I'm also sponsoring critically important

      16      measures, with Senator Croci, and I look forward to

      17      this hearing and comments today.

      18             Some of us, obviously, will be in and out

      19      because of other hearings going on this morning, but

      20      it's important that we have this hearing, and the

      21      next hearing as well, so we can take the proper

      22      measures to make sure that security measures are in

      23      place.

      24             The majority of attacks are on three

      25      sectors -- public, information, and financial







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       1      sectors -- but all sectors are vulnerable.

       2             According to the Verizon 2015 Data-Breach

       3      Investigation Report, and this is one company, there

       4      were almost 80,000 security incidents in 2014, with

       5      400 million in losses from just over 700 compromised

       6      records.

       7             And this is a partial report, as not all

       8      entities responded this year, and not all entities

       9      have given its full data.

      10             The key issue is to figure out how to help to

      11      protect individual entities, public and private,

      12      from the attacks and the breaches.

      13             Not every incident is a breach.

      14             The issues of data breach, online privacy,

      15      and Internet safety are tied to each other.

      16             Breaches compromise individual privacy and

      17      security, and may lead to directly to loss of data,

      18      and directly loss of financial losses.

      19             Information in the key area for handling

      20      threats.  As consumers don't know that a system has

      21      been breached, they cannot react.

      22             This is important, because the Verizon report

      23      also shows that the movement from Victim 1 to

      24      Victim 2 takes place in less than 24 hours.

      25             Larger companies and entities have resources,







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       1      but these can be improved.

       2             And, clearly, we need a better way of helping

       3      consumers and smaller businesses protect themselves.

       4             My community alone have seen it spread within

       5      2 days to about 16 different store, to the losses of

       6      almost $700,000 in one small community just last

       7      year.

       8             We should better criminalize certain kinds of

       9      behavior -- denial of service, intrusion, cyber

      10      theft, and others -- and we should protect the

      11      rights of consumers and assure that they have

      12      sufficient information to make good choices.

      13             I look forward to this hearing, Chairman, and

      14      colleagues, and the opportunity to work with you to

      15      create the perfect legislation, or the best

      16      legislation that we can, to address these issues.

      17             Thank you, Mr. Chairman.

      18             SENATOR CROCI:  Thank you, Senator Golden.

      19             Would anyone else like to (inaudible)?

      20             With that, we'll move on to our first

      21      witness.

      22             We're very pleased to have Mr. Jamie Brown,

      23      director of global relations for CA Technologies.

      24             If you would join us.

      25             Of course, CA Technologies is well known, a







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       1      giant, as far as corporate entities in the state of

       2      New York.

       3             We're very proud that they are a New York

       4      company, and they are a global leader in computer

       5      software and technology.

       6             They've been around for a long time, and they

       7      are resident experts in the field.

       8             Mr. Brown, we're very happy to have you

       9      here today, and, we look forward to your comments.

      10             JAMIE BROWN:  Great.  Thank you very much.

      11             Chairman Croci, Nozzolio, Venditto; Ranking

      12      Member Addabbo, and Senators Golden and Felder:

      13             CA Technologies appreciates this opportunity

      14      to provide testimony at today's hearing to address

      15      New York State's cyber-security infrastructure.

      16             My name is Jamie Brown, and I serve as

      17      director of global government relations for CA,

      18      where I manage cyber security, privacy, and

      19      cloud-computing policy issues.

      20             I'm also a native of the Ithaca area, and

      21      very happy to be back in New York State today.

      22             CA was founded in 1976 on Long Island, and

      23      has grown into a Fortune 1000 enterprise-software

      24      company that serves customers around the world.

      25             We currently have more than 1500 employees in







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       1      our Long Island and Manhattan offices.

       2             CA's software and solutions help our

       3      customers thrive in the new-application economy by

       4      delivering the means to deploy, monitor, and secure

       5      their IT applications and infrastructure.

       6             The threats we face in cyberspace are real

       7      and growing.

       8             In today's application economy, virtually

       9      everything we do happens through digital platforms

      10      and these systems are constantly under attack.

      11             Cyber attacks that disable

      12      critical-infrastructure systems, such as the

      13      electric grid, water utilities, financial markets,

      14      and even mass-transit systems, could have a

      15      potentially catastrophic effect, putting the health

      16      and safety of large populations at risk.

      17             Given New York's vital position in all

      18      sectors of our economy, the state's critical

      19      infrastructure is a key potential target for these

      20      types of cyber attacks.

      21             The key for state, federal, and global

      22      policymakers is to develop policies that enable the

      23      promise and innovation of new technologies, while

      24      also protecting customer privacy and improving

      25      security.







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       1             CA believes there are common principles that

       2      lawmakers can apply in cyber-security policies,

       3      including stakeholder engagement, flexibility, and

       4      global approaches.

       5             First, cyber-security policies should be

       6      developed in partnership with public and private

       7      stakeholders.

       8             Stakeholder engagement ensures that different

       9      perspectives and experiences are weighed in policy

      10      development, and it encourages greater participation

      11      and buy-in as policies go into effect.

      12             At the federal level, President Obama tasked

      13      the National Institute of Standards and Technology,

      14      or "NIST," with developing a cyber-security

      15      framework to reduce cyber risks to critical

      16      infrastructure using an open public-review process.

      17             Industry, academic, non-profit, and

      18      international and state government officials

      19      participated in public workshops on the framework

      20      and contributed responses to requests for

      21      information.

      22             CA was also an active participant in this

      23      development process.

      24             Ultimately, when NIST released its framework

      25      in February of 2014, it did so, having solicited and







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       1      incorporated significant input from a range of

       2      stakeholders that helped to build broad support for

       3      the framework.

       4             We encourage New York State to leverage the

       5      work that has already been completed through the

       6      NIST framework process to the greatest extent

       7      possible.

       8             The State Senate recently considered S-3407,

       9      which was sponsored by Chairman Croci, and passed

      10      the Senate with a strong bipartisan vote.

      11             As the legislative process moves forward, we

      12      recommend adding statutory language to S-3407,

      13      advising the Division of Homeland Security to

      14      actively engage with public and private

      15      stakeholders, and, to leverage the NIST framework,

      16      to the extent possible, in the development of the

      17      New York State cyber-security framework.

      18             S-3407 also calls for the establishment of a

      19      New York State Cyber Security Advisory Board.

      20             CA believes recommendations on board

      21      appointments should reflect the diverse array of

      22      public and private stakeholders, including

      23      representatives from industry, academia, government,

      24      standards-development organizations, and other key

      25      cyber-security stakeholders.







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       1             Further, S-3407 calls on state divisions to

       2      make recommendations on the feasibility, security

       3      benefits, and relative merits of incorporating

       4      security standards into acquisition planning and

       5      contract administration.

       6             This is another area where policymakers can

       7      engage with public and private stakeholders who best

       8      understand the diverse risk environments of

       9      customers and the unique solutions of providers.

      10             The second cybersecurity-policy principle is

      11      flexibility.

      12             Flexibility in policy allows for adaptability

      13      in security approaches.

      14             While there are some common cross-sector

      15      elements to basic information-security programs,

      16      there are also significant differences in the threat

      17      environments, assets, and business missions amongst

      18      critical-infrastructure owners and operators.

      19             Flexible, goal-oriented cyber-security

      20      policies, rather than specific technology mandates,

      21      can best help these organizations optimize their

      22      security postures.

      23             S-3407 states that the New York State

      24      cyber-security framework shall provide a

      25      prioritized, flexible, repeatable performance-based







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       1      and cost-effective approach.

       2             We strongly commend the bill's authors for

       3      adding this provision.

       4             The third principle to apply, is to utilize a

       5      global approach in cyber-security policy.

       6             Policy to address cyber threats must allow

       7      for the use of technologies that align with

       8      international market-driven standards.

       9             This enables technology companies to focus

      10      their resources on enhancing security solutions that

      11      can scale for the global market, rather than on

      12      making a multitude of adjustments to ensure

      13      compliance with a series of static requirements and

      14      specifications.

      15             S-3407 calls for the New York State

      16      cyber-security framework to incorporate voluntary

      17      consensus standards and industry best practices to

      18      the fullest extent possible.

      19             We believe that this is very important for

      20      effective cyber security.

      21             CA believes that cyber-threat information

      22      sharing is an effective tool in helping

      23      organizations address the volume, variety, and

      24      sophistication of today's cyber attacks.

      25             S-3407 tasks the Division of Homeland







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       1      Security with developing procedures, methods, and

       2      directives for a voluntary information-sharing

       3      program.

       4             CA believes there are a series of policy

       5      principles that are necessary components of any

       6      successful cyber security information-sharing

       7      program.

       8             First, the policies should encourage the

       9      development and deployment of automated mechanisms

      10      to share information in as close to real-time as

      11      possible.

      12             Once cyber-threat indicators are discovered,

      13      this information must also be disseminated rapidly

      14      to allow organizations that are the subject of

      15      attacks to mitigate against attack effects, and,

      16      also, to allow other organizations that haven't been

      17      attacked yet to prioritize their defenses.

      18             Second, organizations should have targeted

      19      liability protection for the data they share or

      20      receive.  This protection will encourage greater

      21      participation in the program, leading to better

      22      cyber defense.

      23             And, third, legislation should require

      24      organizations to take reasonable steps to remove

      25      personally-identifiable information of individuals







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       1      not related to the threat from any cyber-threat

       2      information they share through the program.  This is

       3      vital to protect the privacy of customers and

       4      citizens.

       5             With respect to protecting the state's own

       6      information systems, it's important to find the

       7      right balance between effective coordination of

       8      cyber-security activities and division flexibility.

       9             The New York State Senate recently passed

      10      S-3405, which requires the commissioner of

      11      Homeland Security to prepare and deliver a

      12      comprehensive report on state cyber-security needs,

      13      and the ways those needs are being met.

      14             This report will help policymakers better

      15      understand the risk environments facing state

      16      institutions, and will help state divisions

      17      benchmark their information-security practices

      18      against those of their peers.

      19             However, while this coordination is

      20      important, state division information-security

      21      officers should maintain a level of flexibility on

      22      the best means to protect their systems.

      23             Policies to safeguard state systems must be

      24      risk-based, and enable the use of new technologies

      25      and solutions to address evolving risks.







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       1             Some state governments, including Virginia

       2      and Pennsylvania, have committed to adopting the

       3      NIST cyber-security framework, or to mapping their

       4      own security protocols against the NIST framework.

       5             We recommend New York State also consider

       6      leveraging the NIST framework to protect its own

       7      information systems.

       8             Cyber security represents a significant

       9      challenge for industry officials and for state,

      10      national, and global policymakers.

      11             CA applauds the efforts you have taken in

      12      tackling the key cyber-security issues of

      13      critical-infrastructure protection, cyber-threat

      14      information sharing, and protection of state

      15      information systems.

      16             We stand ready to partner with you in, both,

      17      the remaining legislative process, and on effective

      18      implementation of New York State's cyber-security

      19      policies.

      20             Thank you very much for the opportunity to

      21      testify, and I look forward to answering any

      22      questions you may have.

      23             SENATOR CROCI:  Thank you, Mr. Brown.

      24      I appreciate that testimony.

      25             You preempted a lot of my questions in your







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       1      testimony.

       2             But, could you give -- for those who are

       3      outside of the business, and the policy-wonks in the

       4      room, can you give us a practical application, based

       5      on software applications that CA currently works

       6      with or provides to the state, what would be a

       7      practical application of a vulnerability that would

       8      affect a statewide system or users or state

       9      employees?

      10             JAMIE BROWN:  Thanks.

      11             Well, very good question.

      12             And I think, you know, in today's

      13      cyber-security world, you know, we talk about there

      14      no longer being a perimeter.  You don't really set

      15      up walls anymore, you know, that can be breached.

      16             Instead, from CA's perspective, identity is

      17      the new perimeter, and identity management is going

      18      to be extremely important, moving forward, both

      19      identity and access management.

      20             So what are the effective tools that can help

      21      authenticate individuals as they are on systems,

      22      and, also, what is the right level of access that

      23      they should have to different -- you know, to

      24      different data or systems within -- you know, within

      25      public systems?







                                                                   25
       1             So, I mean, CA, you know, for example, does

       2      provide identity- and access-management solutions.

       3      And one of things we're actually working on, moving

       4      forward, is moving away from just user name and

       5      password as authentication.

       6             I mean, that's been, you know, passwords

       7      oftentimes are saved in databases, and those can

       8      be -- you know, those can be hacked, and corrupted,

       9      and then, therefore, you know, given to bad actors.

      10             We're working, actually, you know, on a

      11      program that NIST administers, called the "National

      12      Strategy for Trusted Identities in Cyberspace,"

      13      trying to identify, you know, new means of

      14      authentication that can prove that this individual

      15      is who he or she says he is, or, as we move into the

      16      Internet of thing, that this thing that's

      17      communicating is, you know, what it says it is, and

      18      then also applies the right amount of access to

      19      databases, based on that.

      20             SENATOR CROCI:  So are there tools right now

      21      that state employees would use or state systems are

      22      utilizing in that area?

      23             JAMIE BROWN:  Well, yes.

      24             So, I mean, we -- you know, we provide

      25      identity- and access-management software that, you







                                                                   26
       1      know -- that, you know, enables the right amount of

       2      access, you know, to state systems.  We have a

       3      number of state customers that are using these

       4      identity-management systems.

       5             And, you know, I think, you know, from our

       6      perspective, we follow the ISO 27001 standard in

       7      identity-access management.  And, you know, this is

       8      what we apply in our tools, and we think that

       9      they've been very effective tools in preserving, you

      10      know, the right amount of identity access for

      11      New York State systems.

      12             SENATOR CROCI:  And the -- CA is obviously

      13      well-linked with our federal partners, and,

      14      certainly, working through the NIST framework.

      15             Are you -- are you concerned that there are

      16      holes or gaps that the states are not filling in

      17      order to meet those standards, and certainly

      18      New York?

      19             And are there industry leaders, private

      20      entities, corporations, who are providing protection

      21      to states or monitoring these things for states in

      22      another setting in other states?

      23             JAMIE BROWN:  Well -- so, I think it's -- I'm

      24      glad you brought up the NIST framework, because what

      25      I think where that helps, in particular, is getting







                                                                   27
       1      stakeholders, you know, both providers and

       2      customers, to use common terminology to get on a

       3      common lexicon.

       4             Right now, I think what you have is a number

       5      of different -- you know, a number of different

       6      institutions that are setting up their own security

       7      postures, but, what's lacking is, perhaps, the best

       8      coordination, and I think, you know, being able to

       9      share best practices, you know, being able to

      10      leverage, you know, common platforms across

      11      different institutions.

      12             And I think, you know, what the NIST

      13      framework does, is it allows, again, different

      14      actors, you know, to at least set a common baseline

      15      to use a common set of terminologies across the

      16      organization as to, Okay, what are the different

      17      practices we can be taking in cyber security?

      18             And this works both in states, you know, and

      19      at the federal level, and, certainly, for

      20      critical-infrastructure owners and operators.

      21             And -- you know, so while it puts them -- you

      22      know, allows them to use this common terminology, at

      23      the same time, it is still gives them the

      24      flexibility to identify, you know:

      25             What are our most important assets?







                                                                   28
       1             What is the unique threat environment that we

       2      face?

       3             Based on that, how do we then prioritize, you

       4      know, our limited budget spends so that we're using

       5      the most effective manner?

       6             So it is a combination, what the NIST

       7      framework does, and I think that the states,

       8      including New York, can take advantage of, is, you

       9      know, get on a common platform using the same

      10      terminology, but, maintaining, you know, that

      11      specific flexibility, both, at the state level, and,

      12      certainly, within different state institutions, you

      13      know, to come up with their best risk-management

      14      practices.

      15             SENATOR CROCI:  But the resources are out

      16      there and available to the state of New York?

      17             JAMIE BROWN:  They are -- they are.  You

      18      know, both CA, and, certainly, many other providers,

      19      you know, are at the forefront of a lot of new

      20      security technologies that are available.

      21             And I think, you know, what is needed is the

      22      right level of coordination, leveraging of common

      23      platforms.  But, then, you know, above that, that

      24      flexibility, and sort of mission -- mission-oriented

      25      approach to choosing, What are our right







                                                                   29
       1      cyber-security priorities?

       2             SENATOR CROCI:  Thank you.

       3             And I'll turn it over to my colleague

       4      Senator Nozzolio.

       5             SENATOR NOZZOLIO:  Thank you, Senator Croci.

       6             Mr. Brown, thank you very much for your

       7      participation and your testimony.

       8             And, it's also great to see a fellow Cornell

       9      alumnus who's made good, as well as an alumnus from

      10      Capitol Hill.

      11             So, we appreciate your variety of insights

      12      into this process.

      13             Your testimony is very helpful.  It sets a

      14      very good template from which to act.

      15             Have you had an opportunity to review a

      16      New York State Senate proposal, 4887, that

      17      Senator Venditto had introduced on behalf of the

      18      Attorney General, for us to be able to analyze the

      19      Attorney General's proposals regarding the

      20      Data Security Act?

      21             Have you had an opportunity to review that at

      22      all?

      23             JAMIE BROWN:  I have not at this point.

      24             SENATOR NOZZOLIO:  I -- and, certainly, it

      25      would be nice if you could have that -- take that







                                                                   30
       1      opportunity in the next few weeks, and to be able to

       2      guide us on any particulars that you see make sense,

       3      and don't make sense.

       4             One of the things that makes sense from your

       5      testimony and your recommendations has been to do

       6      all we can to use the NIST framework -- N-I-S-T,

       7      framework -- in terms of ability to govern.

       8             And that was -- that is something that is a

       9      positive about the Attorney General's proposal.

      10      And -- but we'd like to have your input as to

      11      whether or not you think it goes far enough, or

      12      maybe too far.

      13             There are some proposals, that I won't

      14      belabor today, that really give us great concern,

      15      and one of them is contrary to your recommendation,

      16      in the sense that you're asking our Legislature to

      17      look at an approach that's flexible, in the sense of

      18      one size doesn't fit all.  I think that's what

      19      I gleaned from some of your remarks.

      20             And that's a problem we have with the

      21      Attorney General's proposal; that it, in fact, is a

      22      one-size-fits-all approach.  Whether it's a huge

      23      user of consumer data, whether it be a big-box

      24      store, or an insurer, or whatever, the same laws

      25      would govern that person, and enterprise, than the







                                                                   31
       1      single-proprietor sewing shop that happens to have

       2      personal data and information.

       3             So it's a -- we have a broad variety of

       4      commerce to help establish a framework for.

       5             And the flexibility part, something you --

       6      that was weaved throughout your testimony, and

       7      I think certainly appropriately, we need your

       8      thoughts on how we can manage a flexible system of

       9      law that it does respond to the commercial

      10      differentials that we have in society.

      11             Is that, in your knowledge, being worked on

      12      by the Congress of the United States?

      13             JAMIE BROWN:  So, the Congress of the

      14      United States, I took the NIST framework, and just

      15      last year, you know, past legislation that

      16      statutorily puts in place the process, you know,

      17      through which the director of NIST should be working

      18      with industry stakeholders to come up with a common

      19      set of, you know, standards and best practices that

      20      would be voluntary.

      21             You know, that's, I think, another key point,

      22      certainly early on, as, you know, cyber security is

      23      such a big topic, and, again, the array of customers

      24      are so diverse as well, that -- so that opportunity

      25      to, you know, pick certain provisions to weigh your







                                                                   32
       1      own security practices against that, I think -- and

       2      to learn lessons, it's really important, you know,

       3      both, you know, the voluntary nature there at the

       4      federal level, but then, also, the flexibility is

       5      key.

       6             And there is a balance between coordination

       7      and flexibility, you know, that -- you know, we

       8      would recommend to any, you know, state government,

       9      including New York, to take.

      10             But, you know, ultimately, you know, our

      11      feeling at CA is, right, one size does not fit all

      12      when it comes to cyber security.  And, you know,

      13      while there might be a common platform, and perhaps

      14      some goals that are set out, the means to address

      15      that, and perhaps the specific requirements in that,

      16      you know, should enable a -- you know, a limited

      17      amount of flexibility.

      18             And with respect to Senator Venditto's

      19      proposal, yes, we'd be happy to take a look at that

      20      and provide follow-up comments if that's helpful.

      21             SENATOR NOZZOLIO:  And the Attorney General

      22      can't introduce legislation by himself.  It only can

      23      be a member of the Legislature.

      24             And Senator Venditto, as an opportunity and

      25      service to the rest of the Senate, introduce the







                                                                   33
       1      measures so that we can analyze it.

       2             One of the proposals of the Attorney General

       3      is to have the authority to fine up to $50 million,

       4      in terms of penalties, even without a showing of

       5      financial loss.

       6             So it's, certainly, if there's a data breach,

       7      a company, an enterprise, would -- could face a

       8      $50 million fine, without so much as a -- any

       9      financial loss either, too.

      10             So we have a concern, how do you -- how do --

      11      with such a huge amount of penalty, how do you

      12      encourage voluntary participation once a breach

      13      occurred?

      14             JAMIE BROWN:  Well, in data breaches, and

      15      data-breach reporting requirements, are certainly,

      16      you know, a big issue that's being covered both

      17      amongst different states and at the federal level.

      18             Right now, I think there -- you know, there

      19      are 47 different standards set by the states,

      20      including 4 more, I think, of U.S. territories, you

      21      know, which creates some obstacles and some

      22      difficulties for organizations then to have to

      23      manage and deal with that.

      24             A large organization like CA, we can do that.

      25      You know, we have a big legal department.  We







                                                                   34
       1      understand and compliance in different states.

       2             As you mentioned, smaller organizations that

       3      also do business across state lines, being able to,

       4      you know, maintain compliance there is difficult.

       5             And on the penalty side, you know, I think

       6      one point that we like to stress is that, when a

       7      data breach occurs, you know, we like to remind

       8      stakeholders that we are also victims of a crime.

       9             It is certainly in our interests not to get

      10      breached.  And, you know, while CA, you know, both,

      11      has excellent security measures for our own

      12      information systems, and provides them, you know,

      13      for other organizations, it can be difficult for

      14      smaller organizations to -- you know, to be able to

      15      purchase something.

      16             So I know that's something that, you know,

      17      different organizations are looking at:  What are

      18      effective security tools for smaller organizations?

      19             And, you know, again, when it comes to the

      20      size of penalties, you know, something that is very

      21      large, maybe $50 million, for a small or

      22      medium-sized business could bankrupt them.

      23             And, you know, again, I think keeping in mind

      24      that they, too, are -- you know, that they are the

      25      victims of a crime, and, you know, do not want to







                                                                   35
       1      incur breaches, you know, but then to encourage them

       2      to sort of tackle goal-oriented approaches to -- you

       3      know, to improve their security, and to notify the

       4      appropriate authorities, you know, when they are

       5      preached, is important.

       6             It's something that we'd be happy to work

       7      with you on.  And I know a number of small-business

       8      groups probably would as well.

       9             SENATOR NOZZOLIO:  Thank you for your input

      10      and your responses, and your continued volunteering

      11      for analysis over time.

      12             And thank you for your participation.

      13             SENATOR CROCI:  Thank you, Senator.

      14             Senator Venditto.

      15             SENATOR VENDITTO:  Senator Croci, thank you.

      16             And thank you again, Mr. Brown, for your

      17      testimony and for your presence here today.

      18             Just following up on kind of what we were

      19      talking about here in the discussion, I mean,

      20      obviously, at the end of the day, the -- and, by the

      21      way, we are, of course, working with the

      22      Attorney General's Office on the legislation.

      23             It would be great to sit down as we go

      24      forward in the process, to continue to craft it,

      25      because we are taking input along the way, and







                                                                   36
       1      making sure that we come out with a finished product

       2      that is reasonable, and that we can all -- you know,

       3      all agree upon, going forward.

       4             So that would be great to follow up there.

       5             Just, in terms of striking that balance,

       6      I guess you would call it, you know, we want to

       7      protect our users, we also want to protect the

       8      companies here.  And, you know, the last thing we

       9      want to do is deter companies from reporting these

      10      breaches.  We want to, if anything, create an

      11      incentive for them to do so, and that's going to

      12      benefit all the parties involved.

      13             So just kind of flushing this out a little

      14      bit more, is there anything specifically that you

      15      can think of now that might create that incentive,

      16      rather than a deterrent, in this situation?

      17             JAMIE BROWN:  It's an excellent question.

      18             And, you know, I do think, one of the things

      19      I had mentioned in my testimony is the targeted

      20      liability protection.  I mean, not overly-broad, but

      21      instead, you are trying to encourage participation

      22      in this program to share information on cyber

      23      threats.

      24             And, you know, as some organizations start

      25      getting attacked, you know, we want to make sure







                                                                   37
       1      that that information gets to others so that they

       2      aren't also attacked, and, you know, so that they

       3      can also then rely on appropriate, you know, state

       4      and federal and local authorities to help them to

       5      mitigate the effects of the -- for those that are

       6      attacked, to help them to mitigate those effects.

       7             So, you know, I do think, you know,

       8      information sharing, cyber-threat

       9      information-sharing programs, are important an

      10      component to help in that regard.

      11             I do think if organizations feel secure, that

      12      when they are sharing what they see as anomalous

      13      activity that could indicate a threat, you know,

      14      that that won't then be turned around, you know, and

      15      used against them, you know, for either liability

      16      or, you know, a lawsuit, or what have you.

      17             And then, you know, on the data-breach side,

      18      there are -- there are requirements right now for

      19      that notification.

      20             I think, you know, ensuring that

      21      organizations have the time, first, to investigate

      22      the nature of the breach, and to be able to take

      23      reasonable steps to mitigate the effects, and to

      24      secure their systems, giving them, you know, the

      25      right amount of time to do that before then having







                                                                   38
       1      to notify, that is also important, because you don't

       2      want to put out vulnerabilities or threats that have

       3      happened if that vulnerability still exists, and if

       4      it exists on other -- you know, organizations'

       5      systems.

       6             So I think taking that reasonable time,

       7      though, certainly, quickly, to investigate the

       8      nature of a breach, to patch holes, to mitigate

       9      effects, share that information across the community

      10      so that others can also take advantage of that, and

      11      then provide the notification, I think would be

      12      helpful.

      13             SENATOR VENDITTO:  And I appreciate that

      14      answer.

      15             And that is the goal here, to create that

      16      secure environment where we can be, you know,

      17      forthright when these breaches do happen.

      18             So, thank you for your testimony again, and

      19      for all the input that you gave us today.

      20             SENATOR CROCI:  Thank you, Senator.

      21             Senator Golden.

      22             SENATOR GOLDEN:  Thank you, Mr. Chairman.

      23             And thank you for your testimony here today.

      24             But, I believe it's so tremendous out there,

      25      the costs comes down to us.  The people that live in







                                                                   39
       1      this great city and state, and great nation, they

       2      pay the bottom line on these breaches.

       3             The Simple credit cards, no chips; right?

       4             JAMIE BROWN:  Yeah.

       5             SENATOR GOLDEN:  Now we got a law coming out,

       6      we're going to put chips in them.

       7             But, they're already getting ahead of that,

       8      I understand; right?  They have a way of getting

       9      around the chip as well.

      10             But here's the Simple card.

      11             There's a Simple card that was used in my

      12      community, and they went into one store, and,

      13      supermarket, and they were able to circumvent the

      14      hardware and the software, and it cost a tremendous

      15      amount of money for that one store.

      16             But here's the problem:  That store doesn't

      17      report it -- that store was the only -- excuse me,

      18      that was the only store that reported it.

      19             The other stores did not report it.  They

      20      don't want it out there in the community that their

      21      systems have been breached, because they don't want

      22      to hurt their businesses.  Nobody finds out about

      23      it.  They let these breaches go on.  And then they

      24      pay out of their -- the bank cards pay their --

      25      those that have been breached, so we never get a







                                                                   40
       1      police report, we never see a newspaper report.  We

       2      never see anything.

       3             And by the time this has happened in the

       4      community, you can hit a community for six,

       5      seven hundred thousand dollars overnight, and

       6      they're gone.

       7             We need to do more in getting the reporting

       8      of that breaching.

       9             How do we do that?

      10             I know, right, we've asked that question

      11      probably four different ways here today, and I want

      12      to, you know, commend my colleagues, but, we have to

      13      do something to get this reported in a way that we

      14      noted it's going on, and to the extent that it's

      15      going on.

      16             JAMIE BROWN:  Yeah, and I would -- I mean,

      17      I think breach-notification requirements themselves

      18      are perfectly appropriate.

      19             And I think the key -- you know, and

      20      important.

      21             And I think the key there is the timing, and

      22      then the methods, you know, through which to help

      23      others, as you say, you know, so that, you know, if

      24      these aren't being reported, to help others protect

      25      their systems.







                                                                   41
       1             And one of those is, you know, in S-3407,

       2      I do think the information-sharing provisions will

       3      be very helpful.

       4             I would also encourage state authorities to

       5      look at -- you know, at the federal level, they

       6      are -- they're setting up a new information-sharing

       7      and analysis organization's, you know, network of

       8      information sharing, allowing, you know, both on the

       9      state level, and then, certainly, you know, state

      10      entities or private entities within the state to

      11      consider participating in that.

      12             And then, you know, it is appropriate,

      13      obviously, on data breaches, not just to notify

      14      customers, but to notify the appropriate authorities

      15      as well who have some of the tools to help -- to

      16      help make these patches.

      17             And, again, I would go back to say, Okay,

      18      I would not make public notice until you have taken,

      19      you know, reasonable steps, you know, in an

      20      expeditious fashion to patch those breaches, you

      21      know, and to begin to secure your systems again, so

      22      that you're not putting out there, Hey, you know,

      23      here's a vulnerability that we had that we haven't

      24      patched yet.  Keep coming -- keep coming at us, to

      25      the bad guys.







                                                                   42
       1             But, you know, a combination of effective

       2      information sharing, you know, there have to be

       3      those requirements to certain state authorities so

       4      they can take steps to help.

       5             And then, also, you know, the protections so

       6      that companies feel secure in sharing

       7      organizations -- or, excuse me, sharing information

       8      across other -- you know, other peer organizations

       9      so that they can, you know, take advantage of that

      10      new threat knowledge, I think would be very helpful.

      11             SENATOR GOLDEN:  I'm talking about large

      12      retailers as well.

      13             JAMIE BROWN:  Yeah, sure.

      14             SENATOR GOLDEN:  I'm talking about stores

      15      with the hardware, and software should have been

      16      updated, and wasn't updated.  They just let it go,

      17      and let the system exist, and not go for the extra

      18      money that's required to update that hardware and

      19      software.

      20             JAMIE BROWN:  Well, and in those cases,

      21      right, obviously, there was a -- a very significant

      22      breach that happened, you know, last year to a large

      23      retailer.

      24             And I think, in many ways, that was a

      25      game-changer, from a market perspective.







                                                                   43
       1             I mean, the motivation -- the cost to

       2      their -- to the business of the large retailer that

       3      suffered that breach in the wake of that, especially

       4      by their reputation, was extremely significant.

       5             I this the CEO was let go.  There was some

       6      turnover on the board as a result.

       7             There's a strong motivation there, saying,

       8      Okay, we better take steps to ensure, both, that our

       9      own systems are secure, and also working with our

      10      suppliers.

      11             Because, you know, for instance, you know, in

      12      the case of Target, I think, ultimately, the breach

      13      that occurred happened through an HVAC supplier that

      14      they had, you know, that was exploited.

      15             The cost to the business is making other

      16      retailers sit up and take notice, without question.

      17      And I think they are -- they see now, as part of

      18      their overall business's risk-management approach,

      19      that cyber security has to play an extremely

      20      important role.  It has to be, you know, part and

      21      parcel of the overall risk-management system because

      22      that does, ultimately, affect both the top line and

      23      the bottom line of their business.

      24             So, I do think you're seeing changing

      25      behavior just through that market dynamic right now.







                                                                   44
       1             But, at the same time, you know, again,

       2      certain data-reporting requirements under law, you

       3      know, are necessary to protect citizens as well.

       4             I mean, I think finding the right balance

       5      there is important.

       6             SENATOR GOLDEN:  And the fines, you know, the

       7      $50 million fines, sounds like you'd get people to

       8      pay attention.  But, unfortunately, that gets passed

       9      down through other costs to the retailer, and to us

      10      as the -- as the purchaser of those goods.

      11             So, at some point, you can fine everybody in

      12      the world, but the end result is, we're the ones

      13      that are going to be paying for it.

      14             JAMIE BROWN:  Right.

      15             SENATOR GOLDEN:  Correct?

      16             JAMIE BROWN:  No, that is correct.  I mean,

      17      it ultimately does flow down, you know, to the

      18      customers and, you know, citizens, and what extra

      19      costs that they will ultimately incur.

      20             It's a shame that it requires large events to

      21      sort of serve as teaching examples, but --

      22             SENATOR GOLDEN:  We have to do it,

      23      unfortunately.

      24             JAMIE BROWN:  -- it has, and it will.

      25             I mean, you know, even if everyone had, let's







                                                                   45
       1      say, the state-of-the-art system in place right now,

       2      you know, I think we try to make the point that

       3      every data system at some point or another -- you

       4      know, we say there are two types of organizations:

       5      Those that have been breached.  Those that don't

       6      know that they've been breached yet.

       7             And, you know, cyber threat -- the

       8      cyber-threat environment is continuing to evolve.

       9      You know, there's no perfect security system, but

      10      I think that the key is continually circling back,

      11      looking at, you know, your risk priorities, looking

      12      at what the state-of-the-art is available for

      13      security technology, and then trying to line those

      14      up as much as possible on a continuous basis over

      15      time.

      16             It isn't a one-time, you know, we're done.

      17      We put in a security system, we're now safe forever.

      18             It's got to be a continuous movement.

      19             SENATOR GOLDEN:  Two more quick questions.

      20             JAMIE BROWN:  Sure.

      21             SENATOR GOLDEN:  Facebook.  Somebody took a

      22      picture and puts the person's picture on the

      23      Facebook and creates a face -- a fake Facebook, and

      24      then creates a database, and then goes in and rips

      25      off a number of seniors by creating this new face







                                                                   46
       1      and this new image.  And people fall for these

       2      scams.

       3             And by the time you figure it out, you

       4      haven't figured out that people are using your

       5      picture on Facebook to set up these phony images and

       6      phony, you know, personas, so they can go in there

       7      and do these scams.

       8             Are you encountering a lot of that?

       9             JAMIE BROWN:  Yeah.

      10             Well, I think, on an increasing basis, you're

      11      seeing, you know, more that these types of scams

      12      leveraging, you know, what can be real images to set

      13      up fake identities.

      14             And here's an area, this is an excellent

      15      area, that only governments can play; and that is,

      16      you know, What is the coercive power to impose

      17      strict penalties on cyber crime, you know, whether

      18      it be identity fraud, or others?

      19             And -- I mean, I think -- I can't remember

      20      the name of the organization that conducted the

      21      study.  It might have been the Center for Strategic

      22      and International Studies.  But, they calculated

      23      that, last year, cyber crime alone costs the

      24      economy -- the world economy about $450 billion, you

      25      know, with a "b."







                                                                   47
       1             I mean, that's a massive number, and you

       2      think, what could that have been better spent on,

       3      you know, to help improve the economy, and other

       4      areas?

       5             So I think having those -- those penalties in

       6      place that are appropriate and commensurate with

       7      that size of theft, with that type of identity

       8      fraud, is extremely important.

       9             SENATOR GOLDEN:  The last question:  The --

      10      to differentiate between public security attacks and

      11      private ones, are they basically the same, or,

      12      essentially, different, in manner and scope?

      13             MTA, water supply, electrical grids.

      14             We've been talking about, basically consumer,

      15      we've been talking about going after retailer, we've

      16      been going after different types of cyber crimes.

      17             But, what's the difference in the larger

      18      crime, and the effect, obviously, of these larger

      19      crimes?

      20             And how are they different, or are they

      21      basically the same?

      22             JAMIE BROWN:  I -- when you see attacks on

      23      both, like you say, those that are against

      24      customer-facing organizations, and others, and

      25      I don't have the specifics on, you know,







                                                                   48
       1      dollar-figure effects of each attack.  But I do

       2      have, in my written testimony I cite a study that

       3      was conducted, I think, by the Ponemon Institute

       4      last year, where it talked about, 70 percent -- more

       5      than -- excuse me, more than 70 percent of

       6      critical-infrastructure owners and operators

       7      reported at least one security breach in the

       8      previous year that led to the loss of either

       9      customer personal information, or, that disrupted

      10      operations in that year leading up to the study.

      11             So you think about disrupting operations,

      12      I mean, if you have someone cleaning the water

      13      supply, if you have someone providing power, you

      14      know, the effects of those attacks, if successful,

      15      and if -- you know, if the attacker decides to sort

      16      of go all the way through and try to, you know,

      17      execute the maximum amount of damage, I mean, that

      18      could -- that could cause significant -- significant

      19      damage.

      20             So, it is extremely large on both the big

      21      organizational level; the critical infrastructure,

      22      where customers may not be directly affected.  They

      23      are certainly indirectly affected.

      24             But, you know, I don't have the specifics on

      25      the figures; but, no, it is a growing vector for







                                                                   49
       1      attacks, that, you know, bad actors in the cyber

       2      world are looking to exploit more attacks against

       3      critical infrastructure.

       4             SENATOR GOLDEN:  Thank you, Peter.

       5             SENATOR CROCI:  Thank you, Senator.

       6             And, Mr. Brown, I want to thank you for

       7      your testimony here.

       8             I was struck by one of the comments you just

       9      made, that, unfortunately, sometimes it takes a

      10      large-scale event to get us to move in the direction

      11      that we need to.

      12             This is something that a great former

      13      governor and member of the Legislature,

      14      Theodore Roosevelt, said, that, "Unfortunately,

      15      Americans don't learn by experience.  We learn by

      16      catastrophe."

      17             And, today, the purpose of these hearings is

      18      to try to avoid that catastrophe, and we appreciate

      19      you being part of that effort.

      20             JAMIE BROWN:  Thank you.

      21             SENATOR NOZZOLIO:  Thank you very much.

      22             SENATOR CROCI:  Our next witness to join us

      23      today, and we're very pleased to have him here, is

      24      Special Agent Donald Freese.

      25             Special Agent Freese is the director of the







                                                                   50
       1      National Cyber Investigative Joint Task Force for

       2      the Federal Bureau of Investigation.

       3             Certainly, the bureau and the DOJ have been

       4      pioneers in this field, as have the Department of

       5      Defense, and some of the legacy agencies of DHS.

       6      They've really composed the community of excellence

       7      in the cyber-security field.

       8             And, so, we're especially honored to have you

       9      here today, Director Freese.

      10             DONALD W. FREESE:  (Microphone turned off.)

      11             Thank you, Senator.  Appreciate it very much,

      12      sir.

      13             SENATOR CROCI:  And we'll take any opening

      14      statements or testimony that you would like to read

      15      at this time.

      16             DONALD W. FREESE:  Good morning, Senator.

      17             I do have some opening statements --

      18             SENATOR CROCI:  Please.

      19             DONALD W. FREESE:  -- or, prepared remarks.

      20      I'd just like to lead off with those to give you a

      21      little bit of an overview of the cyber landscape

      22      (inaudible) the postures that we look at and handle

      23      every day.

      24             (Inaudible.)

      25             SENATOR NOZZOLIO:  His mic's not on.







                                                                   51
       1             SENATOR CROCI:  There might be a button.

       2             SENATOR NOZZOLIO:  Just pull it a little

       3      closer to you.

       4             DONALD W. FREESE:  (Microphone turned on.)

       5             Good morning.

       6             How's that work?

       7             SENATOR CROCI:  You got it.

       8             DONALD W. FREESE:  All right.  There we go.

       9             Thank you.

      10             All right.  Good morning, and thank you for

      11      inviting me to provide these remarks to the

      12      New York State Senate at its public hearing on cyber

      13      security.

      14             The Federal Bureau of Investigation has a

      15      long history of working with all levels of law

      16      enforcement, the intelligence community, and private

      17      industry in carrying out the FBI's mission.  Through

      18      this collaboration we focus on building partnerships

      19      to help combat the cyber threat to our nation.

      20             We value the relationships we have with our

      21      New York State partners in helping to protect the

      22      residents of New York, as well as other partnerships

      23      across the nation, to help protect the United States

      24      from malicious cyber incidents and other attacks.

      25             I understand the challenges you face, and







                                                                   52
       1      would like to talk about how we at the FBI view

       2      cyber threat, and how we can continue to work

       3      together to combat this threat.

       4             I also want to impress upon you the

       5      importance that the FBI puts on this issue.

       6             Although counterterrorism remains the FBI's

       7      top priority, we anticipate the cyber security may

       8      well become our highest priority in years to come.

       9             We at the FBI understand that securing our

      10      national infrastructure and networks from these

      11      attacks is vital, and that New York State needs to

      12      do all that it can to be on the forefront of cyber

      13      security.

      14             To this end, I'd like to begin today by

      15      speaking to you about cyber threat facing both

      16      New York and the nation.

      17             Between December 2000 and June 2014, the

      18      estimated number of Internet users grew from almost

      19      361 million to 7.2 billion, an increase of more than

      20      741 percent.

      21             The use of the Internet increases our

      22      capacity for communication, learning, and commerce,

      23      and, thus, benefits the world tremendously.

      24             The Internet, however, also provides

      25      malicious actors with a new avenue for conducting







                                                                   53
       1      crimes.

       2             The White House "Strategy to Combat

       3      Transnational Organized Crimes" states that, "Cyber

       4      crime costs consumers billions of dollars annually,

       5      threatens sensitive corporate and government

       6      computer systems, and undermines worldwide

       7      confidence in the international financial systems."

       8             FBI Director Comey recently stated that, "The

       9      Internet is now a vector for criminal activity that

      10      completely changes the traditional notions and

      11      frameworks of how to deal with criminal activity."

      12             Although I'm here today addressing the

      13      New York State Senate, one major take-away I hope

      14      I've impressed on you already is the fact that the

      15      advent and use of the Internet by criminals has

      16      redefined the traditional and territorial boundaries

      17      of criminal behavior.

      18             And although the FBI has had success bringing

      19      some of these cyber criminals to justice, due to the

      20      difficulties inherent in conducting broad-based

      21      international investigations, criminals feel

      22      invincible today, and victims feel like they won't

      23      ever get justice.

      24             The main point is that, what affects

      25      New York State can easily affect other states across







                                                                   54
       1      the country, and vice versa, and fighting today's

       2      cyber-crime threat requires a holistic and joint

       3      approach.

       4             That being said, today's cyber threat to the

       5      nation and the state of New York can be separated

       6      into several categories.

       7             I'd like to just go over those at this time

       8      to ensure that you see, from the federal

       9      perspective, how we address this threat.

      10             First being cyber terrorists.

      11             We all know that terrorism has affected

      12      day-to-day life across our nation at all levels.

      13             Although similar to traditional terrorist

      14      activities, the current methodology of cyber

      15      terrorists focus on disrupting day-to-day

      16      operations.

      17             Typically, the sophistication involves low-

      18      to medium-level attacks, but make no mistake, these

      19      malicious actors have the intention of evolving

      20      their capabilities, and they have demonstrated a

      21      history of steadily learning and adaptation.  They

      22      are increasingly cyber-savvy, and much like other

      23      multi-national organizations, they are using the

      24      Internet to recruit prospective members, grow their

      25      business, and carry out small- to large-scale







                                                                   55
       1      operations.

       2             For example, hackers broke into eBay and

       3      stole a database full of user information between

       4      late February and early March of 2014, and according

       5      to open sources, the attackers managed to obtain a

       6      small number of eBay employees' log-in credentials,

       7      which they used to exploit the company's corporate

       8      network.  EBay did not disclose how many of its

       9      148 million active accounts were affected; however,

      10      a spokeswoman said the hack impacted a large number

      11      of accounts.

      12             From terrorists, we move to the nation-state

      13      threat.

      14             Terrorist use of the Internet is not our only

      15      national-security concern.  Foreign state-sponsored

      16      computer hacking poses a significant security

      17      challenge, and foreign state-sponsored hackers are

      18      patient and calculating.  They have the time, the

      19      money, and the resources to burrow in, and to wait.

      20             They may come and go, conducting

      21      reconnaissance and exfiltrating bits of seemingly

      22      innocuous information.  Information that in the

      23      aggregate may be of high value.

      24             Increasingly in the news, there have been

      25      reports of cyber intrusions and attacks on the







                                                                   56
       1      United States that have been purported to originate

       2      from other nation states.  We know that, depending

       3      on which country is in question, they are reported

       4      to conduct a wide range of operations, including

       5      persistent computer-network exploitations, also

       6      known as "CNE," and computer-network attacks, or

       7      "CNA," with the potential targeting of

       8      critical-infrastructure data and hardware

       9      destruction.

      10             For example, in July of 2013, the FBI

      11      witnessed malicious cyber actors committing

      12      distributed denial-of-services, or "DDoS," attacks

      13      against a high-profile U.S. business.

      14             Upon investigating the actors further, FBI

      15      investigators learned that the hackers intended to

      16      expand their DDoS attacks to target the

      17      U.S. financial infrastructure.

      18             Through investigation, analysis, and

      19      coordination with public and private-sector

      20      partners, the FBI produced notices to the financial

      21      sector of the actors' techniques -- tactics,

      22      techniques, and procedures, or "TTPs," empowering

      23      financial institutions to secure their networks

      24      against the threat.

      25             Moving down a list of priorities, we move to







                                                                   57
       1      financial actors and those motivated by financial

       2      gain.

       3             And aside from these national-security-level

       4      components with both terrorism that we talked about

       5      before and nation-state actors, we find that the

       6      core motivation -- financial gains -- still

       7      represents a major motivation for hackers.  Many of

       8      the vectors for these cyber crimes are done through

       9      social-engineering sites and network exploitations

      10      for the purposes of accessing and stealing from

      11      business and personal financial accounts.

      12             The sophistication of these attacks runs the

      13      gambit, and the cyber-crime underworld is a working

      14      economy with professionals filling a wide range of

      15      job roles at all skill levels, from apprentice, to

      16      journeyman, into master class.

      17             In other words, this has led to the

      18      commoditization of malware, hacking, and

      19      services-for-hire by the criminal elite.

      20             We move that on into the world where we start

      21      to bleed into what we call "hacktivism," or

      22      "hactivsts."  It's a term that refers to cyber

      23      attacks in the name of political and social

      24      activism.

      25             The segment of cyber-threat spectrum covers







                                                                   58
       1      everything, from individual hackers seeking thrills

       2      and bragging rights, to organized hacking groups

       3      conducting distributed denial-of-service attacks and

       4      web defacements against government and corporate

       5      entities.

       6             Moving further towards the core of what we're

       7      examining today, the insider threat is something

       8      that's always been in existence, from both spies and

       9      corporate insiders.  It has been -- the risk has

      10      been increased through the automation process.

      11             And the last group that we'll talk about is

      12      cyber attackers.  It involves one that can perhaps

      13      pose the most serious threat to all levels of

      14      industry and government; and that's the insider

      15      threat, or the threat from people who are part of

      16      the actual institutions which are being targeted.

      17             Often their attacks include CNA, CNE,

      18      physical exfiltration or actual destruction of

      19      information, or sensitive or classified data.

      20             Potential insider-threat actors include

      21      non-technical employees with access to sensitive

      22      data, third-party contractors and partners,

      23      including IT administrators and any employee with a

      24      grudge or perceived wrong.  Insider-threat activity

      25      can be witting malicious theft attack, espionage, or







                                                                   59
       1      unwitting accidental data leaks or destruction.

       2             I'll leave you with one final example.

       3             A research scientist recently admitted to

       4      stealing trade secrets from a chemical company and a

       5      diversified manufacturer worth between 7 and

       6      20 million.

       7             A software engineer stole proprietary

       8      technology trade secrets that handset manufacturers

       9      had spent hundreds of millions of dollars to

      10      develop.

      11             The government agency paid $20 million to

      12      settle a class-action lawsuit, after a laptop

      13      containing millions of dollars in personal PI was

      14      stolen from the employee's home.

      15             In summary:  Government and private-industry

      16      IT professionals indicate insider threats currently

      17      account for 25 to 50 percent of all cyber-security

      18      incidents.  The threat is so serious that

      19      Executive Order 13587 addressed insider threats, and

      20      stood up the Insider-Threat Task Force to advise on

      21      deterring information-security risks posed by

      22      insiders.

      23             At this point, I would submit the rest of my

      24      prepared comments to the record, and for your

      25      questions.







                                                                   60
       1             I would submit myself for your response.

       2             SENATOR CROCI:  We very much appreciate that,

       3      Director Freese.

       4             And, I have one question from

       5      Senator Addabbo.

       6             SENATOR ADDABO:  Thank you.

       7             Thank you, Mr. Chair.

       8             Thank you Mr. Chair.

       9             I want to thank yourself, the veteran

      10      Committee Chair;

      11             Senators Nozzolio and Senator Venditto,

      12      thank you very much;

      13             And your staff, for the efforts today on a

      14      critical important issue for our state.

      15             All the more reason that the Legislature must

      16      have a cooperative working effort with our

      17      administration, for the sake of our people, and the

      18      safety of the people throughout the state, on this

      19      issue of cyber terrorism.

      20             Mr. Freese, thank you very much for your

      21      time today and for your efforts at the FBI.

      22             We discussed so far about cyber terrorism,

      23      cyber threats, regarding infrastructure, utilities,

      24      and so forth.

      25             I want to expand a little bit to airports and







                                                                   61
       1      aircraft.

       2             Recently, earlier in the week, we had an

       3      individual -- not a terrorist individual -- we had

       4      an individual who claims that he has hacked into --

       5      20 times over the course of a number of years,

       6      2011 to 2014, hacked into different aircraft,

       7      adjusting their plane flight, mobility,

       8      entertainment system.

       9             It's a major concern, certainly, as we have

      10      airports throughout the state.  This plane was bound

      11      for Syracuse, I understand.

      12             I have a district that is adjacent to JFK.

      13      I'm in a borough that has JFK and Laguardia.

      14             We know the weapons -- when planes are used

      15      as weapons, the devastation that can occur.

      16             I would like you to weigh in on that issue.

      17             Cyber terrorism as it relates to our aircraft

      18      and airports, how real is it?  And what possible,

      19      you know, measures can be taken?

      20             DONALD W. FREESE:  Okay.

      21             You referred, Senator, to a specific incident

      22      that's in the paper just recently, I believe?

      23             SENATOR ADDABO:  It's not so much that

      24      particular incident, but the issue in general,

      25      because you know it's a threat.







                                                                   62
       1             DONALD W. FREESE:  Right, absolutely.

       2             Yeah, I'll talk about the issue in general,

       3      and the automation of both aircraft, aircraft

       4      systems, and aircraft-control systems.

       5             Certainly, the risks to those systems have

       6      grown more broadly as the information technology has

       7      rapidly infiltrated almost every element of the

       8      aircraft industry.

       9             If we just focus on that for a few minutes,

      10      I will describe that risk as both broad; however, it

      11      is extremely regulated, and, in my opinion, well

      12      mitigated.  All right?

      13             My opinion is supported by all of the

      14      professionals in the industry that we have looked

      15      at, both, from the FAA, from the federal government

      16      regulatory side, as well as our partners in private

      17      industry who deploy the different control mechanisms

      18      and modules.

      19             Quite simply, there are broad claims of

      20      penetration vulnerabilities on the systems from

      21      different individuals throughout the world in

      22      different things that are not true vulnerabilities.

      23             Now, that being said, nothing is completely

      24      foolproof.  And we all know that to be the case,

      25      particularly in a digital environment, there are







                                                                   63
       1      vulnerabilities.

       2             I can tell you, however, that, the act, the

       3      industry takes seriously, both, from the private

       4      side; that is, the aircraft controllers, from the

       5      manufacturing and the supply-chain risks, right down

       6      to who develops the engineering and the core-chip

       7      processing of each one of those components, whether

       8      it's fly-by-wire components, whether it's

       9      entertainment systems, or whether it's

      10      airline-control components.

      11             Each one of those things is very closely

      12      controlled from both the manufacturing supply chain,

      13      all the way through the implementation, execution,

      14      as well as testing, and "penetration testing," a

      15      term we use in the industry to determine whether or

      16      not those systems are, to use a layman's term,

      17      "hackable."

      18             And, quite simply, those systems are some of

      19      the best-defended in the world.

      20             So to answer your broader question, that is

      21      not a threat that we focus on highly as a tier one

      22      high-risk area, because the industry is so

      23      financially motivated to protect both the brand and

      24      both the protection of their industry.

      25             Any type of intrusion by some type of actor







                                                                   64
       1      to control an aircraft would, obviously, have

       2      devastating consequences if that could occur.

       3             We feel that the industry has postured as

       4      well, through the FAA, and other regulatory,

       5      including the state regulatory agencies, who look at

       6      these things, multiple layers of security, multiple

       7      redundancies, to fully mitigate that threat.

       8             SENATOR ADDABO:  It must be an extremely

       9      daunting task because now we're talking about, at

      10      this point, global airports throughout the world,

      11      carriers starting from here, going to Europe, and so

      12      forth.

      13             Can you weigh in -- we mentioned it a little

      14      earlier, can you weigh in on that particular

      15      incident that happened earlier in the week?

      16             Is that an ongoing investigation?

      17             Did that spur another, you know, look at this

      18      issue of airport cyber terrorism?

      19             DONALD W. FREESE:  Yeah, I won't speak

      20      specifically to that issue because of the ongoing

      21      investigative nature of it.

      22             However, I will speak to that type of event,

      23      and I believe I heard a two-part question, both

      24      nationally or internationally, what the aspects of

      25      the airline industry are.  And although I'm not an







                                                                   65
       1      expert in that field, certainly have worked in and

       2      around the IT infrastructure in that field.

       3             That the claims of certain individuals, not

       4      just the one that we're referring to, are often

       5      built on theoretical and not actually applied

       6      measures.

       7             So, theories are great; and, in theory,

       8      certain things could happen.  However, all of the

       9      layers of defense and the penetration testing, as

      10      well as the encryption of the particular systems,

      11      are extremely robust.

      12             And the concept that any individual, nation

      13      state or all the way through, could somehow

      14      interfere with those in an effective way, to also

      15      remove -- and this is very important point -- remove

      16      the human in the loop; or, in other words, usurp a

      17      pilot's command of an aircraft, simply does not make

      18      sense.

      19             And so we have to remember the human in the

      20      loop can often be a weakness in information

      21      technology and security risks.

      22             And that's a little bit of a different

      23      question, but I wanted to underscore, no matter who

      24      has manufactured the aircraft at this time, and,

      25      unlike a train or something else, that co-pilot







                                                                   66
       1      system is there in place.  There's always two people

       2      in control, cognitive control, of any aircraft,

       3      under U.S. regulations, now focusing just on U.S.,

       4      and they are able to understand and monitor those

       5      systems in an effective way and to fly the aircraft.

       6             And, in fact, they're trained to fly those

       7      aircraft no matter what happens to any

       8      instrumentation or fly-by-wire controls.

       9             And so that type of human monitoring,

      10      real-time, of what the situation awareness is with

      11      that aircraft is what we rely on, ultimately, as the

      12      security elements.

      13             Just like you do in any building or other

      14      thing, you always have those humans who are involved

      15      in the security process.

      16             So, I want to allay the fears that, somehow,

      17      something would occur so rapidly, or, with such

      18      devastating consequences, that, you know, active

      19      control of an aircraft would be lost in that

      20      situation.

      21             SENATOR ADDABO:  Mr. Freese, again, I want to

      22      thank you very much for weighing in on that

      23      particular issue; but that particular issue aside,

      24      I want to thank you very much for the FBI's efforts,

      25      and your reassurance that this issue about cyber







                                                                   67
       1      terrorism, as it relates to our airports, is, you

       2      know, being taken care of, or at least being

       3      acknowledged, very seriously.

       4             Chairman Croci, thank you very much.

       5             SENATOR CROCI:  Thank you, Senator.

       6             DONALD W. FREESE:  Thank you, Senator.

       7             SENATOR CROCI:  Senator Nozzolio.

       8             SENATOR NOZZOLIO:  Thank you very much.

       9             I add my gratitude for your excellent

      10      testimony.

      11             And I -- on pages 4 -- the written testimony

      12      you gave us, 4 through 8, you had listed a number of

      13      items that you would like to see, and I think it's a

      14      great template as we look to legislation, to see

      15      which steps are being taken.

      16             DONALD W. FREESE:  Sure.

      17             SENATOR NOZZOLIO:  One bit of additional

      18      guidance I would like to give -- get from someone

      19      with such great experience as you, in terms of the

      20      encouragement for the private sector to share with

      21      the public about a data breach.

      22             What would you suggest, as one who has been

      23      called in to investigate criminal activity, what

      24      would we best do to encourage a process that doesn't

      25      further victimize the person that says, I've been







                                                                   68
       1      injured as an organization?

       2             Your thoughts?

       3             Yet, and at the same time, help you do your

       4      job, and the bureau's job, in terms of protecting

       5      Americans?

       6             DONALD W. FREESE:  Sure.

       7             The question is, as I understand it, Senator,

       8      what would we encourage with private industry to

       9      work with government, broad whole-of-government

      10      approach here, whether at the state, federal, or

      11      local level, in order to be more transparent when

      12      breaches occur?

      13             Do I have that question correct, sir?

      14             SENATOR NOZZOLIO:  Yes.

      15             DONALD W. FREESE:  Okay.

      16             Specifically, one strong recommendation that

      17      the FBI makes, is to ensure that, constitutionally

      18      protected, or personal information is always

      19      protected, in any sharing process that occurs.

      20             We see people's -- or, the tension, shall we

      21      say, between personal privacy, and a security, is

      22      something that always needs to remain in balance.

      23             So all my comments are balanced on that

      24      principle right there.

      25             So, we also see that, the rule of law, and we







                                                                   69
       1      expect that the rule of law in the United States, is

       2      one of the sterling examples that keep our country

       3      free, and keep us from becoming what would sometimes

       4      be described as a "police state," and other

       5      examples.

       6             So, specifically to your question, balanced

       7      on those two points, we would always encourage that

       8      any legislation requires reporting, when an

       9      intrusion occurs that is significant, to the proper

      10      law-enforcement authorities, and that should be

      11      scaled on the level of the event and the level of

      12      the company.

      13             For example, if this is a very small business

      14      that is merely run at a local or municipal level,

      15      and, they have an intrusion problem with their

      16      computer system, that should be so reported at that

      17      level.

      18             And if there is something that is

      19      interconnected with the systems of that business, as

      20      we start to grow in scale and scope of the

      21      enterprise, we believe that the reporting to law

      22      enforcement should occur at a broader level.

      23             We focus on law enforcement here, as opposed

      24      to intelligence agencies, because we believe that

      25      law enforcement is the proper action arm inside the







                                                                   70
       1      domestic space of the United States in order to

       2      prevent, to respond, and investigate any of these

       3      intrusions that would occur.

       4             Now, we treat -- for example, when we deal

       5      with one of those reportings, we treat that company,

       6      first of all, as a victim, and we treat the victims

       7      as victims.  There's a dual-victimization process

       8      there.

       9             So any legislation that encourages, both,

      10      that law-enforcement reporting, and then the

      11      secondary portion, depending on the sector that

      12      we're talking, about regulatory reporting.

      13             For example, two of the most vulnerable

      14      industries, certainly, with New York State

      15      infrastructure and with our nation, when we talk

      16      about sectors, would be the financial sector and the

      17      energy sector, just to talk about those, and

      18      vulnerabilities and cyber attacks in both those

      19      sectors are extremely high.

      20             Both sectors are also heavily regulated, and

      21      so regulators at all those agency levels should be

      22      part of that reporting stream so that they can help

      23      understand, as well as federal law enforcement, and

      24      to help to engage, share openly the information

      25      about whatever attack occurred or whatever intrusion







                                                                   71
       1      occurred so that we can help mitigate that threat.

       2             And that would always be the encouragement to

       3      any legislation, based on constitutional protections

       4      and the rule of law, where people can feel that this

       5      type of commerce is protected.

       6             SENATOR NOZZOLIO:  Thank you.  That's very

       7      helpful.

       8             I think the other area where we wish to have

       9      your guidance, you suggested a holistic approach in

      10      your testimony, and that a multi-city approach,

      11      multi-jurisdictional approach.

      12             New York is unique in a number of ways.  The

      13      Stock Exchange is here.  The financial-services

      14      industry is centered here.

      15             We've always been an international hub of

      16      commerce.

      17             What unique aspects in the hosting of that

      18      role that we play should we provide additional tools

      19      for law enforcement within our own state laws, to --

      20      that may be unique to New York, in solving some of

      21      the issues that an international hub of commerce

      22      would normally have at its nexus?

      23             DONALD W. FREESE:  If I understand your

      24      question, Senator, it was, what tools at the state

      25      level would we encourage?







                                                                   72
       1             Is that correct?

       2             SENATOR NOZZOLIO:  For law enforcement,

       3      within this broad national and international dynamic

       4      that occurs in New York State.

       5             DONALD W. FREESE:  I would highlight --

       6      I would highlight two areas for you, Senator, that

       7      I think should fully be supported at the state

       8      level, and also reinforced through your local

       9      enforcement agencies; and that is participation with

      10      the federal government.

      11             And I'll give you two specific examples, with

      12      the FBI cyber and FBI terrorism investigations,

      13      because there is an overlap between the two, and

      14      that's how I started my briefing.

      15             We need to keep a high level of situational

      16      awareness with target and threat vectors in both

      17      areas.

      18             So, the cyber -- FBI Cyber Division, which

      19      I represent here today as the director of the

      20      NCIJTF, I also represent 22 other federal agencies,

      21      we have a fellowship program wherein we actively

      22      recruit and work with state and local

      23      law-enforcement officers.  In fact, I have several

      24      on my team right now.  We bring them in for

      25      six months of full-time training, and we train them







                                                                   73
       1      at the national level.  We clear them at the

       2      top-secret level, with certain other clearances, to

       3      have full access to all national-security scope and

       4      spectrum.

       5             And what we're doing there is what we've done

       6      for over 100 years in the FBI, in including state

       7      and local partners in the national fight against

       8      threats that are natural -- national and holistic.

       9             So I would heartedly recommend support of

      10      programs like that.

      11             It is -- it does require your state and local

      12      officers to be away from their departments, but that

      13      is time well-spent.

      14             Not only do we have them doing on-the-job

      15      training, but we also give them formal.  Over

      16      $80,000 in federal funds are spent to train those

      17      officers in cyber-intrusion and cyber-investigative

      18      techniques.  And that's designed with developing

      19      young leadership in those departments at both the

      20      state and local level, to learn how to not only

      21      understand the cyber threat, but to scale against

      22      and to lead their teams against it.

      23             We have very successful models, and I'll

      24      transition here to the terrorism task force.

      25             You have several joint terrorism task forces,







                                                                   74
       1      very successful, here in New York State.

       2             That's a repeatable model that we handle

       3      throughout the United States.  We model our cyber

       4      task force: you have a cyber task force right here

       5      in Albany, certainly a very robust one.  And, in

       6      New York City, multiple teams in New York City, for

       7      example.

       8             I would fully support -- or, I would

       9      encourage any legislation at the state and local

      10      level to support and encourage those officers to

      11      become trained at the national level, because all of

      12      these threats, the ones that are truly high-impact,

      13      the highest-level risks that we talk about in the

      14      cyber community, need to be mitigated and

      15      understood, first of all, from a nation state and

      16      international terrorism threat.

      17             Those officers come back, they work in the

      18      cyber task forces and the joint terrorism task

      19      forces here locally; they bring that knowledge.

      20             More importantly, they bring the developing

      21      leadership, and they recruit other officers to

      22      continue to scale into that.

      23             And we spend millions of dollars at the

      24      federal-government level to train those officers

      25      then on to the -- the -- really, the nuts and bolts







                                                                   75
       1      of cyber defense, cyber-security.

       2             And so I would recommend those programs to

       3      you strongly.

       4             I believe that you -- well, I know for a fact

       5      you have several officers that you could bring in to

       6      testify and talk to you about their experiences in

       7      New York State.  You've been tremendous partners in

       8      that, in all ways.

       9             And I would encourage you to proceed forward

      10      in those partnerships.

      11             SENATOR NOZZOLIO:  That's a great suggestion.

      12             Thank you very much.

      13             DONALD W. FREESE:  Yes, sir.

      14             SENATOR NOZZOLIO:  Appreciate it.

      15             SENATOR CROCI:  Thank you, Senator.

      16             Any further questions for this witness?

      17             Director Freese, I just want to thank you.

      18             You preempted all of my questions.

      19             Very thorough testimony, and your advice and

      20      your guidance and expertise in this area is very

      21      much appreciated.

      22             I want to compliment you on your role with

      23      the bureau now.  And, also, thank you for your

      24      military service, and your long and distinguished

      25      career with the bureau.







                                                                   76
       1             And, we look forward to being partners with

       2      our federal partners, from the state level, to

       3      ensure that we're doing everything we can not to be

       4      the weak link, and to be a strong link and partner

       5      with the government -- the federal government.

       6             So, thank you very much for your appearance

       7      here today.

       8             DONALD W. FREESE:  Thank you, Mr. Chairman.

       9             And on behalf of Director Comey and his

      10      staff, we thank you for your support, and, we're

      11      always here to serve the state and local at every

      12      level, and we're committed to doing that in our

      13      roles, and we intend to do that, moving forward.

      14             Please let us know how we can be of

      15      assistance in the future.

      16             Thank you, Mr. Chairman.

      17             SENATOR CROCI:  Thank you, sir.

      18             SENATOR NOZZOLIO:  Thank you, Director.

      19             DONALD W. FREESE:  Thank you.

      20             SENATOR CROCI:  Thank you, sir.

      21             Our next witness is going to be

      22      Dr. Peter Bloniarz, executive director of the

      23      Governor's Cyber Security Advisory Board.

      24             Good morning, Doctor.

      25             How are you?







                                                                   77
       1             DR. PETER BLONIARZ:  (Microphone turned off.)

       2             (Inaudible.)

       3             SENATOR CROCI:  If you would like to make any

       4      opening statements at this time, please feel free to

       5      do so.

       6             DR. PETER BLONIARZ:  I would like to thank

       7      the Senators, especially Senator Croci and

       8      Senator Nozzolio and --

       9             SENATOR CROCI:  Push the button.

      10             DR. PETER BLONIARZ:  (Microphone turned on.)

      11             I would like to thank the Senators,

      12      especially Senator Croci, Senator Nozzolio, and

      13      Senator Venditto, for the invitation to speak this

      14      morning.

      15             My name is Peter Bloniarz.  For the past year

      16      and half I have been the executive director and

      17      senior policy advisor to the New York State Cyber

      18      Security Advisory Board.

      19             Recently I also became acting chief

      20      information-security officer in the Office of

      21      Information Technology Services in the state.

      22             These two roles are complementary, in that

      23      I now have the ability to translate recommendations

      24      of the board into practice, and work more closely

      25      with state Chief Information Officer Maggie Miller







                                                                   78
       1      and her team to protect New York government

       2      infrastructure.

       3             In my career I spent more than 35 years as a

       4      faculty member and academic researcher at the

       5      University at Albany, State University of New York,

       6      where I was the founding dean of the College of

       7      Computing and Information.

       8             I have a Ph.D. in computer science and

       9      electrical engineering from the Massachusetts

      10      Institute of Technology.

      11             In May 2013, recognizing the challenges to

      12      the state, Governor Cuomo convened a Cyber Security

      13      Advisory Board to advise his administration on

      14      policies, programs, and developments in cyber

      15      security.

      16             The advisory board is co-chaired by

      17      Terry O'Leary, the Governor's deputy secretary for

      18      public safety; Ben Lawsky, the state superintendent

      19      of financial services; and Will Pelgrin, president

      20      and CEO of the Center for Internet Security, a

      21      New York-based not-for-profit that plays a key role

      22      in cyber security at the state and local level.

      23             The other four board members are key former

      24      architects of cyber-security programs in the federal

      25      government, each having served respective roles in







                                                                   79
       1      the White House, the Department of Homeland

       2      Security, and the FBI.

       3             In my role on the advisory board, I advise on

       4      how to protect not just state government's assets,

       5      but also the development of best cyber-security

       6      practices for the state as a whole.

       7             Our first task on the board was one that,

       8      Senator Croci, you mentioned in your opening

       9      remarks:  What's the State's role in cyber security?

      10             There's a lot of activity at the federal

      11      level that we've just heard about, at the

      12      private-sector level.

      13             How does the State add to what's going on at

      14      the federal and private levels, local government,

      15      without being duplicative in adding to the solution?

      16             We see four roles that the state government

      17      plays.

      18             First, to protect New York State government's

      19      information assets.

      20             Second, to help New York State's citizens and

      21      institutions, particularly our critical

      22      infrastructures and those that are economically

      23      important to us, to protect themselves.

      24             Third, is to enforce cyber-security laws, and

      25      to provide targeted intelligence wherever it's







                                                                   80
       1      needed in law enforcement and homeland security.

       2             And, fourth, to support the growth of

       3      New York's cyber-security workforce and

       4      cyber-security industry.

       5             Director Freese talked about the importance

       6      of that training and education, that workforce

       7      development, that's especially important.

       8             The State's efforts in cyber security

       9      emphasize several themes that you've heard earlier

      10      today:  Collaboration, cooperation, prioritizing our

      11      efforts, being flexible and adaptable,

      12      standardizing, and simplifying, and then, finally,

      13      making sure that we're prepared should a security

      14      incident occur and we have to deal with that.

      15             We are using best practices that have been

      16      adopted by successful organizations across the

      17      globe.

      18             In carrying out those four functions, those

      19      four roles, several executive-branch offices are

      20      responsible for carrying out that role.

      21             The first role, protecting the state

      22      government's information assets, is part of every

      23      state employee's job.

      24             Every state agency has sensitive and

      25      essential information that needs to be protected, so







                                                                   81
       1      cyber security falls under the purview of every

       2      state employee, every state agency.

       3             Their efforts are coordinated by the

       4      Office of Information Technology Services in the

       5      state.

       6             IT Services uses best practices and standards

       7      from around the country to carry out its

       8      responsibilities, including the cyber-security

       9      framework promulgated by the National Institute of

      10      Standards and Technology, that "NIST" framework that

      11      you heard in the first testimony.

      12             This is an emerging and useful standard for

      13      organizing our cyber-security protection for the

      14      nation's critical infrastructures.

      15             For the second role, helping New York State

      16      citizens and institutions protect themselves,

      17      several state agencies share responsibility.

      18             The New York State Division of Homeland

      19      Security and Emergency Services plays a key

      20      coordinating role in this process as part of their

      21      all-hazards approach to protecting the state.

      22             As one example, in their 2014 Homeland

      23      Security Strategy, one of the 10 goals for the

      24      division is enhancing New York State's

      25      cyber-security capacities, and they coordinate







                                                                   82
       1      activities of several agencies, including

       2      IT Services, in working to achieve that goal.

       3             We rely on DHSES's expertise and preparedness

       4      planning through their Office of Emergency

       5      Management and their Office of Counterterrorism to

       6      provide hazard mitigation in any threat that faces

       7      our state.

       8             They play a key role in our cyber-security

       9      resiliency, in addition to the traditional roles

      10      they've have always played in incident response.

      11             We look forward, as one example, to using

      12      their expertise as we're planning cyber exercise

      13      that will enhance our resiliency at the highest

      14      level of executive leadership.

      15             In addition to Homeland Security and

      16      Emergency Services, other agencies, including

      17      regulatory agencies, like the financial -- the

      18      Department of Financial Services and the

      19      Public Service Commission, play an important role,

      20      both, on their own, and in coordination with

      21      Homeland Security and Emergency Services' efforts.

      22             These agencies utilize intimate knowledge of

      23      their regulated industries to tailor state efforts

      24      to help secure critical sectors of New York's

      25      economy and industrial base.







                                                                   83
       1             For third role, law enforcement, the

       2      New York State Police leads New York's efforts, in

       3      concert with local and federal law enforcement,

       4      including the FBI and Secret Service.

       5             An important asset for both the state police

       6      and Homeland Security and Emergency Services is the

       7      New York State Intelligence Center, the state's

       8      fusion center, where federal, state, and local law

       9      enforcement and Homeland Security personnel work

      10      together on a number of fronts, including cyber

      11      security.

      12             The intelligence center is in East Greenbush,

      13      co-located in the same building as the Center for

      14      Internet Security, the not-for-profit cyber-security

      15      organization I mentioned earlier.

      16             The Center for Internet Security, or "CIS,"

      17      as it's called, plays an important role in the

      18      state's activities in cyber security.

      19             The federal Department of Homeland Security

      20      has a designated CIS, through its Multi-State

      21      Information Sharing and Analysis Center, or

      22      "MSISAC," is the key resource in cyber security for

      23      state, local, tribal, and territorial governments in

      24      the United States.

      25             CIS operates a 24-by-7 security operation







                                                                   84
       1      center and serves as the central resource for

       2      information sharing and incident response for

       3      New York, and the rest of the country.

       4             CIS is a key asset for the state on all four

       5      of our responsibilities.

       6             In addition to participating in the MSISAC,

       7      the Office of IT Services maintains an independent

       8      contract with CIS to monitor the networks of

       9      New York State and certain local governments in the

      10      state, proactively looking for activity that might

      11      indicate a compromise or a data breach.

      12             Finally, the workforce and

      13      economic-development roles are carried out by

      14      several agencies and partners.

      15             IT Services plays a lead role here.  They

      16      hold programs, ranging from those designed for

      17      elementary school students, to an academic

      18      conference, in conjunction with the annual state

      19      cyber-security conference that will be held later

      20      this summer in -- June 1st and 2nd and 3rd here in

      21      Albany.

      22             Empire State Development, the Department of

      23      Labor, and the advisory board will be holding a

      24      series of cyber-security roundtables later this year

      25      to engage the private sector in critical areas, such







                                                                   85
       1      as the cyber-security industry itself, health care,

       2      financial, energy, to dialogue about best practices.

       3             In pursuing these four roles in coordinated

       4      and collaborative fashion, New York has created a

       5      strong foundation for securing the state.

       6             The four agencies that bear primary

       7      responsibility, Division of Homeland Security,

       8      IT Services, and the state police, along with the

       9      not-for-profit Center for Internet Security, work

      10      hand-in-hand on a regular basis to protect our

      11      infrastructure, identify incidents when they occur,

      12      and recover quickly.

      13             The move to a consolidated data center is

      14      accelerating our efforts to protect state assets.

      15             This will allow us to simplify and

      16      standardize our approaches to cyber security.

      17             It will enable us to apply uniform criteria

      18      and methodologies for accessing our information

      19      systems, the kind of identity and access management

      20      that was talked about earlier.

      21             It will let us simplify the monitoring of

      22      external Internet connections.  It will let us track

      23      and, potentially, intercept intrusions as they are

      24      happening.

      25             Recognizing the significant step that







                                                                   86
       1      New York is taking in cyber security, when the

       2      National Governors Association held a summit on

       3      state cyber security earlier this year, they invited

       4      us to present New York's approach in the panel on

       5      cyber governance.

       6             This past Monday, the assistant secretaries

       7      for cyber security and intergovernmental affairs at

       8      the federal Department of Homeland Security came to

       9      NYSIC to learn firsthand how New York has organized

      10      firsthand, and how we can work better to share

      11      information and intelligence.

      12             Our unified and collaborative approach is one

      13      that can serve as a model for other states.

      14             All that said, our work to protect

      15      New York State is an ongoing mission.

      16             We face continued threats for those who seek

      17      to infiltrate our systems at home and abroad, and we

      18      will continually improve our efforts.

      19             We will continue to automate, to simplify,

      20      and improve our defenses.

      21             We'll continue to work with partners in the

      22      federal government and the private sector to carry

      23      out a multi-layered defense against our cyber

      24      adversaries.

      25             And, finally, we will continue to remind







                                                                   87
       1      people, both our employees and all our citizens,

       2      about the need for constant education on the issue

       3      of cyber security, because an aware and proactive

       4      public is a critical component in protecting our

       5      information and our infrastructures.

       6             Finally, we will prepare for events that

       7      hopefully will never happen, but for which we must

       8      continue to remain vigilant.

       9             I thank you, Senators, for your attention.

      10             I look forward to your questions and our

      11      conversation.

      12             SENATOR CROCI:  Thank you, Doctor.

      13      I appreciate your testimony here today.

      14             Just a couple of questions.

      15             First off, you serve as the chair of the

      16      advisory board.

      17             You -- thank you for clarifying who makes up

      18      the advisory board.

      19             Do you think that that advisory board has

      20      been important into what you've described as an

      21      integrated approach to our cyber-security posture?

      22             DR. PETER BLONIARZ:  I very much think so.

      23             I think one of the -- one of the things that

      24      sets New York apart from other states is that we

      25      have coordination directly from the top, through the







                                                                   88
       1      advisory board, to all the units that pay -- that

       2      are responsible for carrying out our mission.

       3             Just one correction:  I'm not the chair of

       4      the board.  I'm the executive director.

       5             The co-chairs are Terry O'Leary, Ben Lawsky.

       6      These are folks in the state who, you know, bear

       7      major responsibilities for some of our protective

       8      roles.

       9             We work very closely with the other deputy

      10      secretaries on the second floor.

      11             We work very closely with agency heads that

      12      are important to serving our mission.

      13             We have advice from the best of the folks who

      14      are on the board, as I said, helps shape federal

      15      policy, helps shape federal programs.

      16             These are people like, Richard Clark, the

      17      White House first cyber advisor.  Howard Schmidt,

      18      the second cyber advisor.  Sean Henry, who's with

      19      the -- he's helped set up the FBI's cyber programs

      20      that you just heard about today.  Phil Reitinger,

      21      who was both in the White House and DHS.

      22             And so I think that the -- the advice that

      23      we've been given, and the support from, both, on the

      24      executive chambers, as well as agency heads, has

      25      been extraordinary.







                                                                   89
       1             SENATOR CROCI:  Given the importance, it

       2      would seem logical that we codified in statute to

       3      make sure that is there for generations to come, if

       4      it's been, certainly, influential and important at

       5      the inception of what is a new field in this

       6      country.

       7             It sounds as though, I don't know if you

       8      would agree, should it be codified and made

       9      permanent?

      10             DR. PETER BLONIARZ:  Yeah, those are

      11      questions that really are above my pay grade.

      12             Sorry about that.

      13             But, you know, my job is to do what I can to

      14      help protect the state.  I give advice.

      15             I think that input from everybody is

      16      extremely important --

      17             SENATOR CROCI:  And to that point -- I'm

      18      sorry to interrupt.

      19             To that point, would it be prudent then to

      20      have additional representation, additional input,

      21      from industry, on that board?

      22             DR. PETER BLONIARZ:  In terms of industry, we

      23      have gotten that -- such input.

      24             The folks that are on the board are now all

      25      in private industry, so that they're -- you know,







                                                                   90
       1      the four members that I mentioned that came from the

       2      federal government, they are now all working in

       3      industry.

       4             But we've had --

       5             SENATOR CROCI:  In what sectors, for

       6      instance?

       7             DR. PETER BLONIARZ:  The -- Dick Clark is

       8      cyber-security industry.

       9             Phil Reitinger was the former director at

      10      Sony -- the cyber-security director at Sony.

      11             The people that we've -- yeah, the people on

      12      the board are primarily from the cyber-security

      13      field because they wanted to get expertise.

      14             But our interaction with folks is not just

      15      limited to, you know, the members of the board.

      16             I mentioned earlier, the roundtables that

      17      we'll be doing around the state.

      18             The first one is scheduled for June 1st here

      19      in Albany, with representatives from the

      20      cyber-security industry.

      21             The other roundtables are targeting -- wish

      22      to get input directly from key sectors of the

      23      state's economy.

      24             So as I mentioned, we've been working with

      25      the Department of Health to schedule one for the







                                                                   91
       1      health sector.  We may run two of those.

       2             Health is -- you know, with the Anthem

       3      breach, even though that's not the health industry,

       4      it's more the insurance industry, but the -- you

       5      know, that sector is an increasingly important

       6      target for attacks.

       7             So, these roundtables are designed to get

       8      exactly the kind of input and conversation that

       9      you're describing from industry sectors who are

      10      trying to protect their networks, and, where are

      11      their challenges, the objective of these.

      12             We held -- just as an example, we held one

      13      with the energy sector back on April 2nd.  Public

      14      Service Commissioner, the Chair, Audrey Zibelman,

      15      Homeland Security Commissioner Melville, and myself,

      16      held a cyber-security summit with folks from the

      17      industry -- the electrical sector, and guest

      18      sectors, mostly private sector.  One or two of the

      19      utilities are publicly-owned, but most of them are

      20      private sector.

      21             And the question was, What should the State

      22      be doing to help you protect your systems, to help

      23      you do your job better, because we're all in this

      24      together?

      25             It's --







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       1             SENATOR CROCI:  But you don't believe it's

       2      necessary to have those key sectors represented at

       3      the advisory board level?

       4             DR. PETER BLONIARZ:  As members of the board?

       5             I think we're getting the input that we need

       6      from the private sector at this point.

       7             Part of my job as executive director is to

       8      make sure that, you know, we do get the input from

       9      the folks that we need.

      10             So, you know, the membership is the

      11      Governor's choice, so....

      12             SENATOR CROCI:  Understood.

      13             The other question I had is, in

      14      Director Freese's testimony, he mentioned the -- the

      15      hardware vulnerabilities.

      16             So, we know about the software

      17      vulnerabilities, and the application

      18      vulnerabilities, but, he mentioned the hardware

      19      vulnerabilities; our servers, for instance.

      20             Are we convinced at the state level that

      21      we're doing everything we can, from a

      22      continuity-of-government perspective, to ensure that

      23      not only those servers are protected in the most

      24      secure facilities possible, but also that -- our

      25      critical information systems and our intelligence







                                                                   93
       1      apparatus are being protected from a

       2      continuity-of-government perspective?

       3             DR. PETER BLONIARZ:  Yes, I think that's

       4      someplace that, again, where -- where New York is --

       5      has been very -- I think we have a huge advantage,

       6      in that we're moving to consolidate data centers

       7      across the state.  You know, moving from

       8      65 agencies, all of which had their own facility, to

       9      one facility that -- where we can apply uniform

      10      hardware implementations, where we can apply uniform

      11      policies.

      12             I think that's one of the strongest steps

      13      that we've taken towards security, even though it

      14      happened before my time in the Governor's Office.

      15             I think that, you know, in terms of some of

      16      the issues that were talked about, the coordination

      17      of -- or -- and control of monitoring of who gets

      18      access to the networks, how do -- what kind of

      19      traffic is going across the network?

      20             What kind of traffic is going out of the

      21      network?

      22             Is -- are there unusual patterns that we

      23      should investigate?

      24             I think that we're in exceptional shape to do

      25      that because we're bringing all of that together.







                                                                   94
       1             So I think -- with regards to the hardware,

       2      I think that we have the strategy and plan to really

       3      provide the kinds of security that New York

       4      deserves, yes.

       5             SENATOR CROCI:  And as far as any -- what

       6      regulatory actions, or, in what way have the

       7      departments and agencies within the state brought to

       8      bear regulatory powers in order to better posture

       9      us?

      10             DR. PETER BLONIARZ:  That was something that,

      11      again, the board encouraged us to -- encouraged the

      12      State to use all of its powers to make us more safe.

      13             I'm sure you're familiar with the work that

      14      the Department of Financial Services has done in the

      15      financial field, doing -- you know, examining what

      16      the status is in the banks that we regulate, and the

      17      insurance companies.

      18             How are they paying attention to their risks?

      19             What are they doing for identity management?

      20             How are they dealing with the fact that, you

      21      know, oftentimes, stolen credentials are the way

      22      that people wreak havoc and get information in the

      23      systems.

      24             Looking at, you know, what does your supply

      25      chain look like?







                                                                   95
       1             How are -- are the companies that you depend

       2      on, are they having the same security practices as

       3      you have, because that's an important aspect of your

       4      business?

       5             SENATOR CROCI:  Has that regulatory been

       6      brought to bear?  Have we brought to bear that

       7      regulatory action?

       8             DR. PETER BLONIARZ:  I'm not -- I know

       9      regulations have been proposed.  I'm not sure today,

      10      as we speak, what status that is.

      11             I know that Financial Services, again, like,

      12      you know, any regulatory organization, proposed

      13      regulation, get input from the community about them,

      14      and then finalize those regulations.

      15             Where we are today, I'm not -- you know,

      16      where it is in the -- in the -- I'm not perfectly

      17      familiar, but I would be happy to get you that

      18      information, if you'd like.

      19             SENATOR CROCI:  Yes, please.

      20             DR. PETER BLONIARZ:  But what I do know is

      21      that, you know, from the superintendent on down,

      22      they take cyber security very seriously.

      23             They see that their role is to help protect

      24      New York State's economic institutions, to help

      25      protect its citizens, and they take that role very







                                                                   96
       1      seriously.

       2             So -- but I'll get you that information of

       3      where that -- the regulations stand right now.  I'd

       4      be happy to do that.

       5             SENATOR CROCI:  I would very much appreciate

       6      it.

       7             And my final question:  You are recently the

       8      director at ITS; correct?

       9             DR. PETER BLONIARZ:  I'm recently appointed

      10      as acting chief information-security officer.

      11             SENATOR CROCI:  And when did that occur?

      12             DR. PETER BLONIARZ:  It was about 2 1/2 weeks

      13      ago.

      14             SENATOR CROCI:  Okay.  Are you -- and maybe

      15      this will require more time, but, are you convinced

      16      that the separation of the cyber role from the DHSCS

      17      structure is appropriate?

      18             DR. PETER BLONIARZ:  How you structure things

      19      is, I think, a small part of how -- of our

      20      effectiveness.

      21             I think that what's most important is how

      22      teams work together to mitigate our risks, to

      23      strengthen up our weak areas.

      24             I talked earlier about the -- you know, the

      25      State has four different roles, and I think they're







                                                                   97
       1      distinct roles.

       2             IT Services has a responsibility -- a direct

       3      responsibility, Megan Miller and her team, have

       4      responsibility for making sure that the whole state,

       5      and I emphasize that it's not just her job and her

       6      technology people to protect the state, but state

       7      agencies play an important role.

       8             You heard earlier testimony about how you

       9      have to identify your most critical assets.

      10             That's an agency job.  Every agency has to do

      11      that.

      12             You have to apply the appropriate controls

      13      because we can't afford to protect everything, and

      14      we shouldn't try to protect everything.

      15             We have to -- to the same degree, we have to

      16      protect appropriately.

      17             So I think that IT Services has a major

      18      responsibility in coordinating all those efforts at

      19      the state level.

      20             I think the Division of Homeland Security and

      21      Emergency Services has an equally important role in

      22      protecting the state as a whole, and help -- and,

      23      again, most of the state is private-sector entities.

      24             There are a lot of local governments.

      25      There's more than 3,000 local governments that need







                                                                   98
       1      assistance.

       2             But there's 2 million or so institutions in

       3      the state of New York, almost 20 million people.

       4             That squarely is the Department of Homeland

       5      Security and Emergency Services' role that they

       6      still carry on.

       7             So that -- and, you know, in working with

       8      them they recognize that role.  They have the

       9      targets in the homeland-security plan.  And, they

      10      don't do all of the activities in there.  Some of

      11      them are being done by other agencies, other

      12      activities, but -- but they coordinate all that

      13      activity and make sure that it gets done.

      14             And I'm very confident that that sort of dual

      15      responsibility is working.

      16             SENATOR CROCI:  Senator Nozzolio.

      17             SENATOR NOZZOLIO:  Thank you, Mr. Chairman.

      18             Thank you, Doctor.

      19             DR. PETER BLONIARZ:  Thank you.

      20             SENATOR NOZZOLIO:  Thank you, Doctor, for

      21      your information and help.

      22             Someone with as a distinguished a career as

      23      you have had, I certainly, any governor, or head of

      24      Homeland Security, or head of the Division of Public

      25      Protection, anyone in state-government role, would







                                                                   99
       1      benefit from your expertise, and your technical

       2      background.

       3             I share, though, Senator Croci's concern that

       4      we have a structure to advise, but not necessarily a

       5      structure to execute, particularly in terms of an

       6      emergency response that's necessary.

       7             And, this is not to criticize the individuals

       8      who are part of this network, or to criticize the

       9      Governor who put together individuals that are

      10      important to the process.

      11             We just heard from the FBI chief in this

      12      area, how important it is for coordination of all

      13      law-enforcement function; and that's not a job for

      14      you.  It's not a job for our technical IT folks.

      15      It's not even a job for agency heads that are

      16      supposed to be entrusted with protecting data.

      17             I know this is not -- as you say, it is a

      18      question above your pay grade, but, listening to you

      19      and having the benefit of your testimony, it's

      20      apparent that this advisory board is playing a very

      21      important role, and could play an important role in

      22      the future.

      23             However, I believe Senator Croci's approach

      24      on structuring this team with important lines of

      25      communication and reporting, that with important







                                                                   100
       1      budgetary aspects, I listened to every second of the

       2      10-hour Public-Protection Budget Subcommittee this

       3      year, and I was head of the Public-Protection Budget

       4      Subcommittee process for the Senate, and this issue

       5      was barely addressed.

       6             And it's a question, I think, that cries out

       7      for accountability.

       8             And, again, not that -- you're here; you're

       9      helping us in terms of framing this question.

      10             But as we're trying to focus on the

      11      appropriate role, it -- from a management

      12      perspective, this issue cries out for a structured,

      13      reportable budgetary-process perspective.

      14             So just by outlining what you've established,

      15      help us, I think, better frame the necessity for

      16      this.

      17             Again, I -- if for nothing else, to execute

      18      some of the great suggestions that are here, and to

      19      ensure that those department heads put them forward.

      20             There's a centralized, I don't want to call

      21      it a database, but a Centralized Intelligence Center

      22      that's located in East Greenbush.

      23             Are there other centralized intelligent

      24      processes throughout the state, or is that the

      25      central, or the only, the singular, point for the







                                                                   101
       1      state of New York?

       2             DR. PETER BLONIARZ:  So is your question, are

       3      there other intelligence centers in the state of

       4      New York?

       5             SENATOR NOZZOLIO:  Yes, in terms of the role.

       6             Is the -- this in East Greenbush -- is that

       7      NYSIC in East Greenbush, is there any similar

       8      replication of that, or is this the sole for the

       9      state?

      10             DR. PETER BLONIARZ:  That -- that is the

      11      state's designated fusion center, so that is

      12      where -- and that has a cyber responsibility.

      13      They're in the process of adding a team of five

      14      cyber analysts into the intelligence center.

      15      I mentioned it's co-located with the Center for

      16      Internet Security, which is the, you know, national

      17      resource for state and local government.  They

      18      maintain a -- you know, a significant team of

      19      analysts there as well, and are getting information

      20      directly from Department of Homeland Security and

      21      other federal agencies along the way.

      22             So, I think that -- so, are there other

      23      formal intelligence-sharing mechanisms in the state

      24      of New York?

      25             There are -- again, we -- you know, we are a







                                                                   102
       1      piece of the solution.

       2             A lot of the federal information flows to the

       3      private sector through what are called "Information

       4      Sharing and Analysis Centers," like the Multi-State

       5      ISAC over in East Greenbush.

       6             There's one the energy every sector.  There's

       7      one for the education sector.  There's one for

       8      transportation sector.

       9             Every sector has such information-sharing

      10      units, so that, for example, financial services,

      11      last year, as part of their reviews, what their

      12      study found was that a lot of the large companies, a

      13      lot of the large banks, a lot of the large insurance

      14      companies, are getting the information that they

      15      need to protect themselves.

      16             But that the smaller banks, and the smaller

      17      institutions, sometimes are, you know, not getting

      18      the same level of information.

      19             And part of that is because they're not

      20      participating in the networks that the feds and the

      21      State have set up to share that information.

      22             And so they encouraged -- in a formal letter

      23      from the superintendent, encouraged every financial

      24      institution to join the financial-sector information

      25      sharing and analysis center, so that -- and, again,







                                                                   103
       1      that's a private-sector organization.  That's not

       2      one that the State participates directly in, but

       3      they get their information from the same place we

       4      do, which is, you know, the federal Department of

       5      Homeland Security.

       6             So, this whole issue of intelligence sharing

       7      and information sharing is a delicate one because,

       8      you know, a lot of times -- I mean, this was part of

       9      the discussion on -- in the Hill on the federal

      10      level, is we want more information, we want more

      11      sharing of information, but we also want to protect

      12      individuals and, you know, company secrets in the

      13      process; so, figuring out what that right balance

      14      is.

      15             So to answer your question, there are other

      16      mechanisms, but the -- NYSIC the primary state

      17      government official one through which those --

      18      information is communicated.

      19             SENATOR NOZZOLIO:  Thank you, Doctor.

      20             When you participated in the Governors

      21      Association forum, did -- was there any discussion

      22      of what other states are doing that sort of

      23      impressed you to want to implement in New York?

      24             DR. PETER BLONIARZ:  I think that, you know,

      25      we're taking some of those steps already.  You know,







                                                                   104
       1      the board -- the advisory board has been around the

       2      block.  Some of them are on other state commissions

       3      like ours.

       4             Some of the things that we are doing are ones

       5      that we admire.

       6             I think this expansion of the intelligence

       7      center's role is one that, frankly,

       8      Northern California, their fusion center is a very

       9      big cyber presence and contributes significantly.

      10             So, that's one model that we had already

      11      started before we -- you know, before I personally

      12      saw what was going on out there, but that's

      13      something that we model.

      14             Some of the things that we're looking at now,

      15      and this gets to your question earlier,

      16      Senator Croci, about, sort of, whose responsibility

      17      is things, I think the Division of Homeland Security

      18      recognizes they have a significant responsibility to

      19      local governments, and how do we provide resources

      20      to them?

      21             And, again, some of the states are taking

      22      similar -- some of those states are taking similar

      23      initiatives.

      24             Oftentimes -- you know, Senator, you

      25      mentioned the ISIS threat in your opening remarks.







                                                                   105
       1             When that threat came out we got calls from

       2      local government about, What is this?  Should we

       3      shut down our networks?  Is this something we need

       4      to take care of?

       5             We worked with the Center for Internet

       6      Security, we worked with the folks at the

       7      New York State Intelligence Center; got information

       8      about, Is this real?  What should we be doing?  And

       9      then communicated that to local governments.

      10             I think that that's the kind of role that

      11      I see state government especially playing, is making

      12      sure that those who need the information get the

      13      information.

      14             We don't want to give it twice to somebody

      15      large that already gets the information directly

      16      from the federal government, but we want to make

      17      sure that everybody has the information that they

      18      need to protect their information.

      19             And we see that as an important role in what

      20      we're doing.

      21             SENATOR NOZZOLIO:  Thank you very much,

      22      Doctor.

      23             Thank you, Mr. Chairman.

      24             SENATOR CROCI:  Thank you, Senator.

      25             Doctor, just one final question.







                                                                   106
       1             DR. PETER BLONIARZ:  Sure.

       2             SENATOR CROCI:  So much of the technical

       3      expertise to deal with some of these challenges

       4      doesn't reside within government.  We just can't do

       5      it all, and I think we recognize that.  Certainly,

       6      at the federal level they do.

       7             How do we determine what goods, services,

       8      skills, hardware, are required at the state level?

       9             How is that determined?  How is that vetted?

      10             DR. PETER BLONIARZ:  Sure.  The first thing

      11      is to start with your -- you know, how do you

      12      approach what you're doing?  And that's to do a

      13      risk-based decision-making.

      14             I mean, we could buy lots of stuff that will

      15      help with problems, but if they're not problems that

      16      we have or we see a lot of, there's no point in

      17      solving that problem.

      18             So you have to start with understanding

      19      where --

      20             SENATOR CROCI:  Where physically does that

      21      start?  What department? branch? agency? office?

      22             How does that begin?

      23             DR. PETER BLONIARZ:  Well --

      24             SENATOR CROCI:  I know how it's done in the

      25      military.  You find something that you need to







                                                                   107
       1      combat a threat, you bring your technical experts

       2      together.

       3             Who are those experts?  How does the process

       4      begin and end?

       5             DR. PETER BLONIARZ:  Right, again, two

       6      aspects.

       7             If we're talking about protecting

       8      state-government-information aspects, that's in the

       9      Office of IT Services.

      10             SENATOR CROCI:  Okay.

      11             DR. PETER BLONIARZ:  If we're talking about

      12      protecting the state as a whole, then that's the

      13      Division of Homeland Security and Emergency

      14      Services.

      15             SENATOR CROCI:  Okay.

      16             DR. PETER BLONIARZ:  So -- so, you know,

      17      two interrelated but separate tasks, because they

      18      have separate missions.

      19             So -- yeah, so in deciding --

      20             SENATOR CROCI:  So the need starts there.

      21             DR. PETER BLONIARZ:  -- in deciding --

      22             SENATOR CROCI:  And then how do we go out and

      23      obtain those goods and services, or technical

      24      expertise?

      25             DR. PETER BLONIARZ:  So let me talk about the







                                                                   108
       1      two of them separately.

       2             With regards to state-government

       3      infrastructure, where are we challenged?

       4             You know, analyze the data-breach reports

       5      that we that get.  Analyze the incidents that we've

       6      got.  Analyze -- what what's going on elsewhere.

       7             Some of the important things that we need to

       8      pay attention to are perimeter defense; making sure

       9      that we monitor our networks to see what's going on

      10      there.

      11             You heard earlier how, you know, this --

      12      we're moving to a world where there's no perimeter.

      13      Everything is in the cloud.

      14             We need to protect our information in the

      15      cloud, and we need to monitor what's going on,

      16      because -- for anomalous patterns, to make sure

      17      that, you know, information is not getting moved

      18      from here to there where it shouldn't be getting

      19      moved from here to there.

      20             So -- and that responsibility is in --

      21      clearly, in IT Services, as they're designing the

      22      new network and designing the new server system, all

      23      that that's going on there.

      24             So they have responsibility for initiating,

      25      deciding, and then executing and implementing that







                                                                   109
       1      plan.

       2             SENATOR CROCI:  So, initiating and -- so

       3      what's the process number two?

       4             I understand where the need originates, and

       5      requirements.

       6             Now, how do you meet the requirements in the

       7      procedural and contractual in the sense for goods

       8      and services and people?

       9             DR. PETER BLONIARZ:  It's a combination of

      10      technical requirements, and then translating that

      11      into the contractual requirements that the CIO's

      12      office implements.

      13             I mentioned that --

      14             SENATOR CROCI:  I'm sorry, which office?

      15             DR. PETER BLONIARZ:  The CIO (the Office of

      16      IT Services).

      17             SENATOR CROCI:  Okay.

      18             DR. PETER BLONIARZ:  Megan Miller's office.

      19             So she has a technical team that's, you know,

      20      architecting the new data center that's taking all

      21      the existing data centers and putting them into one

      22      place, and then migrating to the new system that's

      23      there.

      24             As they're procuring components of that, the

      25      technical components for that, security is built in







                                                                   110
       1      on the ground floor.

       2             We have a team that focuses on the secure --

       3      I forget the name of it, but the secure-architecture

       4      group that works with the technical people to make

       5      sure that those requirements are built in from the

       6      beginning, so that we're building an infrastructure

       7      that's capable of doing what we need.

       8             SENATOR CROCI:  But they're doing this

       9      without the guidance and expertise of the advisory

      10      board?

      11             DR. PETER BLONIARZ:  Well, the advisory board

      12      is -- operates at a, sort of, 40,000-foot level.

      13             We're recommending where the State should put

      14      its emphases, one of which is to make sure that the

      15      task that you're describing is being done by the

      16      implementation teams.

      17             You know, we don't use the advisory board as

      18      a sort of unpaid consultant to come in and audit

      19      what we're doing at the purchasing level; but,

      20      instead, use them to set direction and emphases of

      21      where that should be, and then it's up to the

      22      Office of IT services to execute that.  And Maggie

      23      has a good team to do that.

      24             SENATOR CROCI:  So there's collaboration --

      25             DR. PETER BLONIARZ:  That's right.







                                                                   111
       1      Absolutely.

       2             SENATOR CROCI:  -- sort of recognizing the

       3      expertise on the board?

       4             DR. PETER BLONIARZ:  Yeah.

       5             SENATOR CROCI:  Very good.

       6             DR. PETER BLONIARZ:  And I have -- you know,

       7      as advisory board member, even before taking this

       8      position, there was an ongoing, you know,

       9      conversation about, What are we doing in the new

      10      data center?  How are we building this in?

      11             My job is to, you know, be the middle person

      12      between the advisory board and the people who are

      13      actually executing in this state.

      14             SENATOR CROCI:  Doctor, thank you so much for

      15      your testimony today.

      16             We definitely appreciate your expertise, and

      17      we look forward to working together as we go

      18      forward, to ensure that we're in the best position

      19      we can be in, and, certainly, the proof is in the

      20      pudding.

      21             DR. PETER BLONIARZ:  Right.

      22             SENATOR CROCI:  So we'll see.

      23             Thank you so much.

      24             SENATOR NOZZOLIO:  Thank you.

      25             DR. PETER BLONIARZ:  Senator, I appreciate







                                                                   112
       1      your interest, both of you, and this is an important

       2      topic that we all have to work together on.

       3             So, I thank you for your interest.

       4             Look forward to working with you in the

       5      future.

       6             SENATOR CROCI:  Thank you.

       7             Our final witness today will be

       8      Mr. Rich Dewey, the executive vice president of the

       9      New York Independent System Operator (the New York

      10      ISO).

      11             We'd love to have you come down and take the

      12      chair.

      13             Mr. Dewey, thank you so much for joining us

      14      today, and, I'd ask if you'd like to make any

      15      opening comments.

      16             We do have your testimony, so if you want to

      17      highlight certain sections in deference to time,

      18      that would be fine.

      19             The floor is yours, sir.

      20             RICHARD DEWEY:  Sure.

      21             Thank you.

      22             You have my testimony.

      23             I'm just going to hit some highlights along

      24      the way, and then we can submit to questions.

      25             Senator Croci, Senator Nozzolio, thank you







                                                                   113
       1      for having me here today.

       2             I'm happy to present some thoughts, and

       3      answer any questions that you may have.

       4             For everyone else in the room, my name is

       5      Rich Dewey.  I'm the executive vice president of the

       6      New York Independent System Operator.

       7             The New York ISO is a non-profit independent

       8      corporation that performs three key functions to

       9      electricity consumers within New York State.

      10             We manage the reliability of the electric

      11      grid.  We do so under -- and in compliance with a

      12      myriad of standards at the local and national at the

      13      level.

      14             We administer the wholesale energy markets,

      15      and strive to come up with the most efficient

      16      dispatch of generation to serve the load and the

      17      consumers of New York State.

      18             And we also are responsible for planning the

      19      state's energy future for reliability and for

      20      demand.  And as part of that role, we are non-voting

      21      members of the New York State Energy Planning Board.

      22             As an independent entity and resource, we

      23      provide, and strive to provide, authoritative

      24      information-resource analysis for market

      25      participants, regulators, and policymakers like







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       1      yourself.

       2             We take pride in our independent role, and we

       3      strive to be the honest brokers of information of

       4      all matters related to the power grid and to the

       5      energy industry.

       6             As the executive vice president, I've got

       7      responsibility for those three functions within the

       8      New York ISO, overseeing the operations, the markets

       9      group, the planning organization, as well as

      10      information technology.

      11             I've been with the New York ISO since 2000.

      12      I just celebrated 15-years anniversary.

      13             I got a bachelor of science in electrical

      14      and computer engineering from Clarkson University,

      15      and a master of science in engineering from

      16      Syracuse University.

      17             The New York State electricity consumers have

      18      enjoyed benefits of 15 years of competitive markets.

      19             We have the most stringent set of reliability

      20      standards that we operate the grid to in the

      21      country.

      22             We feel that we operate the most efficiency

      23      energy markets for the benefits of consumers.

      24             And some of the efficiency improvements that

      25      we've introduced through 15 years of competition







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       1      into the system have yielded significant benefits

       2      and savings and prices and in energy costs to

       3      consumers, as well as significant reductions in

       4      emissions and environmental improvements to the air

       5      quality within New York State.

       6             As part of those reliability functions, we

       7      take very, very seriously the role, and pay

       8      attention to the risk of cyber-security threats to

       9      our industry.

      10             The entire electric industry has been working

      11      very, very closely and diligently for quite some

      12      time; since 2006, really.  And as such, we feel that

      13      we've got a pretty mature set of standards and

      14      reliability roles that we comply with relative to

      15      other critical infrastructure in the country.

      16             Operating through the North American Electric

      17      Reliability Corporation, which is the enforcement

      18      arm of the federal Energy Regulatory Commission, we

      19      have developed and enforced sets of

      20      critical-infrastructure protections standards, or

      21      "CIP standards," way back since 2006.

      22             We operate and continue to evolve these

      23      standards.  We subscribe to the notion of continuous

      24      improvement.

      25             We are getting set as an industry to







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       1      implement Version 5 of those standards since the

       2      inception of the process.

       3             And we submit regularly to audits, where all

       4      responsible entities need to demonstrate compliance

       5      with those standards.  And those are some fairly

       6      rigorous audits that take place on a regular basis.

       7             The CIP standards employ a lot of the

       8      industry-leading practices that you've heard

       9      mentioned today -- looking at access control, asset

      10      identification, continuous monitoring -- really,

      11      defense in depth, where we look for layers of

      12      protection to protect the system so we're not

      13      reliant on any one technology or any one defense

      14      mechanism to protect the industry as a whole.

      15             The New York ISO is regularly recognized as

      16      an industry leader.

      17             We participated in the development of those

      18      standards at the national level through NERC, and

      19      we've got a very strong track record of compliance

      20      and success against the audits against which we're

      21      measured.

      22             Beyond these mandatory standards, the

      23      electric industry has also established a strong

      24      system of information sharing, both formally and

      25      informally.







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       1             Some of the other -- some of the other

       2      speakers have talked about these mechanisms for

       3      sharing information, and the importance of it within

       4      the industry itself.

       5             You look at cyber threats, and the reality

       6      is, they're continuously evolving.  On a daily basis

       7      we've got new threats.

       8             And the best security schemes employ active

       9      information sharing so entities can respond to this

      10      changing threat landscape as quickly as possible.

      11             It's not only the frequency of information

      12      that's important, but it's the quality of that

      13      information as well, so that entities can be made

      14      aware of the evolving threat landscape and then

      15      change their defenses to react and respond to that.

      16             On the formal basis, the New York ISO

      17      participates actively with the Department of

      18      Homeland Security, the FBI, the Department of

      19      Energy, and the North American Electric Reliability

      20      Corporation, or "NERC," to share information about

      21      these events.

      22             We also have established, and we've been

      23      leaders in the industry to establish, more effective

      24      informal information sharing between like entities.

      25             For example, the ISO RTO Council, which is







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       1      made up of the nine entities in North America that

       2      run competitive markets within the industry, has

       3      established a security working group that meets at

       4      least monthly, and frequently -- more frequently

       5      during phone conversations, to share the most

       6      current information about threats.

       7             The New York ISO has recently worked

       8      collaboratively within New York State, for example,

       9      to establish a similar informal information

      10      sharing between the electric utilities within

      11      New York State.

      12             And you heard from Dr. Bloniarz.  We actually

      13      have involved him in some of our conversations as

      14      well, to make sure that state government and state

      15      agencies have access to that very same information

      16      sharing.

      17             We feel that these informal mechanisms for

      18      sharing information are an outstanding precursor to

      19      some of the more formal processes that evolve, and

      20      allow us to really, not only share information about

      21      threats, but information about best practices, and

      22      help each other, just as an industry, establish

      23      better defenses.

      24             In addition to having good information

      25      sharing, it's also vital and important to establish







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       1      the right kind of recovery plans and resiliency

       2      plans for when there is an event.

       3             And you heard a lot about some of the

       4      high-profile public events that some companies have

       5      encountered.

       6             Every organization and entity needs to go

       7      into the process with the assumption that, one day,

       8      they're going to have a problem, they're going to

       9      have a breach of some sort.  And then it's a matter

      10      of having the right kind of recovery plans and

      11      resiliency strategy to recover as quickly as

      12      possible, and to mitigate that damage and restore

      13      service to your customers.

      14             The New York ISO has been active at the

      15      formal national level with developing these plans.

      16             In October of last year we actually took a

      17      leadership role to conduct a New York State cyber

      18      exercise, where we invited all of the electric

      19      utilities within New York State, also the Department

      20      of Energy, the federal Department of Homeland

      21      Security, New York State Department of Homeland

      22      Security, and we actually conducted a two-day drill

      23      at our offices over in East Greenbush, New York,

      24      where we simulated an event, a combination physical

      25      and cyber-security event, to test each of the







                                                                   120
       1      entities on the completeness and accuracy of their

       2      recovery plans, and also to test those inter-agency,

       3      inter-organization, communication paths that would

       4      be so important and vital during a critical event.

       5             The results of that exercise were

       6      encouraging, in terms of the readiness of the

       7      electric industry to respond to these types of

       8      events, as well as the spirit of collaboration that

       9      takes place between agencies, both public and

      10      private organizations, in sharing that information.

      11             And we were very happy to share that

      12      information with New York State agencies as well.

      13             In support of our mission to provide the most

      14      reliable service, New York ISO looks forward to

      15      supporting the Committees' efforts to strengthen

      16      cyber-security posture of the state and of the

      17      industry as a whole.

      18             I want to thank you for the opportunity to

      19      present these initial comments, and I'd be pleased

      20      to answer any questions you may have about the

      21      statements or testimony that I submitted.

      22             SENATOR CROCI:  Thank you Mr. Dewey.

      23             Senator Nozzolio.

      24             SENATOR NOZZOLIO:  Thank you, Mr. Chairman.

      25             Vice President Dewey, thank you for your







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       1      input.

       2             How did that drill go?

       3             It was -- it sounds like it was quite a fire

       4      drill, if you will.

       5             RICHARD DEWEY:  It was.

       6             SENATOR NOZZOLIO:  What -- how many did you

       7      have -- how many participants?

       8             And, was there anything you discovered that

       9      needs work?

      10             RICHARD DEWEY:  Yeah, that's a great

      11      question.

      12             We had 120 participants: 15 electric and gas

      13      utilities across New York State, almost every

      14      New York State agency, that has a stake or a role or

      15      is involved in the protection of cyber-security

      16      assets.

      17             The way the drill was conducted is, we

      18      provided a simulation, a timeline of imaginary or

      19      simulated events, of increasing catastrophic impact.

      20             It involved, both, cyber-security attacks, it

      21      involved a simulated or a pretend supply-chain

      22      problem, and then we followed that up with a series

      23      of staged and simulated physical attacks.

      24             Each of the entities that was involved in the

      25      drill was asked to describe what processes they







                                                                   122
       1      would follow within their own operation.

       2             What was their plan for recovery?

       3             How would they notify their customers?

       4             Who would they contact?

       5             At what various points would they establish

       6      communication with the various government agencies,

       7      law enforcement, et cetera?

       8             And then we stepped the entire process

       9      through for a one-day period, to explore if there

      10      was any problems, if there was any issues, or, was

      11      there somebody that didn't know what to do?

      12             The following day we recreated the same

      13      exercise with the CEOs of each of those

      14      organizations.

      15             So, at the top level of management, we wanted

      16      to make sure that everybody understood what the

      17      strength and weaknesses of each of their plans was,

      18      and to demonstrate that we knew how to work together

      19      as an industry to be able to address a catastrophic

      20      attack like we had simulated.

      21             We were very encouraged that every entity had

      22      very, very robust plans within their organizations.

      23             Every one of the executives that took part in

      24      the exercise had deep knowledge and very specific

      25      informed information about what each of their







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       1      organizations would need to do in the event of a

       2      crisis of that nature.

       3             And it really gave us a lot of encouragement

       4      that the industry was well-positioned and

       5      well-postured to be able to deal with an exercise.

       6             SENATOR NOZZOLIO:  Was this the first time

       7      you ever engaged in that type of exercise at that

       8      level, that scale?

       9             RICHARD DEWEY:  The North American Electric

      10      Reliability Corporation, or "NERC," holds a national

      11      exercise of similar design every two years.

      12             This is the first time that we really focused

      13      it on just the entities within New York State, and

      14      to try to focus on those relationships and those

      15      communication paths within the state itself.

      16             It was a very good event to reinforce that

      17      the plans we had in place were solid.

      18             Some of the areas that we looked to improve,

      19      or recognized is the need to maybe have SOME

      20      improvements, IS in the area of communication

      21      command and control during the crisis itself; that

      22      clear realization over who is in charge at what

      23      points in time.

      24             So when you go through an event like this,

      25      you start out, you think it's very localized.  Then







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       1      you suddenly realize, "It's not just me.  It's

       2      everybody in the state."  And there's an escalation

       3      point where you involve various levels of law

       4      enforcement.

       5             And, ultimately, when you realize that it's a

       6      large-scale event, somebody much higher in state

       7      government, probably from the Governor's Office,

       8      then needs to get involved, and, then, which

       9      agencies are in charge of which aspect of that.

      10             And there was different timing

      11      considerations.

      12             And, it helped us fine-tune some of our own

      13      procedures, quite honestly.

      14             SENATOR NOZZOLIO:  Did you establish a series

      15      of protocols as a result that are ingrained, or is

      16      it still a work in progress?

      17             RICHARD DEWEY:  We did establish an

      18      after-action report that summarizes the findings and

      19      some of the next steps.

      20             Dr. Bloniarz talked about the April session

      21      that was held at the New York State Department of

      22      Pubic Service.  We used our report from the exercise

      23      in October to start the conversation at that.

      24             So, even from the time we did the drill in

      25      October, until the Public Service Commission had







                                                                   125
       1      their event in April, we could see progress made,

       2      procedures that were tightened up.

       3             And I think that there's a pretty good path

       4      going forward now if we ever --

       5             SENATOR NOZZOLIO:  Do you plan to continue

       6      these types of exercises on an annual, semiannual,

       7      basis?

       8             RICHARD DEWEY:  We do, we do.

       9             It's vitally important not only to continue

      10      to test and validate your plans as new people come

      11      into the organizations, but as new threats become

      12      available and visible on the landscape, you need to

      13      be able to have those kind of tests on your

      14      processes and procedures.

      15             At this point, our plan is that we're going

      16      to all participate in the NERC national event which

      17      will take place in November of this year, and then

      18      we'll immediately start planning for another

      19      New York State event on the subsequent year in 2016.

      20             SENATOR NOZZOLIO:  Mr. Dewey, is there any

      21      integration between your report or an assessment

      22      with the Governor's task force that -- on cyber

      23      security that we just heard from?

      24             RICHARD DEWEY:  There was very good alignment

      25      between the information that we learned from our







                                                                   126
       1      drill and the Governor's plan.

       2             SENATOR NOZZOLIO:  How about Homeland

       3      Security per se, were they part of --

       4             RICHARD DEWEY:  Homeland Security, both at

       5      the New York State level and at the national level,

       6      were -- participated in the drill and were involved

       7      in the plan, yes.

       8             SENATOR NOZZOLIO:  At the state level, as

       9      well as the national level?

      10             RICHARD DEWEY:  Yes, sir.

      11             SENATOR NOZZOLIO:  How about local law

      12      enforcement or -- by "local" I mean, all law

      13      enforcement -- let me strike that.

      14             All law enforcement, from the local PDs, to

      15      the state police, to the FBI, and beyond, is a --

      16      were they integrated into this process?

      17             RICHARD DEWEY:  The New York State Police did

      18      participate in the drill as observers.

      19             And, the local Albany FBI office also

      20      participated in the drill, and we shared some of the

      21      results of that exercise with them.

      22             So, they were very involved.

      23             SENATOR NOZZOLIO:  I'm not asking for

      24      specifics of what you found, but it would be very

      25      interesting to see, at some point, were there any







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       1      impact of law that needed to be changed to be

       2      able -- for you to engage in fully doing your job

       3      should there be a cyber attack?

       4             That, I think, we'll keep for another day,

       5      the discussion.

       6             But, just moving into that area for a second,

       7      if I may, Mr. Chairman, I think that it would be

       8      very helpful to know how you assess the risk.

       9             We've had testimony today, saying that

      10      companies believe that 70 percent of them either

      11      have been attacked, or even more anticipate attack.

      12             What is the general belief among the --

      13      your -- you and your peers across the country on

      14      this issue?

      15             RICHARD DEWEY:  I think that the strategy has

      16      evolved from one of defense to one of resiliency.

      17             The aspects of defense and to build those

      18      tight walls so the bad guys can't get in is a part

      19      of every good security plan, good defense mechanism,

      20      but it's not sufficient.

      21             You have to assume that, at some point, that

      22      those defenses are going to be -- that those

      23      defenses are going to be breached, and you need to

      24      approach it from a standpoint of resiliency, where

      25      you look at the design of your systems itself, and







                                                                   128
       1      try to define and design your networks and your

       2      software systems such that any one component of it

       3      is not so integral to the entire system, that you

       4      could lose a piece of it and still provide service.

       5             There's also the aspect of planning for very

       6      quick resolution.

       7             So when a system is -- is breached or somehow

       8      compromised, you've got to have recovery plans that

       9      can very rapidly isolate that system, and then

      10      replace it with some capability so that the

      11      enterprise or the corporation can go on with

      12      business, and do so as quickly as possible.

      13             That approach, coupled with a defense

      14      in-depth strategy, where there's -- you know, you

      15      don't just have one firewall that blocks your whole

      16      network.  You have layers of defenses, where

      17      different levels of access and different levels of

      18      tests and validation need to be challenged at every

      19      step of the way, and then, that way, if you've got

      20      one vulnerability, it's not sufficient to get all

      21      the way through to, say, take out the entire

      22      capability of your organization.

      23             So that new approach to design of systems,

      24      and to plan for that resiliency and recovery, really

      25      helps mitigate the risk of what many people believe







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       1      is an inevitability: that every organization, at

       2      some point in time, is going to be impacted in some

       3      way.

       4             You just try to minimize it so that it

       5      doesn't disrupt the service to your customers or to

       6      your stakeholders.

       7             SENATOR NOZZOLIO:  I know this is a daunting

       8      task, and I know you are not responsible for,

       9      certainly, every generator of electricity in this

      10      state.

      11             I know most generators have their own

      12      private -- not all -- generators have their private

      13      security forces.  Rely on local law enforcement as

      14      well.

      15             In terms of protocols, besides the -- what

      16      sounds like an excellent drill that you engaged in

      17      and managed, what about the protocols established in

      18      terms of danger from within?

      19             There was testimony, I think, by the FBI

      20      about that being a concern; not to indict any

      21      employees, but some terrorist group or some

      22      individual who wanted to do damage that was part of

      23      the network, that was part of the inside, if you

      24      will, or had inside -- had significant inside

      25      information.







                                                                   130
       1             What's the confidence level that that's being

       2      monitored and policed?

       3             RICHARD DEWEY:  Insider threat is one of the

       4      most challenging -- challenging threat factors to

       5      protect from, because you do all the up-front work

       6      that's prudent and necessary to assure that the

       7      individual that you're bringing into the

       8      organization can pass all the tests.

       9             So, we do background checks, seven or eight

      10      different types of background checks, on every

      11      person's history, plus references, plus

      12      law-enforcement checks, before they come into the

      13      organization.

      14             And even then, you never know if their

      15      philosophical, their socioeconomical, situation

      16      might change.

      17             They could -- you know, they could be the

      18      model citizen when they come into your organization.

      19      And then something could happen in their life such

      20      that they get influenced in some way, that you've

      21      got to be concerned about what their -- you know,

      22      what their intent is.

      23             We approach it at the New York ISO by

      24      establishing the access to the systems, that you

      25      only are given access to what you need to do, what







                                                                   131
       1      you need to perform the job that you're hired to do.

       2             So, you don't have cart blanche on every

       3      system.  You've only got that access to be able to

       4      interface with the systems that are necessary for

       5      your job.

       6             And for those critical systems, there's a lot

       7      of checks and balances, where, to perform certain

       8      critical functions, no one person with their access

       9      can do it.

      10             It's very similar and analogous, we heard the

      11      airline description today, there's two co- --

      12      there's two pilots in the cockpit at every time.

      13             A lot of the functions necessary to actually

      14      operate, and the command and control necessary to

      15      maintain reliability, of the power grid require

      16      multiple individuals to act in concert to be able to

      17      carry out the key functions.

      18             So a lot of the key functions are designed

      19      with that in mind, and then, that way, you've got

      20      the checks and balances so no one person with a

      21      specific malicious intent can cause that much

      22      catastrophic damage.

      23             It's very similar to, we heard the

      24      conversation about the human in the loop.

      25             It's very analogous to what goes on in the







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       1      management of the power grid.

       2             We've got highly automated, highly

       3      computerized algorithms, that maintain the

       4      reliability and the balance of power delivery on the

       5      power grid.

       6             But, still, 24/7, 365, we've got

       7      6 control-room operators sitting in our control room

       8      that are looking at those advisory outputs,

       9      monitoring what the computers are doing, following

      10      their own checks and balances, and human controls,

      11      and ready to intercede whenever something looks like

      12      it's not operating like it should.

      13             So, in that way, you've got the humans

      14      watching the computers, if you will.  And that human

      15      in the loop is so important to combat a lot of the

      16      risk, or to mitigate a lot of the risk, of what is

      17      increasingly becoming a highly-automated society.

      18             SENATOR NOZZOLIO:  Are these national

      19      standards that we've established since

      20      September 11th, pretty much?

      21             RICHARD DEWEY:  There are national standards

      22      for electric-system reliability that have been in

      23      place for years.

      24             A lot of the security standards have evolved

      25      over the years as certain events, such as







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       1      September 11th; such as, for example, the

       2      power-system event that happened on the east coast

       3      in 2003, where a reliability situation in the

       4      midwest cascaded through Ontario and New York and

       5      created widespread outages.

       6             That resulted in much more stringent and

       7      mandatory reliability standards that were put in

       8      place.

       9             Also put in place at that time were much more

      10      significant and broad power-system monitoring and

      11      management tools, so that we can monitor what's

      12      going on the power grid well outside of our borders,

      13      so we can get advanced notice of reliability events

      14      that can take place way out in the midwest or down

      15      in the south.

      16             So as these events happen, we're continuously

      17      looking to improve our standards, continuously

      18      looking to improve our processes and controls, to be

      19      able to mitigate the effect of similar events, and,

      20      hopefully, prevent similar events.

      21             And, as Senator Croci commented, you know,

      22      hopefully, try to prevent hypothetical events, and

      23      continuously think of those disastrous-type things

      24      that we hope never happens; but if they did, what

      25      would we do in preparation for it?







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       1             SENATOR NOZZOLIO:  Thank you very much.

       2             SENATOR CROCI:  Thank you, Senator.

       3             Mr. Dewey, the -- when we think of critical

       4      infrastructure, I can't think of a more critical

       5      sector of our infrastructure than energy.

       6             Nothing highlights that better than the

       7      events of September 11th, and how power affected

       8      communications.

       9             Nothing illustrates that better than the

      10      events of "Superstorm Sandy," and how power affected

      11      communications, and our ability to power our homes,

      12      and our ability to power our backup generators and

      13      get fuel supplies to the generators.

      14             That is the most critical of critical

      15      infrastructure.  Our national defenses, our state

      16      defenses, everything relies on power.

      17             I've been pleased, and at ease, in working

      18      with the ISO, because I know that you're doing

      19      everything in your power, pun intended, to ensure

      20      that when disaster strikes -- well, first of all,

      21      you're in a better position to prevent disaster,

      22      but, when disaster strikes, that we have the power

      23      to deal with whatever that incidence is.

      24             I'm very appreciative of your testimony and

      25      some of your comments.







                                                                   135
       1             I heard "informal processes" with the state.

       2             I hope that those are in the process, and

       3      maybe you can speak to, will those processes be

       4      codified?

       5             And I would also like to have you -- well,

       6      let's start with that one.

       7             Your contact with the state, and the informal

       8      setting, and how we can codify that?  Or --

       9             RICHARD DEWEY:  Sure.

      10             I'll talk generally about what I see to be

      11      some of the challenges and barriers to effective

      12      information sharing, and then how that gets

      13      established in terms of law or policy.

      14             I think it will be just be important to

      15      recognize it with what the strength and weaknesses

      16      are.

      17             One of the barriers to information sharing

      18      is, is entities and organizations are sometimes

      19      unwilling to disclose certain information if they

      20      think it's going to lead to public-relations

      21      problems for them or embarrassment at the public

      22      level.

      23             So if you're an organization, whether it's a

      24      department store or some entity who has just

      25      experienced a security breach, it would be most







                                                                   136
       1      effective for society and for the industry if they

       2      would broadcast and publish the details of that

       3      breach such that any other organization that employs

       4      similar systems or tactics could maybe examine their

       5      defenses to make sure that they won't be the next

       6      target.

       7             But if that organization is concerned about

       8      the publicity that -- the negative publicity that

       9      they're going to get from disclosing that

      10      information, then they're subjected to weighing the

      11      risks of, What's the PR hit that I'm going to take?

      12      as compared to, How I can benefit society or my

      13      competitor down the street by sharing the

      14      information.

      15             So I think that information sharing needs to

      16      be encouraged, and the entities need to be assured

      17      that they can do it in a way that protects their

      18      reputation to the greatest extent possible.

      19             We want the information to get out, because

      20      the most effective information is hearing from your

      21      friends and neighbors about the types of experiences

      22      that they've had, so you can fix your own defenses,

      23      but you don't want people to be disincented from

      24      sharing that.

      25             It's -- you can do that through mandatory







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       1      requirements.

       2             You can -- you know, there are, certainly

       3      within our industry, because it's just so vital to

       4      national defense and society that we share

       5      information, there are standards and requirements

       6      that we're obligated to comply with as a mandatory

       7      matter of practice and law.

       8             But, at the lower level, and across more

       9      private organizations, you still want to get that

      10      information shared, but you want the organizations

      11      to feel comfortable in doing so.

      12             I also heard earlier about a question, you

      13      know, How do we incentivize entities to want to do

      14      that?

      15             The easiest way that I can think of is, give

      16      them something back.  Right?

      17             So, a lot of times we're in this situation

      18      where we have the mandatory and obligatory

      19      reporting, so we ship it off -- we ship the

      20      information off to the federal organization that

      21      we're responsible for reporting it to.

      22             But, how frequently do we get actionable and

      23      useful information back about other threats, that

      24      then I can use to protect myself and to harden my

      25      defenses?







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       1             So I think that, you know, that's an

       2      important piece of it as well:  Not just to harp on

       3      the obligation to report, but think about, What are

       4      the benefits to the organization in terms of

       5      complying with that?  And how can we make it so that

       6      they are incentivized in a meaningful way so that

       7      they want to participate?

       8             SENATOR CROCI:  Your organization is a

       9      not-for-profit corporation?

      10             RICHARD DEWEY:  That's correct.

      11             SENATOR CROCI:  Are you in any way involved

      12      in an advisory role with our state government,

      13      either on the Governor's Advisory Board, or in other

      14      capacity, other than in your exercises?

      15             RICHARD DEWEY:  No.

      16             I have participated and spoken at a couple of

      17      the advisory board meetings, as invited by the

      18      board, Dr. Bloniarz.

      19             We do participate very collaboratively,

      20      through your stakeholders process, and through some

      21      of our planning sessions with New York State

      22      government, at the Public Service Commission level,

      23      with Department of Homeland Securities, with -- we

      24      participate very frequently with the Federal Bureau

      25      of Investigation in terms of regular briefings and







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       1      industry updates that we have with them.

       2             As far as a formalized, structural, codified

       3      way?  No.

       4             We -- we're an independent entity, we're a

       5      501(c)3.  We operate under an independent board that

       6      has no connection to any of the stakeholder groups

       7      that we serve.

       8             That independence is important, to make sure

       9      that we've got the most bipartisan influences, if

      10      you will, in terms of coming up with -- you know,

      11      being that honest information broker about future

      12      plans, and how the markets are running, and how

      13      reliability is maintained.

      14             SENATOR CROCI:  And you mentioned previously

      15      that, during the course of an event, sometimes the

      16      scope can change.

      17             And as a state organization, a state

      18      structure, it's not clear always who might be in

      19      charge in the response and recovery phases

      20      post-disaster.

      21             Are we any clearer, or are you clearer, that

      22      if something happened tomorrow, you would know, as

      23      the event escalated, where to go, that single point

      24      of contact within our state infrastructure?

      25             Similar to the national-response framework,







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       1      do we have that clarified, from your perspective as

       2      a state entity?

       3             RICHARD DEWEY:  I think we do.  I think it's

       4      a lot more clear.

       5             It -- absolutely, we learned a lot from the

       6      exercise.

       7             We learned as an industry, and not just

       8      myself, but the other entities, such as the

       9      utilities, public and gas, that participated in it.

      10             We learned a lot about what the roles and

      11      responsibilities are for a number of the agencies

      12      that, prior to that event, was just alphabet soup

      13      for some entities.

      14             I think that we came out of that with a much

      15      clearer understanding of what the role of DHS Energy

      16      Services is, of what the role of ITS is, of what the

      17      role -- when to call the FBI, and under what

      18      circumstances.

      19             I worry that it's more a function of

      20      everybody knowing who's the right person in their

      21      rolodex, as opposed to, exactly, does everybody know

      22      what to do --

      23             SENATOR CROCI:  Which highlights our concern

      24      about codifying some of these relationships,

      25      because, very often in government, people come and







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       1      go, and industry as well.

       2             And if these structures are in place, which

       3      was the point of the national-response framework,

       4      and some of our emergency-management protocols, that

       5      we have a better chance of ensuring that there is a

       6      blueprint, regardless of the situation and

       7      regardless of the personalities.

       8             Would you agree with that?

       9             RICHARD DEWEY:  Absolutely.  I think it would

      10      certainly improve the structure.

      11             Also, continuous drills, like the exercise

      12      that we sponsored in October.

      13             As people change, as organization structure

      14      changes, just to test and validate that the

      15      structure is well known, and test and validate that

      16      the plans are updated such that the people that need

      17      to make decisions at those critical junctures know

      18      which decisions to make and who to contact.

      19             SENATOR CROCI:  And that was my last

      20      question.

      21             At the federal level there's a national-level

      22      exercise in various areas yearly.  It's put on by

      23      the Executive Branch.

      24             Certainly, all the departments and agencies,

      25      it's an inter-agency drill, very helpful.







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       1             So much of what have we've learned about how

       2      to deal with whether it's -- in the all-hazards

       3      sphere; where it's a natural disaster or a terrorist

       4      act, comes from the lessons we've learned at those

       5      national-level exercises (unintelligible).

       6             We have employed that at the county and the

       7      town levels in recent years, to try to have that

       8      same level of preparedness.

       9             Do you recommend -- obviously, you had a very

      10      successful drill that you sponsored.

      11             Would you recommend the State take on the

      12      responsibility of having that kind of a -- not an

      13      NLE, but an SLE?

      14             RICHARD DEWEY:  I can tell you that, in my

      15      experience, you can never practice your

      16      crisis-management skills too frequently.

      17             When you're faced with an actual crisis, and

      18      there's that confusion of "Who's in charge, and what

      19      do I do?" having had benefit and experience of going

      20      through and having drilled that, just prepares, you

      21      know, whatever those first responders or individuals

      22      who need to take action or make decisions, it

      23      absolutely helps.

      24             SENATOR CROCI:  We say, "Train like you

      25      fight; fight like you train."







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       1             RICHARD DEWEY:  Yep.  And we're in a fight.

       2             SENATOR CROCI:  Right.

       3             Thank you very much.

       4             If you have no other questions, Senator?

       5             SENATOR NOZZOLIO:  No.

       6             Very helpful.  Thank you.

       7             RICHARD DEWEY:  Okay.  Thank you.

       8             SENATOR CROCI:  Thank you so much.

       9             And just to close, I want to thank our -- all

      10      of our witnesses today; certainly,

      11      Special Agent Freese from the FBI; Dr. Bloniarz,

      12      executive director at Cyber Security Advisory Board;

      13             Mr. Richard Dewey, thank you again;

      14             And, Mr. Brown from CA Technologies.

      15             Our purpose today was stated in the

      16      beginning, but, we just want to make sure that our

      17      government, the people who work in government, have

      18      the appropriate level of unease and anxiety that the

      19      general population has about the threats that we

      20      face in the cyber world.

      21             And I think that my colleagues and

      22      I certainly do, and we will help spread that unease

      23      until we're completely confident that we have done

      24      everything we can, because the worst thing that we

      25      can do is wake up the day after a cyber attack and







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       1      say, You know, we could have done X, Y, or Z.

       2             So this body is certainly committed to that.

       3             And, I want to thank you all for your

       4      participation.

       5                  (Whereupon, at approximately 2:10 p.m.,

       6        the joint public hearing held before the three

       7        New York State Senate Standing Committees

       8        concluded, and adjourned.)

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