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This entry was published on 2014-09-22
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SECTION 330
Routing of wireless 911 service calls
County (CNT) CHAPTER 11, ARTICLE 6-A
§ 330. Routing of wireless 911 service calls. 1.(a) Counties may
designate more than one local public safety answering point to receive
wireless 911 service calls if:

(1) the wireless telephone service suppliers licensed by the federal
communications commission to serve the county unanimously agree in
writing with such county to more than one local public safety answering
point for the county and such local public safety answering points are
in compliance with the applicable requirements of this article; or

(2) wireless 911 calls handled by wireless telecommunications
facilities in such county were routed to more than one local public
safety answering point on the effective date of this section; and:

(A) the designation of and routing to more than one local public
safety answering point involves no additional routing of wireless 911
service calls to more than one local public safety answering point than
was in effect on the effective date of this section and involves routing
to the same local public safety answering points that received wireless
911 calls on the effective date of this section; and

(B) the multiple local public safety answering points designated by a
county pursuant to this subdivision are in compliance with the
applicable requirements of this article.

(b) A county that is served exclusively by a state public safety
answering point after the effective date of this section may elect to
designate a local public safety answering point to receive all wireless
911 calls from wireless telephone service suppliers that own, operate or
control wireless telecommunications facilities located in such county.
Such county shall make such designation pursuant to a duly adopted
resolution of the county governing board. Such resolution shall also
state that such local wireless public safety answering point complies
with the standards promulgated by the board pursuant to subdivision four
of section three hundred twenty-eight of this article. The county shall
also submit to the board the ten-digit telephone number to which the
wireless telephone service suppliers with wireless telecommunications
facilities located in such geographical area shall route wireless 911
service calls. Upon the filing of such resolution, the board shall
authorize the routing of wireless 911 calls to a local public safety
answering point and shall notify all wireless telephone service
suppliers which are licensed by the federal communications commission in
such county of such designation and the ten-digit telephone number to
which the wireless telephone service suppliers with wireless
telecommunications facilities located in such geographical area shall
route wireless 911 service calls. The board shall also notify the
superintendent of state police of such designation when, at the time of
such designation, a state public safety answering point was receiving
all wireless 911 service calls.

(c) Until such time as the standards required by subdivision four of
section three hundred twenty-eight of this article have been promulgated
by the board, each county that elects, pursuant to paragraph (b) of this
subdivision, to re-route all wireless 911 service calls to a local
public safety answering point must, in addition to the items required to
be filed pursuant to paragraph (b) of this subdivision, file a service
plan with the chairperson of the board. The service plan shall, at a
minimum, include the following: a statement that the local public safety
answering point is capable of direct dispatch of all emergency services;
the names of all wireless telephone service suppliers licensed by
federal communications commission that own, operate or control wireless
telecommunications facilities located in such county; the ten-digit
telephone number to which the wireless telephone service suppliers with
wireless telecommunications facilities located in such county shall
route wireless 911 calls; an analysis of projected call volume; a
statement of staff education and training; an analysis of the applying
local public safety answering point's technical, personnel and other
resources; and an analysis of the applying local public safety answering
point's capacity to receive and dispatch wireless 911 calls effectively.
Where questions of jurisdiction may arise, the county shall also be
required to submit a detailed statement outlining the jurisdictional
protocols among law enforcement agencies which have been established.
Where a period of sixty days or more has lapsed since the county has
proposed a jurisdictional protocol to the appropriate state police troop
commander and no final determination has been rendered, the county may
request that the superintendent of state police review such protocols
and render such determinations as may be appropriate. The board shall
transmit a copy of such service plan to the superintendent of the
division of state police and all wireless telephone service suppliers
that are licensed by the federal communications commission in such
county. In the absence of the filing of a service plan, the state public
safety answering point shall receive all wireless 911 calls.

(d) A local government may elect to terminate the routing of all
wireless 911 service calls to a local public safety answering point for
such locality in accordance with procedures to be promulgated by the
board.

(e) Notwithstanding the provisions of this subdivision, where a local
public safety answering point is receiving wireless 911 service calls on
the effective date of this section, the local government shall not be
required to file a service plan pursuant to this subdivision, nor shall
such local government be required to file a designation of such local
wireless public safety answering point pursuant to paragraph (b) of this
subdivision.

2. (a) Upon receipt of notification from the board of the designation
of a local public safety answering point, as provided in paragraph (b)
of subdivision one of this section, or upon notification of the filing
of a service plan, as provided in paragraph (c) of subdivision one of
this section, a wireless telephone service supplier with one or more
wireless telecommunications facilities located in such county shall
route all wireless 911 calls handled by wireless telecommunications
facilities in the designating county to such local public safety
answering point.

(b) Where more than one local public safety answering point has been
designated to receive wireless 911 calls, a wireless telephone service
supplier with one or more wireless telecommunications facilities located
in such county shall route wireless 911 calls handled by wireless
telecommunications facilities in the designating county to such local
public safety answering points in accordance with the agreement between
the county and the wireless telephone service supplier.

(c) Within ninety days of receiving notice from the board of the
designation of a local public safety answering point, any wireless
telephone service suppliers that are not required by law to provide the
designated local public safety answering point with enhanced wireless
911 service shall route all basic wireless 911 calls to the local public
safety answering point.

(d) For wireless telephone service suppliers that are required to
provide the designated local public safety answering point with enhanced
wireless 911 service, the wireless telephone service supplier shall
route all enhanced wireless 911 calls to the designated local public
safety answering point within the time frames and requirements of the
FCC order to initially provide such enhanced wireless 911 service.

3. In a county where there is no requirement to route a wireless 911
call to a designated local public safety answering point, the wireless
telephone service suppliers shall route all such calls transmitted or
received by wireless telecommunications facilities in that county to the
state public safety answering point.