Legislation

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SECTION 1801

Prohibition

General Business (GBS) CHAPTER 20, ARTICLE 48

* § 1801. Prohibition. 1. Except as otherwise provided for in this
article, it shall be unlawful for an operator to provide unsafe AI
companion features to a covered user unless:

(a) the covered user is not a covered minor; and

(b) the operator has used methods that are permissible under article
forty-five of this chapter and its implementing regulations and any
additional regulations promulgated pursuant to this article to determine
that the covered user is not a covered minor.

2. The provisions of subdivision one of this section shall not apply
where the covered AI companion is made available to covered users solely
for the purpose of:

(a) customer service or to strictly provide users with information
about available commercial services or products provided by a business
entity, customer service account information, or other information
strictly related to its customer service, provided that the covered AI
companion is unable to respond on topics outside of the specified
purpose;

(b) providing efficiency improvements or research or technical
assistance, provided that the covered AI companion is unable to respond
on topics outside of the specified purpose; or

(c) with respect to any system used by a business entity, internal
purposes or employee productivity.

* NB Effective January 1, 2027