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This entry was published on 2015-02-06
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Retention of documents
General Business (GBS) CHAPTER 20, ARTICLE 28-C
§ 460-e. Retention of documents. A provider shall retain copies of all
documents prepared or obtained in connection with a customer's request
for assistance for a period of three years after a written contract is
executed by the provider and the customer, whether or not such contract
is subsequently cancelled.