Legislation

Search OpenLegislation Statutes

This entry was published on 2025-12-26
NOTE: The selection dates indicate all change milestones for the entire volume, not just the location being viewed. Specifying a milestone date will retrieve the most recent version of the location before that date.

SECTION 604-BB

Notice of coerced debt

General Business (GBS) CHAPTER 20, ARTICLE 29-HHH

* § 604-bb. Notice of coerced debt. 1. Upon receipt of the following,
a creditor shall cease collection activities until completion of the
review under subdivision three of this section:

(a) adequate documentation of coerced debt; and

(b) the debtor's statement that a particular debt being collected, or
portion thereof, is coerced debt.

2. (a) If a debtor notifies a creditor, either orally or in writing,
that a debt is a coerced debt but does not provide the documentation
required in subdivision one of this section, or such documentation is
insufficient, such creditor shall provide written notice to such debtor
that includes the following text:

"UNDER NEW YORK GENERAL BUSINESS LAW 604-BB, YOU HAVE THE RIGHT TO
DISPUTE DEBT THAT YOU BELIEVE IS COERCED DEBT. A DEBT IS "COERCED" WHEN
IT IS INCURRED IN A CONSUMER'S NAME BECAUSE OF THREATS, INTIMIDATION, OR
FORCE BY ANOTHER PERSON.

TO DISPUTE COERCED DEBT, YOU MUST SUBMIT A "NOTICE OF COERCED DEBT" IN
WRITING. THE "NOTICE OF COERCED DEBT" MUST INCLUDE TWO DOCUMENTS:

1 - A SWORN OR NOTARIZED STATEMENT BY YOU, THE ALLEGED DEBTOR, STATING
THAT A CERTAIN DEBT OR PORTION OF A DEBT BEING COLLECTED IS COERCED
DEBT.

2 - "ADEQUATE DOCUMENTATION OF COERCED DEBT"

TO PROVIDE "ADEQUATE DOCUMENTATION OF COERCED DEBT," YOU ARE REQUIRED
TO PROVIDE ONLY ONE OF THE FOLLOWING DOCUMENTS, BUT YOU MAY PROVIDE MORE
THAN ONE.

1 - A POLICE REPORT

2 - A FEDERAL TRADE COMMISSION IDENTITY THEFT REPORT

3 - A COURT ORDER FINDING THAT THE DEBT WAS COERCED

4 - A NOTARIZED STATEMENT FROM A "QUALIFIED THIRD PARTY" THAT YOU
REPORTED THE COERCED DEBT TO.

EXAMPLES OF "QUALIFIED THIRD PARTIES" INCLUDE SOCIAL WORKERS AND
ATTORNEYS; DOCTORS, NURSES, AND THERAPISTS; EMPLOYEES FROM GOVERNMENT OR
NON-PROFIT AGENCIES THAT WORK WITH SURVIVORS OF VIOLENCE; MEMBERS OF THE
CLERGY; ELECTED OFFICIALS; AND LAW ENFORCEMENT OFFICERS.

NO MATTER WHICH FORM OF "ADEQUATE DOCUMENTATION OF COERCED DEBT" YOU
PROVIDE, IT MUST IDENTIFY THE PARTICULAR DEBT, STATE THAT IT IS COERCED
DEBT, AND DESCRIBE THE CIRCUMSTANCES THAT CAUSED THE DEBT TO BE
INCURRED.

TO DISPUTE DEBT THAT YOU BELIEVE IS COERCED DEBT, PLEASE SEND THE
REQUIRED DOCUMENTS TO (DESIGNATED ADDRESS). AFTER RECEIVING YOUR NOTICE
OF COERCED DEBT, WE WILL INVESTIGATE YOUR CLAIM AND RESPOND IN WRITING
WITHIN 35 BUSINESS DAYS. FOR MORE INFORMATION, PLEASE CALL (DESIGNATED
PHONE NUMBER)."

(b) If a debtor notifies a creditor in writing that a particular debt
being collected, or portion thereof, is coerced debt, but omits
information under subdivision one of this section, and if such creditor
does not cease such collection activities, such creditor shall provide
written notice to such debtor of the additional information that is
required.

3. (a) Within ten business days of receiving the information under
subdivision one of this section, the creditor shall, if such creditor
furnishes adverse information about the debtor to a consumer reporting
agency, notify such consumer reporting agency that the account is
disputed.

(b) Within thirty business days of receiving the information under
subdivision one of this section, the creditor shall complete a review
considering all information provided by the debtor and other information
available to such creditor in such creditor's file. In connection with
such review and communication of the outcome of such review, the
creditor shall:

(i) neither directly nor indirectly contact the individual accused of
causing the coerced debt to be incurred;

(ii) use only the contact information the debtor provides with the
information under subdivision one of this section when attempting to
contact such debtor and shall not use any other contact information,
even if associated with the account under review, when attempting to
contact such debtor; and

(iii) not disclose the documents, information, or contact information
the debtor provides with the information under subdivision one of this
section to any other person, including, but not limited to, joint
account holders, without such debtor's express written authorization.
For purposes of this subparagraph, sending documents, information, or
contact information the debtor provides under subdivision one of this
section to a mailing or electronic mail address other than the one
provided by the debtor constitutes unlawful disclosure to a third party,
even if such mail or electronic mail address is associated with the
account.

(c) Within five business days of completing the review under paragraph
(b) of this subdivision, a creditor who recommences collection
activities based on such review shall notify the debtor in writing of
such creditor's determination and the good faith basis for such
determination, and shall enclose all documents and information upon
which such creditor bases its determination therewith, provided however
such documentation shall not include personally identifiable information
of another person. Such written notice shall include a notice of the
debtor's right to request reconsideration of such determination to
recommence collection activities under subdivision four of this section.

(d) Within five business days of completing the review under paragraph
(b) of this subdivision, a creditor who ceases collection activities
under this section and, based on such review, does not recommence such
collection activities, shall:

(i) notify the debtor in writing that it is ceasing collection
activities based on such debtor's claim of coerced debt;

(ii) contact any consumer reporting agencies to which it furnishes
information about the debtor and the particular debt and instruct such
consumer reporting agencies to delete such information; and

(iii) if the creditor is also a debt collector or debt collection
agency, as defined in section six hundred of this chapter, notify the
original creditor that it has ceased collection activities because the
debt was found to be a coerced debt.

4. A debtor who receives written notice under paragraph (c) of
subdivision three of this section that the creditor will recommence
collection activities against such debtor based on such creditor's
determination under subdivision three of this section may make a request
to the creditor that the creditor reconsider such determination to
recommence collection activities within thirty days of the date of
mailing of such written determination. A debtor requesting
reconsideration of a creditor's determination to recommence collection
activities shall be permitted to submit additional adequate
documentation of coerced debt, as defined in this article. A creditor
who receives a debtors request for reconsideration shall complete a
review of all information, including additional adequate documentation
submitted, within thirty days of receiving such request. Submitting a
request for reconsideration of the determination to the creditor shall
not be a condition to bringing an action under section six hundred
four-cc of this article.

5. No inference or presumption that the debt is valid or invalid, or
that the debtor is liable or not liable for such debt, shall arise if
the creditor decides after completing the review under subdivision three
of this section to cease or recommence the debt collection activities.
The exercise or non-exercise of rights under this section shall not
constitute a waiver of any other right or defense of the debtor,
creditor, debt collector, or any other person.

6. Ceasing collection activities under this section shall not toll the
statute of limitations period on any action to collect the debt.

7. If at any time any individual or entity, including, but not limited
to the creditor, such creditor's assignor, or any assignee, recommences
collection activities on the debt after ceasing collection activities on
such debt based on such creditor's review of such debtor's notice of
coerced debt, such debtor may submit a subsequent notice of coerced
debt. A subsequent notice of coerced debt submitted under this
subdivision shall be governed by subdivisions one through six of this
section.

8. A debtor injured by a violation of this section shall have a cause
of action against the creditor to recover statutory damages of one
thousand dollars, actual damages, if any, and the costs and attorneys'
fees reasonably incurred in bringing such action.

* NB Effective March 19, 2026