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This entry was published on 2014-09-22
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Cable bills
Public Service (PBS) CHAPTER 48, ARTICLE 11
§ 224-b. Cable bills. At the time service is initiated to a
residential customer and at least once a year thereafter, every
telephone corporation, as defined in subdivision seventeen of section
two of this chapter, and every cable television company, as defined in
section two hundred twelve of this article that provides cable service
to customers in New York shall provide its customers with a notice that
billing statements are available in a large print format. Upon written
request by a customer, every telephone corporation and cable television
company shall provide the customer's billing statements in large print
format no later than sixty days after the date upon which the request is
received by the telephone corporation and cable television company. The
provisions of this section shall apply only to printed statements. For
the purposes of this section, "large print" means a font size of sixteen
or larger to illuminate billing information.