New York American Water customers file complaint over tank project

By Timothy Denton with The Long Island Herald

Originally published in The Long Island Herald

Christina Daly/Herald

More than 50 residents filed a complaint with the state Public Service Commission last week calling for an investigation of “misrepresented costs stated by New York American Water” to replace an aging water tank on Dumond Place in Glen Head.

In 2017, residents were told that the estimated cost of the construction of a new, multi-column tank — the type stakeholders wanted — would be $3.6 million, but a postcard sent to ratepayers last month indicated that the project would instead cost $6.2 million.

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