Governor Andrew M. Cuomo issued an Executive Order requiring state agencies that provide direct public services to offer free interpretation and translation services to members of the public for vital forms and instructions.
Based on census data, the services will be offered in Spanish, Chinese, Italian, Russian, French, and French Créole.
Approximately two and a half million New Yorkers do not speak English as their primary language and have limited ability to read, speak, write, or understand English. This presents potential barriers when trying to access important government benefits or services.