senate Bill S1346
(D) 18th Senate District
- In Committee
- On Floor Calendar
- Passed Senate
- Passed Assembly
- Delivered to Governor
- Signed/Vetoed by Governor
Prohibits cell phone service providers from requiring a customer to renew his or her service plan when adding a new phone line to such plan; and prohibits such provider from extending the time of services originally agreed to under contract.
TITLE OF BILL:
to amend the general business law, in relation to protecting the rights
of cell phone users
Eliminates charges for the cancellation of an additional phone line and
allows for the addition of a new phone line without renewing the
SUMMARY OF PROVISIONS:
Section 1 of the bill adds a new Section 390-d to the General Business
Law, which provides that cell phone service providers cannot cause a
user to extend their existing contract simply because they have added an
additional line to their current plan. This section also prohibits cell
phone providers from charging a user for canceling a phone line from
their account, as long as the primary line is kept active.
Cell phones have become almost as common as household phones. Most
couples and families purchase contracts and add additional lines for
their loved ones, so they can keep in touch. It is often the case that
lines are added to a customer's existing contract (a child becomes a
teenager, or a single adult becomes involved in a relationship), and
just as frequently, lines are canceled (a couple breaks up, or a child
graduates college and gets their own phone).
Cell phone providers currently charge customers a cancellation fee when
they drop an additional line which was added to their primary phone
line. Similarly, it is standard practice by most cell phone providers to
require that customers, when adding an additional phone line to their
contract, cause an automatic renewal of their contract.
The monthly cost for cell phone service, the additional charges that are
frequently incurred, and the length of the cell phone contracts, are all
quite extensive. Customers should not have to pay for the addition or
removal of a line, as long as they maintain their main line.
2009-10 - S.1079/A.4954 - Passed Senate
2007/08 - S.1497/A.6996 - Referred to Consumer Protection
2005/06 - S.8493/A.12081 - Referred to Consumer Affairs & Protection
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