S T A T E O F N E W Y O R K
________________________________________________________________________
3341
2009-2010 Regular Sessions
I N A S S E M B L Y
January 27, 2009
___________
Introduced by M. of A. BRADLEY, FIELDS, BALL, DelMONTE, LIFTON, ENGLE-
BRIGHT, ALESSI, LANCMAN -- Multi-Sponsored by -- M. of A. BOYLAND,
KOON, McENENY, PHEFFER, SWEENEY -- read once and referred to the
Committee on Insurance
AN ACT to amend the insurance law, in relation to the rights of health
care providers under managed care contracts, to rules relating to the
processing of health claims, and to alleged overpayments to physicians
THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:
Section 1. Subsection (a) of section 3224-a of the insurance law, as
amended by chapter 666 of the laws of 1997, is amended to read as
follows:
(a) Except in a case where the obligation of an insurer or an organ-
ization or corporation licensed TO WRITE ACCIDENT OR HEALTH INSURANCE OR
LICENSED or certified pursuant to article forty-three of this chapter or
article forty-four of the public health law to pay a claim submitted by
a policyholder or person covered under such policy or make a payment to
a health care provider is not reasonably clear, or when there is a
reasonable basis supported by specific information available for review
by the superintendent that such claim or bill for health care services
rendered was submitted fraudulently, such insurer or organization or
corporation shall pay the claim to a policyholder or covered person or
make a payment to a health care provider within [forty-five] THIRTY days
of receipt of a PAPER claim or bill for services rendered. AN INSURER
OR AN ORGANIZATION OR CORPORATION LICENSED TO WRITE ACCIDENT OR HEALTH
INSURANCE OR LICENSED OR CERTIFIED PURSUANT TO ARTICLE FORTY-THREE OF
THIS CHAPTER OR ARTICLE FORTY-FOUR OF THE PUBLIC HEALTH LAW SHALL MAKE
PAYMENT WITHIN FIFTEEN DAYS OF RECEIPT FOR ELECTRONICALLY SUBMITTED
CLAIMS. A HEALTH CARE PROVIDER WHO SUBMITS CLAIMS ELECTRONICALLY SHALL
HAVE THE OPTION OF GETTING PAID ELECTRONICALLY.
EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
[ ] is old law to be omitted.
LBD03357-02-9
A. 3341 2
S 2. Section 3224-b of the insurance law, as added by chapter 551 of
the laws of 2006, is amended to read as follows:
S 3224-b. Rules relating to THE RIGHTS OF PHYSICIANS UNDER MANAGED
CARE CONTRACTS, the processing of health claims and [overpayments]
PAYMENTS to physicians. (a) [Processing of health care claims. This
subsection is intended to provide uniformity and consistency in the
reporting of medical services and procedures as they relate to the proc-
essing of health care claims and is not intended to dictate reimburse-
ment policy] ALL AGREEMENTS BETWEEN HEALTH PLANS AND PHYSICIANS FOR THE
DELIVERY OF MEDICAL SERVICES TO HEALTH PLAN BENEFICIARIES MUST CONTAIN
AND CONFORM TO THIS SECTION'S RULES WITH RESPECT TO THE RIGHTS OF PHYSI-
CIANS UNDER MANAGED CARE CONTRACTS.
(1) For purposes of this section, a "health plan" shall be defined as
an insurer that is licensed to write accident and health insurance, or
that is licensed pursuant to article forty-three of this chapter or is
certified pursuant to article forty-four of the public health law.
(2) ALL CONTRACTS, INCLUDING AMENDMENTS THERETO, MUST BE SIGNED BY
BOTH PARTIES AND SHALL HAVE ATTACHED A COMPLETE FEE SCHEDULE APPROPRIATE
TO THE PHYSICIAN'S SPECIALTY.
(3) NO CONTRACT MAY COMPEL THE PHYSICIAN TO PARTICIPATE IN ANY FUTURE
PRODUCTS OFFERED BY THE PAYER.
(4) AN INSURER MAY ONLY TERMINATE THE CONTRACT PRIOR TO THE AGREED
UPON DATE OF EXPIRATION ON A FOR CAUSE BASIS. REFUSAL TO SIGN A CONTRACT
AMENDMENT SHALL NOT BE DEEMED CAUSE FOR TERMINATION.
(5) THERE SHALL BE A MINIMUM OF ONE HUNDRED FIFTY DAYS ADVANCED WRIT-
TEN NOTICE OF A CONTRACT'S NON-RENEWAL.
(6) INSURERS SHALL PROVIDE PHYSICIANS WITH A MINIMUM OF NINETY DAYS
ADVANCED WRITTEN NOTICE OF CHANGES IN POLICIES AND PROCEDURES EXCEPT
WHERE SUCH POLICY OR PROCEDURE CHANGE RESULTS IN A MATERIAL ADVERSE
IMPACT ON A PHYSICIAN'S ADMINISTRATIVE COSTS OR ON THE INSURER'S TOTAL
AGGREGATE LEVEL OF PAYMENT TO A PHYSICIAN, IN WHICH CASE SUCH A CHANGE
MAY ONLY BE EFFECTUATED THROUGH A CONTRACT AMENDMENT.
(7) INSURERS MAY NOT ASSIGN, LEASE OR CONVEY RIGHTS IN A CONTRACT WITH
THE PHYSICIAN TO AN UNRELATED PARTY WITHOUT THE PHYSICIAN'S WRITTEN
CONSENT IN EACH INSTANCE OF SUCH PROPOSED ASSIGNMENT, LEASE, OR CONVEY-
ANCE UNLESS SUCH ASSIGNMENT, LEASE, OR CONVEYANCE IS TO A PARENT, AFFIL-
IATE, OR SUBSIDIARY CORPORATION OR TO A TRANSFEREE OF ALL OR SUBSTAN-
TIALLY ALL OF SUCH INSURER'S ASSETS.
(8) INSURERS SHALL INDEMNIFY A PHYSICIAN FOR ANY DAMAGES FOR MEDICAL
LIABILITY RESULTING FROM THE PHYSICIAN'S COMPLIANCE WITH A PAYER'S
UTILIZATION REVIEW DECISIONS.
(9) (A) INSURERS SHALL UTILIZE CURRENT ICD-9-CM DIAGNOSES CODES AND
CURRENT PROCEDURAL TERMINOLOGY (CPT) PROCEDURE CODES TO DESCRIBE PHYSI-
CIAN SERVICES RENDERED FOR PROCESSING CLAIMS RELATED THERETO FOR PAYMENT
APPLYING OFFICIAL CODING RULES AND GUIDELINES INCLUDING THOSE APPLYING
TO BUNDLING AND UNBUNDLING OF CODES AND SERVICES.
(B) Subject to the provisions of paragraph [three] TEN of this
subsection, a health plan shall accept and initiate the processing of
all health care claims submitted by a physician pursuant to and consist-
ent with the current version of the American medical association's
current procedural terminology (CPT) codes, reporting guidelines and
conventions and the centers for medicare and medicaid services health-
care common procedure coding system (HCPCS) INCLUDING BUNDLED AND UNBUN-
DLED SERVICES.
[(3)] (10) Nothing in this section shall preclude a health plan from
determining that any such claim is not eligible for payment, in full or
A. 3341 3
in part, based on a determination that: (i) the claim is not complete as
defined by 11 NYCRR 217; (ii) the service provided is not a covered
benefit under the contract or agreement, including but not limited to, a
determination that such service is not medically necessary or is exper-
imental or investigational; (iii) the insured did not obtain a referral,
pre-certification or satisfy any other condition precedent to receive
covered benefits from the physician; (iv) the covered benefit exceeds
the benefit limits of the contract or agreement; (v) the person is not
eligible for coverage or is otherwise not compliant with the terms and
conditions of his or her contract; (vi) another insurer, corporation or
organization is liable for all or part of the claim; or (vii) the plan
has a reasonable suspicion of fraud or abuse. [In addition, nothing in
this section shall be deemed to require a health plan to pay or reim-
burse a claim, in full or in part, or dictate the amount of a claim to
be paid by a health plan to a physician.]
[(4)] (11) Every health plan shall publish on its provider website and
in its provider newsletter the name of the commercially available claims
editing software product that the health plan utilizes and any signif-
icant edits, as determined by the health plan, added to the claims soft-
ware product after the effective date of this section, which are made at
the request of the health plan. The health plan shall also provide such
information upon the written request of a physician who is a participat-
ing physician in the health plan's provider network.
(b) Overpayments to physicians. (1) Other than recovery for duplicate
payments, a health plan shall provide thirty days written notice to
physicians before engaging in additional overpayment recovery efforts
seeking recovery of the overpayment of claims to such physicians. Such
notice shall state the patient name, service date, payment amount,
proposed adjustment, and a reasonably specific explanation of the
proposed adjustment.
(2) A health plan shall not initiate overpayment recovery efforts more
than twenty-four months after the original payment was received by a
physician. Provided, however, that no such time limit shall apply to
overpayment recovery efforts which are: (i) based on a reasonable belief
of fraud or other intentional misconduct, or abusive billing, (ii)
required by, or initiated at the request of, a self-insured plan, or
(iii) required by a state or federal government program. Notwithstanding
the aforementioned time limitations, in the event that a physician
asserts that a health plan has underpaid a claim or claims, the health
plan may defend or set off such assertion of underpayment based on over-
payments going back in time as far as the claimed underpayment. For
purposes of this paragraph, "abusive billing" shall be defined as a
billing practice which results in the submission of claims that are not
consistent with A PHYSICIAN'S sound fiscal, business, or medical prac-
tices and at such frequency and for such a period of time as to reflect
a consistent course of conduct. EVERY INSTANCE OF ALLEGED ABUSIVE BILL-
ING SHALL BE SUBSTANTIATED BY A REVIEW OF THE MEDICAL RECORD PERTAINING
TO EACH CLAIM FOR WHICH FINANCIAL RECOVERY IS SOUGHT. WHEN THERE IS A
DISPUTE BETWEEN AN INSURER AND PHYSICIAN OVER WHETHER OR NOT A CLAIM
CONSTITUTES ABUSIVE BILLING, IT SHALL BE REFERRED TO AND RESOLVED BY THE
INDEPENDENT DISPUTE RESOLUTION REVIEW BOARD AS SPECIFIED IN PARAGRAPH
EIGHT OF THIS SUBSECTION. NOTWITHSTANDING ANY LIMITATIONS WRITTEN INTO
EXISTING CONTRACTS BETWEEN AN INSURER AND A PHYSICIAN, PHYSICIANS MAY
OFFSET SUCH INSURER OVERPAYMENT CLAIMS WITH INSTANCES OF DOCUMENTED
UNDERPAYMENT DURING THE PERIOD IN QUESTION.
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(3) [Nothing in this section shall be deemed to limit an insurer's
right to pursue recovery of overpayments that occurred prior to the
effective date of this section where the insurer has provided the physi-
cian with notice of such recovery efforts prior to the effective date of
this section.] ALL CLAIMS FOR ALLEGED OVERPAYMENTS SHALL BE BASED ON
AUDITS OF MEDICAL RECORDS FOR EACH CLAIM FOR WHICH AN OVERPAYMENT IS
ALLEGED AND MAY NOT BE EXTRAPOLATED FROM A SAMPLE OF CLAIMS.
(4) INSURERS MAY NOT RECOUP CLAIMED OVERPAYMENTS BY OFFSETTING
REIMBURSEMENT OWED FOR SERVICES RENDERED TO OTHER PATIENTS.
(5) WHERE THE INSURER HAS CONFIRMED THE ELIGIBILITY OF A PATIENT'S
COVERAGE PRIOR TO THE PROVISION OF SERVICES BY A PHYSICIAN WHO IN GOOD
FAITH RELIED UPON SUCH INSURER VERIFICATION, INSURER MAY NOT SUBSEQUENT-
LY SEEK FINANCIAL RECOVERY FROM A PHYSICIAN FOR SUCH RENDERED SERVICES
ON THE GROUNDS THAT THE PATIENT WAS NOT COVERED BY THE INSURER.
(6) INSURERS SHALL PAY PHYSICIANS THE AVERAGE SALES PRICE (ASP) FORMU-
LA ESTABLISHED BY THE CENTERS FOR MEDICARE & MEDICAID SERVICES (CMS)
PURSUANT TO SECTION 1847A OF THE SOCIAL SECURITY ACT, FOR THE COST OF
ACQUIRING COVERED VACCINES, BIOLOGICALS, AND OTHER INJECTABLE MEDICA-
TIONS.
(7) INSURERS SHALL NOT REDUCE THE LEVEL OF ICD-9-CM/CPT CODES FOR
BILLED COVERED SERVICES WITHOUT FIRST PERFORMING AN AUDIT REVIEW OF ALL
THE PERTINENT PATIENT MEDICAL RECORDS.
(8) THE SUPERINTENDENT SHALL ESTABLISH AN INDEPENDENT DISPUTE RESOL-
UTION REVIEW BOARD WITHIN OR UNDER THE AUSPICES OF THE DEPARTMENT
AUTHORIZED TO HEAR AND RESOLVE INSURER-PHYSICIAN BILLING DISPUTES
BROUGHT BY EITHER THE INSURER OR THE PHYSICIAN. THE SUPERINTENDENT SHALL
ESTABLISH A CASE ADMINISTRATION FEE TO COVER THE COST INCURRED BY THE
DISPUTE REVIEW BOARD (INCLUDING EXPERT ICD-9-CM/CPT CODING CONSULTANTS)
IN REVIEWING AND DECIDING A BILLING DISPUTE. THIS FEE IS TO BE BORNE BY
THE PARTY WHO LOSES THE DISPUTE DECISION.
(9) INSURERS THAT SELL HEALTH SAVINGS ACCOUNTS PRODUCTS AS DEFINED IN
26 USC 223 SHALL CREATE AND MAINTAIN AN INTERNET WEB SITE CONTAINING THE
LISTING OF INDIVIDUAL COSTS OF PARTICULAR MEDICAL SERVICES AND PROCE-
DURES INCLUDING USUAL, CUSTOMARY AND REASONABLE CHARGES FOR PHYSICIANS
AND HOSPITALS REFERENCING UPDATED CURRENT PROCEDURE TERMINOLOGY (CPT)
CODES AND SHALL MAKE AUTOMATED ACCESS TO CURRENT PATIENT HEALTH SAVINGS
ACCOUNTS DEDUCTIBLE INFORMATION AVAILABLE TO PHYSICIANS AND PATIENTS.
S 3. This act shall take effect immediately and shall apply to all
contracts entered into, renewed (automatically or otherwise), modified
or amended on or after such date.