S T A T E O F N E W Y O R K
________________________________________________________________________
3404
2009-2010 Regular Sessions
I N A S S E M B L Y
January 27, 2009
___________
Introduced by M. of A. PERRY -- Multi-Sponsored by -- M. of A. AUBRY,
CLARK, DelMONTE, GREENE, LATIMER, MAYERSOHN, McENENY, MENG, MILLMAN,
J. RIVERA, TOWNS, WRIGHT -- read once and referred to the Committee on
Consumer Affairs and Protection
AN ACT to amend the general business law, in relation to public notifi-
cation of tracking return policy
THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:
Section 1. Section 218-a of the general business law, as added by
chapter 870 of the laws of 1977, is amended to read as follows:
S 218-a. Disclosure of RETURN AND refund policies. 1. Every retail
mercantile establishment shall conspicuously post, in the following
manner, its RETURN AND refund [policy] POLICIES as to all goods, wares
or merchandise offered to the public for sale:
(a) on a sign attached to the item itself; or
(b) on a sign affixed to each cash register or point of sale; or
(c) on a sign so situated as to be clearly visible to the buyer from
the cash register; [or] AND
(d) on a sign posted at each store entrance used by the public.
2. The sign, required by subdivision one of this section to be posted
in every retail mercantile establishment, shall state whether or not it
is the policy of such establishment to ACCEPT RETURNS AND/OR TO give
refunds and, if so, under what conditions, including but not limited to:
(A) whether a refund will be given:
[(a)] (I) on merchandise which had been advertised as "sale" merchan-
dise or marked "as is;"
[(b)] (II) on merchandise for which no proof of purchase exists;
[(c)] (III) at any time or not beyond a point in time specified; or
[(d)] (IV) in cash, or as credit or store credit only; AND
(B) WHETHER A RETURN OF MERCHANDISE WILL BE ACCEPTED OR REJECTED:
EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
[ ] is old law to be omitted.
LBD01912-01-9
A. 3404 2
(I) UNDER ANY OF THE CONDITIONS PROVIDED IN PARAGRAPH (A) OF THIS
SUBDIVISION; AND
(II) DUE TO A RETAIL ESTABLISHMENT'S POLICY OF ELECTRONICALLY TRACKING
THE FREQUENCY AND VOLUME OF AN INDIVIDUAL BUYER'S RETURN OF UNUSED OR
UNDAMAGED MERCHANDISE.
3. [Enforcement.] IF A RETURN OF MERCHANDISE IS REJECTED, SUCH ENTITY
RESPONSIBLE FOR ELECTRONICALLY TRACKING SUCH RETURNS, AS PROVIDED IN
SUBDIVISION TWO OF THIS SECTION, SHALL FORWARD TO THE INDIVIDUAL BUYER,
WITHIN FIFTEEN DAYS, A STATEMENT OF REJECTION, WHICH SHALL INCLUDE: (A)
THE BASIS FOR REJECTING A RETURN OF MERCHANDISE; (B) A COPY OF THE INDI-
VIDUAL BUYER'S RETURN ACTIVITY REPORT; AND (C) NOTICE OF THE OPPORTUNITY
TO CONTEST AND APPEAL SUCH REJECTION IF INITIATED WITHIN SIXTY DAYS FROM
THE DATE OF RECEIPT OF SUCH STATEMENT OF REJECTION.
4. Any retail mercantile establishment which violates any provision
of this section shall be liable, for a period of up to [twenty] THIRTY
days from the date of purchase, to the buyer for a cash refund or a
credit, at the buyer's option, provided that the merchandise has not
been used or damaged by the buyer.
[4.] 5. The provisions of subdivision one OF THIS SECTION shall not
apply to retail mercantile establishments or departments that have a
policy of:
(A) NOT ELECTRONICALLY TRACKING THE FREQUENCY AND VOLUME OF AN INDI-
VIDUAL BUYER'S RETURN OF UNUSED OR UNDAMAGED MERCHANDISE; AND
(B) providing, for a period of not less than twenty days after the
date of purchase, a cash refund for a cash purchase or providing a cash
refund or issuing a credit for a credit purchase, which credit is
applied to the account on which the purchase was debited, in connection
with the return of its unused and undamaged merchandise.
[5. Preemption.] 6. This section does not relieve any person, firm,
corporation or association subject to the provisions of this section
from complying with any law, ordinance, rule or regulation of any local-
ity relating to the posting of refund policies which affords the buyer
greater protection than do the provisions of this section.
S 2. This act shall take effect on the sixtieth day after it shall
have become a law.