Assembly Bill A4635

2009-2010 Legislative Session

Enacts a comprehensive complaint review procedure for the New York city water board

download bill text pdf

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Archive: Last Bill Status - In Assembly Committee


  • Introduced
    • In Committee Assembly
    • In Committee Senate
    • On Floor Calendar Assembly
    • On Floor Calendar Senate
    • Passed Assembly
    • Passed Senate
  • Delivered to Governor
  • Signed By Governor

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2009-A4635 (ACTIVE) - Details

Current Committee:
Assembly Corporations, Authorities And Commissions
Law Section:
Public Authorities Law
Laws Affected:
Amd ยงยง1045-g, 1045-j & 1045-y, Pub Auth L
Versions Introduced in Other Legislative Sessions:
2011-2012: A3316
2013-2014: A5948

2009-A4635 (ACTIVE) - Summary

Enacts a comprehensive complaint review procedure for the New York city water board in its processing of grievances brought by water and sewer customers, including the imposition of time limitations and further review by an independent administrative law judge.

2009-A4635 (ACTIVE) - Bill Text download pdf

                            
                    S T A T E   O F   N E W   Y O R K
________________________________________________________________________

                                  4635

                       2009-2010 Regular Sessions

                          I N  A S S E M B L Y

                            February 5, 2009
                               ___________

Introduced  by M. of A. BRENNAN, GREENE, MAISEL -- Multi-Sponsored by --
  M. of A. ABBATE, COLTON, GIANARIS, GLICK, GOTTFRIED, HEASTIE,  JACOBS,
  MILLMAN,  NOLAN,  ORTIZ,  PHEFFER  --  read  once  and referred to the
  Committee on Corporations, Authorities and Commissions

AN ACT to amend the public authorities law,  in  relation  to  complaint
  procedures for grievances before the New York city water board

  THE  PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:

  Section 1. Subdivision 4 of section 1045-g of the  public  authorities
law,  as  amended by chapter 467 of the laws of 2001, is amended to read
as follows:
  4. To establish, fix, revise,  charge  and  collect  and  enforce  the
payment  of all fees, rates, rents and other service charges for the use
of, or services furnished by the sewerage system, water system, or both,
as the case may be, so as to receive revenues which, together with other
revenues available to the board, if any, shall be at least sufficient at
all times so that such system or systems shall be placed on a  self-sus-
taining  basis  in  accordance with section one thousand forty-five-j of
this title; provided, however that the water board shall not establish a
limit of less than four years commencing from the date of the  bill  for
services  to  challenge any fee, rate, rent or other service charges for
the use of or services furnished by the water and/or  sewerage  systems;
any  such  challenge  shall  specifically  set  forth the basis for such
claim; AND PROVIDED FURTHER, HOWEVER, THAT THE WATER BOARD SHALL  ESTAB-
LISH  A WRITTEN PROCEDURE TO PROCESS CUSTOMER COMPLAINTS WHICH ALLOW FOR
THE ACCEPTANCE AND PROCESSING OF COMPLAINTS WITHIN  TEN  CALENDAR  DAYS.
SUCH  PROCEDURE  SHALL  REQUIRE  THAT  COMPLAINTS BE ACKNOWLEDGED BY THE
BOARD WITHIN THREE CALENDAR DAYS,  BE  PROMPTLY  INVESTIGATED,  AND  THE
RESULTS  OF  SUCH INVESTIGATION BE REPORTED TO THE CUSTOMER IN PLAIN AND
COMPREHENSIBLE LANGUAGE. UPON EXHAUSTION OF ALL COMPLAINT PROCEDURES, OR
AFTER THIRTY DAYS IF THE WATER BOARD FAILS TO RESPOND TO THE  COMPLAINT,

 EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                      [ ] is old law to be omitted.
                                                           LBD05031-01-9
              

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