LBD15518-03-0
S. 7465 2
SERVICE CONTRACT PROVIDER, or officers thereof, any inquiry in relation
to its transactions or condition or any matter connected therewith.
Every corporation or person so addressed shall reply in writing to such
inquiry promptly and truthfully, and such reply shall be, if required by
the superintendent, subscribed by such individual, or by such officer or
officers of a corporation, as the superintendent shall designate, and
affirmed by them as true under the penalties of perjury.
(2) In the event any corporation or person does not provide a good
faith response to an inquiry from the superintendent pursuant to this
section relating to accident insurance, health insurance, accident and
health insurance or health maintenance organization coverage OR SERVICE
CONTRACTS or with respect to life settlements, within a time period
specified by the superintendent of not less than fifteen business days,
the superintendent is authorized to levy a civil penalty, after notice
and hearing, against such corporation or person not to exceed five
hundred dollars per day for each day beyond the date specified by the
superintendent for response, but in no event shall such penalty exceed
seven thousand five hundred dollars.
S 2. Paragraph 3-a of subsection (b) of section 1101 of the insurance
law, as amended by chapter 486 of the laws of 2000, is amended to read
as follows:
(3-a) Notwithstanding the foregoing, the marketing, sale, offer for
sale, issuance, making, proposing to make or administration of THE
FOLLOWING SHALL NOT CONSTITUTE DOING AN INSURANCE BUSINESS IN THIS
STATE:
(A) a service contract pursuant to article seventy-nine of this chap-
ter [or];
(B) A warranty, [service contract or] maintenance agreement, OR
SERVICE CONTRACT AS DEFINED IN SUBSECTION (K) OF SECTION SEVEN THOUSAND
NINE HUNDRED TWO OF THIS CHAPTER, ISSUED BY A SELLER OR DELIVERER OF
HEATING FUEL AND conditioned upon or otherwise associated with the sale
or supply of heating fuel [shall not constitute doing an insurance busi-
ness in this state]; OR
(C) A CONTRACT OR AGREEMENT TO PROVIDE TOWING, RENTAL, OR EMERGENCY
ROAD SERVICES MADE BY A MOTOR CLUB THAT IS A NOT-FOR-PROFIT ORGANIZATION
AND THAT HAS BEEN OPERATING AS SUCH IN THIS STATE FOR AT LEAST TEN
YEARS, OR ANY SUCCESSOR THERETO.
S 3. Subsection (a) of section 2302 of the insurance law, paragraphs 5
and 6 as amended and paragraph 7 as added by chapter 614 of the laws of
1997, is amended to read as follows:
(a) This article shall apply to all kinds of insurance written on
risks or operations in this state by an insurer authorized to do busi-
ness in this state except:
(1) reinsurance (other than joint reinsurance to the extent stated in
section two thousand three hundred seventeen of this article);
(2) accident and health insurance;
(3) annuities, life insurance, including provisions for non-cancella-
ble disability benefits in conjunction therewith;
(4) marine insurance (other than inland marine insurance and insurance
upon automobiles, airplanes, seaplanes, dirigibles or other aircraft);
(5) marine protection and indemnity insurance; AND
(6) insurance issued by an assessment cooperative fire insurance
company[; and
(7) service contract reimbursement insurance].
S 4. Section 7901 of the insurance law, as added by chapter 614 of the
laws of 1997, paragraphs 2 and 3 as amended and paragraph 4 of
S. 7465 3
subsection (b) as added by chapter 257 of the laws of 1998, is amended
to read as follows:
S 7901. Scope and purposes. (a) The purposes of this article are to:
(1) create a legal framework within which service contracts may be
sold in this state;
(2) encourage the marketing and developing of more economical and
effective means of providing services under service contracts; [and]
(3) permit and encourage fair and effective competition among differ-
ent systems of providing and paying for these services; AND
(4) PROTECT SERVICE CONTRACT HOLDERS.
(b) This article shall not apply to:
(1) Express or implied warranties MADE WITHOUT SEPARATE OR ADDITIONAL
CONSIDERATION;
(2) Maintenance agreements;
(3) Warranties, service contracts or maintenance agreements offered by
public utilities on their transmission devices to the extent they are
regulated by the public service commission; [and]
(4) Warranties, service contracts and maintenance agreements that are
MADE BY A SELLER OR DELIVERER OF HEATING FUEL AND conditioned upon or
otherwise associated with the sale or supply of heating fuel[.]; AND
(5) A CONTRACT OR AGREEMENT TO PROVIDE TOWING, RENTAL, OR EMERGENCY
ROAD SERVICES MADE BY A MOTOR CLUB THAT IS A NOT-FOR-PROFIT ORGANIZATION
AND THAT HAS BEEN OPERATING AS SUCH IN THIS STATE FOR AT LEAST TEN
YEARS, OR ANY SUCCESSOR THERETO.
S 5. Subsections (a) and (l) of section 7902 of the insurance law are
REPEALED, subsections (b), (c), (d), (m) and (n) are relettered
subsections (a), (b), (c), (l) and (m).
S 5-a. Subsections (a), (b), (c) and (k) of section 7902 of the insur-
ance law, as added by chapter 614 of the laws of 1997, subsection (k) as
amended by chapter 264 of the laws of 2006, and subsections (a), (b),
and (c) as relettered by section five of this act are amended to read as
follows:
(a) "Administrator" means any person [designated by a], OTHER THAN A
PROVIDER'S EMPLOYEE, WHO THE provider APPOINTS, to [be responsible for
administration of] ADMINISTER THE PROVIDER'S service contracts, includ-
ing servicing, claims management and processing, recordkeeping, customer
service and collection of fees, BUT WHO IS NOT AN OBLIGOR UNDER THE
SERVICE CONTRACTS THE PERSON ADMINISTERS.
(b) "Incidental [damages" has the meaning as set forth in subdivision
one of section 2-715 of the uniform commercial code, as such definition
may be amended from time to time] EXPENSES" MEANS EXPENSES ASSOCIATED
WITH OR ARISING OUT OF LOSSES COVERED UNDER A SERVICE CONTRACT.
(c) "Maintenance agreement" means a contract of limited duration that
provides for scheduled maintenance of property, other than contracts
providing for the repair or replacement of such property due to a defect
in materials or workmanship, or wear and tear.
(k) (1) "Service contract" means a contract or agreement[, for a sepa-
rate or additional consideration,] for a specific duration, to:
(A) perform the repair, replacement or maintenance of property, or
indemnification for repair, replacement or maintenance, due to a defect
in materials or workmanship or FROM wear and tear[, with or without
additional provision for];
(B) REPAIR OR REPLACE A TIRE OR WHEEL AS A RESULT OF DAMAGE ARISING
FROM A ROAD HAZARD AND THAT IS MADE BY OR FOR THE MANUFACTURER OR SELLER
OF THE MOTOR VEHICLE TIRE; OR
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(C) PROVIDE MOTOR VEHICLE TOWING, RENTAL OR EMERGENCY ROAD SERVICE AND
THAT IS MADE BY A MOTOR CLUB.
(2) A SERVICE CONTRACT AS DESCRIBED IN SUBPARAGRAPH (A) OR (B) OF
PARAGRAPH ONE OF THIS SUBSECTION, MAY ALSO PROVIDE THE FOLLOWING:
(A) indemnity payments for incidental [damages] EXPENSES, provided
THAT any such indemnity payment per incident shall not exceed the
purchase price of the property [serviced. Service contracts may
include]; OR
(B) MOTOR VEHICLE towing, rental and emergency road service[, and].
(3) A SERVICE CONTRACT AS DESCRIBED IN SUBPARAGRAPH (A) OF PARAGRAPH
ONE OF THIS SUBSECTION, may also provide for the repair, replacement or
maintenance of property for damage resulting from power surges and acci-
dental damage from handling RESULTING FROM THE NORMAL AND CUSTOMARY USE
OF THE PROPERTY. [Service contracts may also include contracts to
repair, replace or maintain residential appliances and systems. Such
term shall also mean a contract or agreement made by or for the manufac-
turer or seller of a motor vehicle tire for repair or replacement of the
tire or wheel as the result of damage arising from a road hazard.]
S 5-b. Section 7902 of the insurance law is amended by adding a new
subsection (d) to read as follows:
(D) "MOTOR CLUB" MEANS AN ASSOCIATION OR CORPORATION THAT ENTERS INTO
CONTRACTS OR AGREEMENTS WITH MEMBERS OR SUBSCRIBERS UNDER WHICH MEMBERS
OR SUBSCRIBERS RECEIVE SERVICES AND BENEFITS ASSOCIATED WITH THE USE OR
OPERATION OF A MOTOR VEHICLE.
S 6. Subsection (a) of section 7903 of the insurance law, as added by
chapter 614 of the laws of 1997, is amended to read as follows:
(a) [Nothwithstanding] NOTWITHSTANDING any other provision of this
chapter to the contrary, the marketing, sale, offering for sale, issu-
ance, making, proposing to make and administration of service contracts
by any provider, administrator or other person, shall be exempt from all
other provisions of this chapter, OTHER THAN ARTICLES ONE, TWO AND THREE
OF THIS CHAPTER. A provider may[, but is not required to,] appoint [an
administrator or other designee] ONE OR MORE ADMINISTRATORS to [be
responsible for] ADMINISTER any or all of the [administration of]
PROVIDER'S service contracts [and compliance with this article].
S 7. Paragraph 1 of subsection (b) of section 7903 of the insurance
law, as added by chapter 614 of the laws of 1997, is amended to read as
follows:
(1) provides a receipt for, or other written evidence of, the purchase
of the service contract and a copy of the terms and conditions of the
service contract to the service contract holder where the sale takes
place in a retail store or other place of business. A copy of the
service contract in all cases shall be provided to the service contract
holder within [a reasonable period of time] TEN DAYS after the date of
purchase of the service contract; and
S 8. Paragraphs 1 and 2 of subsection (c) of section 7903 of the
insurance law, paragraph 1 as amended by chapter 578 of the laws of
2000, and paragraph 2 as added by chapter 614 of the laws of 1997, are
amended to read as follows:
(1) insure the performance of all [its] THE PROVIDER'S obligations
under all service contracts pursuant to a service contract reimbursement
insurance policy issued by an insurer authorized to issue service
contract reimbursement insurance in this state [or procured by an excess
line licensee pursuant to section two thousand one hundred eighteen of
this chapter. In the event the provider fails to insure its obligations
pursuant to this paragraph or in the event that such insurance shall
S. 7465 5
lapse or be terminated, the provider shall comply with either paragraph
two or three of this subsection within forty-five days of the insurance
lapse or termination];
(2) (A) maintain a funded reserve account for [its] THE PROVIDER'S
obligations under [its] THE PROVIDER'S service contracts issued and
outstanding in this state, which reserve account (i) contains reserves
in an amount not less than forty percent of the gross consideration
received upon the sale of[, less claims paid under,] all [its] THE
PROVIDER'S service contracts then in force, but not less than [zero] ONE
HUNDRED THOUSAND DOLLARS, and (ii) shall be subject to examination and
review by the superintendent; and
(B) place in trust [with] FOR the superintendent a financial security
deposit, having a value of not less than five percent of the gross
consideration received upon the sale of[, less claims paid under,] all
service contracts issued and then in force, but not less than [fifty]
ONE HUNDRED thousand dollars, consisting of one or more of the follow-
ing:
(i) a surety bond issued by an [authorized surety] INSURER AUTHORIZED
IN THIS STATE TO WRITE FIDELITY AND SURETY INSURANCE;
(ii) securities of the type eligible for deposit by authorized insur-
ers in this state;
(iii) cash; or
(iv) a letter of credit issued by a qualified United States financial
institution; or
S 9. Subsection (e) of section 7903 of the insurance law is REPEALED
and a new subsection (e) is added to read as follows:
(E)(1) A PROVIDER SHALL MAINTAIN THE MONIES IN THE FUNDED RESERVE
ACCOUNT PROVIDED FOR IN SUBPARAGRAPH (A) OF PARAGRAPH TWO OF SUBSECTION
(C) OF THIS SECTION IN A FIDUCIARY CAPACITY FOR THE BENEFIT OF THE
SERVICE CONTRACT HOLDERS. THE ACCOUNT'S TITLE SHALL INDICATE ITS FIDUCI-
ARY NATURE.
(2) THE PROVIDER'S FUNDED RESERVE ACCOUNT AND ITS FINANCIAL SECURITY
DEPOSIT SHALL BE EXEMPT FROM LEVY, EXECUTION, AND ATTACHMENT, OR OTHER
ACTION IN WHICH A PERSON OTHER THAN A SERVICE CONTRACT HOLDER OR THE
SUPERINTENDENT SEEKS RECOVERY OR COLLECTION OF A DEBT AGAINST THE
PROVIDER.
(3) A PROVIDER SHALL NOT ASSIGN, PLEDGE AS SECURITY, OR OTHERWISE
ENCUMBER THE PROVIDER'S FUNDED RESERVE ACCOUNT OR FINANCIAL SECURITY
DEPOSIT.
S 10. Section 7904 of the insurance law, as added by chapter 614 of
the laws of 1997, is amended to read as follows:
S 7904. [Required disclosures; service contract reimbursement insur-
ance policy] SERVICE CONTRACT REIMBURSEMENT INSURANCE.
(A) Service contract reimbursement insurance policies insuring service
contracts issued, sold or offered for sale in this state shall state
that, upon failure of the provider to perform under the service
contract, including failure to return the unearned provider fee there-
under, the insurer that issued the service contract reimbursement insur-
ance policy shall pay on behalf of the provider any sums the provider is
legally obligated to pay under the service contract or shall perform the
service which the provider is legally obligated to perform according to
the provider's contractual obligations under the service contracts
issued or sold by the provider.
(B)(1) AN AUTHORIZED INSURER THAT ISSUES SERVICE CONTRACT REIMBURSE-
MENT INSURANCE POLICIES IN THIS STATE SHALL ESTABLISH A CONTINGENCY
RESERVE FUND INTO WHICH IT SHALL DEPOSIT FORTY PERCENT OF NET PREMIUMS
S. 7465 6
RECEIVED FOR ITS SERVICE CONTRACT REIMBURSEMENT INSURANCE POLICIES LESS
DEPOSITS IN THE UNEARNED PREMIUM RESERVE FUND ESTABLISHED UNDER SECTION
ONE THOUSAND THREE HUNDRED FIVE OF THIS CHAPTER.
(2) AN INSURER MAY MAKE A WITHDRAWAL FROM THE SERVICE CONTRACT CONTIN-
GENCY RESERVE FUND ONLY WITH THE PRIOR APPROVAL OF THE SUPERINTENDENT.
THE SUPERINTENDENT SHALL GRANT APPROVAL FOR A WITHDRAWAL FROM THE FUND
ONLY TO THE EXTENT THAT THE INSURER'S TOTAL EXPOSURE HAS BEEN REDUCED
DUE TO THE EXPIRATION OR OTHER TERMINATION OF SERVICE CONTRACTS THAT IT
INSURES.
S 11. Subsections (b), (d), (k) and (n) of section 7905 of the insur-
ance law, as added by chapter 614 of the laws of 1997, are amended to
read as follows:
(b) Service contracts insured under a service contract reimbursement
insurance policy pursuant to [paragarph] PARAGRAPH one of subsection (c)
of section seven thousand nine hundred three of this article shall
contain a statement in substantially the following form: "Obligations
of the provider under this service contract are insured under a service
contract reimbursement insurance policy. If the provider fails to pay or
provide service on a claim within sixty days after proof of loss has
been filed, the SERVICE contract holder is entitled to make a claim
directly against the insurer under the service contract reimbursement
insurance policy." The service contract shall also state the name and
address and a toll-free telephone number of the insurer under the
related service contract reimbursement insurance policy.
(d) Service contracts shall identify [any administrator if different
from] the provider [or seller, the provider], ADMINISTRATOR and [the
service contract] seller. The identities of such parties [are] SHALL
not BE required to be preprinted on the service contract and may be
added to the service contract at the time of sale. Service contracts
shall clearly state the procedure that the service contract holder must
[take] FOLLOW to [obtain service under the terms and conditions of the
service contract] FILE A SERVICE CONTRACT CLAIM.
(k) Service contracts shall state the terms, restrictions or condi-
tions governing termination of the service contract by the parties [to
the service contract]. [The] A SERVICE CONTRACT THAT AFFORDS THE SERVICE
CONTRACT HOLDER A RIGHT TO TERMINATE THE SERVICE CONTRACT SHALL INCLUDE
THE METHOD FOR CALCULATING THE REFUND DUE TO THE SERVICE CONTRACT HOLD-
ER. A provider [of the service contract] WHO TERMINATES A SERVICE
CONTRACT shall mail a written notice OF TERMINATION to the service
contract holder at the last known address of the service contract holder
contained in the records of the provider at least fifteen days prior to
[cancellation] TERMINATION by the provider. The notice shall state the
effective date of the [cancellation] TERMINATION and the reason for the
[cancellation] TERMINATION. [Written notice is not required if the
reason for cancellation is nonpayment of the provider fee, a material
misrepresentation, or a substantial breach of duties by the service
contract holder relating to the covered property or its use.]
(n) [Service contracts] (1) A SERVICE CONTRACT shall [contain a state-
ment of the service contract holder's right to return the contract]
STATE THAT THE SERVICE CONTRACT HOLDER MAY RESCIND THE SERVICE CONTRACT
BY PROVIDING WRITTEN NOTICE THEREOF TO THE PROVIDER within at least
twenty days of the date of mailing of the service contract or within at
least ten days if the service contract is delivered TO THE SERVICE
CONTRACT HOLDER at the time of the sale [or within a longer time period
permitted under the contract. If no claim has been made under the
S. 7465 7
contract, the contract shall be void and the provider shall refund to
the contract holder the full purchase price of the contract].
(2) THE SERVICE CONTRACT SHALL ALSO STATE THAT THE PROVIDER WILL
REFUND THE FULL PURCHASE PRICE, LESS THE COST OF ANY CLAIM PAID, TO A
SERVICE CONTRACT HOLDER WHO RESCINDS THE SERVICE CONTRACT PURSUANT TO
PARAGRAPH ONE OF THIS SUBSECTION.
(3) THE SERVICE CONTRACT SHALL SPECIFY THE ADDRESS TO WHICH THE
SERVICE CONTRACT HOLDER SHALL SEND THE WRITTEN NOTICE OF RESCISSION.
(4) The service contract shall [also] contain a statement that a ten
percent penalty per month shall be added to a refund that is not made
within thirty days of [return] THE DATE THAT THE SERVICE CONTRACT HOLDER
GIVES THE PROVIDER WRITTEN NOTICE OF RESCISSION of the SERVICE contract
[to the provider].
S 12. Subsection (b) of section 7906 of the insurance law, as added by
chapter 614 of the laws of 1997, is amended to read as follows:
(b) A provider shall not [in its service contracts or literature]
make, permit or cause to be made any false or misleading statement, or
deliberately omit any material statement [that would make the service
contracts or literature misleading if omitted], in THE SERVICE CONTRACT
OR IN connection with the sale, offer to sell, or advertisement of a
service contract.
S 13. Subsections (b) and (e) of section 7907 of the insurance law, as
added by chapter 614 of the laws of 1997, are amended to read as
follows:
(b) The registration application shall be accompanied by a fee of [two
hundred fifty] ONE THOUSAND dollars for each year or fraction of a year
in which the registration shall be in effect.
(e) The PROVIDER'S registration shall continue in force until SUCH
TIME AS THE REGISTRATION IS suspended or revoked by the superintendent
[on the grounds that the provider is not trustworthy or has violated any
provision of this chapter or has given cause for the revocation or
suspension of such registration or the provider has failed to comply
with any prerequisite for the issuance of such registration approved,]
or terminated at the request of the provider, subject, however, to the
biennial renewal of the registration[, by filing a renewal application
and payment, prior to March first of each odd numbered year following
that in which its original registration application is filed, of a fee
of five hundred dollars] PURSUANT TO SUBSECTION (G) OF THIS SECTION.
S 14. Subsection (f) of section 7907 of the insurance law, as added by
chapter 614 of the laws of 1997, is amended to read as follows:
(f) Except for the registration requirement in this section, [provid-
ers and administrators] A PROVIDER OR ADMINISTRATOR of service contracts
[are], AS TO ITS SERVICE CONTRACT BUSINESS, SHALL BE exempt from any
licensing requirements UNDER THIS CHAPTER.
S 15. Subsection (g) of section 7907 of the insurance law, as added by
chapter 614 of the laws of 1997, is amended to read as follows:
(g) A PROVIDER SHALL FILE A BIENNIAL RENEWAL APPLICATION AND PAY A FEE
OF ONE THOUSAND DOLLARS TO THE SUPERINTENDENT, PRIOR TO MARCH FIRST OF
EACH ODD NUMBERED YEAR FOLLOWING THAT YEAR IN WHICH THE PROVIDER FILED
ITS ORIGINAL REGISTRATION APPLICATION AS LONG AS THE PROVIDER HAS
OUTSTANDING SERVICE CONTRACT OBLIGATIONS. The biennial renewal applica-
tion shall contain such information as required by the superintendent
including, but not limited to information to demonstrate that the appli-
cant continues to satisfy all requirements of section seven thousand
nine hundred three of this article.
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S 16. Paragraph 2 of subsection (a) of section 7908 of the insurance
law, as added by chapter 614 of the laws of 1997, is amended to read as
follows:
(2) A provider's or its administrator's accounts, books and records
shall include:
(A) copies of each type of service contract issued;
(B) the name and address of each service contract holder to the extent
that the name and address have been furnished by the service contract
holder to the provider;
(C) a list of the provider locations where service contracts are
marketed, sold, offered for sale, issued, made or proposed to be made or
administered; [and]
(D) [written] DOCUMENTATION FOR ALL claims filed, which shall contain
at least the dates and description of all claims related to the service
contracts; AND
(E) SUCH OTHER INFORMATION AS THE SUPERINTENDENT MAY REQUIRE.
S 17. Section 7910 of the insurance law, as added by chapter 614 of
the laws of 1997, is amended to read as follows:
S 7910. Enforcement provisions. (a) The superintendent may conduct
investigations or examinations of providers, administrators, insurers or
other persons to enforce the provisions of this article and protect
service contract holders [in this state]. Upon request of the super-
intendent, the provider shall make all accounts, books and records
concerning service contracts sold in this state by the provider avail-
able to the superintendent [which] THAT are necessary to enable the
superintendent to [reasonably] determine compliance [or noncompliance]
with this article.
(b) The superintendent may take action [which] THAT is necessary or
appropriate to enforce the provisions of this article and the super-
intendent's regulations and orders, and to protect service contract
holders [in this state].
[(1) If the provider has violated this article or the superintendent's
regulations or orders, the] (C) THE superintendent may REVOKE, OR
SUSPEND A PROVIDER'S REGISTRATION, OR MAY order a service contract
provider to cease and desist from committing violations of this article
or the superintendent's regulations or orders, OR may issue an order
[suspending a provider's registration under this article or] prohibiting
a service contract provider from marketing, selling, offering for sale,
issuing, making or proposing to make service contracts, or may issue an
order imposing a civil penalty, or any combination of [these] THE FORE-
GOING, IF THE PROVIDER, OR THE PROVIDER'S EXECUTIVE OFFICER OR OFFICERS
DIRECTLY RESPONSIBLE FOR THE PROVIDER'S SERVICE CONTRACT BUSINESS, HAS:
(1) VIOLATED ANY PROVISION OF THE INSURANCE LAW TO WHICH THE PROVIDER
IS SUBJECT, OR ANY REGULATION, OR SUBPOENA OR ORDER OF THE SUPERINTEN-
DENT OR OF ANOTHER STATE'S INSURANCE COMMISSIONER OR SERVICE CONTRACT
REGULATOR, OR ANY OTHER LAW IN THE COURSE OF THE REGISTRANT'S DEALINGS
IN SUCH CAPACITY;
(2) PROVIDED MATERIALLY INCORRECT, MATERIALLY MISLEADING, MATERIALLY
INCOMPLETE OR MATERIALLY UNTRUE INFORMATION IN ITS REGISTRATION APPLICA-
TION OR BIENNIAL RENEWAL APPLICATION;
(3) OBTAINED OR ATTEMPTED TO OBTAIN A REGISTRATION THROUGH MISREPRE-
SENTATION OR FRAUD;
(4) (A) USED FRAUDULENT, COERCIVE OR DISHONEST PRACTICES;
(B) DEMONSTRATED INCOMPETENCE;
(C) DEMONSTRATED UNTRUSTWORTHINESS; OR
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(D) DEMONSTRATED FINANCIAL IRRESPONSIBILITY IN THE CONDUCT OF SERVICE
CONTRACT BUSINESS IN THIS STATE OR ELSEWHERE;
(5) BEEN CONVICTED OF A FELONY, OR HAS BEEN GUILTY OF FRAUDULENT OR
DISHONEST PRACTICES OR OTHER MISCONDUCT OR MALFEASANCE;
(6) ENGAGED IN ANY UNFAIR TRADE OR CLAIMS PRACTICE IN THE COURSE OF
THE PROVIDER'S SERVICE CONTRACT BUSINESS;
(7) HAD A SERVICE CONTRACT PROVIDER LICENSE OR REGISTRATION, OR THE
EQUIVALENT DENIED, SUSPENDED OR REVOKED IN ANY OTHER STATE, PROVINCE,
DISTRICT OR TERRITORY;
(8) FAILED TO HONOR ITS CONTRACTUAL OBLIGATIONS SET OUT IN A SERVICE
CONTRACT; OR
(9) FAILED TO PAY STATE INCOME TAX OR COMPLY WITH ANY ADMINISTRATIVE
OR COURT ORDER DIRECTING PAYMENT OF STATE INCOME TAX.
(D) An order issued under [this paragraph may] SUBSECTION (C) OF THIS
SECTION SHALL be delivered to the provider OR TO ITS DESIGNATED AGENT
FOR SERVICE OF PROCESS at [its principal office or to the provider's
designated agent for service of process indicated in the provider's
registration materials pursuant to paragraph two of subsection (a) of
section seven thousand nine hundred seven of this article] THE ADDRESS
CONTAINED IN THE PROVIDER'S MOST RECENT REGISTRATION APPLICATION.
[(A)] (E) (1) A person aggrieved by an order issued under [this para-
graph] SUBSECTION (C) OF THIS SECTION may request a hearing before the
superintendent. The hearing request shall be filed with the superinten-
dent within twenty days of the date the superintendent's order is effec-
tive;
[(B)] (2) If a hearing is requested, [an] THEN THE order issued under
[this paragraph] SUBSECTION (C) OF THIS SECTION shall be suspended from
the original effective date of the order until completion of the hearing
and delivery of the final decision thereon TO THE PROVIDER by the super-
intendent, except that where the [provider has demonstrated a consistent
pattern or practice of gross misconduct in connection with the market-
ing, sale, offering for sale, issuance, making or proposing to make of
service contracts] ORDER CONTAINS A FINDING BY THE SUPERINTENDENT THAT
THE PUBLIC HEALTH, SAFETY OR WELFARE IMPERATIVELY REQUIRES EMERGENCY
ACTION, the effective date of the order shall not be suspended pending
the hearing and decision by the superintendent; and
[(C)] (3) At the hearing, the burden shall be on the superintendent to
show why the order issued pursuant to this paragraph is justified. The
provisions of section three hundred four of this chapter shall apply to
a hearing requested under this [paragraph] SUBSECTION.
[(2)] (F) The superintendent may bring an action in any court of
competent jurisdiction for an injunction or other appropriate relief to
enjoin threatened or existing violations of this article or of the
superintendent's orders or regulations. [An] THE SUPERINTENDENT, IN AN
action filed under this [paragraph] SUBSECTION may also seek restitution
on behalf of persons aggrieved by a violation of this article or orders
or regulations of the superintendent.
[(3)] (G)(1) A person in violation of this article may be subject to a
monetary penalty of not more than five hundred dollars per violation.
[If the violation is not willful, such person may in lieu of paying such
monetary penalty, provide restitution to the persons aggrieved by the
violation or otherwise remedy the violation within sixty days after
becoming aware of the violation.]
(2) THE SUPERINTENDENT MAY ALSO REQUIRE THE PROVIDER TO PAY RESTITU-
TION TO THE PERSONS AGGRIEVED BY THE VIOLATION OR TAKE SUCH OTHER ACTION
TO REMEDY OR AMELIORATE THE VIOLATION.
S. 7465 10
[(c)] (H) The authority of the superintendent under this section is in
addition to any other authority of the superintendent.
S 18. Section 7912 of the insurance law, as added by chapter 614 of
the laws of 1997, is amended to read as follows:
S 7912. [Transition. Providers who have submitted an application for
approval of registration pursuant to section seven thousand nine hundred
seven of this article who have been previously engaged in New York
state, for not less than two years immediately prior to the effective
date of this section in the business of marketing, selling, offering for
sale, issuing, making, proposing or administering a service contract
which otherwise was in compliance with all applicable laws of the state
of New York immediately prior to the effective date of this section, may
engage in such business in the state of New York until such time as the
superintendent has issued a determination on such application for
approval of registration provided that such application is received by
the superintendent within sixty days of the effective date of this
section.] PROVIDER RESPONSIBILITIES. A PROVIDER SHALL BE RESPONSIBLE
FOR ALL ASPECTS OF THE SERVICE CONTRACT BUSINESS THAT IT CONDUCTS IN
THIS STATE, IRRESPECTIVE OF WHETHER THE PROVIDER DESIGNATES AN ADMINIS-
TRATOR OR ALLOWS ANOTHER PERSON TO MARKET OR SELL ITS SERVICE CONTRACTS.
S 19. Section 7913 of the insurance law is renumbered section 7914 and
a new section 7913 is added to read as follows:
S 7913. CEASING TO MAINTAIN REGISTRATION. (A)(1) A REGISTERED PROVIDER
THAT: INTENDS TO WITHDRAW FROM THE SERVICE CONTRACT MARKET IN THIS
STATE; FAILS TO MAINTAIN ITS PROVIDER REGISTRATION; OR WHOSE REGISTRA-
TION THE SUPERINTENDENT HAS REVOKED OR SUSPENDED, SHALL SUBMIT TO THE
SUPERINTENDENT FOR APPROVAL A PLAN TO EFFECTUATE A WITHDRAWAL FROM THE
SERVICE CONTRACT MARKET IN THIS STATE.
(2) THE PROVIDER SHALL SUBMIT THE PROPOSED PLAN:
(A) AT LEAST FORTY-FIVE DAYS PRIOR TO THE PROVIDER'S INTENDED WITH-
DRAWAL FROM THE SERVICE CONTRACT MARKET; OR
(B) NOT LATER THAN THIRTY DAYS AFTER THE: (I) PROVIDER'S REGISTRATION
EXPIRES, OR (II) AFTER THE EFFECTIVE DATE OF AN ORDER ISSUED BY THE
SUPERINTENDENT THAT REVOKES OR SUSPENDS THE PROVIDER'S REGISTRATION.
(3) THE PLAN SHALL SET FORTH PROCEDURES BY WHICH THE PROVIDER SHALL
MEET ITS CONTRACTUAL OBLIGATIONS UNDER ITS SERVICE CONTRACTS AND ANY
APPLICABLE STATUTORY OBLIGATIONS OF THE PROVIDER; AND SUCH OTHER INFOR-
MATION AS THE SUPERINTENDENT MAY REQUIRE.
(4) TO PROTECT THE INTERESTS OF THE PROVIDER'S SERVICE CONTRACT HOLD-
ERS, THE SUPERINTENDENT MAY REQUIRE THAT A PROVIDER, WHICH HAS DEMON-
STRATED ITS FINANCIAL RESPONSIBILITY BY ONE OF THE METHODS SPECIFIED IN
PARAGRAPH TWO OR THREE OF SUBSECTION (C) OF SECTION SEVEN THOUSAND NINE
HUNDRED THREE OF THIS ARTICLE, DEPOSIT IN TRUST, IN THE NAME OF THE
SUPERINTENDENT, AN AMOUNT EQUAL TO THE MINIMUM FUNDED RESERVE ACCOUNT
CALCULATED BASED UPON THE PROVIDER'S OUTSTANDING SERVICE CONTRACTS.
(5) A PROVIDER WHO FAILS TO SUBMIT A PROPOSED PLAN WITHIN THE TIME
FRAMES SPECIFIED IN THIS SECTION, OR WITHDRAWS FROM THE SERVICE CONTRACT
MARKET IN THIS STATE WITHOUT HAVING A PLAN APPROVED BY THE SUPERINTEN-
DENT, SHALL BE SUBJECT TO A MONETARY PENALTY OF NOT MORE THAN FIVE
HUNDRED DOLLARS PER DAY FOR FAILURE TO FILE A PLAN.
(B) THE SUPERINTENDENT MAY CONTINUE TO ENFORCE THE PROVISIONS OF THIS
ARTICLE AS TO A PROVIDER AS LONG AS THE PROVIDER HAS OUTSTANDING SERVICE
CONTRACT OBLIGATIONS, NOTWITHSTANDING: (1) A PROVIDER'S FAILURE TO MAIN-
TAIN ITS REGISTRATION; (2) AN ORDER BY THE SUPERINTENDENT REVOKING OR
SUSPENDING THE PROVIDER'S REGISTRATION; OR (3) THE SUPERINTENDENT'S
APPROVAL OF A PLAN TO EFFECTUATE A WITHDRAWAL PURSUANT TO THIS SECTION.
S. 7465 11
S 20. This act shall take effect on the one hundred eightieth day
after it shall have become a law, provided however, that if section 1 of
chapter 499 of the laws of 2009 is not in effect on such date, then the
amendments made by section one-a of this act shall take effect on the
same date and in the same manner as section 1 of chapter 499 of the laws
of 2009 takes effect, except that any rule or regulation necessary for
the timely implementation of this act on its effective date may be
promulgated on or before such date.