Assembly Actions -
Lowercase Senate Actions - UPPERCASE |
|
---|---|
Jan 04, 2012 |
referred to corporations, authorities and commissions |
May 12, 2011 |
advanced to third reading cal.303 |
May 10, 2011 |
reported |
Jan 05, 2011 |
referred to corporations, authorities and commissions |
Assembly Bill A736
2011-2012 Legislative Session
Sponsored By
KELLNER
Archive: Last Bill Status - In Assembly Committee
- Introduced
-
- In Committee Assembly
- In Committee Senate
-
- On Floor Calendar Assembly
- On Floor Calendar Senate
-
- Passed Assembly
- Passed Senate
- Delivered to Governor
- Signed By Governor
Actions
co-Sponsors
Andrew Hevesi
Alan Maisel
Linda Rosenthal
Alec Brook-Krasny
multi-Sponsors
James F. Brennan
Vivian Cook
Deborah Glick
2011-A736 (ACTIVE) - Details
2011-A736 (ACTIVE) - Bill Text download pdf
S T A T E O F N E W Y O R K ________________________________________________________________________ 736 2011-2012 Regular Sessions I N A S S E M B L Y (PREFILED) January 5, 2011 ___________ Introduced by M. of A. KELLNER, HEVESI, MAISEL, ROSENTHAL, BROOK-KRASNY -- Multi-Sponsored by -- M. of A. BRENNAN, COOK, GLICK -- read once and referred to the Committee on Corporations, Authorities and Commis- sions AN ACT to amend the public service law, in relation to notification to utility customers of their right to direct access to public service commission complaint procedures without arbitration or court proceedings THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM- BLY, DO ENACT AS FOLLOWS: Section 1. Legislative findings and intent. The legislature hereby finds that some providers of residential utility service have created barriers to prompt resolution of customer complaints through the complaint adjudication functions of the public service commission. Some providers of electric service refer customers to private arbitration or judicial adjudication of utility customer complaints, contrary to the primary jurisdiction of the public service commission, creating barriers to the efficient and uniform enforcement and administration of the Home Energy Fair Practices Act. The legislature further finds that it is in the public interest to require the public service commission to notify all residential utility customers of their right to file complaints directly with the public service commission for administrative determi- nation without pursuing third party arbitration or judicial relief. S 2. Subdivision 1 of section 43 of the public service law, as added by chapter 713 of the laws of 1981, is amended to read as follows: 1. The commission shall maintain regulations for the handling of resi- dential customer complaints, which at a minimum shall require that each utility or municipality: (a) maintain procedures for prompt investi- gation of any complaint on a bill for gas or electric service rendered or a deposit required and for prompt reporting to the complainant of the EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets [ ] is old law to be omitted.
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