S T A T E O F N E W Y O R K
________________________________________________________________________
1217
2019-2020 Regular Sessions
I N A S S E M B L Y
January 14, 2019
___________
Introduced by M. of A. LIFTON, LUPARDO, THIELE, FAHY, WILLIAMS, BARRON,
ABINANTI, WRIGHT, MAGNARELLI, PAULIN, VANEL, COLTON, WALKER, ARROYO,
DICKENS, WALLACE, STECK, PEOPLES-STOKES, COOK, ORTIZ, GLICK, BENEDET-
TO, PERRY, RYAN, RICHARDSON, CARROLL, SANTABARBARA, CUSICK, WOERNER,
ROZIC, L. ROSENTHAL, OTIS, GOTTFRIED, JEAN-PIERRE, MOSLEY, GALEF,
QUART, BICHOTTE, D'URSO -- Multi-Sponsored by -- M. of A. DE LA ROSA,
ENGLEBRIGHT, HYNDMAN, LENTOL, RAMOS, RODRIGUEZ, SIMON -- read once and
referred to the Committee on Corporations, Authorities and Commissions
AN ACT to amend the public service law, in relation to service quality
standards for copper telephone systems
THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:
Section 1. Legislative findings. The legislature hereby finds and
declares that copper telephone systems are in a state of disrepair due
to aging equipment and underinvestment by telephone corporations in the
financial and workforce capital needed to ensure the system's high qual-
ity functioning. In 2005 the public service commission severely
curtailed service quality penalties, which has led telephone companies
to virtually abandon upkeep of copper telephone systems letting them age
and deteriorate. Copper telephone systems will continue to deteriorate
if such issues are not addressed.
Millions of New Yorkers rely on the copper telephone system, in many
places with no alternative source of affordable service. Many customers
are subject to prolonged service outages, long delays in new service
installation, and frequent instances of substandard service. Further,
many telephone companies lack the workforce necessary to meet the
system's installation, maintenance and repair needs.
While some communities within the state are not reliant on copper
telephone systems, many still are. There are communities that have
access to fiber optic services but significant portions of upstate
including cities and rural areas and other underserved areas do not. In
EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
[ ] is old law to be omitted.
LBD02855-01-9
A. 1217 2
many cases the regions which do not have access to fiber optic services
are the same areas suffering from the worst copper service. In most of
these communities, customers face a virtual broadband monopoly because,
as the Staff Telecommunications Assessment reported in the summer of
2015, fewer than 1% of broadband customers choose satellite as their
provider and wireless alternatives are too costly because of data caps.
Thus it is necessary to fix and keep copper telephone systems in good
working condition since many communities in New York state are still
reliant on them. It is the responsibility of the public service commis-
sion to ensure that all telephone corporations maintain their copper
telephone systems in a state of good repair so that all regions of New
York state have equal access to quality functioning telecommunications
services.
§ 2. The public service law is amended by adding a new section 91-b to
read as follows:
§ 91-B. SERVICE QUALITY STANDARDS FOR COPPER TELEPHONE SYSTEMS. 1. IN
ACCORDANCE WITH SUBDIVISION ONE OF SECTION NINETY-ONE AND SECTION NINE-
TY-EIGHT OF THIS ARTICLE, THE COMMISSION SHALL REQUIRE ALL COPPER TELE-
PHONE SYSTEMS TO BE MAINTAINED IN A STATE OF GOOD REPAIR WITHIN THREE
YEARS OF THE EFFECTIVE DATE OF THIS SECTION.
2. THE COMMISSION SHALL ESTABLISH A PLAN TO ACHIEVE A STATE OF GOOD
REPAIR FOR ALL COPPER TELEPHONE SYSTEMS. SUCH PLAN SHALL INCLUDE, BUT
SHALL NOT BE LIMITED TO:
(A) REINVESTMENT IN COPPER TELEPHONE SYSTEM PLANTS. SUCH REINVESTMENT
SHALL INCLUDE REPLACING, UPGRADING, MAINTAINING AND REPAIRING EQUIPMENT
AND MAINTAINING A SUFFICIENT WORKFORCE TO PERFORM REQUIRED MAINTENANCE;
(B) MAINTENANCE OF AIR PRESSURE SYSTEMS. SUCH MAINTENANCE SHALL
INCLUDE UPDATING AIR PRESSURE EQUIPMENT SUCH AS TRANSDUCERS, MANIFOLDS,
AND DEHYDRATORS AND CABLE REPAIRS. AN ADEQUATE WORKFORCE SHALL BE MAIN-
TAINED TO PERFORM REQUIRED MAINTENANCE ON SUCH AIR PRESSURE SYSTEMS;
(C) CREATION OF PROACTIVE MAINTENANCE CREWS TO ENSURE ALL CUSTOMERS
RECEIVE QUALITY SERVICE; AND
(D) COLLECTION AND ASSESSMENT OF SERVICE QUALITY DATA. THE COMMISSION
SHALL THEN IMPOSE SERVICE QUALITY PENALTIES FOR FAILURE TO MEET SERVICE
QUALITY METRICS FOR ALL CONSUMERS.
§ 3. This act shall take effect immediately.