S T A T E O F N E W Y O R K
________________________________________________________________________
1064
2021-2022 Regular Sessions
I N A S S E M B L Y
January 7, 2021
___________
Introduced by M. of A. CAHILL -- Multi-Sponsored by -- M. of A. COOK,
GALEF -- read once and referred to the Committee on Consumer Affairs
and Protection
AN ACT to amend the public service law, in relation to requiring tele-
phone service providers to furnish a toll-free consumer service number
for consumers offered unsolicited services
THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:
Section 1. The public service law is amended by adding a new section
92-j to read as follows:
§ 92-J. TOLL-FREE CONSUMER SERVICE NUMBER FOR CONSUMERS OFFERED UNSO-
LICITED SERVICES. ANY PERSON, FIRM, CORPORATION, PARTNERSHIP, ASSOCI-
ATION, COMPANY OR BUSINESS OFFERING OR PROVIDING TO A CONSUMER UNSOLIC-
ITED TELEPHONE SERVICES WITHOUT CHARGE FOR A SPECIFIED PERIOD OF USE
TIME OR FOR A SPECIFIED VALUE OF USE TIME BY MEANS OF A TELEPHONE CALL-
ING CARD NUMBER, ACCOUNT NUMBER, ELECTRONIC SERIAL NUMBER OR PERSONAL
IDENTIFICATION NUMBER WHEN A CHARGE, FEE OR PAYMENT IS SUBSEQUENTLY
REQUIRED BY THE CONSUMER FOR TERMINATION OR CONTINUED USE OF THE UNSO-
LICITED TELEPHONE SERVICE SHALL FURNISH A TOLL-FREE CONSUMER SERVICE
NUMBER TO ALL SUCH CONSUMERS WHICH A CONSUMER CAN USE TO OBTAIN ANSWERS
TO QUESTIONS, INFORMATION ON THE RATES, INFORMATION ON TERMS OR CONDI-
TIONS, AND FOR RESOLUTION OF A BILLING OR SERVICE COMPLAINT.
§ 2. This act shall take effect on the thirtieth day after it shall
have become a law.
EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
[ ] is old law to be omitted.
LBD01313-01-1