assembly Bill A3427

Signed By Governor
2021-2022 Legislative Session

Prohibits telephone, cable and utility companies from charging a fee to customers who request copies of previous bill statements or statements verifying that they are a customer

download bill text pdf

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Current Bill Status - Signed by Governor


  • Introduced
  • In Committee
  • On Floor Calendar
    • Passed Senate
    • Passed Assembly
  • Delivered to Governor
  • Signed by Governor

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Actions

view actions (12)
Assembly Actions - Lowercase
Senate Actions - UPPERCASE
Dec 01, 2021 signed chap.636
Nov 19, 2021 delivered to governor
May 25, 2021 returned to assembly
passed senate
3rd reading cal.1177
substituted for s4194
Mar 23, 2021 referred to energy and telecommunications
Mar 22, 2021 delivered to senate
passed assembly
Mar 18, 2021 advanced to third reading cal.180
Mar 16, 2021 reported
Jan 26, 2021 referred to corporations, authorities and commissions

A3427 (ACTIVE) - Details

See Senate Version of this Bill:
S4194
Law Section:
Public Service Law
Laws Affected:
Amd §§224-b & 44, Pub Serv L
Versions Introduced in 2019-2020 Legislative Session:
A9142, S8899

A3427 (ACTIVE) - Summary

Prohibits telephone, cable and utility companies from charging a fee to customers who request copies of previous bill statements or statements verifying that they are a customer.

A3427 (ACTIVE) - Bill Text download pdf

 
                     S T A T E   O F   N E W   Y O R K
 ________________________________________________________________________
 
                                   3427
 
                        2021-2022 Regular Sessions
 
                           I N  A S S E M B L Y
 
                             January 26, 2021
                                ___________
 
 Introduced  by  M.  of  A. L. ROSENTHAL -- read once and referred to the
   Committee on Corporations, Authorities and Commissions
 
 AN ACT to amend the public service law, in relation to prohibiting tele-
   phone, cable and utility companies from charging a  fee  to  customers
   who  request copies of previous billing statements or statements veri-
   fying that they are a customer
 
   THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND  ASSEM-
 BLY, DO ENACT AS FOLLOWS:
 
   Section  1. Section 224-b of the public service law, as added by chap-
 ter 359 of the laws of 2009, is amended to read as follows:
   § 224-b. Cable bills. 1. At the time service is initiated to  a  resi-
 dential  customer  and  at least once a year thereafter, every telephone
 corporation, as defined in subdivision seventeen of section two of  this
 chapter,  and  every cable television company, as defined in section two
 hundred twelve of this article that provides cable service to  customers
 in  New  York  shall  provide  its  customers with a notice that billing
 statements are available in a large print format.  Upon written  request
 by  a customer, every telephone corporation and cable television company
 shall provide the customer's billing statements in large print format no
 later than sixty days after the date upon which the request is  received
 by   the   telephone  corporation  and  cable  television  company.  The
 provisions of this section shall apply only to printed  statements.  For
 the purposes of this section, "large print" means a font size of sixteen
 or larger to illuminate billing information.
   2.  UPON CUSTOMER REQUEST, EVERY TELEPHONE CORPORATION AND CABLE TELE-
 VISION COMPANY SHALL  PROVIDE  COPIES  OF  PREVIOUS  BILLING  STATEMENTS
 AND/OR  STATEMENTS VERIFYING THAT SUCH PERSON REQUESTING THE DOCUMENT IS
 A CUSTOMER OF SUCH TELEPHONE CORPORATION OR  TELEVISION  COMPANY.  TELE-
 PHONE  CORPORATIONS  AND  TELEVISION COMPANIES SHALL NOT IMPOSE ANY FEE,
 CHARGE OR SURCHARGE FOR SUCH REQUESTS.
 
  EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                       [ ] is old law to be omitted.
                                                            LBD00960-01-1