Senate Bill S4194

Signed By Governor
2021-2022 Legislative Session

Prohibits telephone, cable and utility companies from charging a fee to customers who request copies of previous bill statements or statements verifying that they are a customer

download bill text pdf

Sponsored By

Archive: Last Bill Status Via A3427 - Signed by Governor


  • Introduced
    • In Committee Assembly
    • In Committee Senate
    • On Floor Calendar Assembly
    • On Floor Calendar Senate
    • Passed Assembly
    • Passed Senate
  • Delivered to Governor
  • Signed By Governor

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2021-S4194 (ACTIVE) - Details

See Assembly Version of this Bill:
A3427
Law Section:
Public Service Law
Laws Affected:
Amd §§224-b & 44, Pub Serv L
Versions Introduced in 2019-2020 Legislative Session:
S8899, A9142

2021-S4194 (ACTIVE) - Summary

Prohibits telephone, cable and utility companies from charging a fee to customers who request copies of previous bill statements or statements verifying that they are a customer.

2021-S4194 (ACTIVE) - Sponsor Memo

2021-S4194 (ACTIVE) - Bill Text download pdf

                            
 
                     S T A T E   O F   N E W   Y O R K
 ________________________________________________________________________
 
                                   4194
 
                        2021-2022 Regular Sessions
 
                             I N  S E N A T E
 
                             February 2, 2021
                                ___________
 
 Introduced  by  Sen.  COMRIE -- read twice and ordered printed, and when
   printed to be committed to the Committee on  Energy  and  Telecommuni-
   cations
 
 AN ACT to amend the public service law, in relation to prohibiting tele-
   phone,  cable  and  utility companies from charging a fee to customers
   who request copies of previous billing statements or statements  veri-
   fying that they are a customer
 
   THE  PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
 BLY, DO ENACT AS FOLLOWS:
 
   Section 1. Section 224-b of the public service law, as added by  chap-
 ter 359 of the laws of 2009, is amended to read as follows:
   §  224-b.  Cable bills. 1. At the time service is initiated to a resi-
 dential customer and at least once a year  thereafter,  every  telephone
 corporation,  as defined in subdivision seventeen of section two of this
 chapter, and every cable television company, as defined in  section  two
 hundred  twelve of this article that provides cable service to customers
 in New York shall provide its  customers  with  a  notice  that  billing
 statements  are available in a large print format.  Upon written request
 by a customer, every telephone corporation and cable television  company
 shall provide the customer's billing statements in large print format no
 later  than sixty days after the date upon which the request is received
 by  the  telephone  corporation  and  cable  television   company.   The
 provisions  of  this section shall apply only to printed statements. For
 the purposes of this section, "large print" means a font size of sixteen
 or larger to illuminate billing information.
   2. UPON CUSTOMER REQUEST, EVERY TELEPHONE CORPORATION AND CABLE  TELE-
 VISION  COMPANY  SHALL  PROVIDE  COPIES  OF  PREVIOUS BILLING STATEMENTS
 AND/OR STATEMENTS VERIFYING THAT SUCH PERSON REQUESTING THE DOCUMENT  IS
 A  CUSTOMER  OF  SUCH TELEPHONE CORPORATION OR TELEVISION COMPANY. TELE-
 PHONE CORPORATIONS AND TELEVISION COMPANIES SHALL NOT  IMPOSE  ANY  FEE,
 CHARGE OR SURCHARGE FOR SUCH REQUESTS.
 
  EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                       [ ] is old law to be omitted.
              

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