Assembly Actions -
Lowercase Senate Actions - UPPERCASE |
|
---|---|
Nov 08, 2021 |
signed chap.590 |
Oct 27, 2021 |
delivered to governor |
Jun 10, 2021 |
returned to assembly passed senate 3rd reading cal.1776 substituted for s4823 |
Jun 10, 2021 |
substituted by a3359 ordered to third reading cal.1776 committee discharged and committed to rules |
Feb 12, 2021 |
referred to energy and telecommunications |
Senate Bill S4823
Signed By Governor2021-2022 Legislative Session
Sponsored By
(D) 14th Senate District
Archive: Last Bill Status Via A3359 - Signed by Governor
- Introduced
-
- In Committee Assembly
- In Committee Senate
-
- On Floor Calendar Assembly
- On Floor Calendar Senate
-
- Passed Assembly
- Passed Senate
- Delivered to Governor
- Signed By Governor
Actions
Votes
2021-S4823 (ACTIVE) - Details
- See Assembly Version of this Bill:
- A3359
- Law Section:
- Public Service Law
- Laws Affected:
- Add §53-a, Pub Serv L
2021-S4823 (ACTIVE) - Summary
Prohibits utility companies from harassing, oppressing or abusing any residential customer in connection with the handling of a residential customer complaint, the offering and/or negotiating of a deferred payment agreement, or the collection of an unpaid balance or any other obligation owed by such customer.
2021-S4823 (ACTIVE) - Sponsor Memo
BILL NUMBER: S4823 SPONSOR: COMRIE TITLE OF BILL: An act to amend the public service law, in relation to prohibiting util- ity companies from harassing, oppressing or abusing any residential customer in connection with the handling of a complaint or unpaid balance PURPOSE OR GENERAL IDEA OF BILL: The purpose of this bill is to protect customers' rights when negotiat- ing with a utility company over a complaint or unpaid balance. SUMMARY OF PROVISIONS: Section one of the bill would amend the public service law by adding a new section 53-a that would prohibit utilities from engaging in abusive and unscrupulous conduct toward a residential customer. A utility corpo- ration or municipality, or energy services companies (ESCO) shall not
2021-S4823 (ACTIVE) - Bill Text download pdf
S T A T E O F N E W Y O R K ________________________________________________________________________ 4823 2021-2022 Regular Sessions I N S E N A T E February 12, 2021 ___________ Introduced by Sen. COMRIE -- read twice and ordered printed, and when printed to be committed to the Committee on Energy and Telecommuni- cations AN ACT to amend the public service law, in relation to prohibiting util- ity companies from harassing, oppressing or abusing any residential customer in connection with the handling of a complaint or unpaid balance THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM- BLY, DO ENACT AS FOLLOWS: Section 1. The public service law is amended by adding a new section 53-a to read as follows: § 53-A. PROHIBITION OF UTILITIES ENGAGING IN DETRIMENTAL CONDUCT TOWARDS A RESIDENTIAL CUSTOMER. 1. A UTILITY CORPORATION OR MUNICI- PALITY, OR ENERGY SERVICES COMPANIES SUBJECT TO THE DEPARTMENT'S UNIFORM BUSINESS PRACTICES AND SECTION THREE HUNDRED FORTY-NINE AND THREE HUNDRED FORTY-NINE-D OF THE GENERAL BUSINESS LAW, ALSO KNOWN AS ESCOS, SHALL NOT ENGAGE IN ANY CONDUCT THE NATURAL CONSEQUENCE OF WHICH IS TO HARASS, OPPRESS, OR ABUSE ANY RESIDENTIAL CUSTOMER IN CONNECTION WITH THE HANDLING OF A RESIDENTIAL CUSTOMER COMPLAINT, THE OFFERING AND/OR NEGOTIATING OF A DEFERRED PAYMENT AGREEMENT, OR THE COLLECTION OF AN UNPAID BALANCE OR ANY OTHER OBLIGATION OWED BY SUCH CUSTOMER. 2. ALL UTILITIES OR MUNICIPAL UTILITIES OR ESCOS IN VIOLATION OF THIS SECTION SHALL BE SUBJECT TO FINES, PENALTIES AND ENFORCEMENT BY THE DEPARTMENT PURSUANT TO SECTIONS TWENTY-FOUR, TWENTY-FIVE, TWENTY-FIVE-A, AND TWENTY-SIX OF THIS CHAPTER, AND ALL SUCH OTHER LEGAL OR EQUITABLE REMEDIES AS MAY BE NECESSARY OR CONVENIENT FOR PROTECTION OF CONSUMERS AGAINST THE PROHIBITED BEHAVIORS DESCRIBED IN SUBDIVISION ONE OF THIS SECTION. 3. THE COMMISSION SHALL PROMULGATE RULES AND REGULATIONS NECESSARY TO IMPLEMENT AND ENFORCE THE PROVISIONS OF THIS SECTION. EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets [ ] is old law to be omitted. LBD08935-01-1
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