Assembly Actions -
Senate Actions - UPPERCASE
|Jan 23, 2023||
referred to labor
Assembly Bill A2052
2023-2024 Legislative Session
Current Bill Status - In Assembly Committee
- In Committee Assembly
- On Floor Calendar Assembly
- Passed Assembly
- Delivered to Governor
- Signed By Governor
2023-A2052 (ACTIVE) - Details
2023-A2052 (ACTIVE) - Summary
Prevents the displacement of call center workers who provide call center services for the government in certain circumstances; provides protections for call center workers when contracts with call center contractors are terminated; requires new call center contractors to hire existing call center workers; protects collective bargaining agreements.
2023-A2052 (ACTIVE) - Bill Text download pdf
S T A T E O F N E W Y O R K ________________________________________________________________________ 2052 2023-2024 Regular Sessions I N A S S E M B L Y January 23, 2023 ___________ Introduced by M. of A. JOYNER -- read once and referred to the Committee on Labor AN ACT to amend the labor law, in relation to preventing the displace- ment of call center workers who provide call center services for the government in certain circumstances THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM- BLY, DO ENACT AS FOLLOWS: Section 1. The labor law is amended by adding a new article 21-B to read as follows: ARTICLE 21-B PROTECTION OF CALL CENTER WORKERS FROM DISPLACEMENT SECTION 790. DEFINITIONS. 791. TERMINATED CALL CENTER CONTRACT. 792. ENTERING INTO A CALL CENTER CONTRACT. 793. REMEDIES. 794. NO CONFLICT WITH COLLECTIVE BARGAINING AGREEMENTS. § 790. DEFINITIONS. AS USED IN THIS ARTICLE: 1. THE TERM "CALL CENTER" MEANS A FACILITY OR OTHER OPERATION IN WHICH EMPLOYEES RECEIVE PHONE CALLS OR OTHER COMMUNICATIONS, INCLUDING ELEC- TRONIC COMMUNICATIONS FOR THE PURPOSE OF PROVIDING CUSTOMER ASSISTANCE OR FOR RELATED SERVICES SUPPORTIVE OF BUSINESS PROCESSES. 2. THE TERM "CALL CENTER CONTRACT" MEANS A CONTRACT WITH A GOVERN- MENTAL BODY, OR A SUBCONTRACT WITH AN ENTITY THAT HAS A CONTRACT WITH A GOVERNMENTAL BODY, PURSUANT TO WHICH THE CONTRACTOR FURNISHES CALL CENTER SERVICES FOR THE BENEFIT OF THE GOVERNMENTAL BODY. 3. THE TERM "GOVERNMENTAL BODY" MEANS THE STATE OF NEW YORK OR ANY POLITICAL SUBDIVISION THEREOF, AND ANY PUBLIC AUTHORITY OR PUBLIC BENE- FIT CORPORATION IN THE STATE OF NEW YORK. 4. THE TERM "CALL CENTER EMPLOYEE" MEANS ANY PERSON EMPLOYED TO PERFORM CALL CENTER SERVICES WHO HAS BEEN REGULARLY ASSIGNED TO SUCH WORK FOR A CALL CENTER CONTRACTOR ON A FULL OR PART-TIME BASIS FOR AT EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets [ ] is old law to be omitted. LBD06817-01-3
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