Senate Bill S731

2023-2024 Legislative Session

Relates to quality standards for internet service providers

download bill text pdf

Sponsored By

Current Bill Status - In Senate Committee Energy And Telecommunications Committee


  • Introduced
    • In Committee Assembly
    • In Committee Senate
    • On Floor Calendar Assembly
    • On Floor Calendar Senate
    • Passed Assembly
    • Passed Senate
  • Delivered to Governor
  • Signed By Governor

Do you support this bill?

Please enter your contact information

Home address is used to determine the senate district in which you reside. Your support or opposition to this bill is then shared immediately with the senator who represents you.

Optional services from the NY State Senate:

Create an account. An account allows you to officially support or oppose key legislation, sign petitions with a single click, and follow issues, committees, and bills that matter to you. When you create an account, you agree to this platform's terms of participation.

Include a custom message for your Senator? (Optional)

Enter a message to your senator. Many New Yorkers use this to share the reasoning behind their support or opposition to the bill. Others might share a personal anecdote about how the bill would affect them or people they care about.
Actions

2023-S731 (ACTIVE) - Details

Current Committee:
Senate Energy And Telecommunications
Law Section:
Public Service Law
Laws Affected:
Amd Art 11 Art Head, §212, add §231, Pub Serv L
Versions Introduced in Other Legislative Sessions:
2019-2020: S7988
2021-2022: S4061

2023-S731 (ACTIVE) - Summary

Directs the public service commission to establish quality of service standards, minimum performance levels, customer-specific credits, and reporting requirements that shall apply to each internet service provider.

2023-S731 (ACTIVE) - Sponsor Memo

2023-S731 (ACTIVE) - Bill Text download pdf

                             
                     S T A T E   O F   N E W   Y O R K
 ________________________________________________________________________
 
                                    731
 
                        2023-2024 Regular Sessions
 
                             I N  S E N A T E
 
                              January 6, 2023
                                ___________
 
 Introduced  by  Sen.  PARKER -- read twice and ordered printed, and when
   printed to be committed to the Committee on  Energy  and  Telecommuni-
   cations
 
 AN ACT to amend the public service law, in relation to quality standards
   for internet service providers
 
   THE  PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
 BLY, DO ENACT AS FOLLOWS:
 
   Section 1. The article heading of article 11  of  the  public  service
 law,  as  added by chapter 83 of the laws of 1995, is amended to read as
 follows:
      PROVISIONS RELATING TO CABLE TELEVISION COMPANIES AND INTERNET
                             SERVICE PROVIDERS
   § 2. Section 212 of the public service law is amended by adding a  new
 subdivision 15 to read as follows:
   15.  "INTERNET  SERVICE  PROVIDER"  SHALL MEAN ANY PERSON, BUSINESS OR
 ORGANIZATION QUALIFIED TO DO BUSINESS IN THIS STATE THAT PROVIDES  INDI-
 VIDUALS,  CORPORATIONS, OR OTHER ENTITIES WITH THE ABILITY TO CONNECT TO
 THE INTERNET.
   § 3. The public service law is amended by adding a new section 231  to
 read as follows:
   §  231.  SERVICE  QUALITY  STANDARDS  FOR  INTERNET SERVICE PROVIDERS;
 PENALTIES. 1. THE COMMISSION SHALL ESTABLISH QUALITY OF  SERVICE  STAND-
 ARDS, MINIMUM PERFORMANCE LEVELS, CUSTOMER-SPECIFIC CREDITS, AND REPORT-
 ING REQUIREMENTS THAT SHALL APPLY TO EACH INTERNET SERVICE PROVIDER.
   A.  SERVICE  STANDARDS SHALL INCLUDE, BUT NOT BE LIMITED TO: (I) MEAS-
 URES RELATING TO REPAIRS FOR SERVICE OUTAGES  WITHIN  FORTY-EIGHT  HOURS
 UNLESS  A CUSTOMER OPTS OTHERWISE; (II) A REQUIREMENT THAT NEW INSTALLA-
 TION ORDERS BE COMPLETED WITHIN FIVE DAYS UNLESS A SUBSCRIBER OR CUSTOM-
 ER OPTS OTHERWISE;  (III)  A  REQUIREMENT  THAT  EACH  INTERNET  SERVICE
 PROVIDER  DEVELOP  PROCEDURES  TO  PRIORITIZE SERVICE TO SUBSCRIBERS AND
 CUSTOMERS WHO  ARE  SPECIAL-NEEDS  SUBSCRIBERS  AND  CUSTOMERS  AND  FOR
 
  EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                       [ ] is old law to be omitted.
                                                            LBD02846-01-3
              

Comments

Open Legislation is a forum for New York State legislation. All comments are subject to review and community moderation is encouraged.

Comments deemed off-topic, commercial, campaign-related, self-promotional; or that contain profanity, hate or toxic speech; or that link to sites outside of the nysenate.gov domain are not permitted, and will not be published. Attempts to intimidate and silence contributors or deliberately deceive the public, including excessive or extraneous posting/posts, or coordinated activity, are prohibited and may result in the temporary or permanent banning of the user. Comment moderation is generally performed Monday through Friday. By contributing or voting you agree to the Terms of Participation and verify you are over 13.

Create an account. An account allows you to sign petitions with a single click, officially support or oppose key legislation, and follow issues, committees, and bills that matter to you. When you create an account, you agree to this platform's terms of participation.