Assembly Bill A10169

                             
                     S T A T E   O F   N E W   Y O R K
 ________________________________________________________________________
 
                                   10169
 
                           I N  A S S E M B L Y
 
                             February 12, 2026
                                ___________
 
 Introduced  by M. of A. CASHMAN -- read once and referred to the Commit-
   tee on Corporations, Authorities and Commissions
 
 AN ACT to amend the public service law, in relation to requiring  broad-
   band  service  providers  to  adhere  to  repair timelines for service
   interruptions
 
   THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND  ASSEM-
 BLY, DO ENACT AS FOLLOWS:
 
   Section  1. This act shall be known and may be cited as the "Broadband
 Service Repair Timeline Act".
   § 2. The public service law is amended by adding a new section 231  to
 read as follows:
   §  231. BROADBAND SERVICE REPAIR TIMELINE. 1. FOR THE PURPOSES OF THIS
 SECTION, THE FOLLOWING TERMS SHALL HAVE THE FOLLOWING MEANINGS:
   (A) "BROADBAND SERVICE PROVIDER" MEANS ANY ENTITY PROVIDING  FIXED  OR
 WIRELESS  BROADBAND  INTERNET  ACCESS SERVICE TO RESIDENTIAL OR BUSINESS
 CUSTOMERS WITHIN THE STATE.
   (B) "SERVICE INTERRUPTION" MEANS A  COMPLETE  CESSATION  OF  BROADBAND
 SERVICE  OR A MATERIAL DEGRADATION THAT RENDERS THE SERVICE UNUSABLE FOR
 ITS ORDINARY INTENDED PURPOSES.
   2. BROADBAND SERVICE PROVIDERS SHALL:
   (A) COMMENCE CORRECTIVE ACTIONS ON ANY  SERVICE  INTERRUPTIONS  WITHIN
 TWENTY-FOUR HOURS OF RECEIVING NOTICE OF SUCH SERVICE INTERRUPTION.
   (B)  RESTORE  BROADBAND  SERVICE WITHIN SEVENTY-TWO HOURS OF RECEIVING
 NOTICE OF SUCH SERVICE INTERRUPTION, UNLESS SUCH  PROVIDER  DEMONSTRATES
 THAT BROADBAND SERVICE CANNOT BE RESTORED WITHIN SUCH PERIOD DUE TO:
   (I) SEVERE WEATHER;
   (II) A NATURAL DISASTER;
   (III)  DAMAGE  TO  THIRD-PARTY  INFRASTRUCTURE  OUTSIDE THE PROVIDER'S
 CONTROL; OR
   (IV) OTHER EXTRAORDINARY CIRCUMSTANCES AS DETERMINED  BY  THE  COMMIS-
 SION.
   (C)  PROVIDE TIMELY NOTICE TO AFFECTED CUSTOMERS OF THE SERVICE INTER-
 RUPTION INCLUDING, BUT NOT LIMITED TO:
   (I) ESTIMATED RESTORATION TIMES; AND
 
  EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                       [ ] is old law to be omitted.
              

                                                            LBD14697-01-6
 A. 10169                            2
 
   (II) AT LEAST ONE UPDATE EVERY TWENTY-FOUR HOURS UNTIL SUCH SERVICE IS
 RESTORED.
   3. THE PUBLIC SERVICE COMMISSION IS AUTHORIZED TO PROMULGATE RULES AND
 REGULATIONS  TO  ENFORCE THIS SECTION, INCLUDING THE IMPOSITION OF CIVIL
 PENALTIES FOR REPEATED OR WILLFUL NONCOMPLIANCE.
   § 3. This act shall take effect on the one hundred eightieth day after
 it shall have become a law.