S T A T E O F N E W Y O R K
________________________________________________________________________
11138
I N A S S E M B L Y
April 24, 2026
___________
Introduced by M. of A. SANTABARBARA -- read once and referred to the
Committee on Energy
AN ACT to amend the public service law, in relation to requiring utili-
ties to provide certain information about smart meters to customers;
and authorizing and directing the public service commission to conduct
a study on smart meter implementation in New York state
THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:
Section 1. Short title. This act shall be known and may be cited as
the "smart meter transparency and consumer protection act".
§ 2. The public service law is amended by adding a new section 67-b to
read as follows:
§ 67-B. SMART METER TRANSPARENCY AND CONSUMER PROTECTION. UTILITIES
SHALL PROVIDE CUSTOMERS WITH CLEAR, STANDARDIZED INFORMATION RELATED TO
SMART METERS WHICH SHALL INCLUDE:
1. SIDE-BY-SIDE COMPARISONS OF PRE-SMART METER BILLS AND POST-SMART
METER BILLS; AND
2. PLAIN LANGUAGE EXPLANATIONS OF ANY BILLING CHANGES, INCLUDING TIME-
OF-USE PRICING AND RATE STRUCTURE ADJUSTMENTS.
§ 3. 1. The public service commission is authorized and directed to
conduct a study, in coordination with an independent third party, on
smart meter implementation in New York state.
2. The scope of such study shall include a comprehensive review of:
(a) the impact of smart meters on residential utility bills;
(b) differences in billing before and after installation of smart
meters;
(c) the role of time-of-use pricing and billing structure changes;
(d) complaint trends from customers;
(e) opt-out fees, including:
(i) a full accounting of opt-out fees charged to customers;
(ii) a comparison of the actual cost to utilities of accommodating
opt-out customers, including but not limited to installation and mainte-
nance of smart meters, and the total revenue collected by utilities from
opt-out fees; and
EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
[ ] is old law to be omitted.
LBD15614-01-6
A. 11138 2
(iii) whether such opt-out fees are reasonable or excessive; and
(f) the effects of smart meters on:
(i) seniors;
(ii) low- and moderate-income households; and
(iii) customers without access to digital tools.
3. Utilities shall provide the following to the public service commis-
sion for oversight and inclusion in such study:
(a) side-by-side comparisons of pre-smart meter bills and post-smart
meter bills; and
(b) plain language explanations of any billing changes, including
time-of-use pricing and rate structure adjustments.
4. No later than one year after the effective date of this act, the
public service commission shall submit to the legislature a report on
the study conducted pursuant to this act and shall make such report
publicly available. Such report shall include:
(a) policy recommendations; and
(b) a determination of whether additional consumer protections are
needed.
§ 4. This act shall take effect immediately.