S T A T E   O F   N E W   Y O R K
 ________________________________________________________________________
 
                                   5472
 
                        2025-2026 Regular Sessions
 
                           I N  A S S E M B L Y
 
                             February 14, 2025
                                ___________
 
 Introduced  by M. of A. BORES -- read once and referred to the Committee
   on Governmental Operations
 
 AN ACT to amend the executive law, in relation to requiring the governor
   to prepare an annual management report of the state
 
   THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND  ASSEM-
 BLY, DO ENACT AS FOLLOWS:

   Section  1.  This  act shall be known and may be cited as the "service
 delivery transparency act".
   § 2. The executive law is amended by adding a new section 13  to  read
 as follows:
   §  13.  STATE  MANAGEMENT REPORT. 1. DEFINITIONS. FOR PURPOSES OF THIS
 SECTION:
   (A) "STATE AGENCY" SHALL MEAN ANY  STATE  DEPARTMENT,  BOARD,  BUREAU,
 DIVISION, COMMISSION, COMMITTEE, PUBLIC AUTHORITY, PUBLIC BENEFIT CORPO-
 RATION,  COUNCIL,  OFFICE, OR OTHER GOVERNMENTAL ENTITY IN THE EXECUTIVE
 BRANCH OF GOVERNMENT PERFORMING A GOVERNMENTAL OR  PROPRIETARY  FUNCTION
 FOR THE STATE.
   (B)  "PERFORMANCE  GOALS"  SHALL  MEAN  GOALS  AND  METRICS WHICH: (I)
 PROVIDE IMPROVED TRANSPARENCY TO THE PUBLIC ABOUT THE  STATE'S  PERFORM-
 ANCE  AND QUALITY OF LIFE IN THE STATE; (II) ARE IN A FORMAT THAT ALLOWS
 THE PUBLIC TO BETTER UNDERSTAND THE AGENCY'S SERVICE DELIVERY PROCESSES,
 INCLUDING WHAT OCCURS AT EACH STEP OF THE PROCESS AND HOW LONG EACH STEP
 TAKES TO COMPLETE; AND (III) ARE UPDATED AS  FREQUENTLY  AS  PRACTICABLE
 AND SHALL PROVIDE THE MOST RECENT DATA WITH A MINIMUM OF LAG TIME.
   2.  NOT  LATER THAN JANUARY THIRTIETH OF EACH YEAR, THE GOVERNOR SHALL
 MAKE PUBLIC AND SUBMIT TO THE TEMPORARY PRESIDENT OF THE SENATE AND  THE
 SPEAKER OF THE ASSEMBLY A PRELIMINARY MANAGEMENT REPORT OF THE STATE AND
 NOT  LATER THAN SEPTEMBER FIFTEENTH OF EACH YEAR THE GOVERNOR SHALL MAKE
 PUBLIC AND SUBMIT TO THE TEMPORARY  PRESIDENT  OF  THE  SENATE  AND  THE
 SPEAKER OF THE ASSEMBLY A MANAGEMENT REPORT OF THE STATE.
 
  EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                       [ ] is old law to be omitted.
                                                            LBD09237-01-5
 A. 5472                             2
              

 
   3.  THE  PRELIMINARY  MANAGEMENT  REPORT  SHALL CONTAIN FOR EACH STATE
 AGENCY:
   (A)  A STATEMENT OF ACTUAL PERFORMANCE FOR THE FIRST SIX MONTHS OF THE
 CURRENT FISCAL YEAR RELATIVE  TO  THE  PERFORMANCE  GOALS  AND  MEASURES
 ESTABLISHED FOR SUCH YEAR;
   (B)  PROPOSED PERFORMANCE GOALS AND MEASURES FOR THE NEXT FISCAL YEAR,
 REFLECTING BUDGETARY DECISIONS MADE AS OF THE DATE OF SUBMISSION OF  THE
 PROPOSED BUDGET SUBMITTED ANNUALLY BY THE GOVERNOR TO THE LEGISLATURE;
   (C)  AN  EXPLANATION  IN  NARRATIVE AND/OR TABULAR FORM OF SIGNIFICANT
 CHANGES IN THE PERFORMANCE GOALS AND MEASURES FROM THE CURRENT BUDGET TO
 THE PROPOSED BUDGET SUBMITTED ANNUALLY BY THE GOVERNOR TO  THE  LEGISLA-
 TURE; AND
   (D)  AN  APPENDIX  INDICATING THE RELATIONSHIP BETWEEN THE PERFORMANCE
 GOALS AND MEASURES INCLUDED IN THE MANAGEMENT REPORT AND THE CORRESPOND-
 ING APPROPRIATIONS CONTAINED IN THE PROPOSED BUDGET  SUBMITTED  ANNUALLY
 BY THE GOVERNOR TO THE LEGISLATURE.
   4. THE MANAGEMENT REPORT SHALL CONTAIN FOR EACH AGENCY:
   (A)  PERFORMANCE GOALS FOR THE CURRENT FISCAL YEAR AND A STATEMENT AND
 EXPLANATION OF PERFORMANCE MEASURES;
   (B) A STATEMENT OF ACTUAL PERFORMANCE FOR THE ENTIRE  PREVIOUS  FISCAL
 YEAR RELATIVE TO PERFORMANCE GOALS;
   (C)  A  STATEMENT OF THE STATUS OF THE AGENCY'S INTERNAL CONTROL ENVI-
 RONMENT AND SYSTEMS, INCLUDING A SUMMARY OF ANY ACTIONS TAKEN DURING THE
 PREVIOUS FISCAL YEAR, AND ANY ACTIONS BEING  TAKEN  DURING  THE  CURRENT
 FISCAL  YEAR TO STRENGTHEN THE AGENCY'S INTERNAL CONTROL ENVIRONMENT AND
 SYSTEM;
   (D) A SUMMARY OF RULEMAKING ACTIONS UNDERTAKEN BY  THE  AGENCY  DURING
 THE PAST FISCAL YEAR INCLUDING:
   (I) THE NUMBER OF RULEMAKING ACTIONS TAKEN;
   (II)  THE NUMBER OF SUCH ACTIONS WHICH WERE NOT NOTICED IN THE REGULA-
 TORY AGENDA PREPARED FOR SUCH FISCAL YEAR, INCLUDING A  SUMMARY  OF  THE
 REASONS SUCH RULES WERE NOT INCLUDED IN SUCH REGULATORY AGENDA; AND
   (III)  THE  NUMBER  OF SUCH ACTIONS WHICH WERE ADOPTED UNDER EMERGENCY
 RULEMAKING PROCEDURES;
   (E) A SUMMARY OF THE PROCUREMENT ACTIONS  TAKEN  DURING  THE  PREVIOUS
 FISCAL YEAR;
   (F) INFORMATION REGARDING HOW WELL THE AGENCY IS SERVING ITS CUSTOMERS
 INCLUDING  TIMELINESS  IN  RESPONDING  TO  EMAILS,  LETTERS  AND SERVICE
 REQUESTS; AND
   (G) AN APPENDIX INDICATING THE RELATIONSHIP  BETWEEN  THE  PERFORMANCE
 GOALS  INCLUDED  IN THE MANAGEMENT REPORT AND THE CORRESPONDING EXPENDI-
 TURES MADE PURSUANT TO THE ADOPTED BUDGET FOR THE PREVIOUS FISCAL YEAR.
   § 3. This act shall take effect immediately.