S T A T E O F N E W Y O R K
________________________________________________________________________
8773
2025-2026 Regular Sessions
I N A S S E M B L Y
June 2, 2025
___________
Introduced by M. of A. MAGNARELLI -- read once and referred to the
Committee on Transportation
AN ACT to amend the vehicle and traffic law, in relation to procedures
relating to warranties and sales incentives
THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:
Section 1. Subdivision 1 of section 465 of the vehicle and traffic
law, as amended by chapter 301 of the laws of 2024, is amended to read
as follows:
1. Every franchisor, INCLUDING ITS AFFILIATES AND SUBSIDIARIES shall
properly fulfill any warranty agreement and/or franchisor's service
contract AND SHALL COMPENSATE EACH OF ITS FRANCHISED MOTOR VEHICLE DEAL-
ERS FOR WARRANTY PARTS AND LABOR, including but not limited to all
warranty repairs, extended SERVICE CONTRACT REPAIRS, EXTENDED warranty
repairs, CAMPAIGNS, SERVICE BULLETINS, POLICY REPAIRS, COMPONENT PART
WARRANTIES, factory compensated repairs, recalls, diagnostics, parts and
other voluntary stop-sell repairs, AND ANY OTHER FRANCHISOR COMPENSATED
REPAIRS and shall compensate each of its franchised motor vehicle deal-
ers for all warranty, recall, diagnostic labor operations and parts
where applicable in amounts which reflect reasonable compensation for
such work. For purposes of this section, reasonable compensation shall
be the reasonable labor time allowances defined by the retail labor time
guide reasonably utilized by a franchised motor vehicle dealer for non-
warranty customer paid labor operations. WHERE SUCH THIRD PARTY GUIDE
IS UNAVAILABLE, DOES NOT CONTAIN A PARTICULAR REPAIR OR NEW VEHICLE, OR
A DEALER IS OTHERWISE UNABLE TO UTILIZE SUCH GUIDE, REASONABLE COMPEN-
SATION SHALL BE EQUAL TO THE FRANCHISOR'S TIME ALLOWANCE FOR THE REPAIR
MULTIPLIED BY 1.5. WHERE THERE IS NO TIME ALLOWANCE IN EITHER A THIRD
PARTY GUIDE, NOR IN ANY MANUFACTURER GUIDANCE, REASONABLE COMPENSATION
SHALL BE THE ACTUAL TIME TAKEN TO PERFORM THE REPAIR AS DOCUMENTED BY
THE MOTOR VEHICLE DEALER. SUCH DOCUMENTATION SHALL NOT BE UNDULY
EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
[ ] is old law to be omitted.
LBD13159-01-5
A. 8773 2
BURDENSOME AND SHALL BE CONSISTENT WITH EXISTING METHODS FOR RECORDING
TIME WITHIN THE MOTOR VEHICLE DEALERS' WARRANTY REPAIR SYSTEM. All
warranty claims and/or claims under a franchisor's service contract made
by franchised motor vehicle dealers shall be paid within thirty days
following their approval. For diagnosis work, parts reimbursement, other
than components, systems, fixtures, appliances, furnishings, accessories
and features of a house coach that are designed, used and maintained
primarily for nonvehicular residential purposes, and for labor
reimbursement, reasonable compensation shall not be less than the price
and rate charged by the franchised motor vehicle dealer for like
services to non-warranty and/or non-service contract customers AND SHALL
BE FOR THE TIME RECORDED BY THE MOTOR VEHICLE DEALER TO COMPLETE THE
REPAIR OPERATION INCLUDING BUT NOT LIMITED TO POST STRATEGY-BASED DIAG-
NOSIS, FRANCHISOR-MANDATED DOCUMENTATION OF REPAIRS BEYOND WHAT IS
NORMALLY REQUIRED, ROAD TESTING, REMOVAL AND RE-INSTALLATION OF FLEET-
VEHICLE EQUIPMENT TO MAKE WARRANTY REPAIRS, TECHNICAL ASSISTANCE DIAG-
NOSTIC PROCEDURES AND OTHER MITIGATING REPAIR VERIFICATION OR COMPLETION
PROCEDURES. For purposes of this section, the price and rate charged by
the franchised motor vehicle dealer for parts may be established by
submitting to the franchisor one hundred sequential nonwarranty custom-
er-paid service repair orders or the number of sequential nonwarranty
customer-paid service repair orders written within a ninety day period,
whichever is less, covering repairs made no more than one hundred eighty
days before the submission, and declaring the price and rate, including
average markup for the franchised motor vehicle dealer as its reimburse-
ment rate. The reimbursement rate so declared shall go into effect thir-
ty days following the declaration and shall be presumed to be reason-
able, however a franchisor may rebut such presumption by showing that
such rate so established is unreasonable in light of the practices of
all other franchised motor vehicle dealers in the vicinity offering the
same line make. The franchised motor vehicle dealer shall not request a
change in the reimbursement rate more often than once in each calendar
year. In establishing the labor reimbursement rate AND TIME ALLOWANCE,
the franchisor shall not require a franchised motor vehicle dealer to
establish said rate OR TIME by a methodology, or by requiring informa-
tion, that is unduly burdensome or time consuming to provide, including,
but not limited to, a transaction by transaction calculation. For the
purposes of this section, the following parts or types of repairs shall
be excluded from the parts and/or labor calculations and the
franchisor's reimbursement requirements under this section: [(a)] parts
sold at wholesale; [(b)] tires; [(c)] routine maintenance not covered
under any retail customer warranty such as fluids, filters and belts not
provided in the course of repairs; [(d)] vehicle reconditioning; and
[(e)] batteries replaced as part of a routine maintenance operation. If
the franchisor rejects the declaration or attempts to rebut the declara-
tion because of an error in the dealer's submission, the franchisor
shall identify with specificity the reason for rejection and identify
the error or errors within the submission. In the event the franchisor
rejects or rebuts the dealer's initial declaration, the dealer shall
have the opportunity, within sixty days to resubmit the full and
corrected declaration addressing the alleged error or errors identified
by the franchisor. The franchisor shall respond within sixty days. The
one hundred eighty day requirement for the repair orders shall be stayed
from the date of initial submission. In any action or proceeding held
pursuant to this subdivision, the franchisor shall have the burden of
proving that the rate declared by the dealer was unreasonable as
A. 8773 3
described in this subdivision and that the proposed adjustment of the
average percentage markup or rejection of the submission is reasonable
pursuant to the provisions of this subdivision. A warranty claim timely
made shall not be deemed invalid solely because unavailable parts cause
additional use and mileage on the vehicle. IF A MOTOR VEHICLE FRANCHI-
SOR, OR ITS AFFILIATES AND SUBSIDIARIES, SUPPLIES, OR CAUSES TO BE
SUPPLIED, A PART OR PARTS AT NO COST OR AT A REDUCED COST FOR USE IN
PERFORMING WARRANTY REPAIRS, EXTENDED WARRANTY REPAIRS, CAMPAIGNS,
RECALLS, DIAGNOSTICS, PARTS, VOLUNTARY STOP-SELL REPAIRS OR ANY OTHER
FACTORY-COMPENSATED REPAIR, THE FRANCHISOR SHALL COMPENSATE THE MOTOR
VEHICLE DEALER IN THE SAME MANNER AS THE FRANCHISOR COMPENSATES THE
DEALER UNDER THIS SECTION BY PAYING THE MOTOR VEHICLE DEALER AN AMOUNT
EQUAL TO THE DEALER'S PARTS MARKUP MULTIPLIED BY THE WHOLESALE VALUE OF
THE PART. THE WHOLESALE VALUE OF THE PART SHALL BE THE GREATER OF: (A)
THE AMOUNT THE DEALER PAID FOR THE PART OR A SUBSTANTIALLY IDENTICAL
PART; (B) THE COST OF THE PART IN A CURRENT OR PRIOR ESTABLISHED PRICE
SCHEDULE ISSUED BY THE FRANCHISOR OR ISSUED BY A THIRD PARTY THAT HAS
PREVIOUSLY SUPPLIED THE PART TO THE MOTOR VEHICLE DEALER; (C) THE COST
OF A SUBSTANTIALLY IDENTICAL PART IN A CURRENT OR PRIOR ESTABLISHED
PRICE SCHEDULE ISSUED BY THE FRANCHISOR OR BY A THIRD PARTY; OR (D) THE
REASONABLE WHOLESALE PRICE FOR THE PART.
§ 2. This act shall take effect immediately.