S T A T E O F N E W Y O R K
________________________________________________________________________
1754
2025-2026 Regular Sessions
I N S E N A T E
January 13, 2025
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Introduced by Sens. CANZONERI-FITZPATRICK, BORRELLO, HELMING, RHOADS --
read twice and ordered printed, and when printed to be committed to
the Committee on Aging
AN ACT to amend the social services law and the elder law, in relation
to providing protective services to certain individuals
THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:
Section 1. Section 473 of the social services law is amended by adding
a new subdivision 9 to read as follows:
9. (A) WITHIN AMOUNTS APPROPRIATED THEREFOR, THE OFFICE OF CHILDREN
AND FAMILY SERVICES SHALL ESTABLISH A STATEWIDE, TOLL-FREE TELEPHONE
NUMBER (A "HOTLINE") TO RECEIVE REPORTS CONSISTENT WITH SUBDIVISION ONE
OF THIS SECTION. THE HOTLINE SHALL RECEIVE REPORTS OF ALLEGATIONS OF
REPORTABLE INCIDENTS TWENTY-FOUR HOURS PER DAY, SEVEN DAYS A WEEK. THE
HOTLINE SHALL ACCEPT ANONYMOUS CALLS.
(B) WHEN ANY ALLEGATION THAT COULD REASONABLY CONSTITUTE A REPORTABLE
INCIDENT IS RECEIVED BY THE HOTLINE, THE HOTLINE SHALL ACCEPT AND IMME-
DIATELY TRANSMIT NOTICE OF THE REPORT ORALLY AND ELECTRONICALLY TO ANY
APPROPRIATE STATE AGENCIES OR LOCAL SOCIAL SERVICES OFFICE. WHENEVER A
TELEPHONE CALL OR ELECTRONIC TRANSMISSION TO THE HOTLINE ALLEGES AN ACT
OR CIRCUMSTANCES THAT MAY CONSTITUTE A CRIMINAL OFFENSE OR AN IMMEDIATE
THREAT TO AN INDIVIDUAL'S HEALTH, SAFETY OR WELFARE, THE HOTLINE SHALL
CONVEY, BY THE MOST EXPEDIENT MEANS AVAILABLE, THE INFORMATION CONTAINED
IN SUCH CALL OR TRANSMISSION TO THE APPROPRIATE LAW ENFORCEMENT AGENCY
OR DISTRICT ATTORNEY AND, TO THE EXTENT NECESSARY, THE APPROPRIATE EMER-
GENCY RESPONDER, AND THE RELEVANT STATE AGENCY OR LOCAL SOCIAL SERVICES
OFFICE.
(C) THE COMMISSIONER IS AUTHORIZED TO PROMULGATE RULES AND REGULATIONS
TO FACILITATE THE IMPLEMENTATION AND OPERATION OF THE HOTLINE, INCLUDING
BUT NOT LIMITED TO, PROCEDURES FOR TIMELY AND ACCURATE REFERRALS TO
EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
[ ] is old law to be omitted.
LBD03403-01-5
S. 1754 2
OTHER STATE AGENCIES OR ENTITIES THAT MAY HAVE INVESTIGATIVE OR OVER-
SIGHT AUTHORITY REGARDING REPORTED INCIDENTS.
§ 2. Subdivision 16 of section 202 of the elder law, as amended by
chapter 63 of the laws of 2022, is amended to read as follows:
16. to the extent appropriations are available, and in consultation
with the office of children and family services, conduct a public educa-
tion campaign that emphasizes zero-tolerance for elder abuse. Such
campaign shall include information about the signs and symptoms of elder
abuse, identification of potential causes of elder abuse, which includes
identity theft, resources available to assist in the prevention of elder
abuse, where suspected elder abuse can be reported, INCLUDING, BUT NOT
LIMITED TO, INFORMATION REGARDING THE STATEWIDE HOTLINE AS PROVIDED FOR
IN PARAGRAPH (A) OF SUBDIVISION NINE OF SECTION FOUR HUNDRED SEVENTY-
THREE OF THE SOCIAL SERVICES LAW, contact information for programs
offering services to victims of elder abuse such as counseling, and
assistance with arranging personal care and shelter. Such campaign may
include, but not be limited to: printed educational and informational
materials; audio, video, electronic, other media; and public service
announcements or advertisements; and
§ 3. This act shall take effect on the one hundred twentieth day after
it shall have become a law.