S T A T E O F N E W Y O R K
________________________________________________________________________
8735
I N S E N A T E
January 7, 2026
___________
Introduced by Sen. PARKER -- read twice and ordered printed, and when
printed to be committed to the Committee on Energy and Telecommuni-
cations
AN ACT to amend the public service law, in relation to enacting the
"billing transparency act"
THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:
Section 1. Short title. This act shall be known and may be cited as
the "billing transparency act".
§ 2. Section 44 of the public service law is amended by adding a new
subdivision 8 to read as follows:
8. (A) EVERY ELECTRIC UTILITY CORPORATION, ENERGY SERVICES COMPANY AND
MUNICIPALITY SHALL PROVIDE ON EACH CUSTOMER'S MONTHLY BILL AN ITEMIZED
BREAKDOWN THAT INCLUDES, AT A MINIMUM:
(I) THE PORTION OF THE BILL ATTRIBUTABLE TO INFRASTRUCTURE COSTS,
INCLUDING TRANSMISSION, DISTRIBUTION, AND MAINTENANCE; AND
(II) THE PORTION OF THE BILL ATTRIBUTABLE TO ANY CREDITS, SURCHARGES,
ASSESSMENTS, TAXES OR ADJUSTMENTS, INCLUDING SOLAR OR OUTAGE CREDITS.
(B) THE COMMISSION SHALL PROMULGATE REGULATIONS ESTABLISHING UNIFORM
STANDARDS FOR THE FORMAT AND PRESENTATION OF SUCH ITEMIZED BREAKDOWNS TO
ENSURE CLARITY AND CONSISTENCY ACROSS UTILITIES.
(C) EVERY ELECTRIC UTILITY CORPORATION, ENERGY SERVICES COMPANY AND
MUNICIPALITY SHALL MAINTAIN A DEDICATED AND EASILY ACCESSIBLE CUSTOMER
WEBSITE THAT EXPLAINS EACH TYPE OF CHARGE IN PLAIN, SIMPLE AND DIGEST-
IBLE LANGUAGE. SUCH WEBSITE SHALL CONFORM TO THE MOST CURRENT VERSION OF
THE WEB CONTENT ACCESSIBILITY GUIDELINES, SPECIFICALLY LEVEL AA, ADOPTED
BY THE WORLD WIDE WEB CONSORTIUM FOR ACCESSIBILITY, OR ANY SUCCESSOR
STANDARDS. ELECTRIC UTILITY CORPORATIONS, ENERGY SERVICES COMPANIES AND
MUNICIPALITIES SHALL INCLUDE ADDITIONAL EXPLANATORY NOTES OR RESOURCES
TO ASSIST CUSTOMERS IN UNDERSTANDING EACH CATEGORY OF CHARGES.
(D) (I) ELECTRIC UTILITY CORPORATIONS, ENERGY SERVICES COMPANIES AND
MUNICIPALITIES SHALL SUBMIT QUARTERLY REPORTS TO THE COMMISSION SUMMA-
RIZING THEIR BILLING PRACTICES, UPDATES TO WEBSITE CONTENT, CUSTOMER
EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
[ ] is old law to be omitted.
LBD14337-01-6
S. 8735 2
COMPLAINTS RELATED TO BILL CLARITY, AND ACTIONS TAKEN TO ASSIST CUSTOM-
ERS IN UNDERSTANDING THEIR CHARGES.
(II) THE COMMISSION MAY AUDIT UTILITY BILLS, WEBSITES, AND CUSTOMER
SERVICE PRACTICES TO ENSURE COMPLIANCE WITH THIS SUBDIVISION. AUDITS MAY
INCLUDE RANDOM SAMPLING OF BILLS, REVIEWS OF ONLINE CONTENT, AND VERIFI-
CATION OF PROCEDURES USED TO ASSIST CUSTOMERS IN UNDERSTANDING THEIR
STATEMENTS. ELECTRIC UTILITY CORPORATIONS, ENERGY SERVICES COMPANIES AND
MUNICIPALITIES FOUND IN VIOLATION OF THIS SUBDIVISION SHALL SUBMIT A
CORRECTIVE ACTION PLAN WITHIN A TIMEFRAME SPECIFIED BY THE COMMISSION
AND SHALL BE SUBJECT TO ONGOING OVERSIGHT UNTIL COMPLIANCE IS ACHIEVED.
(III) THE COMMISSION SHALL ESTABLISH, BY REGULATION, PROCEDURES AND
PENALTIES FOR THE ENFORCEMENT OF THIS SUBDIVISION.
§ 3. This act shall take effect on the one hundred eightieth day after
it shall have become a law. Effective immediately, the addition, amend-
ment and/or repeal of any rule or regulation necessary for the implemen-
tation of this act on its effective date are authorized to be made and
completed on or before such effective date.