NY State Assembly Bill 2009-A7593

Archive: Last Bill Status - Signed by Governor

Introduced
- In Committee Assembly
- In Committee Senate
- On Floor Calendar Assembly
- On Floor Calendar Senate
- Passed Assembly
- Passed Senate
Delivered to Governor
Signed By Governor

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Actions

View Actions

	Assembly Actions - Lowercase Senate Actions - UPPERCASE
Aug 13, 2010	signed chap.330
Aug 03, 2010	delivered to governor
Jun 23, 2010	returned to assembly passed senate
Jun 22, 2010	3rd reading cal.1078 substituted for s4208b
Jun 07, 2010	referred to energy and telecommunications delivered to senate passed assembly
Apr 12, 2010	amended on third reading 7593b
Jan 06, 2010	ordered to third reading cal.504 returned to assembly died in senate
Jun 22, 2009	referred to rules delivered to senate passed assembly
Jun 18, 2009	amended on third reading 7593a
Jun 15, 2009	ordered to third reading rules cal.245 rules report cal.245 reported
Jun 10, 2009	reported referred to rules
Jun 02, 2009	reported referred to codes
Apr 16, 2009	referred to corporations, authorities and commissions

Votes

- Jun 23, 2010 - Floor Vote
  A7593
  
  50
  
  Aye
  
  11
  
  Nay
  
  0
  
  Absent
  
  1
  
  Excused
  
  0
  
  Abstained
  - - Floor Vote: Jun 23, 2010
      
      aye (50)
      
      Adams
      
      Addabbo Jr.
      
      Aubertine
      
      Bonacic
      
      Breslin
      
      Diaz
      
      Dilan
      
      Duane
      
      Espada
      
      Farley
      
      Flanagan
      
      Foley
      
      Fuschillo
      
      Griffo
      
      Hannon
      
      Hassell-Thompson
      
      Huntley
      
      Johnson
      
      Johnson
      
      Klein
      
      Krueger
      
      Kruger
      
      LaValle
      
      Lanza
      
      Larkin
      
      Leibell
      
      Libous
      
      Marcellino
      
      McDonald
      
      Montgomery
      
      Onorato
      
      Oppenheimer
      
      Padavan
      
      Parker
      
      Peralta
      
      Perkins
      
      Robach
      
      Sampson
      
      Savino
      
      Schneiderman
      
      Serrano
      
      Seward
      
      Skelos
      
      Smith
      
      Squadron
      
      Stachowski
      
      Stavisky
      
      Stewart-Cousins
      
      Thompson
      
      Valesky
      
      nay (11)
      
      Alesi
      
      DeFrancisco
      
      Golden
      
      Little
      
      Maziarz
      
      Nozzolio
      
      Ranzenhofer
      
      Saland
      
      Volker
      
      Winner
      
      Young
      
      excused (1)
      
      Morahan

Bill Amendments

Original

B (Active)

2009-A7593 - Details

Law Section:: Public Service Law
Laws Affected:: Amd §65, Pub Serv L

2009-A7593 - Summary

Relates to utility service call centers for gas, electric corporation or municipality and their subsidiaries furnishing utility services.

2009-A7593 - Bill Text download pdf

                            
                    S T A T E   O F   N E W   Y O R K
________________________________________________________________________

                                  7593

                       2009-2010 Regular Sessions

                          I N  A S S E M B L Y

                             April 16, 2009
                               ___________

Introduced  by  M.  of  A.  CAHILL,  JOHN,  CHRISTENSEN, GLICK, GUNTHER,
  FIELDS, PHEFFER, JACOBS, BOYLAND, ROSENTHAL -- Multi-Sponsored  by  --
  M.  of  A.  BENJAMIN,  BRODSKY,  COLTON, DESTITO, DINOWITZ, EDDINGTON,
  FARRELL, HEVESI, LIFTON, LUPARDO, MAGEE, MAGNARELLI, McDONOUGH, ORTIZ,
  PERALTA, QUINN, TOWNS, WALKER -- read once and referred to the Commit-
  tee on Corporations, Authorities and Commissions

AN ACT to amend the public service law, in relation to  utility  service
  call centers

  THE  PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:

  Section 1. Subdivision 11 of section 65 of the public service law,  as
added  by  chapter 693 of the laws of 1985, is renumbered subdivision 12
and a new subdivision 13 is added to read as follows:
  13. (A) EVERY GAS CORPORATION, ELECTRIC  CORPORATION  OR  MUNICIPALITY
AND  THEIR  SUBSIDIARIES  FURNISHING UTILITY SERVICES SHALL PROVIDE CALL
CENTER SERVICE ASSISTANCE  FOR  THE  FOLLOWING  SERVICES:    DETERMINING
CUSTOMER FINANCIAL RESPONSIBILITY; TAKING REQUESTS FOR NEW OR ADDITIONAL
SERVICES,  INCLUDING, BUT NOT LIMITED TO, EMERGENCY SERVICE; DETERMINING
DEPOSIT REQUIRED OR BILLING RATE; PREPARING METER AND SERVICE ORDERS AND
OBTAINING ACCESS TO METERS; EXPLAINING COMPANY RATES, REGULATIONS, POLI-
CIES, PROCEDURES, EQUIPMENT AND COMMON PRACTICES; INVESTIGATING  TROUBLE
ORDER  FORMS  AND  INITIATING HIGH BILL INVESTIGATIONS; HANDLING PAYMENT
AND OTHER CREDIT ARRANGEMENTS  SUCH  AS  OBTAINING  DEPOSITS,  FINANCIAL
STATEMENTS  AND PAYMENT PLANS; AND REFERRING CUSTOMERS TO SOCIAL SERVICE
AGENCIES AND OTHER ASSISTANCE PROGRAMS.
  (B) (I) THE COMMISSION  SHALL  PRESCRIBE,  AFTER  PUBLIC  COMMENT  AND
EVIDENTIARY  HEARINGS,  GUIDELINES,  RULES  AND REGULATIONS ESTABLISHING
SERVICE QUALITY PERFORMANCE STANDARDS AND THRESHOLDS.  METRICS  USED  TO
MEASURE CALL CENTER SERVICE QUALITY PERFORMANCE SHALL INCLUDE BUT NOT BE
LIMITED  TO  CALL  LOAD,  PEAK  HOUR TRAFFIC, BUSY HOUR TRAFFIC, AVERAGE
HANDLING TIME, AVERAGE SPEED OF ANSWER AND GRADE OF SERVICE.

 EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                      [ ] is old law to be omitted.
                                                           LBD10678-01-9

A. 7593                             2

  (II) THE COMMISSION SHALL ESTABLISH  PENALTIES  FOR  FAILURE  TO  MEET
PERFORMANCE THRESHOLDS.
  (III) THE COMMISSION SHALL ASSESS CALL CENTER SERVICE QUALITY PERFORM-
ANCE  OF  EVERY  GAS  CORPORATION,  ELECTRIC CORPORATION OR MUNICIPALITY
FURNISHING UTILITY SERVICES AT LEAST ONCE ANNUALLY.
  (C) CALL CENTERS OR OTHER FACILITIES SHALL BE LOCATED WITHIN THE BOUN-
DARIES OF NEW YORK STATE,  THE  UTILITIES  SERVICE  TERRITORY,  AND  THE
GEOGRAPHIC AREA WHERE SUCH UTILITY SERVICES ARE PROVIDED.
  (D)  THIS SECTION SHALL NOT APPLY DURING A STATE OF EMERGENCY DECLARED
BY THE GOVERNOR IF SUCH EMERGENCY RESULTS IN WIDESPREAD LOSS OF  UTILITY
SERVICE  AND  ENDANGERS THE HEALTH AND WELFARE OF THE PEOPLE OF NEW YORK
STATE.
  (E) DURING INSTANCES WHEN CALL CENTER PERFORMANCE DROPS BELOW  SERVICE
QUALITY  THRESHOLDS  REQUIRING  CALLS  TO BE HANDLED BY OTHER FACILITIES
SUCH CALLS SHALL FIRST BE HANDLED BY AGENTS OUTSIDE  OF  THE  GEOGRAPHIC
AREA AFFECTED BUT WITHIN THE BOUNDARIES OF NEW YORK STATE.
  (F)  THIS  SECTION  SHALL NOT APPLY TO THE COLLECTION OF DEBT WHERE BY
UTILITY COMPANY POLICY SUCH DEBT IS DIRECTED TO A COLLECTION AGENCY.
  S 2. This act shall take effect on the one hundred twentieth day after
it shall have become a law. The public service commission is immediately
authorized and directed to take any and all actions, including  but  not
limited  to  the  promulgation  of any rules or regulations necessary to
implement the provisions of this act on such effective date.

co-Sponsors

View additional co-sponsors

multi-Sponsors

View additional multi-sponsors

2009-A7593A - Details

Law Section:: Public Service Law
Laws Affected:: Amd §65, Pub Serv L

2009-A7593A - Summary

Relates to utility service call centers for gas, electric corporation or municipality and their subsidiaries furnishing utility services.

2009-A7593A - Sponsor Memo

                                BILL NUMBER:A7593A

TITLE  OF BILL:   An act to amend the public service law, in relation to
utility service call centers

PURPOSE OR GENERAL IDEA OF BILL: This bill requires public utilities  to
provide  certain  call  center  service  assistance from centers located
within New York State.

SUMMARY OF SPECIFIC PROVISIONS: A new subdivision 13 is added to section
65 of the public service law to require  utilities  to  provide  certain
call  center  services to customers from centers located within New York
State. The bill directs the Public Service Commission to apply  a  nega-
tive  adjustment  to  customer service incentive mechanisms in instances
when it is determined that a utility has failed to meet customer service
performance thresholds. The bill also  requires  a  hearing  before  the
Commission in the event an existing call center is proposed to be closed
or relocated.

JUSTIFICATION:   Claiming  cost  savings  and  more  efficient  customer
service; many public utilities are considering or are already  employing
the  services  of  call  centers  located  out-of-state  and outside the
service  area  of  these  companies.  While  on  the  outset  the  above
intentions seem reasonable, this strategy is actually a disinvestment in
both New York's economy and overall safety.

To  have  employees who work and reside in New York State, as opposed to
workers at a centralized location out-of-state, will  assure  a  greater
level  of  responsiveness and sensitivity to local conditions, rules and
regulations governing utility services  and  local  and  state  programs
accessible to customers in need. Community-based employees have a vested
interest in the safety and general well-being of the areas in which they
live.

Additionally, relocating call centers out of state also demonstrates the
potential for compromising the timeliness of and quality of responses to
emergency  calls.  As  evidenced  by  the severe ice storm that struck a
large portion of Upstate New York and the entire Northeast  in  December
2008,  locally  based utility employees play in coordinating the efforts
of emergency response crews brought in  from  outside  of  the  impacted
region.  Their  institutional  knowledge  of  the systems, geography and
conditions on the ground are essential to the  effective  deployment  of
emergency response units.

PRIOR LEGISLATIVE HISTORY:
2007-2008 A606 Vetoed
2005-2006 A4184 Passed the Assembly
2003-2004 A201 Passed the Assembly
2001-2002 referred to Corporations, Authorities and Commissions
2002 Referred to Corporations, Authorities and Commissions

FISCAL IMPLICATIONS: None.

EFFECTIVE  DATE:  This  act  shall  take  effect in 120 days. The public
service commission is immediately authorized and directed  to  take  any
and  all  actions,  including but not limited to the promulgation of any
necessary rules, necessary to fully implement the provisions of this act
on its effective date.

2009-A7593A - Bill Text download pdf

                            
                    S T A T E   O F   N E W   Y O R K
________________________________________________________________________

                                 7593--A
                                                           R. R. 245

                       2009-2010 Regular Sessions

                          I N  A S S E M B L Y

                             April 16, 2009
                               ___________

Introduced  by  M.  of  A.  CAHILL,  JOHN,  CHRISTENSEN, GLICK, GUNTHER,
  FIELDS, PHEFFER, JACOBS, BOYLAND, ROSENTHAL -- Multi-Sponsored  by  --
  M.  of A. BENJAMIN, BRODSKY, COLTON, DESTITO, DINOWITZ, FARRELL, HEVE-
  SI, LIFTON, LUPARDO, MAGEE,  MAGNARELLI,  McDONOUGH,  ORTIZ,  PERALTA,
  TOWNS  --  read  once  and  referred to the Committee on Corporations,
  Authorities and Commissions -- reported from committee, advanced to  a
  third  reading,  amended and ordered reprinted, retaining its place on
  the order of third reading

AN ACT to amend the public service law, in relation to  utility  service
  call centers

  THE  PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:

  Section 1. Subdivision 11 of section 65 of the public service law,  as
added  by  chapter 693 of the laws of 1985, is renumbered subdivision 12
and a new subdivision 13 is added to read as follows:
  13. (A) EVERY GAS CORPORATION, ELECTRIC  CORPORATION  OR  MUNICIPALITY
AND  THEIR  SUBSIDIARIES  FURNISHING UTILITY SERVICES SHALL PROVIDE CALL
CENTER SERVICE ASSISTANCE  FOR  THE  FOLLOWING  SERVICES:    DETERMINING
CUSTOMER FINANCIAL RESPONSIBILITY; TAKING REQUESTS FOR NEW OR ADDITIONAL
SERVICES,  INCLUDING, BUT NOT LIMITED TO, EMERGENCY SERVICE; DETERMINING
DEPOSIT REQUIRED OR BILLING RATE; PREPARING METER AND SERVICE ORDERS AND
OBTAINING ACCESS TO METERS; EXPLAINING COMPANY RATES, REGULATIONS, POLI-
CIES, PROCEDURES, EQUIPMENT AND COMMON PRACTICES; INVESTIGATING  TROUBLE
ORDER  FORMS  AND  INITIATING HIGH BILL INVESTIGATIONS; HANDLING PAYMENT
AND OTHER CREDIT ARRANGEMENTS  SUCH  AS  OBTAINING  DEPOSITS,  FINANCIAL
STATEMENTS  AND PAYMENT PLANS; AND REFERRING CUSTOMERS TO SOCIAL SERVICE
AGENCIES AND OTHER ASSISTANCE PROGRAMS.
  (B) CALL CENTERS OR OTHER FACILITIES SHALL BE LOCATED WITHIN THE BOUN-
DARIES OF NEW YORK STATE.   AT NO TIME, SHALL A  CALL  CENTER  OR  OTHER
FACILITY  ESTABLISHED  ON  OR BEFORE JANUARY FIRST, TWO THOUSAND NINE BE

 EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                      [ ] is old law to be omitted.
A                                                          LBD10678-02-9

A. 7593--A                          2

CLOSED OR RELOCATED TO ANOTHER AREA OF NEW YORK STATE OR OUTSIDE OF  NEW
YORK STATE WITHOUT NOTICE AND HEARING BEFORE THE COMMISSION.
  (C)  DURING  INSTANCES  WHEN  CALL  CENTER  PERFORMANCE MAY DROP BELOW
SERVICE QUALITY THRESHOLDS ESTABLISHED BY THE COMMISSION  CALLS  MAY  BE
HANDLED  BY  OTHER FACILITIES.   THE DEPARTMENT SHALL BE NOTIFIED OF AND
CONDUCT A REVIEW OF ANY AND ALL INSTANCES WHERE THIS  SECTION  HAS  BEEN
APPLIED.  SHOULD THE DEPARTMENT DEEM THE UTILITY AT FAULT FOR FAILING TO
MEET SERVICE QUALITY THRESHOLDS OR IF THE UTILITY FAILS  TO  REPORT  THE
APPLICATION  OF  THIS  SECTION A NEGATIVE ADJUSTMENT SHALL BE APPLIED TO
THE CUSTOMER SERVICE INCENTIVE MECHANISMS APPROVED BY THE COMMISSION.
  (D) THIS SECTION SHALL NOT APPLY TO THE COLLECTION OF  DEBT  WHERE  BY
UTILITY  COMPANY  POLICY SUCH DEBT IS DIRECTED TO A COLLECTION AGENCY OR
SIMILAR SERVICE COMPANIES.
  S 2. This act shall take effect on the one hundred twentieth day after
it shall have become a law. The public service commission is immediately
authorized and directed to take any and all actions, including  but  not
limited  to  the  promulgation  of any rules or regulations necessary to
implement the provisions of this act on such effective date.

co-Sponsors

View additional co-sponsors

multi-Sponsors

View additional multi-sponsors

2009-A7593B (ACTIVE) - Details

Law Section:: Public Service Law
Laws Affected:: Amd §65, Pub Serv L

2009-A7593B (ACTIVE) - Summary

Relates to utility service call centers for gas, electric corporation or municipality and their subsidiaries furnishing utility services.

2009-A7593B (ACTIVE) - Sponsor Memo

                                BILL NUMBER:A7593B

TITLE  OF BILL:   An act to amend the public service law, in relation to
utility service call centers

PURPOSE OR GENERAL IDEA OF BILL: This bill requires public utilities  to
provide certain call center services.

SUMMARY OF SPECIFIC PROVISIONS: A new subdivision 13 is added to section
65  of  the  public  service law to require utilities to provide certain
call center services to customers. The  bill  also  requires  a  hearing
before  the  Commission in the event an existing call center or facility
providing customer service assistance is proposed to be closed or  relo-
cated.

JUSTIFICATION:   Claiming  cost  savings  and  more  efficient  customer
service; many public utilities are considering or are already  employing
the  services  of  call  centers  located  out-of-state  and outside the
service  area  of  these  companies.  While  on  the  outset  the  above
intentions seem reasonable, this strategy is actually a disinvestment in
both New York's economy and overall safety.

To  have  employees who work and reside in New York State, as opposed to
workers at a centralized location out-of-state, will  assure  a  greater
level  of responsiveness and sensitivity to. local conditions, rules and
regulations governing utility services  and  local  and  state  programs

accessible to customers in need. Community-based employees have a vested
interest in the safety and general well-being of the areas in which they
live.

Additionally, relocating call centers out of state also demonstrates the
potential for compromising the timeliness of and quality of responses to
emergency  calls.  Locally  based utility employees play in coordinating
the efforts of emergency response  crews  brought  in  from  outside  of
impacted   regions.   Their  institutional  knowledge  of  the  systems,
geography and conditions on the ground are essential  to  the  effective
deployment of emergency response units.

PRIOR LEGISLATIVE HISTORY:
2009 Passed the Assembly; Referred to Senate Committee on Energy and
Telecommunications
2007-2008 A606 Vetoed
2005-2006 A4184 Passed the Assembly
2003-2004 A201 Passed the Assembly
2001-2002 referred to Corporations, Authorities and Commissions
2002 Referred to Corporations, Authorities and Commissions

FISCAL IMPLICATIONS: None.

EFFECTIVE  DATE:  This  act  shall  take  effect  in 60 days. The public
service commission is immediately authorized and directed  to  take  any
and  all  actions,  including but not limited to the promulgation of any

necessary rules, necessary to fully implement the provisions of this act
on its effective date.

2009-A7593B (ACTIVE) - Bill Text download pdf

                            
                    S T A T E   O F   N E W   Y O R K
________________________________________________________________________

                                 7593--B
                                                        Cal. No. 504

                       2009-2010 Regular Sessions

                          I N  A S S E M B L Y

                             April 16, 2009
                               ___________

Introduced  by  M.  of  A.  CAHILL,  JOHN,  CHRISTENSEN, GLICK, GUNTHER,
  FIELDS, PHEFFER, JACOBS, BOYLAND, ROSENTHAL, ALESSI -- Multi-Sponsored
  by -- M. of A.  BENJAMIN, BRODSKY, COLTON, DESTITO, DINOWITZ, FARRELL,
  HEVESI, LIFTON, LUPARDO, MAGEE, MAGNARELLI, McDONOUGH, ORTIZ, TOWNS --
  read once and referred to the Committee on  Corporations,  Authorities
  and  Commissions -- reported from committee, advanced to a third read-
  ing, amended and ordered reprinted, retaining its place on  the  order
  of third reading -- reported from committee, advanced to a third read-
  ing,  amended  and ordered reprinted, retaining its place on the order
  of third reading

AN ACT to amend the public service law, in relation to  utility  service
  call centers

  THE  PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:

  Section 1. Subdivision 11 of section 65 of the public service law,  as
added  by  chapter 693 of the laws of 1985, is renumbered subdivision 12
and a new subdivision 13 is added to read as follows:
  13. (A) EVERY GAS CORPORATION OR ELECTRIC CORPORATION FURNISHING UTIL-
ITY SERVICES SHALL PROVIDE THE FOLLOWING CALL CENTER CUSTOMER ASSISTANCE
RECEIVING INQUIRIES ON:   CUSTOMER FINANCIAL  RESPONSIBILITY;  RECEIVING
REQUESTS  TO INITIATE OR TERMINATE SERVICE; RECEIVING REQUESTS FOR EMER-
GENCY SERVICES; DETERMINING DEPOSIT REQUIRED OR BILLING RATE;  RECEIVING
METER AND SERVICE ORDERS AND ACCESS TO METER REQUESTS; EXPLAINING COMPA-
NY  RATES,  REGULATIONS,  POLICIES,  PROCEDURES,  AND  COMMON PRACTICES;
INITIATING TROUBLE ORDER FORMS AND HIGH  BILL  INVESTIGATIONS;  HANDLING
PAYMENT AND OTHER CREDIT ARRANGEMENTS SUCH AS OBTAINING DEPOSITS, FINAN-
CIAL  STATEMENTS  AND  PAYMENT  PLANS; AND REFERRING CUSTOMERS TO SOCIAL
SERVICE AGENCIES AND OTHER ASSISTANCE PROGRAMS.
  (B) NO GAS OR ELECTRIC CORPORATION SHALL CLOSE A CALL CENTER OR  OTHER
FACILITY PROVIDING THE CUSTOMER ASSISTANCE SET FORTH IN PARAGRAPH (A) OF
THIS SUBDIVISION OR RELOCATE SUCH CUSTOMER ASSISTANCE TO ANOTHER AREA OF

 EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                      [ ] is old law to be omitted.

                                                           LBD10678-06-0

A. 7593--B                          2

NEW  YORK  STATE OR OUTSIDE OF NEW YORK STATE WITHOUT NOTICE AND HEARING
BEFORE THE COMMISSION.
  (C)  THIS  SUBDIVISION SHALL NOT APPLY TO THE COLLECTION OF DEBT WHERE
BY UTILITY COMPANY POLICY SUCH DEBT IS DIRECTED TO A  COLLECTION  AGENCY
OR SIMILAR SERVICE COMPANIES.
  S  2.  This  act  shall take effect on the sixtieth day after it shall
have become a law. The public service commission is immediately  author-
ized and directed to take any and all actions, including but not limited
to  the  promulgation of any rules or regulations necessary to implement
the provisions of this act on such effective date.

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Assembly Bill A7593

Sponsored By

Archive: Last Bill Status - Signed by Governor

Jun 23, 2010 - Floor Vote

Floor Vote: Jun 23, 2010

Bill Amendments

2009-A7593 - Details

2009-A7593 - Summary

2009-A7593 - Bill Text download pdf

co-Sponsors

multi-Sponsors

2009-A7593A - Details

2009-A7593A - Summary

2009-A7593A - Sponsor Memo

2009-A7593A - Bill Text download pdf

co-Sponsors

multi-Sponsors

2009-A7593B (ACTIVE) - Details

2009-A7593B (ACTIVE) - Summary

2009-A7593B (ACTIVE) - Sponsor Memo

2009-A7593B (ACTIVE) - Bill Text download pdf

Comments

Assembly Bill A7593

Share this bill

Sponsored By

CAHILL

Archive: Last Bill Status - Signed by Governor

Bill Amendments

2009-A7593 - Details

2009-A7593 - Summary

2009-A7593 - Bill Text download pdf

co-Sponsors

Susan John

Joan Christensen

Deborah Glick

Aileen Gunther

multi-Sponsors

Michael Benjamin

Richard Brodsky

William Colton

RoAnn Destito

2009-A7593A - Details

2009-A7593A - Summary

2009-A7593A - Sponsor Memo

2009-A7593A - Bill Text download pdf

co-Sponsors

Susan John

Joan Christensen

Deborah Glick

Aileen Gunther

multi-Sponsors

Michael Benjamin

Richard Brodsky

William Colton

RoAnn Destito

2009-A7593B (ACTIVE) - Details

2009-A7593B (ACTIVE) - Summary

2009-A7593B (ACTIVE) - Sponsor Memo

2009-A7593B (ACTIVE) - Bill Text download pdf

Comments