assembly Bill A10569A

Signed By Governor
2011-2012 Legislative Session

Relates to telemarketing; repealer

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Archive: Last Bill Status - Signed by Governor


  • Introduced
  • In Committee
  • On Floor Calendar
    • Passed Senate
    • Passed Assembly
  • Delivered to Governor
  • Signed by Governor

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Actions

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Assembly Actions - Lowercase
Senate Actions - UPPERCASE
Aug 14, 2012 signed chap.369
Aug 06, 2012 delivered to governor
Jun 13, 2012 returned to assembly
passed senate
3rd reading cal.1219
substituted for s7567a
Jun 12, 2012 referred to rules
delivered to senate
passed assembly
ordered to third reading rules cal.143
rules report cal.143
reported
reported referred to rules
reported referred to codes
Jun 08, 2012 print number 10569a
amend and recommit to consumer affairs and protection
Jun 06, 2012 referred to consumer affairs and protection

Votes

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Bill Amendments

Original
A (Active)
Original
A (Active)

Co-Sponsors

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A10569 - Bill Details

See Senate Version of this Bill:
S7567A
Law Section:
General Business Law
Laws Affected:
Rpld §399-pp sub 10 ¶ a sub¶ 5, amd §§399-pp & 399-z, Gen Bus L

A10569 - Bill Texts

view summary

Relates to telemarketing; prohibits pre-recorded messages in certain circumstances; requires a mechanism for consumers to automatically add their number to the seller's do-not-call list.

view full text
download pdf
                    S T A T E   O F   N E W   Y O R K
________________________________________________________________________

                                  10569

                          I N  A S S E M B L Y

                              June 6, 2012
                               ___________

Introduced  by  COMMITTEE  ON  RULES -- (at request of M. of A. Barrett,
  Dinowitz, Camara, Gabryszak,  Markey,  Quart,  P. Rivera,  Simanowitz,
  Simotas,  Abbate,  DenDekker)  -- (at request of the Governor) -- read
  once and referred to the Committee on Consumer Affairs and Protection

AN ACT to amend the general business law, in relation to  telemarketing;
  and to repeal certain provisions of such law relating thereto

  THE  PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:

  Section 1. Subparagraph 5 of paragraph a of subdivision 10 of  section
399-pp  of the general business law is REPEALED, subparagraph 6 of para-
graph a is renumbered subparagraph 5, and  a  new  subdivision  10-a  is
added to read as follows:
  10-A.  THE  FOLLOWING  PERSONS  ARE  EXEMPT  FROM  THE FEE AND BONDING
REQUIREMENTS SET FORTH IN PARAGRAPH F OF SUBDIVISION THREE AND  SUBDIVI-
SION  FOUR OF THIS SECTION: A PERSON ENGAGED IN A BUSINESS OR OCCUPATION
WHICH IS LICENSED, REGISTERED, CHARTERED, CERTIFIED OR INCORPORATED WITH
OR BY ANY STATE OR FEDERAL AGENCY. PROVIDED,  HOWEVER,  ANY  PERSON  NOT
LICENSED,  REGISTERED, CHARTERED, CERTIFIED OR INCORPORATED WITH ANY NEW
YORK STATE OR FEDERAL AGENCY, SHALL SUBMIT EVIDENCE TO THE SECRETARY  OF
STATE,  IN  A  FORM AND MANNER TO BE PRESCRIBED BY THE SECRETARY, OF ANY
LICENSE, REGISTRATION, CHARTER, CERTIFICATION OR INCORPORATION ISSUED BY
AN AGENCY OR GOVERNMENTAL ENTITY IN THIS OR ANY OTHER STATE.
  S 2.  Section 399-z of the general business law, as amended by chapter
344 of the laws of 2010, paragraphs a and b of subdivision 1 as added by
section 39, subdivision 4 as amended by section 40 and subdivisions 6, 7
and 8 as amended by section 41 of part A of chapter 62 of  the  laws  of
2011, is amended to read as follows:
  S  399-z. Telemarketing; establishment of no telemarketing sales calls
statewide registry; authorization of the transfer of  telephone  numbers
on  the  no telemarketing sales calls statewide registry to the national
"do-not-call" registry. 1. As used in this section, the following  terms
shall have the following meanings:
  a. "Department" shall mean the department of state.
  b. "Secretary" shall mean the secretary of state.

 EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                      [ ] is old law to be omitted.
                                                           LBD12139-06-2

A. 10569                            2

  c. "Customer" means any natural person who is a resident of this state
and  who  is  or may be required to pay for or to exchange consideration
for goods and services offered through telemarketing;
  d.  "Doing  business  in this state" means conducting telephonic sales
calls: (i) from a location in  this  state;  or  (ii)  from  a  location
outside of this state to consumers residing in this state;
  e.  "Goods  and  services"  means  any  goods  and services, and shall
include any real property or any tangible personal property or  services
of any kind;
  f.  "Negative  option feature" means, in an offer or agreement to sell
or provide any goods or services, a provision under which the customer's
silence or failure to take an affirmative action to reject such goods or
services or to cancel the agreement is  interpreted  by  the  seller  as
acceptance of the offer.
  g.  "Person" means any natural person, association, partnership, firm,
corporation and its affiliates or subsidiaries or other business entity;
  h. "Telemarketer" means  any  person  who,  for  financial  profit  or
commercial  purposes in connection with telemarketing, makes telemarket-
ing sales calls to a customer when the customer is in this state or  any
person  who directly controls or supervises the conduct of a telemarket-
er. For the purposes of this section, "commercial purposes"  shall  mean
the sale or offer for sale of goods or services;
  [.]  i.  "Telemarketing"  means  any plan, program or campaign [which]
THAT is conducted to induce payment or the exchange of any other consid-
eration for any goods or services [by use of one or more telephones  and
which]  THAT  involves more than one telephone call by a telemarketer in
which the customer is located within the state at the time of the  call.
Telemarketing  does  not include the solicitation of sales through media
other than by telephone calls AND DOES NOT  INCLUDE  CALLS  INTENDED  TO
IMPLEMENT OR COMPLETE A TRANSACTION TO WHICH THE CUSTOMER HAS PREVIOUSLY
CONSENTED;
  j.  "Telemarketing  sales call" means a telephone call made by a tele-
marketer or by any outbound telephone calling technology that delivers a
prerecorded message [either] to a customer or to  [their]  A  CUSTOMER'S
voicemail  or  answering  machine  service  for  the purpose of inducing
payment or the exchange of any other  consideration  for  any  goods  or
services;
  k.  "Unsolicited  telemarketing  sales  call"  means any telemarketing
sales call other than a call made:
  (i) in response to an express written or verbal request  [of]  BY  the
customer [called]; or
  (ii)  in  connection  with an established business relationship, which
has not been terminated by either party, unless such customer has stated
to the telemarketer that such customer no longer wishes to  receive  the
telemarketing sales calls of such telemarketer.
  2. No telemarketer or seller shall engage in telemarketing at any time
other than between 8:00 A.M. and 9:00 P.M.  [local time] AT THE LOCATION
OF  THE  CUSTOMER  unless  the  [consumer] CUSTOMER has given his or her
express consent to the call at a different  time[,  and].  TELEMARKETERS
shall  provide,  in  a clear and coherent manner using words with common
and everyday meanings, at the beginning of each telemarketing sales call
all of the following information:
  [(i)] A. the telemarketer's name and the person on  whose  behalf  the
solicitation is being made, if other than the telemarketer;
  [(ii)] B. the purpose of the telephone call; and

A. 10569                            3

  [(iii)]  C. the identity of the goods or services for which a fee will
be charged.
  3.  Prior  to the purchase of any good or service, telemarketers shall
disclose to the customer the cost of the goods or services that are  the
subject of the call and if the offer includes a negative option feature,
all  material  terms  and  conditions  of  the  negative option feature,
including, but not limited to the fact that the customer's account  will
be  charged unless the customer takes an affirmative action to avoid the
charges, the dates the charges will be submitted for  payment,  and  the
specific steps the customer must take to avoid the charge.
  4.  a. The department is authorized to establish, manage, and maintain
a no telemarketing sales calls statewide registry which shall contain  a
list  of  customers who do not wish to receive unsolicited telemarketing
sales calls.   The department may contract  with  a  private  vendor  to
establish,  manage  and  maintain  such  registry,  provided the private
vendor has maintained national no telemarketing sales  calls  registries
for more than two years, and the contract requires the vendor to provide
the  no telemarketing sales calls registry in a printed hard copy format
and in any other format as prescribed by the department.
  b. The department is authorized to  have  the  national  "do-not-call"
registry  established,  managed  and  maintained  by  the  federal trade
commission pursuant to 16 C.F.R. Section 310.4 (b) (1) (iii)  (B)  serve
as  the  New  York state no telemarketing sales calls statewide registry
provided for by this section. The department is  further  authorized  to
take whatever administrative actions may be necessary or appropriate for
such  transition  including, but not limited to, providing the telephone
numbers of New York customers registered on the no  telemarketing  sales
calls  statewide registry to the federal trade commission, for inclusion
on the national "do-not-call" registry.
  5. No telemarketer or seller may make or cause to be made any unsolic-
ited telemarketing sales call to any customer when that customer's tele-
phone number has been on the  national  "do-not-call"  registry,  estab-
lished  by the federal trade commission, for a period of thirty-one days
prior to the date the call is made, pursuant to 16 [CFR] C.F.R.  Section
310.4(b)(1)(iii)(B).
  6.    NO TELEMARKETER OR SELLER SHALL INITIATE ANY TELEMARKETING SALES
CALL BY MEANS OF A TECHNOLOGY  THAT  DELIVERS  A  PRE-RECORDED  MESSAGE,
UNLESS  THE  TELEMARKETER  OR  SELLER  HAS OBTAINED FROM THE CUSTOMER AN
EXPRESS AGREEMENT, IN WRITING THAT:
  A. THE TELEMARKETER OR SELLER OBTAINED ONLY AFTER A CLEAR AND CONSPIC-
UOUS DISCLOSURE THAT THE PURPOSE OF THE AGREEMENT IS  TO  AUTHORIZE  THE
SELLER TO MAKE TELEMARKETING SALES CALLS TO SUCH CUSTOMER;
  B.  THE TELEMARKETER OR SELLER OBTAINED WITHOUT REQUIRING, DIRECTLY OR
INDIRECTLY, THAT THE AGREEMENT BE EXECUTED AS A CONDITION OF  PURCHASING
ANY GOOD OR SERVICE;
  C.  EVIDENCES THE WILLINGNESS OF THE CUSTOMER TO RECEIVE TELEMARKETING
SALES CALLS BY OR MADE ON BEHALF OF A SPECIFIC SELLER; AND,
  D. INCLUDES SUCH CUSTOMER'S TELEPHONE NUMBER AND SIGNATURE.
  7. IN THE CASE OF ANY TELEMARKETING SALES CALL DELIVERED BY MEANS OF A
TECHNOLOGY THAT DELIVERS A PRE-RECORDED MESSAGE THAT COULD  BE  RECEIVED
BY A CUSTOMER WHO CAN USE AN AUTOMATED INTERACTIVE VOICE AND/OR KEYPRESS
ACTIVATED  OPT-OUT  MECHANISM TO ASSERT A DO-NOT-CALL REQUEST, SUCH CALL
SHALL INCLUDE A MECHANISM THAT ALLOWS THE CUSTOMER TO AUTOMATICALLY  ADD
THE  NUMBER CALLED TO THE SELLER'S ENTITY SPECIFIC DO-NOT-CALL LIST, AND
WHICH MECHANISM, ONCE INVOKED, IMMEDIATELY ENDS THE CALL.

A. 10569                            4

  8. IN THE CASE OF ANY TELEMARKETING SALES CALL DELIVERED BY MEANS OF A
TECHNOLOGY THAT DELIVERS A PRE-RECORDED MESSAGE THAT COULD  BE  ANSWERED
BY  AN  ANSWERING  MACHINE OR VOICEMAIL SERVICE, THAT THE CALL INCLUDE A
TOLL-FREE NUMBER THAT MUST CONNECT THE CUSTOMER DIRECTLY TO AN AUTOMATED
INTERACTIVE  VOICE  OR  KEYPRESS ACTIVATED OPT-OUT MECHANISM THAT ALLOWS
THE CONSUMER TO AUTOMATICALLY ADD THE  NUMBER  CALLED  TO  THE  SELLER'S
ENTITY  SPECIFIC  DO-NOT-CALL  LIST,  AND WHICH MECHANISM, ONCE INVOKED,
IMMEDIATELY ENDS THE CALL.
  9. TELEMARKETERS AND SELLERS SHALL KEEP FOR  A  PERIOD  OF  THIRTY-SIX
MONTHS FROM THE DATE THE RECORD IS CREATED RECORDS RELATING TO ITS TELE-
MARKETING ACTIVITIES.
  10.  a. The department shall provide notice to customers of the estab-
lishment of the national "do-not-call" registry. Any customer who wishes
to be included on such registry shall notify the federal  trade  commis-
sion as directed by relevant federal regulations.
  b. Any  company that provides local telephone directories to customers
in this state shall inform its  customers  of  the  provisions  of  this
section by means of publishing a notice in such local telephone directo-
ries.
  [7.]  11. When the department has reason to believe a telemarketer has
engaged in repeated unlawful acts in violation of this section, or  when
a  notice  of  hearing  has  been issued pursuant to subdivision [eight]
TWELVE of this section,  the  department  may  request  in  writing  the
production  of  relevant  documents  and records as part of its investi-
gation. If the person upon whom such request was made fails  to  produce
the  documents  or  records  within  thirty  days  after the date of the
request, the department may issue and  serve  subpoenas  to  compel  the
production  of such documents and records. If any person shall refuse to
comply with a subpoena issued under this  section,  the  department  may
petition  a  court of competent jurisdiction to enforce the subpoena and
such sanctions as the court may direct.
  [8.] 12. a. Where it is determined after hearing that any  person  has
violated  one  or more provisions of this section, the secretary, or any
person deputized or so designated by him or her may assess a fine not to
exceed eleven thousand dollars for each violation.
  b. Any proceeding conducted pursuant to paragraph a of  this  subdivi-
sion shall be subject to the state administrative procedure act.
  c.  Nothing  in  this  subdivision  shall be construed to restrict any
right which any person may have under any other  statute  or  at  common
law.
  [9.]  13. A person shall not be held liable for violating this section
if:
  a. the person has obtained a version  of  the  "do-not-call"  registry
from  the federal trade commission no more than thirty-one days prior to
the date any telemarketing call is made, pursuant to 16  C.F.R.  Section
310.4(b)(1)(iii)(B), and THE PERSON CAN DEMONSTRATE THAT, AS PART OF THE
PERSON'S  ROUTINE BUSINESS PRACTICE AT THE TIME OF AN ALLEGED VIOLATION,
IT has established, implemented and updated written policies and  proce-
dures  related to the requirements of this section prior to the date any
telemarketing call is made;
  b. the person has trained his or her personnel in the requirements  of
this section; and
  c.  the person maintains AND CAN PRODUCE records demonstrating compli-
ance with paragraphs a and b of this subdivision and the requirements of
this section.

A. 10569                            5

  [10.] 14. The [board] DEPARTMENT shall prescribe rules and regulations
to administer this section.
  15.  SEVERABILITY.  IF ANY CLAUSE, SENTENCE, PARAGRAPH OR PART OF THIS
SECTION SHALL BE ADJUDGED BY ANY COURT OF COMPETENT JURISDICTION  TO  BE
INVALID,  SUCH  JUDGMENT  SHALL  NOT  AFFECT,  IMPAIR  OR INVALIDATE THE
REMAINDER THEREOF, BUT SHALL BE CONFINED IN ITS OPERATION TO THE CLAUSE,
SENTENCE, PARAGRAPH OR PART THEREOF DIRECTLY INVOLVED IN THE CONTROVERSY
IN WHICH SUCH JUDGMENT SHALL HAVE BEEN RENDERED.
  S 3. This act shall take effect on the ninetieth day  after  it  shall
have become a law.

Co-Sponsors

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A10569A (ACTIVE) - Bill Details

See Senate Version of this Bill:
S7567A
Law Section:
General Business Law
Laws Affected:
Rpld §399-pp sub 10 ¶ a sub¶ 5, amd §§399-pp & 399-z, Gen Bus L

A10569A (ACTIVE) - Bill Texts

view summary

Relates to telemarketing; prohibits pre-recorded messages in certain circumstances; requires a mechanism for consumers to automatically add their number to the seller's do-not-call list.

view full text
download pdf
                    S T A T E   O F   N E W   Y O R K
________________________________________________________________________

                                10569--A

                          I N  A S S E M B L Y

                              June 6, 2012
                               ___________

Introduced  by  COMMITTEE  ON  RULES -- (at request of M. of A. Barrett,
  Dinowitz, Camara, Gabryszak,  Markey,  Quart,  P. Rivera,  Simanowitz,
  Simotas,  Abbate,  DenDekker)  -- (at request of the Governor) -- read
  once and referred to the Committee on Consumer Affairs and  Protection
  --  committee  discharged,  bill amended, ordered reprinted as amended
  and recommitted to said committee

AN ACT to amend the general business law, in relation to  telemarketing;
  and to repeal certain provisions of such law relating thereto

  THE  PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:

  Section 1. Subparagraph 5 of paragraph a of subdivision 10 of  section
399-pp  of the general business law is REPEALED, subparagraph 6 of para-
graph a is renumbered subparagraph 5, and  a  new  subdivision  10-a  is
added to read as follows:
  10-A.  THE  FOLLOWING  PERSONS  ARE  EXEMPT  FROM  THE FEE AND BONDING
REQUIREMENTS SET FORTH IN PARAGRAPH F OF SUBDIVISION THREE AND  SUBDIVI-
SION  FOUR OF THIS SECTION: A PERSON ENGAGED IN A BUSINESS OR OCCUPATION
WHICH IS LICENSED, REGISTERED, CHARTERED, CERTIFIED OR INCORPORATED WITH
OR BY ANY STATE OR FEDERAL AGENCY. PROVIDED,  HOWEVER,  ANY  PERSON  NOT
LICENSED,  REGISTERED, CHARTERED, CERTIFIED OR INCORPORATED WITH ANY NEW
YORK STATE OR FEDERAL AGENCY, SHALL SUBMIT EVIDENCE TO THE SECRETARY  OF
STATE,  IN  A  FORM AND MANNER TO BE PRESCRIBED BY THE SECRETARY, OF ANY
LICENSE, REGISTRATION, CHARTER, CERTIFICATION OR INCORPORATION ISSUED BY
AN AGENCY OR GOVERNMENTAL ENTITY IN THIS OR ANY OTHER STATE.
  S 2.  Section 399-z of the general business law, as amended by chapter
344 of the laws of 2010, paragraphs a and b of subdivision 1 as added by
section 39, subdivision 4 as amended by section 40 and subdivisions 6, 7
and 8 as amended by section 41 of part A of chapter 62 of  the  laws  of
2011, is amended to read as follows:
  S  399-z. Telemarketing; establishment of no telemarketing sales calls
statewide registry; authorization of the transfer of  telephone  numbers
on  the  no telemarketing sales calls statewide registry to the national
"do-not-call" registry. 1. As used in this section, the following  terms
shall have the following meanings:

 EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                      [ ] is old law to be omitted.
                                                           LBD12139-10-2

A. 10569--A                         2

  a. "Department" shall mean the department of state.
  b. "Secretary" shall mean the secretary of state.
  c. "Customer" means any natural person who is a resident of this state
and  who  is  or may be required to pay for or to exchange consideration
for goods and services offered through telemarketing;
  d. "Doing business in this state" means  conducting  telephonic  sales
calls:  (i)  from  a  location  in  this  state; or (ii) from a location
outside of this state to consumers residing in this state;
  e. "Goods and services"  means  any  goods  and  services,  and  shall
include  any real property or any tangible personal property or services
of any kind;
  f. "Negative option feature" means, in an offer or agreement  to  sell
or provide any goods or services, a provision under which the customer's
silence or failure to take an affirmative action to reject such goods or
services  or  to  cancel  the  agreement is interpreted by the seller as
acceptance of the offer.
  g. "Person" means any natural person, association, partnership,  firm,
corporation and its affiliates or subsidiaries or other business entity;
  h.  "Telemarketer"  means  any  person  who,  for  financial profit or
commercial purposes in connection with telemarketing, makes  telemarket-
ing  sales calls to a customer when the customer is in this state or any
person who directly controls or supervises the conduct of a  telemarket-
er.  For  the purposes of this section, "commercial purposes" shall mean
the sale or offer for sale of goods or services;
  [.] i. "Telemarketing" means any plan,  program  or  campaign  [which]
THAT is conducted to induce payment or the exchange of any other consid-
eration  for any goods or services [by use of one or more telephones and
which] THAT involves more than one telephone call by a  telemarketer  in
which  the customer is located within the state at the time of the call.
Telemarketing does not include the solicitation of sales  through  media
other  than  by  telephone  calls AND DOES NOT INCLUDE CALLS INTENDED TO
IMPLEMENT OR COMPLETE A TRANSACTION TO WHICH THE CUSTOMER HAS PREVIOUSLY
CONSENTED;
  j. "Telemarketing sales call" means a telephone call made by  a  tele-
marketer or by any outbound telephone calling technology that delivers a
prerecorded  message  [either]  to a customer or to [their] A CUSTOMER'S
voicemail or answering machine  service  for  the  purpose  of  inducing
payment  or  the  exchange  of  any other consideration for any goods or
services;
  k. "Unsolicited telemarketing  sales  call"  means  any  telemarketing
sales call other than a call made:
  (i)  in  response  to an express written or verbal request [of] BY the
customer [called]; or
  (ii) in connection with an established  business  relationship,  which
has not been terminated by either party, unless such customer has stated
to  the  telemarketer that such customer no longer wishes to receive the
telemarketing sales calls of such telemarketer.
  2. No telemarketer or seller shall engage in telemarketing at any time
other than between 8:00 A.M. and 9:00 P.M.  [local time] AT THE LOCATION
OF THE CUSTOMER unless the [consumer] CUSTOMER  has  given  his  or  her
express  consent  to  the call at a different time[, and]. TELEMARKETERS
shall provide, in a clear and coherent manner using  words  with  common
and everyday meanings, at the beginning of each telemarketing sales call
all of the following information:
  [(i)]  A.  the  telemarketer's name and the person on whose behalf the
solicitation is being made, if other than the telemarketer;

A. 10569--A                         3

  [(ii)] B. the purpose of the telephone call; and
  [(iii)]  C. the identity of the goods or services for which a fee will
be charged.
  3. Prior to the purchase of any good or service,  telemarketers  shall
disclose  to the customer the cost of the goods or services that are the
subject of the call and if the offer includes a negative option feature,
all material terms  and  conditions  of  the  negative  option  feature,
including,  but not limited to the fact that the customer's account will
be charged unless the customer takes an affirmative action to avoid  the
charges,  the  dates  the charges will be submitted for payment, and the
specific steps the customer must take to avoid the charge.
  4. a. The department is authorized to establish, manage, and  maintain
a  no telemarketing sales calls statewide registry which shall contain a
list of customers who do not wish to receive  unsolicited  telemarketing
sales  calls.    The  department  may  contract with a private vendor to
establish, manage and  maintain  such  registry,  provided  the  private
vendor  has  maintained national no telemarketing sales calls registries
for more than two years, and the contract requires the vendor to provide
the no telemarketing sales calls registry in a printed hard copy  format
and in any other format as prescribed by the department.
  b.  The  department  is  authorized to have the national "do-not-call"
registry established,  managed  and  maintained  by  the  federal  trade
commission  pursuant  to 16 C.F.R. Section 310.4 (b) (1) (iii) (B) serve
as the New York state no telemarketing sales  calls  statewide  registry
provided  for  by  this section. The department is further authorized to
take whatever administrative actions may be necessary or appropriate for
such transition including, but not limited to, providing  the  telephone
numbers  of  New York customers registered on the no telemarketing sales
calls statewide registry to the federal trade commission, for  inclusion
on the national "do-not-call" registry.
  5. No telemarketer or seller may make or cause to be made any unsolic-
ited telemarketing sales call to any customer when that customer's tele-
phone  number  has  been  on the national "do-not-call" registry, estab-
lished by the federal trade commission, for a period of thirty-one  days
prior  to the date the call is made, pursuant to 16 [CFR] C.F.R. Section
310.4(b)(1)(iii)(B).
  6.  NO TELEMARKETER OR SELLER SHALL INITIATE ANY  TELEMARKETING  SALES
CALL  BY  MEANS  OF  A  TECHNOLOGY THAT DELIVERS A PRE-RECORDED MESSAGE,
UNLESS THE TELEMARKETER OR SELLER HAS  OBTAINED  FROM  THE  CUSTOMER  AN
EXPRESS AGREEMENT, IN WRITING THAT:
  A. THE TELEMARKETER OR SELLER OBTAINED ONLY AFTER A CLEAR AND CONSPIC-
UOUS  DISCLOSURE  THAT  THE PURPOSE OF THE AGREEMENT IS TO AUTHORIZE THE
SELLER TO MAKE TELEMARKETING SALES CALLS TO SUCH CUSTOMER;
  B. THE TELEMARKETER OR SELLER OBTAINED WITHOUT REQUIRING, DIRECTLY  OR
INDIRECTLY,  THAT THE AGREEMENT BE EXECUTED AS A CONDITION OF PURCHASING
ANY GOOD OR SERVICE;
  C. EVIDENCES THE WILLINGNESS OF THE CUSTOMER TO RECEIVE  TELEMARKETING
SALES CALLS BY OR MADE ON BEHALF OF A SPECIFIC SELLER; AND,
  D. INCLUDES SUCH CUSTOMER'S TELEPHONE NUMBER AND SIGNATURE.
  7. IN THE CASE OF ANY TELEMARKETING SALES CALL DELIVERED BY MEANS OF A
TECHNOLOGY  THAT  DELIVERS A PRE-RECORDED MESSAGE THAT COULD BE RECEIVED
BY A CUSTOMER WHO CAN USE AN AUTOMATED INTERACTIVE VOICE AND/OR KEYPRESS
ACTIVATED OPT-OUT MECHANISM TO ASSERT A DO-NOT-CALL REQUEST,  SUCH  CALL
SHALL  INCLUDE A MECHANISM THAT ALLOWS THE CUSTOMER TO AUTOMATICALLY ADD
THE NUMBER CALLED TO THE SELLER'S ENTITY SPECIFIC DO-NOT-CALL LIST,  AND
WHICH MECHANISM, ONCE INVOKED, IMMEDIATELY ENDS THE CALL.

A. 10569--A                         4

  8. IN THE CASE OF ANY TELEMARKETING SALES CALL DELIVERED BY MEANS OF A
TECHNOLOGY  THAT  DELIVERS A PRE-RECORDED MESSAGE THAT COULD BE ANSWERED
BY AN ANSWERING MACHINE OR VOICEMAIL SERVICE, THAT THE  CALL  INCLUDE  A
TOLL-FREE NUMBER THAT MUST CONNECT THE CUSTOMER DIRECTLY TO AN AUTOMATED
INTERACTIVE  VOICE  OR  KEYPRESS ACTIVATED OPT-OUT MECHANISM THAT ALLOWS
THE CONSUMER TO AUTOMATICALLY ADD THE  NUMBER  CALLED  TO  THE  SELLER'S
ENTITY  SPECIFIC  DO-NOT-CALL  LIST,  AND WHICH MECHANISM, ONCE INVOKED,
IMMEDIATELY ENDS THE CALL.
  9. TELEMARKETERS AND SELLERS SHALL KEEP FOR A  PERIOD  OF  TWENTY-FOUR
MONTHS FROM THE DATE THE RECORD IS CREATED RECORDS RELATING TO ITS TELE-
MARKETING ACTIVITIES.
  10.  a. The department shall provide notice to customers of the estab-
lishment of the national "do-not-call" registry. Any customer who wishes
to be included on such registry shall notify the federal  trade  commis-
sion as directed by relevant federal regulations.
  b. Any  company that provides local telephone directories to customers
in this state shall inform its  customers  of  the  provisions  of  this
section by means of publishing a notice in such local telephone directo-
ries.
  [7.]  11. When the department has reason to believe a telemarketer has
engaged in repeated unlawful acts in violation of this section, or  when
a  notice  of  hearing  has  been issued pursuant to subdivision [eight]
TWELVE of this section,  the  department  may  request  in  writing  the
production  of  relevant  documents  and records as part of its investi-
gation. If the person upon whom such request was made fails  to  produce
the  documents  or  records  within  thirty  days  after the date of the
request, the department may issue and  serve  subpoenas  to  compel  the
production  of such documents and records. If any person shall refuse to
comply with a subpoena issued under this  section,  the  department  may
petition  a  court of competent jurisdiction to enforce the subpoena and
such sanctions as the court may direct.
  [8.] 12. a. Where it is determined after hearing that any  person  has
violated  one  or more provisions of this section, the secretary, or any
person deputized or so designated by him or her may assess a fine not to
exceed eleven thousand dollars for each violation.
  b. Any proceeding conducted pursuant to paragraph a of  this  subdivi-
sion shall be subject to the state administrative procedure act.
  c.  Nothing  in  this  subdivision  shall be construed to restrict any
right which any person may have under any other  statute  or  at  common
law.
  [9.]  13. A person shall not be held liable for violating this section
if:
  a. the person has obtained a version  of  the  "do-not-call"  registry
from  the federal trade commission no more than thirty-one days prior to
the date any telemarketing call is made, pursuant to 16  C.F.R.  Section
310.4(b)(1)(iii)(B), and THE PERSON CAN DEMONSTRATE THAT, AS PART OF THE
PERSON'S  ROUTINE BUSINESS PRACTICE AT THE TIME OF AN ALLEGED VIOLATION,
IT has established, implemented and updated written policies and  proce-
dures  related to the requirements of this section prior to the date any
telemarketing call is made;
  b. the person has trained his or her personnel in the requirements  of
this section; and
  c.  the person maintains AND CAN PRODUCE records demonstrating compli-
ance with paragraphs a and b of this subdivision and the requirements of
this section.

A. 10569--A                         5

  [10.] 14. The [board] DEPARTMENT shall prescribe rules and regulations
to administer this section.
  15.  SEVERABILITY.  IF ANY CLAUSE, SENTENCE, PARAGRAPH OR PART OF THIS
SECTION SHALL BE ADJUDGED BY ANY COURT OF COMPETENT JURISDICTION  TO  BE
INVALID,  SUCH  JUDGMENT  SHALL  NOT  AFFECT,  IMPAIR  OR INVALIDATE THE
REMAINDER THEREOF, BUT SHALL BE CONFINED IN ITS OPERATION TO THE CLAUSE,
SENTENCE, PARAGRAPH OR PART THEREOF DIRECTLY INVOLVED IN THE CONTROVERSY
IN WHICH SUCH JUDGMENT SHALL HAVE BEEN RENDERED.
  S 3. This act shall take effect on the ninetieth day  after  it  shall
have become a law.

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