S T A T E O F N E W Y O R K
________________________________________________________________________
5256
2013-2014 Regular Sessions
I N S E N A T E
May 15, 2013
___________
Introduced by Sen. HANNON -- read twice and ordered printed, and when
printed to be committed to the Committee on Health
AN ACT to amend the public health law and the insurance law, in relation
to approvals by a utilization review agent
THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:
Section 1. Subdivision 7 of section 4903 of the public health law, as
added by chapter 586 of the laws of 1998, is amended to read as follows:
7. Failure by the utilization review agent to make a determination
within the time periods prescribed in this section shall be deemed to be
an [adverse determination subject to appeal pursuant to section forty
nine hundred four of this title] APPROVAL.
S 2. The opening paragraph of subdivision 5 of section 4905 of the
public health law is designated paragraph (a) and a new paragraph (b) is
added to read as follows:
(B) WHENEVER A UTILIZATION REVIEW AGENT MAKES A VERBAL REPRESENTATION
REGARDING PREAUTHORIZATION OR APPROVAL, THE UTILIZATION REVIEW AGENT
SHALL IMMEDIATELY, BUT NOT LATER THAN WITHIN ONE BUSINESS DAY; SUPPLY
THE PROVIDER WITH A WRITTEN CONFIRMATION OF THE APPROVAL BY EITHER:
(I) SENDING A COPY OF SUCH APPROVAL THROUGH ELECTRONIC MAIL TO AN
ADDRESS SPECIFIED BY THE PROVIDER;
(II) SENDING A COPY OF SUCH APPROVAL THROUGH FACSIMILE TRANSMISSION TO
A NUMBER SPECIFIED BY THE PROVIDER; OR
(III) POSTING A COPY OF SUCH APPROVAL ON A SPECIFIC WEBPAGE OF THE
INSURER'S WEBSITE TO WHICH THE PROVIDER HAS BEEN DIRECTED AND TO WHICH
THE PROVIDER HAS BEEN GIVEN ACCESS SO THAT THE PROVIDER MAY IMMEDIATELY
PRINT AND RETAIN A HARD COPY.
S 3. Paragraph (a) of subdivision 2 of section 4914 of the public
health law, as amended by chapter 219 of the laws of 2011, is amended to
read as follows:
EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
[ ] is old law to be omitted.
LBD01431-02-3
S. 5256 2
(a) The enrollee shall have four months to initiate an external appeal
after the enrollee receives notice from the health care plan, or such
plan's utilization review agent if applicable, of a final adverse deter-
mination or denial or after both the plan and the enrollee have jointly
agreed to waive any internal appeal, or after the enrollee is deemed to
have exhausted or is not required to complete any internal appeal pursu-
ant to section 2719 of the Public Health Service Act, 42 U.S.C. S
300gg-19. Where applicable, the enrollee's health care provider shall
have [forty-five days] FOUR MONTHS to initiate an external appeal after
the enrollee or the enrollee's health care provider, as applicable,
receives notice from the health care plan, or such plan's utilization
review agent if applicable, of a final adverse determination or denial
or after both the plan and the enrollee have jointly agreed to waive any
internal appeal. Such request shall be in writing in accordance with the
instructions and in such form prescribed by subdivision five of this
section. The enrollee, and the enrollee's health care provider where
applicable, shall have the opportunity to submit additional documenta-
tion with respect to such appeal to the external appeal agent within the
applicable time period above; provided however that when such documenta-
tion represents a material change from the documentation upon which the
utilization review agent based its adverse determination or upon which
the health plan based its denial, the health plan shall have three busi-
ness days to consider such documentation and amend or confirm such
adverse determination.
S 4. Subsection (g) of section 4903 of the insurance law, as added by
chapter 586 of the laws of 1998, is amended to read as follows:
(g) Failure by the utilization review agent to make a determination
within the time periods prescribed in this section shall be deemed to be
an [adverse determination subject to appeal pursuant to section four
thousand nine hundred four of this title] APPROVAL.
S 5. The opening paragraph of subsection (e) of section 4905 of the
insurance law is designated paragraph 1 and a new paragraph 2 is added
to read as follows:
(2) WHENEVER A UTILIZATION REVIEW AGENT MAKES A VERBAL REPRESENTATION
REGARDING PREAUTHORIZATION OR APPROVAL, THE UTILIZATION REVIEW AGENT
SHALL IMMEDIATELY, BUT NO LATER THAN WITHIN ONE BUSINESS DAY, SUPPLY THE
PROVIDER WITH A WRITTEN CONFIRMATION OF THE APPROVAL BY EITHER:
(I) SENDING A COPY OF SUCH APPROVAL THROUGH ELECTRONIC MAIL TO AN
ADDRESS SPECIFIED BY THE PROVIDER;
(II) SENDING A COPY OF SUCH APPROVAL THROUGH FACSIMILE TRANSMISSION TO
A NUMBER SPECIFIED BY THE PROVIDER; OR
(III) POSTING A COPY OF SUCH APPROVAL ON A SPECIFIC WEBPAGE OF THE
INSURER'S WEBSITE TO WHICH THE PROVIDER HAS BEEN DIRECTED AND TO WHICH
THE PROVIDER HAS BEEN GIVEN ACCESS SO THAT THE PROVIDER MAY IMMEDIATELY
PRINT AND RETAIN A HARD COPY.
S 6. Paragraph 1 of subsection (b) of section 4914 of the insurance
law, as amended by chapter 219 of the laws of 2011, is amended to read
as follows:
(1) The insured shall have four months to initiate an external appeal
after the insured receives notice from the health care plan, or such
plan's utilization review agent if applicable, of a final adverse deter-
mination or denial, or after both the plan and the insured have jointly
agreed to waive any internal appeal, or after the insured is deemed to
have exhausted or is not required to complete any internal appeal pursu-
ant to section 2719 of the Public Health Service Act, 42 U.S.C. S
300gg-19. Where applicable, the insured's health care provider shall
S. 5256 3
have [forty-five days] FOUR MONTHS to initiate an external appeal after
the insured or the insured's health care provider, as applicable,
receives notice from the health care plan, or such plan's utilization
review agent if applicable, of a final adverse determination or denial
or after both the plan and the insured have jointly agreed to waive any
internal appeal. Such request shall be in writing in accordance with the
instructions and in such form prescribed by subsection (e) of this
section. The insured, and the insured's health care provider where
applicable, shall have the opportunity to submit additional documenta-
tion with respect to such appeal to the external appeal agent within the
applicable time period above; provided however that when such documenta-
tion represents a material change from the documentation upon which the
utilization review agent based its adverse determination or upon which
the health plan based its denial, the health plan shall have three busi-
ness days to consider such documentation and amend or confirm such
adverse determination.
S 7. This act shall take effect July 1, 2014.