A. 1831 2
(5) "Lost policy finder" means a service made available by the depart-
ment on its website or otherwise developed by the superintendent either
on his or her own or in conjunction with other state regulators, to
assist consumers [in] WITH locating unclaimed life insurance benefits.
(6) "Policy" means a life insurance policy[, including policies that
have lapsed or been terminated,]; AN annuity contract[, or]; a certif-
icate under a life insurance policy or annuity contract[,]; or a certif-
icate issued by a fraternal benefit society[,]; under which benefits are
to be paid upon the death of the insured, INCLUDING A POLICY THAT HAS
LAPSED OR BEEN TERMINATED.
(b) Applicability. (1) This section shall apply to A POLICY:
[(1) Every policy] (A) issued by a domestic insurer and any account
established under or as a result of such policy; [and] OR
[(2) Every policy] (B) delivered or issued for delivery in [New York]
THIS STATE by an authorized foreign insurer and any account established
under or as a result of such policy.
[(3)] (2) Notwithstanding [paragraphs] PARAGRAPH one [and two] of this
subsection[,]:
(A) with respect to a policy delivered or issued for delivery outside
this state, a domestic insurer may, in lieu of the requirements of this
section, implement procedures that meet the minimum requirements of the
state in which the INSURER DELIVERED OR ISSUED THE policy [was delivered
or issued], provided that the superintendent [concludes] DETERMINES that
such other requirements are no less favorable to the [policyowner] POLI-
CY OWNER and beneficiary than those required by this section[.]; AND
[(4) Notwithstanding the provisions of paragraphs one and two of this
subsection,] (B) this section shall not apply to A lapsed or terminated
[policies] POLICY with no benefits payable that [were] WAS searched
within the [three hundred sixty-five days] EIGHTEEN MONTHS preceding the
effective date of this section or that [were] WAS searched more than
eighteen months prior to the most recent search conducted by the insur-
er.
(c) Identifying information. (1) Except as set forth in paragraph two
of this subsection, at no later than policy delivery or the establish-
ment of an account and upon any change of insured, owner, ACCOUNT HOLD-
ER, or beneficiary, [every] AN insurer shall request information suffi-
cient to ensure that all benefits or other monies are distributed to the
appropriate persons upon the death of the insured or account holder,
including, at a minimum, the name, address, social security number, date
of birth, and telephone number of every owner, ACCOUNT HOLDER, insured,
and beneficiary of such policy or account, as applicable.
(2) Where an insurer issues a policy or provides for an account based
on data received directly from an insured's employer, the insurer may
obtain the beneficiary information described in paragraph one of this
subsection BY COMMUNICATING WITH THE INSURED after receiving the data
from the insured's employer.
(d) Standards for cross-checking policies. (1) [Every] AN insurer
shall use the death index to cross-check every policy and account
subject to this section no less frequently than quarterly, except as
specified in subsection (g) of this section. An insurer may perform the
cross-check using the updates made to the death index since the date of
the last cross-check performed by the insurer, provided that the insurer
performs the cross-check using the entire death index at least once a
year. The superintendent may promulgate rules and regulations that allow
an insurer to perform the cross-checks less frequently than quarterly[,
A. 1831 3
provided, however, the insurer must not be allowed to perform such
cross-checks] BUT NOT less FREQUENTLY than semi-annually.
(2) The cross-checks shall be performed using: (A) the INSURED OR
ACCOUNT HOLDER'S social security number; OR (B) WHERE THE INSURER DOES
NOT KNOW THE INSURED OR ACCOUNT HOLDER'S SOCIAL SECURITY NUMBER, the
name[,] and date of birth of the insured or account holder.
(3) If an insurer only has a partial name, social security number,
date of birth, or a combination thereof, of the insured or account hold-
er under a policy or account, THEN the insurer shall use the available
information to perform the cross-check.
(4) [Every] AN insurer shall implement reasonable procedures to
account for common variations in data that would otherwise preclude an
exact match with a death index.
(e) Multiple policy search procedures. (1) Upon receiving notification
of the death of an insured or account holder or in the event of a match
made by a death index cross-check pursuant to subsection (d) of this
section, an insurer shall search every policy or account subject to this
section to determine whether the insurer has any other policies or
accounts for the insured or account holder.
(2) [Every] AN insurer that receives a notification of the death of
[the] AN insured or account holder, or identifies a death index match,
shall notify each United States affiliate, PARENT, OR SUBSIDIARY, and
any entity [that] WITH WHICH the insurer contracts [with which] THAT may
maintain OR CONTROL records relating to policies OR ACCOUNTS covered by
this section, of the notification or verified death index match[, who
shall then perform the search required by paragraph one of this
subsection]. AN INSURER SHALL TAKE ALL STEPS NECESSARY TO HAVE EACH
AFFILIATE, PARENT, SUBSIDIARY, OR OTHER ENTITY PERFORM THE SEARCH
REQUIRED BY PARAGRAPH ONE OF THIS SUBSECTION.
(f) Standards for locating claimants. (1) [Every] AN insurer shall
establish procedures to reasonably confirm the death of an insured or
account holder and begin to locate beneficiaries within ninety days
after the identification of a potential match made by a death index
cross-check or by a search conducted by the insurer pursuant to
subsection (e) of this section. If the insurer cannot locate benefici-
aries within ninety days after the identification of a potential match,
THEN the insurer shall continue to search for beneficiaries until the
benefits escheat [to the] IN ACCORDANCE WITH APPLICABLE state LAW.
(2) Once the beneficiary or beneficiaries under the policy or account
have been located, the insurer shall provide to the beneficiary or bene-
ficiaries the information necessary to make a claim pursuant to the
terms of the policy or account. The insurer shall process all claims and
make prompt payments and distributions in accordance with all applicable
laws, rules, and regulations.
(3) Nothing herein shall prevent an insurer from requiring satisfac-
tory proof of loss, such as a death certificate, for the purpose of
verifying the death of the insured, PROVIDED THAT IF A BENEFICIARY
CANNOT OBTAIN A DEATH CERTIFICATE, THEN AN INSURER SHALL ACCEPT AN
ALTERNATE FORM OF SATISFACTORY PROOF OF LOSS.
(g) This section shall not apply to:
(1) A group [policies] POLICY ADMINISTERED BY THE GROUP POLICYHOLDER
where the insurer does not maintain OR CONTROL THE records [on its
administrative systems] containing the information necessary to comply
with the requirements of this section; OR
(2) [any policy or certificate that provides a death benefit under an
employee benefit, government or church plan subject to or as defined
A. 1831 4
under the Employee Retirement Income Security Act of 1974 (29 USC 1002),
as periodically amended, or under any Federal employee benefit program;
(3)] any other circumstance as determined to be appropriate by the
superintendent IN A REGULATION.
(h) Lost policy finder. (1) The superintendent shall develop and
implement a lost policy finder to assist requestors [in] WITH locating
unclaimed life insurance benefits. The lost policy finder shall be
available online and via other means, including but not limited to the
department's toll free telephone number. The superintendent shall assist
a requestor [in] WITH using the lost policy finder, including informing
the requestor of [what] THE information an insurer may need to facili-
tate responding to the request.
(2) As soon as practicable, but no later than thirty days after
receiving a request from a requestor via the lost policy finder, the
superintendent shall:
[(i)] (A) forward the request to all insurers deemed necessary by the
superintendent in order to successfully respond to the [consumer's]
request; and
[(ii)] (B) inform the requestor in writing that the SUPERINTENDENT
RECEIVED THE request [has been received] and forwarded THE REQUEST to
all insurers deemed necessary by the superintendent in order to success-
fully respond to the request.
(3) Upon receiving a request forwarded by the superintendent through a
lost policy finder [application], [every] AN insurer shall search for
policies and any accounts subject to this section that insure the life
of, or are owned by, an individual named as the decedent in the request
forwarded by the superintendent.
(4) Within thirty days of receiving the request referenced in para-
graph two of this subsection, OR WITHIN FORTY-FIVE DAYS OF RECEIVING THE
REQUEST WHERE THE INSURER CONTRACTS WITH ANOTHER ENTITY TO MAINTAIN THE
INSURER'S RECORDS, the insurer shall:
[(i)] (A) report to the superintendent through the lost policy finder
the findings of the search conducted pursuant to paragraph three of this
subsection;
[(ii)] (B) for each identified policy and account insuring the life
of, or owned by, the [named insured] INDIVIDUAL NAMED AS THE DECEDENT IN
THE REQUEST, provide to a requestor who is:
(I) also the beneficiary of record on the identified policy or account
the information necessary to make a claim pursuant to the terms of the
policy or account; AND
[(iii) for each identified policy and account insuring the life of, or
owned by, the named insured, provide to a requestor who is]
(II) not the beneficiary of record on the identified policy or account
the requested information to the extent permissible to be disclosed in
accordance with any applicable law, rule, [and] OR regulation and [to]
take such other steps necessary to facilitate the payment of any benefit
that may be due under the identified policy or account[; and].
(5) The superintendent shall, within thirty days of receiving from all
insurers the information required in subparagraph [(i)] (A) of paragraph
four of this subsection, inform the requestor of the results of the
search.
(6) When a beneficiary identified in paragraph four of this subsection
submits a claim or claims to an insurer, the insurer shall process such
CLAIM OR claims and make prompt payments and distributions in accordance
with all applicable laws, rules, and regulations.
A. 1831 5
(7) Within thirty days of the final disposition of the request, [the]
AN insurer shall report to the superintendent through the lost policy
finder any benefits paid and any other information requested by the
superintendent.
(8) [Every] AN insurer shall establish procedures to electronically
receive the lost policy finder [application] request from, and make
reports to, the superintendent as provided for in this section. When
transmitted electronically, the date that the superintendent forwards
the request shall be deemed to be the date of receipt by the insurer
[unless]; PROVIDED, HOWEVER, THAT IF the [day] DATE is a Saturday,
Sunday, or a public holiday, as defined in section [twenty-five] TWEN-
TY-FOUR of the general construction law [and, in such case], THEN the
date of receipt shall be as provided in section twenty-five-a of the
general construction law. The superintendent may promulgate rules and
regulations that allow an insurer to apply for an exemption from the
requirement that it electronically receive the lost policy finder
[application] request AND REPORT ANY BENEFITS PAID OR OTHER INFORMATION
THE SUPERINTENDENT REQUESTS PURSUANT TO SECTION THREE HUNDRED SIXTEEN OF
THIS CHAPTER.
(i) Reports. [Every] AN insurer subject to this section shall include
in the report required under section seven hundred three of the aban-
doned property law any information on unclaimed benefits due pursuant to
this section AND the number of policies and accounts that the insurer
has identified pursuant to this section for the prior calendar year
under which any outstanding monies have not been paid or distributed by
December thirty-first of such year, except potential matches still being
investigated pursuant to paragraph one of subsection (f) of this
section. A copy of the report ALSO shall [also] be filed with the
superintendent.
(j) The superintendent is authorized to promulgate any rules and regu-
lations necessary to implement the provisions of this section in accord-
ance with the provisions of the state administrative procedure act.
S 2. This act shall take effect on the same date and in the same
manner as chapter 495 of the laws of 2012, takes effect.