S T A T E   O F   N E W   Y O R K
 ________________________________________________________________________
 
                                   2237
 
                        2019-2020 Regular Sessions
 
                           I N  A S S E M B L Y
 
                             January 22, 2019
                                ___________
 
 Introduced  by  M.  of  A.  KIM, D'URSO -- read once and referred to the
   Committee on Governmental Operations
 
 AN ACT to amend the executive  law,  in  relation  to  establishing  the
   access to public services for non-English speakers act
 
   THE  PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
 BLY, DO ENACT AS FOLLOWS:
 
   Section 1. Short title. This act shall be  known  as  the  "Access  to
 Public Services for Non-English Speakers Act".
   §  2.  Legislative  findings and purpose. The legislature hereby finds
 and declares that:
   1. thousands of residents cannot access the public  services  provided
 by  state  departments, agencies and programs because of their inability
 or limited ability to speak, understand or read  the  English  language;
 and
   2.  non-English  speakers  must  have  access to these important state
 programs.
   The purpose of this act is to provide individuals with limited English
 proficiency equal access to state departments, agencies and programs.
   § 3. The executive law is amended by adding a new article 14-A to read
 as follows:
                               ARTICLE 14-A
          ACCESS TO PUBLIC SERVICES FOR NON-ENGLISH SPEAKERS ACT
 SECTION 280. DEFINITIONS.
         281. LANGUAGE ACCESS REQUIRED.
         282. SCHEDULE IMPLEMENTATION.
   § 280. DEFINITIONS. FOR PURPOSES OF THIS ARTICLE, THE FOLLOWING  WORDS
 SHALL MEAN THE FOLLOWING:
   1. "EQUAL ACCESS" MEANS TO BE INFORMED OF, PARTICIPATE IN, AND BENEFIT
 FROM  PUBLIC SERVICES OFFERED BY A STATE DEPARTMENT, AGENCY, OR PROGRAM,
 AT A LEVEL EQUAL TO ENGLISH PROFICIENT INDIVIDUALS.
 
  EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                       [ ] is old law to be omitted.
                                                            LBD03640-01-9
              

 A. 2237                             2
 
   2. "LIMITED ENGLISH PROFICIENCY" MEANS  THE  INABILITY  TO  ADEQUATELY
 UNDERSTAND OR EXPRESS ONESELF IN THE SPOKEN OR WRITTEN ENGLISH LANGUAGE.
   3. "ORAL LANGUAGE SERVICES" INCLUDES VARIOUS METHODS TO PROVIDE VERBAL
 INFORMATION  AND  INTERPRETATIONS  SUCH AS STAFF INTERPRETERS, BILINGUAL
 STAFF, TELEPHONE INTERPRETER PROGRAMS, AND PRIVATE INTERPRETER PROGRAMS.
   4. "VITAL DOCUMENTS" MEANS APPLICATIONS  OR  INFORMATIONAL  MATERIALS,
 NOTICES  AND  COMPLAINT FORMS OFFERED BY STATE DEPARTMENTS, AGENCIES AND
 PROGRAMS. "VITAL DOCUMENTS" DOES NOT INCLUDE APPLICATIONS  AND  EXAMINA-
 TIONS  RELATED  TO THE LICENSURE, CERTIFICATION OR REGISTRATION OF BUSI-
 NESSES AND PROFESSIONALS.
   § 281. LANGUAGE ACCESS REQUIRED. 1. EACH STATE DEPARTMENT  SHALL  TAKE
 REASONABLE STEPS TO PROVIDE EQUAL ACCESS TO PUBLIC SERVICES FOR INDIVID-
 UALS WITH LIMITED ENGLISH PROFICIENCY.
   2.  REASONABLE  STEPS  TO  PROVIDE  EQUAL  ACCESS  TO  PUBLIC SERVICES
 INCLUDE:
   (A) IN-HOUSE ORAL  LANGUAGE  SERVICES  FOR  INDIVIDUALS  WITH  LIMITED
 ENGLISH  PROFICIENCY, IF CONTACT BETWEEN ANY AGENCY AND INDIVIDUALS WITH
 LIMITED ENGLISH PROFICIENCY IS ON A WEEKLY OR MORE FREQUENT BASIS.
   (B) THE TRANSLATION OF VITAL  DOCUMENTS  ORDINARILY  PROVIDED  TO  THE
 PUBLIC  INTO ANY LANGUAGE SPOKEN BY ANY LIMITED ENGLISH PROFICIENT POPU-
 LATION THAT CONSTITUTES AT LEAST THREE PERCENT OF THE OVERALL POPULATION
 WITHIN THE GEOGRAPHIC AREA SERVED BY A LOCAL OFFICE OF A  STATE  AGENCY,
 AS MEASURED BY THE U.S. CENSUS.
   (C)  ANY ADDITIONAL METHODS OR MEANS NECESSARY TO ACHIEVE EQUAL ACCESS
 TO PUBLIC SERVICES.
   3.  EACH  STATE  DEPARTMENT  SHALL  ADOPT  REGULATIONS  REGARDING  THE
 REQUIREMENTS  OF  THIS  ARTICLE AT LEAST SIX MONTHS PRIOR TO THE DATE OF
 FULL IMPLEMENTATION FOR THAT DEPARTMENT.
   4. THE DEPARTMENT, IN CONSULTATION WITH THE  OFFICE  OF  THE  ATTORNEY
 GENERAL,  SHALL PROVIDE CENTRAL COORDINATION AND TECHNICAL ASSISTANCE TO
 DEPARTMENTS AND AGENCIES TO HELP THEM COMPLY WITH THIS ARTICLE.
   § 282. SCHEDULE IMPLEMENTATION. THE PROVISIONS OF THIS  ARTICLE  SHALL
 BE FULLY IMPLEMENTED ACCORDING TO THE FOLLOWING SCHEDULE:
   1. THE DEPARTMENT OF LABOR, THE DEPARTMENT OF HEALTH AND THE OFFICE OF
 CHILDREN  AND  FAMILY  SERVICES ON OR BEFORE JANUARY FIRST, TWO THOUSAND
 TWENTY.
   2. THE DEPARTMENT OF  CORRECTIONAL  SERVICES  AND  THE  DEPARTMENT  OF
 TRANSPORTATION  AND THE OFFICE FOR THE AGING ON OR BEFORE JANUARY FIRST,
 TWO THOUSAND TWENTY-ONE.
   3. ALL OTHER DEPARTMENTS OR AGENCIES ON OR BEFORE JANUARY  FIRST,  TWO
 THOUSAND TWENTY-TWO.
   § 4. This act shall take effect immediately.