S T A T E O F N E W Y O R K
________________________________________________________________________
1203--A
Cal. No. 292
2023-2024 Regular Sessions
I N S E N A T E
January 10, 2023
___________
Introduced by Sens. PARKER, HINCHEY, KENNEDY -- read twice and ordered
printed, and when printed to be committed to the Committee on Energy
and Telecommunications -- recommitted to the Committee on Energy and
Telecommunications in accordance with Senate Rule 6, sec. 8 --
reported favorably from said committee, ordered to first and second
report, ordered to a third reading, amended and ordered reprinted,
retaining its place in the order of third reading
AN ACT to amend the general business law, in relation to establishing a
moratorium prohibiting certain broadband terminations or discon-
nections during a state disaster emergency
THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:
Section 1. The general business law is amended by adding a new section
399-zzzzzz to read as follows:
§ 399-ZZZZZZ. PROHIBITION OF CERTAIN BROADBAND TERMINATIONS OR DISCON-
NECTIONS. 1. FOR THE PURPOSES OF THIS SECTION, THE FOLLOWING TERMS SHALL
HAVE THE FOLLOWING MEANINGS:
(A) "BROADBAND INTERNET ACCESS SERVICE" SHALL MEAN A MASS-MARKET
RETAIL SERVICE THAT PROVIDES THE CAPABILITY TO TRANSMIT DATA TO AND
RECEIVE DATA FROM ALL OR SUBSTANTIALLY ALL INTERNET ENDPOINTS, INCLUDING
ANY CAPABILITIES THAT ARE INCIDENTAL TO AND ENABLE THE OPERATION OF THE
COMMUNICATIONS SERVICE, AND SHALL INCLUDE SERVICE PROVIDED BY COMMERCIAL
MOBILE TELEPHONE SERVICE PROVIDERS, BUT SHALL NOT INCLUDE DIAL-UP INTER-
NET SERVICE; AND
(B) "COVERED TELEPHONE CORPORATION" MEANS A "TELEPHONE CORPORATION" AS
DEFINED IN SUBDIVISION SEVENTEEN OF SECTION TWO OF THE PUBLIC SERVICE
LAW THAT PROVIDED TELEPHONE EXCHANGE SERVICE ON OR BEFORE FEBRUARY
EIGHTH, NINETEEN HUNDRED NINETY-SIX.
2. NO COVERED TELEPHONE CORPORATION, PERSON, BUSINESS, CORPORATION, OR
THEIR AGENTS PROVIDING OR SEEKING TO PROVIDE BROADBAND INTERNET ACCESS
SERVICE IN NEW YORK STATE SHALL TERMINATE OR DISCONNECT SERVICES
EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
[ ] is old law to be omitted.
LBD04534-02-4
S. 1203--A 2
PROVIDED OVER THEIR INFRASTRUCTURE TO A RESIDENTIAL SERVICE CUSTOMER OR
A SMALL BUSINESS CUSTOMER WITH TWENTY-FIVE OR FEWER EMPLOYEES THAT IS
NOT A (I) PUBLICLY HELD COMPANY, OR A SUBSIDIARY THEREOF, (II) SEASONAL,
SHORT-TERM, OR TEMPORARY CUSTOMER, OR (III) CUSTOMER THAT THE BROADBAND
INTERNET ACCESS SERVICE PROVIDER CAN DEMONSTRATE HAS THE RESOURCES TO
PAY THE BILL, PROVIDED THAT THE BROADBAND SERVICE PROVIDER NOTIFIES THE
SMALL BUSINESS CUSTOMER OF ITS REASONS AND OF THE CUSTOMER'S RIGHT TO
CONTEST THIS DETERMINATION THROUGH THE COMMISSION'S COMPLAINT PROCE-
DURES, FOR THE NON-PAYMENT OF AN OVERDUE CHARGE FOR THE DURATION OF A
STATE DISASTER EMERGENCY DECLARED PURSUANT TO SECTION TWENTY-EIGHT OF
THE EXECUTIVE LAW IN RESPONSE TO A STATE, NATIONAL, OR GLOBAL EVENT THAT
IS DEEMED TO RESULT IN A SIGNIFICANT NEGATIVE AND LONG-TERM IMPACT ON
THE STATE'S ECONOMIC FUTURE. SUCH PERSONS OR ENTITIES SHALL HAVE A DUTY
TO RESTORE SERVICE, TO THE EXTENT NOT ALREADY REQUIRED, AT THE REQUEST
OF ANY RESIDENTIAL OR SMALL BUSINESS CUSTOMER WITHIN FORTY-EIGHT HOURS
IF SUCH SERVICE HAS BEEN TERMINATED DURING THE PENDENCY OF THE STATE
DISASTER EMERGENCY AND DISCONNECTION OF SUCH SERVICE WAS DUE TO NON-PAY-
MENT OF AN OVERDUE CHARGE.
3. NO COVERED TELEPHONE CORPORATION, PERSON, BUSINESS, CORPORATION, OR
THEIR AGENTS PROVIDING OR SEEKING TO PROVIDE BROADBAND INTERNET ACCESS
SERVICE IN NEW YORK STATE SHALL TERMINATE OR DISCONNECT SERVICES
PROVIDED OVER THEIR INFRASTRUCTURE TO A RESIDENTIAL OR SMALL BUSINESS
CUSTOMER ACCOUNT BECAUSE OF DEFAULTED DEFERRED PAYMENT AGREEMENTS OR
ARREARS THEN OWED TO SUCH PERSONS OR ENTITIES WHEN SUCH CUSTOMER HAS
EXPERIENCED A CHANGE IN FINANCIAL CIRCUMSTANCES DUE TO A STATE DISASTER
EMERGENCY AS SET FORTH IN SUBDIVISION TWO OF THIS SECTION. THE COVERED
TELEPHONE CORPORATION, PERSON, BUSINESS, CORPORATION, OR THEIR AGENTS
PROVIDING OR SEEKING TO PROVIDE BROADBAND INTERNET ACCESS SERVICE IN NEW
YORK STATE SHALL PROVIDE SUCH RESIDENTIAL OR SMALL BUSINESS CUSTOMER
WITH THE RIGHT TO ENTER INTO, OR RESTRUCTURE, A DEFERRED PAYMENT AGREE-
MENT CONSISTENT WITH THE PROVISIONS OF ARTICLE TWO OF THE PUBLIC SERVICE
LAW WITHOUT THE REQUIREMENT OF A DOWN PAYMENT, LATE FEES, OR PENALTIES,
WITH SUCH PROHIBITION ON DOWN PAYMENTS, LATE FEES, OR PENALTIES APPLICA-
BLE TO ALL ARREARS INCURRED DURING THE DURATION OF THE STATE DISASTER
EMERGENCY.
4. EVERY COVERED TELEPHONE CORPORATION, PERSON, BUSINESS, CORPORATION,
OR THEIR AGENTS PROVIDING OR SEEKING TO PROVIDE BROADBAND INTERNET
ACCESS SERVICE IN NEW YORK STATE SHALL PROVIDE NOTICE TO RESIDENTIAL OR
SMALL BUSINESS CUSTOMERS IN A WRITING TO BE INCLUDED WITH A BILL STATE-
MENT OR, WHEN APPROPRIATE, VIA ELECTRONIC TRANSMISSION THE PROVISIONS OF
THIS SECTION AND SHALL FURTHER MAKE REASONABLE EFFORTS TO CONTACT
CUSTOMERS WHO HAVE CERTIFIED A CHANGE IN FINANCIAL CIRCUMSTANCES DUE TO
A STATE DISASTER EMERGENCY AS SET FORTH IN SUBDIVISION TWO OF THIS
SECTION FOR THE PURPOSE OF OFFERING SUCH CUSTOMERS A DEFERRED PAYMENT
AGREEMENT CONSISTENT WITH THE PROVISIONS OF ARTICLE TWO OF THE PUBLIC
SERVICE LAW.
5. IMPLEMENTATION OF THE PROVISIONS OF THIS SECTION SHALL NOT PROHIBIT
A COVERED TELEPHONE CORPORATION, PERSON, BUSINESS, CORPORATION, OR THEIR
AGENTS PROVIDING OR SEEKING TO PROVIDE BROADBAND INTERNET ACCESS SERVICE
IN NEW YORK STATE FROM RECOVERING LOST OR DEFERRED REVENUES AFTER THE
LIFTING OR EXPIRATION OF A STATE DISASTER EMERGENCY AS SET FORTH IN
SUBDIVISION TWO OF THIS SECTION, PURSUANT TO SUCH MEANS FOR RECOVERY BY
MEANS NOT INCONSISTENT WITH ANY OF THE PROVISIONS OF THIS SECTION. NOTH-
ING IN THIS SECTION SHALL PROHIBIT A COVERED TELEPHONE CORPORATION,
PERSON, BUSINESS, CORPORATION, OR THEIR AGENTS PROVIDING OR SEEKING TO
PROVIDE BROADBAND INTERNET ACCESS SERVICE IN NEW YORK STATE FROM DISCON-
S. 1203--A 3
NECTING SERVICE AT THE REQUEST OF A CUSTOMER. NOTHING IN THIS SECTION
SHALL PROHIBIT A COVERED TELEPHONE CORPORATION, PERSON, BUSINESS, CORPO-
RATION, OR THEIR AGENTS PROVIDING OR SEEKING TO PROVIDE BROADBAND INTER-
NET ACCESS SERVICE IN NEW YORK STATE FROM DISCONNECTING SERVICE WHEN IT
IS NECESSARY TO PROTECT THE HEALTH AND SAFETY OF CUSTOMERS AND THE
PUBLIC, PROVIDED HOWEVER THE CUSTOMER MAY CONTEST THE SERVICE DISCON-
NECTION THROUGH A PROCESS TO BE CREATED BY THE COMPANY.
6. WHENEVER THERE SHALL BE A VIOLATION OF THIS SECTION, AN APPLICATION
MAY BE MADE BY THE ATTORNEY GENERAL IN THE NAME OF THE PEOPLE OF THE
STATE OF NEW YORK TO A COURT OR JUSTICE HAVING JURISDICTION BY A SPECIAL
PROCEEDING TO ISSUE AN INJUNCTION, AND UPON NOTICE TO THE DEFENDANT OF
NOT LESS THAN FIVE DAYS, TO ENJOIN AND RESTRAIN THE CONTINUANCE OF SUCH
VIOLATION; AND IF IT SHALL APPEAR TO THE SATISFACTION OF THE COURT OR
JUSTICE THAT THE DEFENDANT HAS, IN FACT, VIOLATED THIS SECTION, AN
INJUNCTION MAY BE ISSUED BY THE COURT OR JUSTICE, ENJOINING AND
RESTRAINING ANY FURTHER VIOLATIONS, WITHOUT REQUIRING PROOF THAT ANY
PERSON HAS, IN FACT, BEEN INJURED OR DAMAGED THEREBY. IN ANY SUCH
PROCEEDING, THE COURT MAY MAKE ALLOWANCES TO THE ATTORNEY GENERAL AS
PROVIDED IN PARAGRAPH SIX OF SUBDIVISION (A) OF SECTION EIGHTY-THREE
HUNDRED THREE OF THE CIVIL PRACTICE LAW AND RULES, AND DIRECT RESTITU-
TION. WHENEVER THE COURT SHALL DETERMINE THAT A VIOLATION OF THIS
SECTION HAS OCCURRED, THE COURT MAY IMPOSE A CIVIL PENALTY OF NOT MORE
THAN ONE THOUSAND DOLLARS PER VIOLATION. IN CONNECTION WITH ANY SUCH
PROPOSED APPLICATION, THE ATTORNEY GENERAL IS AUTHORIZED TO TAKE PROOF
AND MAKE A DETERMINATION OF THE RELEVANT FACTS AND TO ISSUE SUBPOENAS IN
ACCORDANCE WITH THE CIVIL PRACTICE LAW AND RULES.
§ 2. This act shall take effect immediately; provided, however, that
this act shall be applicable to relevant executive orders issued on or
after the effective date of this act.