Assembly Actions -
Senate Actions - UPPERCASE
|May 31, 2023||
referred to energy and telecommunications
Senate Bill S7490
2023-2024 Legislative Session
Current Bill Status - In Senate Committee Energy And Telecommunications Committee
- In Committee Assembly
- On Floor Calendar Assembly
- Passed Assembly
- Delivered to Governor
- Signed By Governor
2023-S7490 (ACTIVE) - Details
2023-S7490 (ACTIVE) - Sponsor Memo
BILL NUMBER: S7490 SPONSOR: SKOUFIS TITLE OF BILL: An act to amend the public service law, the public authorities law and the general business law, in relation to requiring utility companies maintain a toll free number for reporting service outages PURPOSE OR GENERAL IDEA OF BILL: This legislation would require any gas, electric, as and electric, water, steam, telegraph, telephone, cable television company, Internet service provider, or municipality rendering equivalent utility services to have a 24/7 staffed telephone line for customers to report service outages. SUMMARY OF PROVISIONS: Section 1 amends the public service law by adding a new section 119-d to the which would require any gas, electric, gas and electric, water, steam, telegraph, telephone, cable television company, Internet service
2023-S7490 (ACTIVE) - Bill Text download pdf
S T A T E O F N E W Y O R K ________________________________________________________________________ 7490 2023-2024 Regular Sessions I N S E N A T E May 31, 2023 ___________ Introduced by Sens. SKOUFIS, MAYER -- read twice and ordered printed, and when printed to be committed to the Committee on Energy and Tele- communications AN ACT to amend the public service law, the public authorities law and the general business law, in relation to requiring utility companies maintain a toll free number for reporting service outages THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM- BLY, DO ENACT AS FOLLOWS: Section 1. The public service law is amended by adding a new section 119-d to read as follows: § 119-D. TOLL FREE NUMBER FOR SERVICE OUTAGES. 1. ANY GAS CORPO- RATION, ELECTRIC CORPORATION, GAS AND ELECTRIC CORPORATION, WATER CORPO- RATION, STEAM CORPORATION OR A MUNICIPALITY RENDERING EQUIVALENT UTILITY SERVICES IS REQUIRED TO ESTABLISH, PROVIDE AND MAINTAIN A TOLL FREE PHONE NUMBER FOR CONSUMERS OF SUCH UTILITY TO CALL FOR REPORTING SERVICE OUTAGES. SUCH TOLL FREE NUMBER SHALL: A. BE ATTENDED TWENTY-FOUR HOURS A DAY, SEVEN DAYS A WEEK; B. HAVE THE CAPACITY TO ADEQUATELY ADDRESS A SURGE IN PHONE CALL VOLUME DURING AN EMERGENCY SITUATION OR EXTREME WEATHER CONDITIONS; C. BE POSTED CLEARLY AND CONSPICUOUSLY ON THE HOMEPAGE OF THE UTILITY COMPANY'S WEBSITE; AND D. BE POSTED CLEARLY AND CONSPICUOUSLY ON THE FIRST PAGE OF EACH CONSUMER'S BILLING STATEMENT. 2. THE FAILURE TO COMPLY WITH THE PROVISIONS IN THIS SECTION SHALL SUBJECT ANY GAS CORPORATION, ELECTRIC CORPORATION, GAS AND ELECTRIC CORPORATION, WATER CORPORATION, STEAM CORPORATION OR A MUNICIPALITY RENDERING EQUIVALENT UTILITY SERVICES TO THE PENALTIES AUTHORIZED IN SECTION TWENTY-FIVE OF THIS CHAPTER. 3. ANY MUNICIPALITY SHALL HAVE THE OPPORTUNITY TO PETITION THE COMMIS- SION FOR AN EXEMPTION FROM THE REQUIREMENTS OF THIS SECTION IF SUCH MUNICIPALITY CAN SHOW THAT SUCH REQUIREMENTS ARE UNDULY BURDENSOME. EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets [ ] is old law to be omitted. LBD01694-01-3
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