S T A T E O F N E W Y O R K
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1846
2025-2026 Regular Sessions
I N S E N A T E
January 14, 2025
___________
Introduced by Sens. COMRIE, ADDABBO, HARCKHAM, HINCHEY -- read twice and
ordered printed, and when printed to be committed to the Committee on
Energy and Telecommunications
AN ACT to amend the public service law, in relation to requiring utility
companies to reimburse consumers in the event of a prolonged power
outage
THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:
Section 1. The public service law is amended by adding a new section
77-a to read as follows:
§ 77-A. UTILITY REIMBURSEMENT REQUIREMENTS. 1. IN THE EVENT THAT A
RESIDENTIAL UTILITY CUSTOMER OR SMALL BUSINESS CUSTOMER EXPERIENCES A
WIDESPREAD PROLONGED OUTAGE LASTING AT LEAST SEVENTY-TWO CONSECUTIVE
HOURS OR MORE WITHOUT HAVING BEEN RESOLVED BY THE UTILITY COMPANY, THE
UTILITY COMPANY SHALL:
(A) PROVIDE REIMBURSEMENT OF ANY FOOD SPOILED DUE TO LACK OF REFRIGER-
ATION. RESIDENTIAL UTILITY CUSTOMERS SHALL PROVIDE THE UTILITY COMPANY
AN ITEMIZED LIST OF ALL FOOD SPOILED OR PROOF OF LOSS OF FOOD SPOILED
WITHIN FOURTEEN DAYS OF THE OUTAGE. THE UTILITY COMPANY SHALL REIMBURSE
THE CUSTOMER WITHIN THIRTY DAYS OF THE RECEIPT OF THE ITEMIZED LIST OR
PROOF OF LOSS. THE AMOUNT OF THE REIMBURSEMENT SHALL NOT EXCEED A TOTAL
OF TWO HUNDRED THIRTY-FIVE DOLLARS FOR CUSTOMERS WHO PROVIDE AN ITEMIZED
LIST. THE AMOUNT OF THE REIMBURSEMENT FOR CUSTOMERS WHO PROVIDE PROOF OF
LOSS SHALL NOT EXCEED FIVE HUNDRED FORTY DOLLARS.
(B) PROVIDE REIMBURSEMENT OF PRESCRIPTION MEDICATION SPOILED DUE TO
LACK OF REFRIGERATION. RESIDENTIAL UTILITY CUSTOMERS SHALL PROVIDE THE
UTILITY COMPANY WITH AN ITEMIZED LIST AND PROOF OF LOSS OF PRESCRIPTION
MEDICATION DUE TO LACK OF REFRIGERATION WITHIN FOURTEEN DAYS OF THE
OUTAGE. THE UTILITY COMPANY SHALL REIMBURSE THE CUSTOMER WITHIN THIRTY
DAYS OF THE RECEIPT OF THE ITEMIZED LIST AND PROOF OF LOSS OF
EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
[ ] is old law to be omitted.
LBD05137-01-5
S. 1846 2
PRESCRIPTION MEDICATION. THE AMOUNT OF THE REIMBURSEMENT SHALL TOTAL NO
MORE THAN THE ACTUAL LOSS OF PERISHABLE PRESCRIPTION MEDICINE.
(C) PROVIDE REIMBURSEMENT TO SMALL BUSINESS CUSTOMERS FOR ANY FOOD
SPOILED DUE TO LACK OF REFRIGERATION. SMALL BUSINESS CUSTOMERS SHALL
PROVIDE THE UTILITY COMPANY WITH AN ITEMIZED LIST FOR ALL FOOD SPOILED
AND PROOF OF LOSS WITHIN FOURTEEN DAYS OF THE OUTAGE. THE UTILITY COMPA-
NY SHALL REIMBURSE THE SMALL BUSINESS CUSTOMER WITHIN THIRTY DAYS OF THE
RECEIPT OF THE ITEMIZED LIST AND PROOF OF LOSS. THE AMOUNT OF THE
REIMBURSEMENT SHALL TOTAL NO MORE THAN TEN THOUSAND SEVEN HUNDRED
DOLLARS.
2. THE DEPARTMENT SHALL PROMULGATE RULES AND REGULATIONS NECESSARY TO
IMPLEMENT THE PROVISIONS OF THIS SECTION. SUCH RULES AND REGULATIONS
SHALL DEFINE THE TERMS "WIDESPREAD PROLONGED OUTAGE", "SMALL BUSINESS
CUSTOMER" AND "PROOF OF LOSS".
§ 2. This act shall take effect on the one hundred twentieth day after
it shall have become a law.