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§ 138-A. SMALL BUSINESS ENERGY ASSISTANCE AND ADVOCACY SERVICES
PROGRAM. 1. THERE IS HEREBY ESTABLISHED WITHIN THE DIVISION OF SMALL
BUSINESS A SMALL BUSINESS ENERGY ASSISTANCE AND ADVOCACY SERVICES
PROGRAM.
2. THE SMALL BUSINESS ENERGY ASSISTANCE AND ADVOCACY SERVICES PROGRAM,
IN CONSULTATION WITH OTHER DIVISIONS OF THE DEPARTMENT AND WITH OTHER
AGENCIES OF THE STATE, FEDERAL AGENCIES OR LOCAL GOVERNMENTS, SHALL:
A. SOLICIT INPUT FROM SMALL BUSINESSES AND FROM ORGANIZATIONS REPRES-
ENTING SMALL BUSINESSES, SUCH AS TRADE ASSOCIATIONS OR OTHER ENTITIES,
REGARDING THE ENERGY ASSISTANCE AND ENERGY EFFICIENCY NEEDS OF SMALL
BUSINESSES;
B. PROVIDE RECOMMENDATIONS TO THE NEW YORK STATE ENERGY RESEARCH AND
DEVELOPMENT AUTHORITY, THE POWER AUTHORITY OF THE STATE OF NEW YORK AND
OTHER PUBLIC UTILITY AUTHORITIES ESTABLISHED PURSUANT TO ARTICLE FIVE OF
THE PUBLIC AUTHORITIES LAW, THE PUBLIC SERVICE COMMISSION, INVESTOR-
OWNED UTILITIES AND OTHER ENTITIES REGARDING THE DEVELOPMENT AND IMPLE-
MENTATION OF ENERGY ASSISTANCE PROGRAMS AND ON THE IMPACT OF STATE ENER-
GY POLICY ON SMALL BUSINESSES;
C. PROVIDE TO SMALL BUSINESSES INFORMATION AND MATERIALS ON ENERGY
ASSISTANCE PROGRAMS, COOPERATIVE FUEL PURCHASING EFFORTS AND OTHER
PROGRAMS TO MAINTAIN THE AFFORDABILITY OF ENERGY, AND PROVIDE ACCESS TO
SUCH INFORMATION AND MATERIALS ON THE DEPARTMENT'S WEBSITE;
D. ACCEPT AND INVESTIGATE COMPLAINTS OF ANY KIND FROM ALL SMALL BUSI-
NESS CUSTOMERS INCLUDING THOSE FROM THE LONG ISLAND POWER AUTHORITY,
ATTEMPT TO MEDIATE SUCH COMPLAINTS WHERE APPROPRIATE DIRECTLY WITH SUCH
AUTHORITY AND REFER COMPLAINTS TO THE APPROPRIATE STATE OR LOCAL AGENCY
AUTHORIZED BY LAW TO TAKE ACTION WITH RESPECT TO SUCH COMPLAINTS; AND
E. HOLD QUARTERLY FORUMS IN EACH OF THE SERVICE TERRITORIES OF THE
COMBINATION GAS AND ELECTRIC CORPORATIONS, AS DEFINED UNDER SECTION TWO
OF THE PUBLIC SERVICE LAW, AND THE LONG ISLAND POWER AUTHORITY TO
EDUCATE SMALL BUSINESS OWNERS ABOUT UTILITY-RELATED MATTERS AND THE
REGULATORY PROCESS, OPPORTUNITIES TO LOWER ENERGY COSTS, INCLUDING
THROUGH ENERGY EFFICIENCY AND DISTRIBUTED GENERATION, AND OTHER MATTERS
AFFECTING SMALL BUSINESS OWNERS.
3. THE SMALL BUSINESS ENERGY ASSISTANCE AND ADVOCACY SERVICES PROGRAM
SHALL INITIATE, INTERVENE IN, OR PARTICIPATE IN ANY PROCEEDINGS BEFORE
THE PUBLIC SERVICE COMMISSION OR THE DEPARTMENT OF PUBLIC SERVICE, TO
THE EXTENT AUTHORIZED BY SECTION THREE-B, TWENTY-FOUR-A, SEVENTY-ONE,
EIGHTY-FOUR OR NINETY-SIX OF THE PUBLIC SERVICE LAW OR ANY OTHER APPLI-
CABLE PROVISION OF LAW, WHERE THE DIVISION DEEMS SUCH INITIATION, INTER-
VENTION OR PARTICIPATION TO BE NECESSARY OR APPROPRIATE, AND MAY ADVO-
CATE BEFORE ANY OTHER STATE AND FEDERAL REGULATORY AGENCIES FOR THE
ADOPTION OF APPROPRIATE REGULATIONS PROVIDING FOR EQUITABLE TREATMENT OF
SMALL BUSINESSES IN ENERGY-RELATED POLICIES, INCLUDING BUT NOT LIMITED
TO EXTENDING REASONABLE CONSUMER PROTECTIONS TO SMALL BUSINESSES IN
ENERGY-RELATED MATTERS.
4. BEGINNING IN THE CALENDAR YEAR FOLLOWING THE EFFECTIVE DATE OF THIS
SECTION, AND CONTINUING ANNUALLY ON OR BEFORE MARCH FIFTEENTH, THE DIVI-
SION SHALL REPORT TO THE GOVERNOR AND THE LEGISLATURE ON ANY ACTIONS IT
HAS TAKEN PURSUANT TO THIS SECTION, AND ANY RECOMMENDATIONS FOR LEGISLA-
TIVE, STATE REGULATORY, AND/OR BUDGETARY MEASURES THE DIVISION HAS FOR
IMPROVING ENERGY AFFORDABILITY AND ENERGY EFFICIENCY FOR SMALL BUSI-
NESSES.
§ 3. The section heading and subdivision 1 of section 24-a of the
public service law, as amended by section 47 of part A of chapter 62 of
the laws of 2011, are amended to read as follows:
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Notice to be given to department of state AND THE DIVISION OF SMALL
BUSINESS prior to rate increase.
1. Notwithstanding any inconsistent general, special or local law or
rule or regulation to the contrary, the commission shall to the extent
the department shall so request in any cases or class of cases, give
notice to the department AND THE DIVISION OF SMALL BUSINESS of any filed
statement proposing to modify or increase rates, services, schedule of
rates or any other rating rule or to adopt or amend any rate or service
rules or regulations within five days after the commission shall have
received such statement from any utility subject to its jurisdiction;
provided, however, that in lieu of giving such notice, the commission
may direct that the utility give such notice to the department AND THE
DIVISION OF SMALL BUSINESS.
§ 4. Section 71 of the public service law, as amended by chapter 521
of the laws of 2013, is amended to read as follows:
§ 71. Complaints as to quality and price of gas and electricity;
investigation by commission; forms of complaints. Upon the complaint in
writing of the mayor of a city, the trustees of a village, the town
board of a town or the chief executive officer or the legislative body
of a county in which a person or corporation is authorized to manufac-
ture, convey, transport, sell or supply gas or electricity for heat,
light or power, or upon the complaint in writing of not less than twen-
ty-five customers or purchasers of such gas or electricity, or upon the
complaint in writing of the department of state OR THE DIVISION OF SMALL
BUSINESS, or upon a complaint of a gas corporation or electrical corpo-
ration supplying or transmitting said gas or electricity, as to the
illuminating or heating power, purity or pressure or the rates, charges
or classifications of service of gas, the efficiency of the electric
incandescent lamp supply, the voltage of the current supplied for light,
heat or power, or the rates charged or classification of service of
electricity sold and delivered in such municipality, or as to the extent
or duration of a disruption in gas or electricity service, the commis-
sion shall investigate as to the cause for such complaint. When such
complaint is made, the commission may, by its agents, examiners and
inspectors, inspect the works, system, plant, devices, appliances and
methods used by such person or corporation in manufacturing, transmit-
ting and supplying such gas or electricity, and may examine or cause to
be examined the books and papers of such person, or corporation pertain-
ing to the manufacture, sale, transmitting and supplying of such gas or
electricity. The form and contents of complaints made as provided in
this section shall be prescribed by the commission. Such complaints
shall be signed by the officers, or by the customers, purchasers or
subscribers making them, who must add to their signatures their places
of residence, by street and number, if any. The commission shall publish
the form and instructions for completing the form on the commission's
website.
§ 5. Section 84 of the public service law, as amended by section 49 of
part A of chapter 62 of the laws of 2011, is amended to read as follows:
§ 84. Complaints as to service and price of steam heat; investigation
by commission; forms of complaints. Upon the complaint in writing of the
mayor of the city, the trustees of a village or the town board of a town
in which a person or corporation is authorized to manufacture, sell or
supply steam for heat or power, or upon the complaint in writing of not
less than fifty customers or purchasers of such steam heat in cities of
the first or second class, or of not less than twenty-five in cities of
the third class, or of not less than ten elsewhere, or upon the
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complaint in writing of the department of state OR THE DIVISION OF SMALL
BUSINESS, as to the price, pressure or efficiency of steam supplied for
heat or power, sold and delivered in such municipality, the commission
shall investigate as to the cause for such complaint. When such
complaint is made, the commission may, by its agents, examiners and
inspectors, inspect the work, system, plant, devices, appliances and
methods used by such person or corporation in manufacturing, transmit-
ting and supplying such steam, and may examine or cause to be examined
the books and papers of such person or corporation pertaining to the
manufacture, sale, transmitting and supplying of such steam. The form
and contents of complaints made as provided in this section shall be
prescribed by the commission. Such complaint shall be signed by the
officers, or by the customers, purchasers or subscribers making them,
who must add to their signatures their place of residence, by street and
number, if any.
§ 6. Subdivision 3 of section 96 of the public service law, as amended
by section 51 of part A of chapter 62 of the laws of 2011, is amended to
read as follows:
3. Complaints may be made to the commission by the department of
state, THE DIVISION OF SMALL BUSINESS, or by any person or corporation
aggrieved, by petition or complaint in writing, setting forth any act
done or omitted to be done by any telegraph corporation or telephone
corporation alleged to be in violation of the terms or conditions of its
franchise or charter or of any order of the commission. Upon the presen-
tation of such a complaint the commission shall cause a copy thereof to
be forwarded to the person or corporation complained of which may be
accompanied by an order directed to such person or corporation requiring
that the matters complained of be satisfied or that the charges be
answered in writing within a time to be specified by the commission. If
the person or corporation complained of shall make reparation for any
injury alleged and shall cease to commit or permit the violation of law,
franchise, charter or order charged in the complaint, if any there be,
and shall notify the commission of that fact before the time allowed for
answer, the commission need take no further action upon the charges. If,
however, the charges contained in such petition be not thus satisfied
and it shall appear to the commission that there are reasonable grounds
therefor, it shall investigate such charges in such manner and by such
means as it shall deem proper and take such action within its powers as
the facts in its judgment justify.
§ 7. This act shall take effect on the one hundred eightieth day after
it shall have become a law. Effective immediately, the addition, amend-
ment and/or repeal of any rule or regulation necessary for the implemen-
tation of this act on its effective date are authorized to be made and
completed on or before such effective date.