Senate Bill S4208B

Signed By Governor

2009-2010 Legislative Session

Relates to utility service call centers

download bill text pdf

Archive: Last Bill Status Via A7593 - Signed by Governor

Introduced
- In Committee Assembly
- In Committee Senate
- On Floor Calendar Assembly
- On Floor Calendar Senate
- Passed Assembly
- Passed Senate
Delivered to Governor
Signed By Governor

Please enter your contact information

First Name

Last Name

Email Address

A valid email address is required.

Home address is used to determine the senate district in which you reside. Your support or opposition to this bill is then shared immediately with the senator who represents you.

Optional services from the NY State Senate:

Create an account. An account allows you to officially support or oppose key legislation, sign petitions with a single click, and follow issues, committees, and bills that matter to you. When you create an account, you agree to this platform's terms of participation.

Include a custom message for your Senator? (Optional)

Enter a message to your senator. Many New Yorkers use this to share the reasoning behind their support or opposition to the bill. Others might share a personal anecdote about how the bill would affect them or people they care about.

Actions

View Actions

Date of Action	Assembly Actions - Lowercase Senate Actions - UPPERCASE
Aug 13, 2010	signed chap.330
Aug 03, 2010	delivered to governor
Jun 23, 2010	returned to assembly passed senate
Jun 22, 2010	3rd reading cal.1078 substituted for s4208b
Jun 22, 2010	substituted by a7593b ordered to third reading cal.1078 committee discharged and committed to rules
Apr 12, 2010	print number 4208b
Apr 12, 2010	amend and recommit to energy and telecommunications
Jan 06, 2010	referred to energy and telecommunications
Jun 19, 2009	print number 4208a
Jun 19, 2009	amend and recommit to energy and telecommunications
Apr 16, 2009	referred to energy and telecommunications

Votes

- Jun 23, 2010 - Floor Vote
  A7593
  
  Aye
  
  50
  
  Nay
  
  11
  
  Absent
  
  0
  
  Excused
  
  1
  
  Abstained
  
  0
  - - Floor Vote: Jun 23, 2010
      
      aye (50)
      
      Adams
      
      Addabbo Jr.
      
      Aubertine
      
      Bonacic
      
      Breslin
      
      Diaz
      
      Dilan
      
      Duane
      
      Espada
      
      Farley
      
      Flanagan
      
      Foley
      
      Fuschillo
      
      Griffo
      
      Hannon
      
      Hassell-Thompson
      
      Huntley
      
      Johnson
      
      Johnson
      
      Klein
      
      Krueger
      
      Kruger
      
      LaValle
      
      Lanza
      
      Larkin
      
      Leibell
      
      Libous
      
      Marcellino
      
      McDonald
      
      Montgomery
      
      Onorato
      
      Oppenheimer
      
      Padavan
      
      Parker
      
      Peralta
      
      Perkins
      
      Robach
      
      Sampson
      
      Savino
      
      Schneiderman
      
      Serrano
      
      Seward
      
      Skelos
      
      Smith
      
      Squadron
      
      Stachowski
      
      Stavisky
      
      Stewart-Cousins
      
      Thompson
      
      Valesky
      
      nay (11)
      
      Alesi
      
      DeFrancisco
      
      Golden
      
      Little
      
      Maziarz
      
      Nozzolio
      
      Ranzenhofer
      
      Saland
      
      Volker
      
      Winner
      
      Young
      
      excused (1)
      
      Morahan
  Jun 22, 2010 - Rules Committee Vote
  S4208B
  
  Aye
  
  16
  
  Nay
  
  2
  
  Aye with Reservations
  
  5
  
  Absent
  
  0
  
  Excused
  
  0
  
  Abstained
  
  0
  - - Rules Committee Vote: Jun 22, 2010
      
      aye (16)
      
      Dilan
      
      Duane
      
      Espada
      
      Hannon
      
      Hassell-Thompson
      
      Klein
      
      Krueger
      
      Montgomery
      
      Padavan
      
      Parker
      
      Serrano
      
      Seward
      
      Smith
      
      Stachowski
      
      Stewart-Cousins
      
      Valesky
      
      nay (2)
      
      Johnson
      
      Volker
      
      aye wr (5)
      
      Farley
      
      LaValle
      
      Larkin
      
      Saland
      
      Skelos

Bill Amendments

2009-S4208 - Details

See Assembly Version of this Bill:: A7593
Law Section:: Public Service Law
Laws Affected:: Amd §65, Pub Serv L

2009-S4208 - Summary

Relates to utility service call centers for gas, electric corporation or municipality and their subsidiaries furnishing utility services.

2009-S4208 - Sponsor Memo

                                 BILL NUMBER:  S4208

 TITLE OF BILL :
An act to amend the public service law, in relation to utility service
call centers


 PURPOSE OR GENERAL IDEA OF BILL :
This bill requires public utilities to provide certain call center
service assistance from centers located within New York State and
within the utilities' service area.

 SUMMARY OF SPECIFIC PROVISIONS :
A new subdivision 13 is added to section 65 of the public service law
to require utilities to provide certain call center services to
customers from centers located within the service area of the utility.
The bill directs the Public Service Commission to establish call
center performance thresholds and penalties for utilities that fail to
meet such thresholds and provides for exemptions.

 JUSTIFICATION :
Claiming cost savings and more efficient customer service; many public
utilities are considering or are already employing the services of
call centers located out-of-state and outside the service area of
these companies. While on the outset the above intentions seem
reasonable, this strategy is actually a disinvestment in both New

York's economy and overall safety.

To have employees who work and reside in communities within the
service area of a given public utility, as opposed to workers at a
centralized location out-of-state will assure a greater level of
responsiveness and sensitivity to local conditions not possible with
remote centralization. Community-based employees have a vested
interest in the safety and general well-being of the areas in which
they live.

Additionally, relocating call centers outside designated service areas
also demonstrates the potential for compromising the timeliness of and
quality of responses to emergency calls. As evidenced by the severe
ice storm that struck a large portion of Upstate New York and the
entire Northeast in December 2008, locally based utility employees
play in coordinating the efforts of emergency response crews brought
in from outside of the impacted region. Their institutional knowledge
of the systems, geography and conditions on the ground are essential
to the effective deployment of emergency response units.

 PRIOR LEGISLATIVE HISTORY :
This bill is similar to the following bills, but changes have been
made to address the Governor's veto:

2008 Session: S.2007/A.606 - vetoed by Governor - VM 138 of 2008
2007 Session: S.2007/A.606 - passed Assembly
2006 Session: S.2189/A.4184 - passed Assembly
2005 Session: S.2189/A.4184 - passed Assembly
2004 Session: S.6079/A.201 - passed Assembly
2003 Session: A.201/No Senate bill - no significant action
2002 Session: A.31/No Senate bill - no significant action
2001 Session: A.31/No Senate bill - no significant action
2000 Session: A.10229/No Senate bill - new bill - no significant
action

 FISCAL IMPLICATIONS :
None.

 EFFECTIVE DATE :
This act shall take effect in 120 days. The public service commission
is immediately authorized and directed to take any and all actions,
including but not limited to the promulgation of any necessary rules,
necessary to fully implement the provisions of this act on its
effective date.

2009-S4208 - Bill Text download pdf

                            
                    S T A T E   O F   N E W   Y O R K
________________________________________________________________________

                                  4208

                       2009-2010 Regular Sessions

                            I N  S E N A T E

                             April 16, 2009
                               ___________

Introduced  by  Sen.  SAVINO -- read twice and ordered printed, and when
  printed to be committed to the Committee on  Energy  and  Telecommuni-
  cations

AN  ACT  to amend the public service law, in relation to utility service
  call centers

  THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND  ASSEM-
BLY, DO ENACT AS FOLLOWS:

  Section  1. Subdivision 11 of section 65 of the public service law, as
added by chapter 693 of the laws of 1985, is renumbered  subdivision  12
and a new subdivision 13 is added to read as follows:
  13.  (A)  EVERY  GAS CORPORATION, ELECTRIC CORPORATION OR MUNICIPALITY
AND THEIR SUBSIDIARIES FURNISHING UTILITY SERVICES  SHALL  PROVIDE  CALL
CENTER  SERVICE  ASSISTANCE  FOR  THE  FOLLOWING SERVICES:   DETERMINING
CUSTOMER FINANCIAL RESPONSIBILITY; TAKING REQUESTS FOR NEW OR ADDITIONAL
SERVICES, INCLUDING, BUT NOT LIMITED TO, EMERGENCY SERVICE;  DETERMINING
DEPOSIT REQUIRED OR BILLING RATE; PREPARING METER AND SERVICE ORDERS AND
OBTAINING ACCESS TO METERS; EXPLAINING COMPANY RATES, REGULATIONS, POLI-
CIES,  PROCEDURES, EQUIPMENT AND COMMON PRACTICES; INVESTIGATING TROUBLE
ORDER FORMS AND INITIATING HIGH BILL  INVESTIGATIONS;  HANDLING  PAYMENT
AND  OTHER  CREDIT  ARRANGEMENTS  SUCH  AS OBTAINING DEPOSITS, FINANCIAL
STATEMENTS AND PAYMENT PLANS; AND REFERRING CUSTOMERS TO SOCIAL  SERVICE
AGENCIES AND OTHER ASSISTANCE PROGRAMS.
  (B)  (I)  THE  COMMISSION  SHALL  PRESCRIBE,  AFTER PUBLIC COMMENT AND
EVIDENTIARY HEARINGS, GUIDELINES,  RULES  AND  REGULATIONS  ESTABLISHING
SERVICE  QUALITY  PERFORMANCE  STANDARDS AND THRESHOLDS. METRICS USED TO
MEASURE CALL CENTER SERVICE QUALITY PERFORMANCE SHALL INCLUDE BUT NOT BE
LIMITED TO CALL LOAD, PEAK HOUR  TRAFFIC,  BUSY  HOUR  TRAFFIC,  AVERAGE
HANDLING TIME, AVERAGE SPEED OF ANSWER AND GRADE OF SERVICE.
  (II)  THE  COMMISSION  SHALL  ESTABLISH  PENALTIES FOR FAILURE TO MEET
PERFORMANCE THRESHOLDS.

 EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                      [ ] is old law to be omitted.
                                                           LBD10678-01-9

S. 4208                             2

  (III) THE COMMISSION SHALL ASSESS CALL CENTER SERVICE QUALITY PERFORM-
ANCE OF EVERY GAS  CORPORATION,  ELECTRIC  CORPORATION  OR  MUNICIPALITY
FURNISHING UTILITY SERVICES AT LEAST ONCE ANNUALLY.
  (C) CALL CENTERS OR OTHER FACILITIES SHALL BE LOCATED WITHIN THE BOUN-
DARIES  OF  NEW  YORK  STATE,  THE  UTILITIES SERVICE TERRITORY, AND THE
GEOGRAPHIC AREA WHERE SUCH UTILITY SERVICES ARE PROVIDED.
  (D) THIS SECTION SHALL NOT APPLY DURING A STATE OF EMERGENCY  DECLARED
BY  THE GOVERNOR IF SUCH EMERGENCY RESULTS IN WIDESPREAD LOSS OF UTILITY
SERVICE AND ENDANGERS THE HEALTH AND WELFARE OF THE PEOPLE OF  NEW  YORK
STATE.
  (E)  DURING INSTANCES WHEN CALL CENTER PERFORMANCE DROPS BELOW SERVICE
QUALITY THRESHOLDS REQUIRING CALLS TO BE  HANDLED  BY  OTHER  FACILITIES
SUCH  CALLS  SHALL  FIRST BE HANDLED BY AGENTS OUTSIDE OF THE GEOGRAPHIC
AREA AFFECTED BUT WITHIN THE BOUNDARIES OF NEW YORK STATE.
  (F) THIS SECTION SHALL NOT APPLY TO THE COLLECTION OF  DEBT  WHERE  BY
UTILITY COMPANY POLICY SUCH DEBT IS DIRECTED TO A COLLECTION AGENCY.
  S 2. This act shall take effect on the one hundred twentieth day after
it shall have become a law. The public service commission is immediately
authorized  and  directed to take any and all actions, including but not
limited to the promulgation of any rules  or  regulations  necessary  to
implement the provisions of this act on such effective date.

2009-S4208A - Details

See Assembly Version of this Bill:: A7593
Law Section:: Public Service Law
Laws Affected:: Amd §65, Pub Serv L

2009-S4208A - Summary

Relates to utility service call centers for gas, electric corporation or municipality and their subsidiaries furnishing utility services.

2009-S4208A - Sponsor Memo

                                 BILL NUMBER:  S4208A

 TITLE OF BILL :  An act to amend the public service law, in relation
to utility service call centers

 PURPOSE OR GENERAL IDEA OF BILL : This bill requires public utilities
to provide certain call center service assistance from centers located
within New York State.

 SUMMARY OF SPECIFIC PROVISIONS : A new subdivision 13 is added to
section 65 of the public service law to require utilities to provide
certain call center services to customers from centers located within
New York State. The bill directs the Public Service Commission to
apply a negative adjustment to customer service incentive mechanisms
in instances when it is determined that a utility has failed to meet
customer service performance thresholds. The bill also requires a
hearing before the Commission in the event an existing call center is
proposed to be closed or relocated.

 JUSTIFICATION : Claiming cost savings and more efficient customer
service; many public utilities are considering or are already
employing the services of call centers located out-of-state and
outside the service area of these companies. While on the outset the
above intentions seem reasonable, this strategy is actually a
disinvestment in both New York's economy and overall safety.

To have employees who work and reside in New York State, as opposed to
workers at a centralized location out-of-state, will assure a greater
level of responsiveness and sensitivity to local conditions, rules and
regulations governing utility services and local and state programs
accessible to customers in need. Community-based employees have a
vested interest in the safety and general well-being of the areas in
which they live.

Additionally, relocating call centers out of state also demonstrates
the potential for compromising the timeliness of and quality of
responses to emergency calls. As evidenced by the severe ice storm
that struck a large portion of Upstate New York and the entire
Northeast in December 2008, locally based utility employees play in
coordinating the efforts of emergency response crews brought in from
outside of the impacted region. Their institutional knowledge of the
systems, geography and conditions on the ground are essential to the
effective deployment of emergency response units.

 PRIOR LEGISLATIVE HISTORY :
2007-2008 A606 Vetoed
2005-2006 A4184 Passed the Assembly
2003-2004 A201 Passed the Assembly
2001-2002 referred to Corporations, Authorities and Commissions
2002 Referred to Corporations, Authorities and Commissions

 FISCAL IMPLICATIONS : None.

 EFFECTIVE  DATE :  This act shall take effect in 120 days. The public
service commission is immediately authorized and directed to take  any
and  all actions, including but not limited to the promulgation of any
necessary rules, necessary to fully implement the provisions  of  this
act on its effective date.

2009-S4208A - Bill Text download pdf

                            
                    S T A T E   O F   N E W   Y O R K
________________________________________________________________________

                                 4208--A

                       2009-2010 Regular Sessions

                            I N  S E N A T E

                             April 16, 2009
                               ___________

Introduced  by  Sen.  SAVINO -- read twice and ordered printed, and when
  printed to be committed to the Committee on  Energy  and  Telecommuni-
  cations  --  committee  discharged, bill amended, ordered reprinted as
  amended and recommitted to said committee

AN ACT to amend the public service law, in relation to  utility  service
  call centers

  THE  PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:

  Section 1. Subdivision 11 of section 65 of the public service law,  as
added  by  chapter 693 of the laws of 1985, is renumbered subdivision 12
and a new subdivision 13 is added to read as follows:
  13. (A) EVERY GAS CORPORATION, ELECTRIC  CORPORATION  OR  MUNICIPALITY
AND  THEIR  SUBSIDIARIES  FURNISHING UTILITY SERVICES SHALL PROVIDE CALL
CENTER SERVICE ASSISTANCE  FOR  THE  FOLLOWING  SERVICES:    DETERMINING
CUSTOMER FINANCIAL RESPONSIBILITY; TAKING REQUESTS FOR NEW OR ADDITIONAL
SERVICES,  INCLUDING, BUT NOT LIMITED TO, EMERGENCY SERVICE; DETERMINING
DEPOSIT REQUIRED OR BILLING RATE; PREPARING METER AND SERVICE ORDERS AND
OBTAINING ACCESS TO METERS; EXPLAINING COMPANY RATES, REGULATIONS, POLI-
CIES, PROCEDURES, EQUIPMENT AND COMMON PRACTICES; INVESTIGATING  TROUBLE
ORDER  FORMS  AND  INITIATING HIGH BILL INVESTIGATIONS; HANDLING PAYMENT
AND OTHER CREDIT ARRANGEMENTS  SUCH  AS  OBTAINING  DEPOSITS,  FINANCIAL
STATEMENTS  AND PAYMENT PLANS; AND REFERRING CUSTOMERS TO SOCIAL SERVICE
AGENCIES AND OTHER ASSISTANCE PROGRAMS.
  (B) CALL CENTERS OR OTHER FACILITIES SHALL BE LOCATED WITHIN THE BOUN-
DARIES OF NEW YORK STATE.   AT NO TIME, SHALL A  CALL  CENTER  OR  OTHER
FACILITY  ESTABLISHED  ON  OR BEFORE JANUARY FIRST, TWO THOUSAND NINE BE
CLOSED OR RELOCATED TO ANOTHER AREA OF NEW YORK STATE OR OUTSIDE OF  NEW
YORK STATE WITHOUT NOTICE AND HEARING BEFORE THE COMMISSION.
  (C)  DURING  INSTANCES  WHEN  CALL  CENTER  PERFORMANCE MAY DROP BELOW
SERVICE QUALITY THRESHOLDS ESTABLISHED BY THE COMMISSION  CALLS  MAY  BE
HANDLED  BY  OTHER FACILITIES.   THE DEPARTMENT SHALL BE NOTIFIED OF AND

 EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                      [ ] is old law to be omitted.
                                                           LBD10678-03-9

S. 4208--A                          2

CONDUCT A REVIEW OF ANY AND ALL INSTANCES WHERE THIS  SECTION  HAS  BEEN
APPLIED.  SHOULD THE DEPARTMENT DEEM THE UTILITY AT FAULT FOR FAILING TO
MEET SERVICE QUALITY THRESHOLDS OR IF THE UTILITY FAILS  TO  REPORT  THE
APPLICATION  OF  THIS  SECTION A NEGATIVE ADJUSTMENT SHALL BE APPLIED TO
THE CUSTOMER SERVICE INCENTIVE MECHANISMS APPROVED BY THE COMMISSION.
  (D) THIS SECTION SHALL NOT APPLY TO THE COLLECTION OF  DEBT  WHERE  BY
UTILITY  COMPANY  POLICY SUCH DEBT IS DIRECTED TO A COLLECTION AGENCY OR
SIMILAR SERVICE COMPANIES.
  S 2. This act shall take effect on the one hundred twentieth day after
it shall have become a law. The public service commission is immediately
authorized and directed to take any and all actions, including  but  not
limited  to  the  promulgation  of any rules or regulations necessary to
implement the provisions of this act on such effective date.

2009-S4208B (ACTIVE) - Details

See Assembly Version of this Bill:: A7593
Law Section:: Public Service Law
Laws Affected:: Amd §65, Pub Serv L

2009-S4208B (ACTIVE) - Summary

Relates to utility service call centers for gas, electric corporation or municipality and their subsidiaries furnishing utility services.

2009-S4208B (ACTIVE) - Sponsor Memo

                                 BILL NUMBER:  S4208B

 TITLE OF BILL :
An act to amend the public service law, in relation to utility service
call centers


 PURPOSE OR GENERAL IDEA OF BILL :
This bill requires public utilities to provide certain call center
services.

 SUMMARY OF SPECIFIC PROVISIONS :
A new subdivision 13 is added to section 65 of the public service law
to require utilities to provide certain call center services to
customers. The bill also requires a hearing before the Commission in
the event an existing call center or facility providing customer
service assistance is proposed to be closed or relocated.

 JUSTIFICATION :
Claiming cost savings and more efficient customer service; many public
utilities are considering or are already employing the services of
call centers located out-of-state and outside the service area of
these companies. While on the outset the above intentions seem
reasonable, this strategy is actually a disinvestment in both New
York's economy and overall safety.

To have employees who work and reside in New York State, as opposed to
workers at a centralized location out-of-state, will assure a greater
level of responsiveness and sensitivity to local conditions, rules and
regulations governing utility services and local and state programs
accessible to customers in need. Community-based employees have a
vested interest in the safety and general well-being of the areas in
which they live.

Additionally, relocating call centers out of state also demonstrates
the potential for compromising the timeliness of and quality of
responses to emergency calls. Locally based utility employees play in
coordinating the efforts of emergency response crews brought in from
outside of impacted regions. Their institutional knowledge of the
systems, geography and conditions on the ground are essential to the
effective deployment of emergency response units.

 PRIOR LEGISLATIVE HISTORY :
2009 Passed the Assembly; Referred to Senate Committee on
Energy and Telecommunications
2007-2008 A.606 Vetoed
2005-2006 A.4184 Passed the Assembly
2003-2004 A.201 Passed the Assembly
2001-2002 Referred to Corporations, Authorities and Commissions
2002 Referred to Corporations, Authorities and Commissions

 FISCAL IMPLICATIONS :
None.

 EFFECTIVE DATE :
This act shall take effect in 60 days. The public
service commission is immediately authorized and directed to take any
and all actions, including but not limited to the promulgation of any
necessary rules, necessary to fully implement the provisions of this
act on its effective date.

2009-S4208B (ACTIVE) - Bill Text download pdf

                            
                    S T A T E   O F   N E W   Y O R K
________________________________________________________________________

                                 4208--B

                       2009-2010 Regular Sessions

                            I N  S E N A T E

                             April 16, 2009
                               ___________

Introduced  by  Sen.  SAVINO -- read twice and ordered printed, and when
  printed to be committed to the Committee on  Energy  and  Telecommuni-
  cations  --  committee  discharged, bill amended, ordered reprinted as
  amended and recommitted  to  said  committee  --  recommitted  to  the
  Committee  on  Energy and Telecommunications in accordance with Senate
  Rule  6,  sec.  8  --  committee  discharged,  bill  amended,  ordered
  reprinted as amended and recommitted to said committee

AN  ACT  to amend the public service law, in relation to utility service
  call centers

  THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND  ASSEM-
BLY, DO ENACT AS FOLLOWS:

  Section  1. Subdivision 11 of section 65 of the public service law, as
added by chapter 693 of the laws of 1985, is renumbered  subdivision  12
and a new subdivision 13 is added to read as follows:
  13. (A) EVERY GAS CORPORATION OR ELECTRIC CORPORATION FURNISHING UTIL-
ITY SERVICES SHALL PROVIDE THE FOLLOWING CALL CENTER CUSTOMER ASSISTANCE
RECEIVING  INQUIRIES  ON:   CUSTOMER FINANCIAL RESPONSIBILITY; RECEIVING
REQUESTS TO INITIATE OR TERMINATE SERVICE; RECEIVING REQUESTS FOR  EMER-
GENCY  SERVICES; DETERMINING DEPOSIT REQUIRED OR BILLING RATE; RECEIVING
METER AND SERVICE ORDERS AND ACCESS TO METER REQUESTS; EXPLAINING COMPA-
NY RATES,  REGULATIONS,  POLICIES,  PROCEDURES,  AND  COMMON  PRACTICES;
INITIATING  TROUBLE  ORDER  FORMS AND HIGH BILL INVESTIGATIONS; HANDLING
PAYMENT AND OTHER CREDIT ARRANGEMENTS SUCH AS OBTAINING DEPOSITS, FINAN-
CIAL STATEMENTS AND PAYMENT PLANS; AND  REFERRING  CUSTOMERS  TO  SOCIAL
SERVICE AGENCIES AND OTHER ASSISTANCE PROGRAMS.
  (B)  NO GAS OR ELECTRIC CORPORATION SHALL CLOSE A CALL CENTER OR OTHER
FACILITY PROVIDING THE CUSTOMER ASSISTANCE SET FORTH IN PARAGRAPH (A) OF
THIS SUBDIVISION OR RELOCATE SUCH CUSTOMER ASSISTANCE TO ANOTHER AREA OF
NEW YORK STATE OR OUTSIDE OF NEW YORK STATE WITHOUT NOTICE  AND  HEARING
BEFORE THE COMMISSION.

 EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                      [ ] is old law to be omitted.
                                                           LBD10678-07-0

S. 4208--B                          2

  (C)  THIS  SUBDIVISION SHALL NOT APPLY TO THE COLLECTION OF DEBT WHERE
BY UTILITY COMPANY POLICY SUCH DEBT IS DIRECTED TO A  COLLECTION  AGENCY
OR SIMILAR SERVICE COMPANIES.
  S  2.  This  act  shall take effect on the sixtieth day after it shall
have become a law. The public service commission is immediately  author-
ized and directed to take any and all actions, including but not limited
to  the  promulgation of any rules or regulations necessary to implement
the provisions of this act on such effective date.

Comments

Open Legislation is a forum for New York State legislation. All comments are subject to review and community moderation is encouraged.

Comments deemed off-topic, commercial, campaign-related, self-promotional; or that contain profanity, hate or toxic speech; or that link to sites outside of the nysenate.gov domain are not permitted, and will not be published. Attempts to intimidate and silence contributors or deliberately deceive the public, including excessive or extraneous posting/posts, or coordinated activity, are prohibited and may result in the temporary or permanent banning of the user. Comment moderation is generally performed Monday through Friday. By contributing or voting you agree to the Terms of Participation and verify you are over 13.

Create an account. An account allows you to sign petitions with a single click, officially support or oppose key legislation, and follow issues, committees, and bills that matter to you. When you create an account, you agree to this platform's terms of participation.

Find your Senator and share your views on important issues.

Do you support this bill?

Senate Bill S4208B

Signed By Governor

Sponsored By

Archive: Last Bill Status Via A7593 - Signed by Governor

Actions

Votes

Jun 23, 2010 - Floor Vote

Floor Vote: Jun 23, 2010

Jun 22, 2010 - Rules Committee Vote

Rules Committee Vote: Jun 22, 2010

Bill Amendments

2009-S4208 - Details

2009-S4208 - Summary

2009-S4208 - Sponsor Memo

2009-S4208 - Bill Text download pdf

2009-S4208A - Details

2009-S4208A - Summary

2009-S4208A - Sponsor Memo

2009-S4208A - Bill Text download pdf

2009-S4208B (ACTIVE) - Details

2009-S4208B (ACTIVE) - Summary

2009-S4208B (ACTIVE) - Sponsor Memo

2009-S4208B (ACTIVE) - Bill Text download pdf

Comments

Do you support this bill?

Get Status Alerts for 2009-S4208B

Senate Bill S4208B

Signed By Governor

Share this bill

Sponsored By

Diane J. Savino

Archive: Last Bill Status Via A7593 - Signed by Governor

Actions

Votes

Bill Amendments

2009-S4208 - Details

2009-S4208 - Summary

2009-S4208 - Sponsor Memo

2009-S4208 - Bill Text download pdf

2009-S4208A - Details

2009-S4208A - Summary

2009-S4208A - Sponsor Memo

2009-S4208A - Bill Text download pdf

2009-S4208B (ACTIVE) - Details

2009-S4208B (ACTIVE) - Summary

2009-S4208B (ACTIVE) - Sponsor Memo

2009-S4208B (ACTIVE) - Bill Text download pdf

Comments