Assembly Bill A5382A

2015-2016 Legislative Session

Requires that telephone service provided by the state, a state agency, public authority or public benefit corporation be made available in English, Spanish, Chinese, Russian, French, French Creole and Korean

download bill text pdf

Sponsored By

Archive: Last Bill Status - In Assembly Committee

  • Introduced
    • In Committee Assembly
    • In Committee Senate
    • On Floor Calendar Assembly
    • On Floor Calendar Senate
    • Passed Assembly
    • Passed Senate
  • Delivered to Governor
  • Signed By Governor

Do you support this bill?

Please enter your contact information

Home address is used to determine the senate district in which you reside. Your support or opposition to this bill is then shared immediately with the senator who represents you.

Optional services from the NY State Senate:

Create an account. An account allows you to officially support or oppose key legislation, sign petitions with a single click, and follow issues, committees, and bills that matter to you. When you create an account, you agree to this platform's terms of participation.

Include a custom message for your Senator? (Optional)

Enter a message to your senator. Many New Yorkers use this to share the reasoning behind their support or opposition to the bill. Others might share a personal anecdote about how the bill would affect them or people they care about.
Actions

Bill Amendments

co-Sponsors

multi-Sponsors

2015-A5382 - Details

Current Committee:
Assembly Corporations, Authorities And Commissions
Law Section:
Public Authorities Law
Laws Affected:
Add §§2858 & 2882, Pub Auth L; add §171, Exec L; add §139-l, St Fin L
Versions Introduced in Other Legislative Sessions:
2009-2010: A10668
2011-2012: A3299
2013-2014: A5194
2017-2018: A4707

2015-A5382 - Summary

Requires that telephone service provided by the state, a state agency, public authority or public benefit corporation be made available in English, Chinese, French Creole, Korean, Russian and Spanish.

2015-A5382 - Bill Text download pdf 

                            
                    S T A T E   O F   N E W   Y O R K
________________________________________________________________________

                                  5382

                       2015-2016 Regular Sessions

                          I N  A S S E M B L Y

                            February 20, 2015
                               ___________

Introduced  by  M. of A. BRENNAN, COLTON, ROSENTHAL, MOSLEY, CYMBROWITZ,
  CRESPO, GOTTFRIED, RIVERA, BROOK-KRASNY -- Multi-Sponsored by -- M. of
  A. CAMARA, DAVILA, ROBINSON, THIELE -- read once and referred  to  the
  Committee on Corporations, Authorities and Commissions

AN  ACT  to  amend the public authorities law, the executive law and the
  state finance law, in relation to requiring the provision of telephone
  service in other languages

  THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND  ASSEM-
BLY, DO ENACT AS FOLLOWS:

  Section  1.  The  public  authorities law is amended by adding two new
sections 2858 and 2882 to read as follows:
  S 2858. TELEPHONE SERVICE LANGUAGES. ANY PUBLIC  AUTHORITY  OR  PUBLIC
BENEFIT CORPORATION THAT DIRECTLY OPERATES A TELEPHONE ANSWERING SERVICE
TO  RESPOND  TO  INQUIRIES,  QUESTIONS OR COMPLAINTS MADE BY THE GENERAL
PUBLIC SHALL ENSURE THAT SUCH SERVICE BE PROVIDED IN  ENGLISH,  CHINESE,
FRENCH, FRENCH CREOLE, ITALIAN, KOREAN, RUSSIAN AND SPANISH.
  S  2882. TELEPHONE SERVICE LANGUAGES. NOTWITHSTANDING ANY PROVISION OF
LAW TO THE CONTRARY, ALL CONTRACTS, WITH A VALUE OF ONE MILLION  DOLLARS
OR  MORE,  MADE  AND  AWARDED  BY ANY PUBLIC AUTHORITY OR PUBLIC BENEFIT
CORPORATION TO  OPERATE  OR  OTHERWISE  PROVIDE  A  TELEPHONE  ANSWERING
SERVICE  TO  RESPOND  TO  INQUIRIES, QUESTIONS OR COMPLAINTS MADE BY THE
GENERAL PUBLIC SHALL REQUIRE THAT SUCH SERVICE BE PROVIDED  IN  ENGLISH,
CHINESE, FRENCH, FRENCH CREOLE, ITALIAN, KOREAN, RUSSIAN AND SPANISH.
  S 2. Article 7 of the executive law is amended by adding a new section
171 to read as follows:
  S 171. TELEPHONE SERVICE LANGUAGES. THE STATE AND ANY STATE AGENCY, AS
SUCH  TERM  IS  DEFINED  IN  PARAGRAPH (A) OF SUBDIVISION ONE OF SECTION
EIGHTEEN OF THE STATE FINANCE LAW, THAT DIRECTLY  OPERATES  A  TELEPHONE
ANSWERING  SERVICE TO RESPOND TO INQUIRIES, QUESTIONS OR COMPLAINTS MADE
BY THE GENERAL PUBLIC SHALL ENSURE THAT  SUCH  SERVICE  BE  PROVIDED  IN

 EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                      [ ] is old law to be omitted.
                                                           LBD01705-01-5

co-Sponsors

multi-Sponsors

2015-A5382A (ACTIVE) - Details

Current Committee:
Assembly Corporations, Authorities And Commissions
Law Section:
Public Authorities Law
Laws Affected:
Add §§2858 & 2882, Pub Auth L; add §171, Exec L; add §139-l, St Fin L
Versions Introduced in Other Legislative Sessions:
2009-2010: A10668
2011-2012: A3299
2013-2014: A5194
2017-2018: A4707

2015-A5382A (ACTIVE) - Summary

Requires that telephone service provided by the state, a state agency, public authority or public benefit corporation be made available in English, Chinese, French Creole, Korean, Russian and Spanish.

2015-A5382A (ACTIVE) - Bill Text download pdf 

                            
                    S T A T E   O F   N E W   Y O R K
________________________________________________________________________

                                 5382--A

                       2015-2016 Regular Sessions

                          I N  A S S E M B L Y

                            February 20, 2015
                               ___________

Introduced  by  M. of A. BRENNAN, COLTON, ROSENTHAL, MOSLEY, CYMBROWITZ,
  CRESPO, GOTTFRIED, RIVERA, BROOK-KRASNY -- Multi-Sponsored by -- M. of
  A.  DAVILA, ROBINSON, THIELE -- read once and referred to the  Commit-
  tee   on   Corporations,  Authorities  and  Commissions  --  committee
  discharged, bill amended, ordered reprinted as amended and recommitted
  to said committee

AN ACT to amend the public authorities law, the executive  law  and  the
  state finance law, in relation to requiring the provision of telephone
  service in other languages

  THE  PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:

  Section 1. The public authorities law is amended  by  adding  two  new
sections 2858 and 2882 to read as follows:
  S 2858. TELEPHONE SERVICE LANGUAGES. 1. ANY PUBLIC AUTHORITY OR PUBLIC
BENEFIT CORPORATION THAT DIRECTLY OPERATES A TELEPHONE ANSWERING SERVICE
TO  RESPOND  TO  INQUIRIES,  QUESTIONS OR COMPLAINTS MADE BY THE GENERAL
PUBLIC, INCLUDING THE RESIDENTS OF THE COUNTIES  OF  BRONX,  KINGS,  NEW
YORK, QUEENS AND RICHMOND, SHALL ENSURE THAT SUCH SERVICE BE PROVIDED IN
ENGLISH, CHINESE, FRENCH CREOLE, KOREAN, RUSSIAN AND SPANISH.
  2.  (A)  COMMENCING  WITH CALENDAR YEAR TWO THOUSAND TWENTY, AND EVERY
FIVE YEARS THEREAFTER, ANY PUBLIC AUTHORITY  OR  PUBLIC  BENEFIT  CORPO-
RATION  SUBJECT  TO  THE  PROVISIONS  OF SUBDIVISION ONE OF THIS SECTION
SHALL STUDY AND PERUSE THE MOST  RECENT  POPULATION  DATA  COMPILED  AND
PUBLISHED  BY  THE  UNITED  STATES  CENSUS BUREAU TO DETERMINE WHETHER A
LANGUAGE OTHER THAN THOSE LANGUAGES REFERRED TO IN  SUBDIVISION  ONE  OF
THIS SECTION IS SPOKEN BY MORE THAN TWO PER CENT (2%) OF THE TOTAL RESI-
DENTS  OF  THE  COUNTIES OF THE BRONX, KINGS, NEW YORK, QUEENS AND RICH-
MOND.
  (B) IF IT IS DETERMINED THAT A LANGUAGE  OTHER  THAN  THOSE  LANGUAGES
REFERRED  TO  IN  SUBDIVISION ONE OF THIS SECTION IS SPOKEN BY MORE THAN
TWO PER CENT (2%) OF THE TOTAL RESIDENTS OF THE COUNTIES OF  THE  BRONX,

 EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                      [ ] is old law to be omitted.
                                                           LBD01705-03-5

Comments

Open Legislation is a forum for New York State legislation. All comments are subject to review and community moderation is encouraged.

Comments deemed off-topic, commercial, campaign-related, self-promotional; or that contain profanity, hate or toxic speech; or that link to sites outside of the nysenate.gov domain are not permitted, and will not be published. Attempts to intimidate and silence contributors or deliberately deceive the public, including excessive or extraneous posting/posts, or coordinated activity, are prohibited and may result in the temporary or permanent banning of the user. Comment moderation is generally performed Monday through Friday. By contributing or voting you agree to the Terms of Participation and verify you are over 13.

Create an account. An account allows you to sign petitions with a single click, officially support or oppose key legislation, and follow issues, committees, and bills that matter to you. When you create an account, you agree to this platform's terms of participation.