senate Bill S7988

2019-2020 Legislative Session

Relates to quality standards for internet service providers

download bill text pdf

Sponsored By

Archive: Last Bill Status - In Senate Committee Energy And Telecommunications Committee


  • Introduced
  • In Committee
  • On Floor Calendar
    • Passed Senate
    • Passed Assembly
  • Delivered to Governor
  • Signed/Vetoed by Governor

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Actions

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Assembly Actions - Lowercase
Senate Actions - UPPERCASE
Mar 06, 2020 referred to energy and telecommunications

S7988 (ACTIVE) - Details

See Assembly Version of this Bill:
A10721
Current Committee:
Senate Energy And Telecommunications
Law Section:
Public Service Law
Laws Affected:
Amd Art 11 Art Head, §212, add §231, Pub Serv L
Versions Introduced in 2021-2022 Legislative Session:
S4061

S7988 (ACTIVE) - Summary

Directs the public service commission to establish quality of service standards, minimum performance levels, customer-specific credits, and reporting requirements that shall apply to each internet service provider.

S7988 (ACTIVE) - Sponsor Memo

S7988 (ACTIVE) - Bill Text download pdf


                    S T A T E   O F   N E W   Y O R K
________________________________________________________________________

                                  7988

                            I N  S E N A T E

                              March 6, 2020
                               ___________

Introduced  by  Sen. METZGER -- read twice and ordered printed, and when
  printed to be committed to the Committee on  Energy  and  Telecommuni-
  cations

AN ACT to amend the public service law, in relation to quality standards
  for internet service providers

  THE  PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:

  Section 1. The article heading of article 11  of  the  public  service
law,  as  added by chapter 83 of the laws of 1995, is amended to read as
follows:
                               ARTICLE 11
     PROVISIONS RELATING TO CABLE TELEVISION COMPANIES AND INTERNET
                            SERVICE PROVIDERS
  § 2. Section 212 of the public service law is amended by adding a  new
subdivision 15 to read as follows:
  15.  "INTERNET  SERVICE  PROVIDER"  SHALL MEAN ANY PERSON, BUSINESS OR
ORGANIZATION QUALIFIED TO DO BUSINESS IN THIS STATE THAT PROVIDES  INDI-
VIDUALS,  CORPORATIONS, OR OTHER ENTITIES WITH THE ABILITY TO CONNECT TO
THE INTERNET.
  § 3. The public service law is amended by adding a new section 231  to
read as follows:
  §  231.  SERVICE  QUALITY  STANDARDS  FOR  INTERNET SERVICE PROVIDERS;
PENALTIES. 1. THE COMMISSION SHALL ESTABLISH QUALITY OF  SERVICE  STAND-
ARDS, MINIMUM PERFORMANCE LEVELS, CUSTOMER-SPECIFIC CREDITS, AND REPORT-
ING REQUIREMENTS THAT SHALL APPLY TO EACH INTERNET SERVICE PROVIDER.
  A.  SERVICE  STANDARDS SHALL INCLUDE, BUT NOT BE LIMITED TO: (I) MEAS-
URES RELATING TO REPAIRS FOR SERVICE OUTAGES  WITHIN  FORTY-EIGHT  HOURS
UNLESS  A CUSTOMER OPTS OTHERWISE; (II) A REQUIREMENT THAT NEW INSTALLA-
TION ORDERS BE COMPLETED WITHIN FIVE DAYS UNLESS A SUBSCRIBER OR CUSTOM-
ER OPTS OTHERWISE;  (III)  A  REQUIREMENT  THAT  EACH  INTERNET  SERVICE
PROVIDER  DEVELOP  PROCEDURES  TO  PRIORITIZE SERVICE TO SUBSCRIBERS AND
CUSTOMERS WHO  ARE  SPECIAL-NEEDS  SUBSCRIBERS  AND  CUSTOMERS  AND  FOR
CUSTOMERS  WHO  UTILIZE  A MEDICAL ALERT SYSTEM OR COMMUNICATIONS EQUIP-
MENT, IN CONJUNCTION WITH  MEDICAL  DEVICES,  TO  MONITOR  AND  TRANSMIT

 EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets

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