I've heard from residents who are concerned about losing their telephone service as Verizon and Frontier move away from traditional landlines. In many of our rural communities, cell service is unreliable or nonexistent, making a dependable home telephone essential, especially in an emergency. I've sent the following letter asking both companies how they plan to protect existing customers, ensure continued access to 911, and provide reliable replacement service. No household should be left without a dependable way to call for help.

Click here to read the letter: https://www.nysenate.gov/sites/default/files/file/2026-10/frontier%20verizon%20letter.pdf