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The Laws of New York
Consolidated Laws of New York
CHAPTER 48
Public Service
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ARTICLE 1
The Department of Public Service
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CHAPTER 48
Public Service
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Provisions Relating to Liquid Petroleum Pipeline Corporations
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ARTICLE 2
Residential Gas, Electric and Steam Utility Service
Public Service (PBS) CHAPTER 48
SECTION 30
Residential gas, electric and steam service policy
SECTION 31
Applications for service
SECTION 31-A
Use of preferred name and pronouns
SECTION 32
Termination of service
SECTION 33
Discontinuance of residential utility service to multiple dwellings
SECTION 34
Discontinuance of utility service in two family dwellings
SECTION 35
Reconnection of service
SECTION 36
Residential service deposits
SECTION 37
Deferred payment agreements
SECTION 38
Budget or levelized payment plans; quarterly billing
SECTION 39
Meter reading and estimated bills
SECTION 40
Voluntary third-party notice prior to termination of service
SECTION 41
Finality of certain utility charges
SECTION 42
Other charges
SECTION 42-A
Payment of wages to workers; certain cases
SECTION 43
Complaint handling procedures
SECTION 44
Utility bills; informational notices
SECTION 45
Payment agencies
SECTION 46
Emergency disconnections to residences
SECTION 47
Inspection and examination of apparatus
SECTION 48
Emergency hotline
SECTION 48-A
Utility services; domestic violence victims
SECTION 49
Residential steam service
SECTION 50
Residential water service
SECTION 51
Rules and regulations
SECTION 52
Gas, electric and steam service to tenants provided through shared meters
SECTION 53
Application
SECTION 53-A
Prohibition of utilities engaging in detrimental conduct towards a residential customer
ARTICLE 2

RESIDENTIAL GAS, ELECTRIC AND STEAM UTILITY SERVICE
Section 30. Residential gas, electric and steam service policy.

31. Applications for service.

31-a. Use of preferred name and pronouns.

32. Termination of service.

33. Discontinuance of residential utility service to multiple

dwellings.

34. Discontinuance of utility service in two family dwellings.

35. Reconnection of service.

36. Residential service deposits.

37. Deferred payment agreements.

38. Budget or levelized payment plans; quarterly billing.

39. Meter reading and estimated bills.

40. Voluntary third-party notification.

41. Finality of certain utility charges.

42. Other charges.

42-a. Payment of wages to workers; certain cases.

43. Complaint handling procedures.

44. Utility bills; informational notices.

45. Payment agencies.

46. Emergency disconnections to residences.

47. Inspection and examination of apparatus.

48. Emergency hotline.

48-a. Utility services; domestic violence victims.

49. Residential steam service.

50. Residential water service.

51. Rules and regulations.

52. Gas, electric and steam service to tenants provided

through shared meters.

53. Application.

53-a. Prohibition of utilities engaging in detrimental conduct

towards a residential customer.